2009 VOLKSWAGEN JETTA Complaints

STOPPED AND LEFT THE LINE AT A GREEN LIGHT WHEN OUR 2009 JETTA TDI SPUTTERED AND STOPPED IN THE MIDDLE OF A BUSY INTERSECTION. WAS ABLE TO GET THE VEHICLE TOWED TO A LOCAL VW DEALERSHIP AND GIVEN AN INVOICE FOR $5500 FOR THE HIGH PRESSURE PUMP, WHICH IS IDENTIFIED A KNOWN ISSUE BY VW UNDER A SELF-IMPOSED EXTENDED WARRANTY BUT NEVER UNDER A RECALL. AS I WAS TOLD BY VW CUSTOMER SERVICE, SINCE THERE WAS NEVER A CATASTROPHIC ISSUE TO OUR VEHICLE PRIOR TO 120K MILES, INSTEAD AT 124K MILES, THE SAFETY ITEMS WERE NOT IDENTIFIED AND CORRECTED.

I WAS DRIVING ON THE HIGHWAY AT 65 MILES PER HOUR, AND MY ENGINE STALLED. THIS CAME WITHOUT WARNING FROM THE ALERT SYSTEMS. I TOWED THE CAR TO THE DEALERSHIP, AND THE SERVICE DEPARTMENT SAID THAT THE HIGH PRESSURE FUEL PUMP HAD MALFUNCTIONED. THERE IS AN EXTENDED WARRANTY ON THE HIGH PRESSURE FUEL PUMPS, AND MY CAR WAS IN THE MILEAGE AND AGE LIMITS. THEY SAID THEY WOULD TEST MY FUEL, AND IF IT HAD A TRACE OF GASOLINE IN THE DIESEL ENGINE, THEN THE EXTENDED POWERTRAIN WARRANTY WOULD BE VOIDED. THE TEST RESULTS SHOWED NO TRACE OF GASOLINE, BUT THEY STILL REFUSED TO PAY FOR THE REPAIRS. THIS COST ME OVER $4000. THIS IS IDENTICAL TO THE PROBLEMS REPORTED IN NHTSA ACTION NUMBER EA11003.

DRIVING DOWN THE ROAD AT 35 MPH THE CAR SUDDENLY DIES, LEAVING ME NO POWER TO ESCAPE A POSSIBLE ACCIDENT, BRAKES ARE HARD TO USE, STUCK IN A TRAFFIC LANE WITH CARS COMING UP ON ME AT 35 TO 45 MPH, TURNS OUT THE HPFP EXPLODED SENDING METAL THRU OUT THE FUEL SYSTEM CAUSING THE ENGINE TO STARVE FOR FUEL AND STALL OUT, WITH NO FUEL GETTING TO THE ENGINE THE MOTOR WONT RESTART CAUSING A LIFE THREATENING SITUATION

I RECENTLY REPLACED THE DMF (DUAL MASS FLYWHEEL) IN MY CAR. IT WAS PREVENTATIVE MAINTENANCE, AS A FAILED FLYWHEEL IS A HAZARD. THE FLYWHEEL WAS FAILING TO THE POINT WHERE IT COULD BE HEARD RATTLING WHILE THE CAR WAS RUNNING. THE FLYWHEELS CAN FAIL UNEXPECTEDLY AT ANY TIME OR SPEED, POSSIBLY CAUSING SERIOUS DAMAGE TO THE ENGINE AND TRANSMISSION, AND POSSIBLY CAUSING A SUDDEN, UNCONTROLLABLE STOP. RESEARCHING ONLINE SHOWS THIS PART IS PRONE TO FAILURE. I BELIEVE THERE SHOULD BE A RECALL. VW HAS DONE NOTHING OF THE SORT.

HAD BEEN DRIVING FOR WELL OVER 100 MILES ON THE INTERSTATE AND WAS EXITING FROM ONE INTERSTATE ONTO ANOTHER IN MODERATE TRAFFIC IN LOUISVILLE, KENTUCKY. DURING LANE CHANGE, FLASHING "GLOW PLUG" INDICATOR LIGHT CAME ON AND "ENGINE FAULT! WORKSHOP!" CAME ON. CAR IMMEDIATELY DECELERATED, CAUSING HARD BREAKING FROM FOLLOWING TRAFFIC AND NEAR COLLISION. ABLE TO DRIVE AT 40 MPH FOR APPROXIMATELY ONE MILE TO ANOTHER EXIT. STOPPED AT TRAFFIC LIGHT AT THE BOTTOM OF THAT EXIT AND CAR STALLED IN THE MIDDLE OF THE ROAD AND WOULD NOT RESTART. TOWED TO NEAREST DEALERSHIP. TWO DAYS LATER, LEARNED FROM VW DEALER THAT IT WAS THE "HPFP". AGAIN. A SIMILAR INCIDENT HAPPENED WITH THIS CAR IN THE FALL OF 2011 -- AROUND THE SAME TIME VW ISSUED THEIR RECALL OF THE FAULTY PUMP. I WAS TOLD THAT THE HPFP WAS REPLACED AT THAT TIME. THIS WAS ONLY 4 YEARS AGO AND PRECISELY THE SAME ISSUE. I HAVE HAD THE DIESEL FUEL PUMP MODIFICATION (ANOTHER RECALL), THE CAR IS UNDER THE 120K ON THEIR "EXTENDED WARRANTY" AND I ONLY USE VERY-LOW SULFUR DIESEL GASOLINE AT MAJOR NATIONAL CHAINS WHEN TRAVELING CROSS-COUNTRY LIKE THIS.

