2009 VOLKSWAGEN JETTA Complaints

I WAS DRIVING OUR 2009 VOLKSWAGEN JETTA SPORTSWAGEN TDI ON THE HIGHWAY WHEN THE GLOW LIGHT CAME ON. I STOPPED THE CAR AND THE ENGINE STOPPED WORKING AND STARTED SMOKING. THE DEALER SAID THAT THE ENGINE HAD SEIZED BUT DID NOT KNOW THE REASON. ACCORDING TO THE DEALER THE ENGINE WILL HAVE TO BE REPLACED. THE VEHICLE HAS HAD ALL OF THE RECOMMENDED SERVICES WHICH WERE DONE BY THE DEALER INCLUDING ALL OF THE OIL CHANGES. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SHIFT AND THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

HOSES FOR THE SUNROOF DRAINS NOT SEALED PROPERLY. WATER LEAKS INTO PASSENGER COMPARTMENT. FILLS SPARE TIRE WELL, RUSTING THE JACK AND TOOLS MAKING IT HARD TO USE IF NEEDED. WATER ALSO RUNS DOWN A PILLAR (WHERE THERE IS AN AIRBAG) AND THEN OVER (SOAKING) THE FUSE BOX ON THE SIDE OF THE DASHBOARD. THEN IT RUNS DOWN THE PLASTIC TRIMS AND LEAKS ONTO THE FEET OF THE DRIVER SOAKING THE FLOOR MAT. THE WET FUSE BOX AND AIRBAG SEEMS DANGEROUS. DATE FIRST NOTED AND MILEAGE ARE GUESSES. I KNOW OF MANY OTHER JETTA SPORTWAGENS THAT HAVE THIS ISSUE. *TR

TL* THE CONTACT OWNED A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 45 MPH AND APPLYING THE BRAKE PEDAL, THE ABS, THE STABILITY, AND THE BRAKE WARNING LIGHTS ILLUMINATED. IN ADDITION, THERE WAS A LOUD ABNORMAL NOISE AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED THREE TIMES AND CRASHED INTO A BUSH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER AXLE WAS FRACTURED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

I HAVE 2009 VOLKSWAGEN JETTA 2.5 AND I HAVE PROBLEMS WITH MY CARS. 1) ALL MY LIGHTS, EXCEPT FOR THE LEFT SIDE OