2009 VOLKSWAGEN JETTA Complaints
View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN JETTA- FORT WORTH, TX
THE DOOR LOCKS ON MY 2009 JETTA WILL NOT LOCK/UNLOCK. THIS CAN CAUSE AN ISSUE WHERE THE DOOR REMAINS LOCKED RANDOMLY, PROHIBITING AN OCCUPANT FROM EXITING THE CAR IN CASE OF AN EMERGENCY. THIS ALSO ALLOWS THE DOOR TO REMAIN UNLOCKED WHEN ASSUMING IT HAS BEEN LOCKED, LEADING THE CAR TO BE MORE ACCESSIBLE TO UNWANTED PATRONS! *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- SAN LUIS OBISPO, CA
2009 VOLKSWAGEN - JETTA TDI - 2L, IN-LINE4 (120CL) DIESEL * A PREVIOUS CLAIM WAS SUBMITTED LACKING INFORMATION, PLEASE DISREGARD. VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- SAN LUIS OBISPO, CA
VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- PALMDALE, CA
WE WERE DRIVING ON DOWN THE ROAD AND THE CARS LIGHTS STARTED BLINKING AND THEN CAR STOP RUNNING AND STOPPED DEAD IN THE ROAD. COULD NOT GET IT STARTED AGAIN. IF IT HAD BEEN ON THE FREEWAY I AM SURE I WOULD NOT BE TYPING THIS WE WOULD BE IN HOSPITAL OR WORSE. WE HAD TO GET OUT AND THE STEERING WAS NOT WORKING TO GET IT TO SIDE OF ROAD. I AM ELDERLY AND DO NOT HAVE ALOT OF STRENGTH. WE HAD TO PAY EXTRA TO AAA TO TOW IT SINCE WE WERE FAR AWAY FROM DEALER. THE DEALER CALLED AND SAID THERE WAS METAL SHAVINGS IN FUEL LINE AND COMPONENTS. I RESEARCHED ONLINE AND HAVE SEEN SEVERAL OF THE SAME THINGS HAPPENING TO OTHER CARS. THIS IS A REAL SAFETY ISSUE. PLEASE HELP FIX BEFORE SOMEONE DIES HTTP://WWW.CARPROBLEMZOO.COM/VOLKSWAGEN/JETTA/2009/CAR-STALL-PROBLEMS.PHP CAR STALL PROBLEM 2 FAILURE DATE: 10/25/2012 WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- MILWAUKEE, WI
THE TRUNK LID OF MY 2009 VW JETTA OPENS UNEXPECTEDLY. IT HAS HAPPENED WHILE DRIVING AND WHILE IT IS PARKED. THIS PROBLEM IS INTERMITTENT AND IT IS DIFFICULT TO PREDICT WHEN IT WILL OCCUR. I WILL SOMETIMES FIND IT OPEN WHEN I AM READY TO DRIVE IN THE MORNING. SOMETIMES IT WILL OPEN IMMEDIATELY AFTER STARTING THE CAR. ONCE IT OPENED WHILE I WAS ENTERING A FREEWAY RAMP. LUCKILY IT HAS NOT YET HAPPENED WHILE UNATTENDED DURING A RAIN OR SNOWSTORM ! YET THE POTENTIAL FOR DANGER IS VERY REAL. FINDING A PLACE TO PULL OVER TO CLOSE A TRUNK LID WHILE MY REAR VISION IS BLOCKED CAN BE A VERY DANGEROUS SCENARIO -- NOT TO MENTION THE SECURITY ISSUES AN OPEN TRUNK LID RAISES. THE VW DEALER HAS ATTEMPTED TWO FIXES, ONCE UNDER WARRANTY AND ANOTHER ATTEMPT ON MARCH 6, 2015 COST ME SEVERAL HUNDRED DOLLARS. THE LAST INCIDENT OCCURRED JUST THIS AFTERNOON AS I WAS RETURNING TO MY CAR FROM THE BANK LOBBY. I'M SCHEDULED FOR A THIRD VISIT TO THE DEALER TOMORROW AFTERNOON. I REALLY DON'T WANT TO BE A THROWING ANY MORE MONEY AT A SAFETY AND QUALITY ISSUE THAT SHOULD NOT OCCUR AND HOPE THAT YOU WILL BE ABLE TO HELP ME. THANK YOU VERY MUCH. *TR
Source: NHTSA WEB SITE -
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2009 VOLKSWAGEN JETTA- ROGERS, AR