WAS DRIVING WHEN THE ENGINE FAULT WORKSHOP WARNING CAME ON. THE GLOW PLUG WARNING LIGHT ALSO APPEARED. CAR WOULDN'T GO PAST A LOWER RPM BUT WAS ABLE TO MAKE IT TO A PARKING LOT. AFTER GROCERY SHOPPING, TURNED THE ENGINE ON AGAIN AND STARTED TO DRIVE. BOTH WARNING LIGHTS CAME ON AGAIN AND THEN THE ENGINE STALLED. WAS ABLE TO START IT AGAIN AND PARKED IT IN A PARKING SPOT. WAITED ABOUT 5 MINUTES AND STARTED IT AGAIN AND WAS ABLE TO DRIVE IT AROUND THE PARKING LOT. ENGINE LIGHT WAS ON BUT CAR WAS RUNNING OK. PULLED OUT ONTO THE STREET AND WENT ABOUT A 1/4 OF A MILE AND THE WARNING LIGHTS CAME ON AGAIN AND STALLED. WAS ABLE TO START IT AGAIN AND MAKE A U-TURN AND THEN THE LIGHTS AND STALLED HAPPENED AGAIN. PARKED ALONG THE CURB AND CALLED A TOW TRUCK. THIS APPARENTLY IS A COMMON ISSUE WITH THE FUEL PUMP ON VW TDI'S. CAR IS CURRENTLY AT A VW DEALERSHIP WAITING ON THE RESULTS FOR A GAS TEST TO SEE WHAT TYPE OF FUEL I HAD IN THE TANK. MY CALL HAS THE GASOLINE NOZZLE BLOCKER INSTALLED PER THE RECALL A FEW YEARS AGO. THERE IS NOT ANY GASOLINE IN THE TANK.

AUTOMATIC TRANSMISSION SHIFTS INTO NEUTRAL WITHOUT WARNING. CAR WORKS PROPERLY AFTER PARKING AND RESTART.

WAS DRIVING AND THERE WAS A LOSS OF POWER, AS IF THE TURBO HAD STOPPED WORKING, IT EVENTUALLY STALLED OUT.

2009 JETTA WAGON SPORTWAGON 2.5L SE DISCOVERED BROKEN LEFT REAR SPRING WHILE ROTATING TIRES. LAST LOWER 3/4 TURN OF COIL SPRING WAS BROKEN OFF. PRESENCE OF RUST AT FRACTURE SURFACE SUGGESTS IT HAD BEEN BROKEN FOR SOME TIME, BEFORE 60000MILES. A FEW WEEKS LATER, AT ABOUT 61000MILES HEARD A CLUNKING FROM THE RIGHT REAR CORNER OF THE CAR. INSPECTION REVEALED LAST LOWER 3/4 TURN OF COIL SPRING WAS BROKEN OFF, BROKE IN THE SAME PLACE AS THE LEFT SIDE. OWNERS REPORT ONLINE THAT THIS IS A COMMON PROBLEM WITH THE JETTA SPORTWAGON AND CAUSED BY THE SPRING MANUFACTURING PROCESS.

STARTED THE CAR AND AFTER ABOUT 5 MINUTES OF DRIVING, THE ENGINE SHUTS OFF BUT ALL ELECTRICAL SYSTEMS APPEAR TO BE WORKING. NO TROUBLE/ INDICATOR LIGHTS COME ON. THIS HAS HAPPENED ON THE INTERSTATE TRAVELING 70, ON A SIDE STREET TRAVELING 35, AND SITTING IDLE AT A STOP LIGHT. EVERY TIME, THE CAR WILL RUN FOR BETWEEN 5-7 MINUTES THAN NOT RESTART FOR 5-7 MINUTES. AT ATTEMPTS TO RESTART INSIDE THAT 5 MINUTE WINDOW AFTER THE ENGINE STALLS, THERE IS NO TURNING OVER, NO CLICKING OR ANYTHING. THERE IS NO TEMP ISSUES, OR LOW FUEL ISSUES. THIS HAS HAPPENED ON A FULL TANK AND A HALF TANK ALSO. *TR