WAS DRIVING AT 50MPH CAR JUST SHUT OFF-RETURNED ON HAZARD LIGHTS PULLED OVER -WAITED -HAD TO WAIT ONE-TWO MINUTES BEFORE CAR WOULD START. THIS HAPPENED THREE ADDITIONAL TIME GOING BETWEEN 30-50 MPH SAME DAY TOOK IT RIGHT INTO VW SHOP. SHOP DIAGNOSED IGNITION PROBLEM AND REPLACED IT. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- CAMBRIDGE , MA
ANTI-LOCK BRAKE AND STABILITY CONTROL FAILURE DURING BRAKING EVENT. DURING BRAKING EVENT ON SLIPPERY SURFACE: 1.) ABS ENGAGED AS NORMAL AT START OF BRAKING EVENT. 2.) ABS STOPPED WORKING AND WHEELS LOCKED UP RESULTING IN VEHICLE ROTATION. 3.) STABILITY CONTROL AND BRAKE WARNING LIGHTS CAME ON ACCOMPANIED BY A BEEP. 4.) AFTER BRAKING EVENT WARNING LIGHTS REMAINED ON AND ABS/STABILITY WERE NON-FUNCTIONAL. 5.) AFTER CAR RESTART WARNING LIGHTS WERE GONE AND ABS/STABILITY CONTROL WORKED. UNDER GENTLE BRAKING ON SLIPPERY SURFACE ABS WORKS. ABLE TO CONSISTENTLY RECREATE ISSUE WITH HARD BRAKING OR HARD ACCELERATION ON SLIPPERY SURFACE. THERE IS NO INDICATION OF AN ISSUE PRIOR TO FAILURE. CAR WAS CHECKED BY VW DEALERSHIP PRIOR TO FAILURE AND NO ERROR CODES WERE RETURNED PERTAINING TO ABS/STABILITY CONTROL. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- FRIENDSWOOD, TX
GOODYEAR EAGLE RSA 205/55R16. DURING A ROUTINE INSPECTION AND OIL SERVICE ON MY JETTA THE TECHNICIANS DISCOVERED TREAD BUBBLES IN 2 OF MY TIRES. I HAD THE MECHANIC PUT BOTH TIRES WITH BUBBLES ON THE REAR FOR SAFETY AND I DROVE THE CAR TO A GOODYEAR TIRE CENTER. THEY INSPECTED THE TIRES FOR ME AND VERIFIED THE BUBBLES IN THE TREAD. GOODYEAR TIRE CENTER THEN CONTACTED GOODYEAR CORPORATE FOR ME. THE TIRES ARE LESS THAN 5 YEARS OLD AND THE CAR IS DRVEN ABOUT 1,000 MILES PER MONTH. GOODYEAR SAID THAT THEY WOULD ONLY GIVE $20 OFF THE COST OF NEW TIRES. I STILL HAVE MORE THAN HALF THE LIFE OF THE TIRES LEFT. I FEEL LIKE THEY SHOULD REPLACE THEM WITH NEW TIRES BECAUSE THIS WAS A MANUFACTURER DEFECT. THE TECHS AT GOODYEAR SAID THAT THE STEEL WINDINGS HAVE FAILED AND CAUSED THE AIR TO EXPAND THE RUBBER IN THAT AREA. GOODYEAR EAGLE RSA 205/55R16 BACK LEFT TIRE DATE CODE 1612 BACK RIGHT TIRE DATE CODE 3711. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- ELLENWOOD, GA
I AM REPORTING LAST SECOND DIRECTION CHANGES GIVEN BY MY GARMIN NUVI 42 GPS NAVIGATION DEVICE. ON EXIT 57 OFF I20 WEST TO I75/85 THE DEVICE CHANGED FROM DIRECTING TO JOIN I75/85 SOUTH TO JOIN I75/85 NORTH WITH LESS THAN 300 FEET TO MAKE THE CHANGE. ALSO, THE DEVICE MADE A SIMILAR LAST SECOND DIRECTION CHANGE WHILE TRAVELING NORTH ON I75/85. IT INDICATED THAT I SHOULD BE IN THE LEFT 3 LANES BUT THAT I WAS TO CONTINUE TO I75 NORTH. THEN IT CHANGED WITH ONLY 300 FEET REMAINING TO SAY THAT I WAS TO TAKE I85 NORTH. I HAVE REPORTED THIS TO GARMIN. I BELIEVE THAT THESE LAST SECOND DIRECTION CHANGES CAN LEAD TO ERRATIC DRIVING AND MISHAPS. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- PALESTINE, TX
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE THE CONTACT REPLACED THE FUEL FILTER. THE CONTACT INFORMED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE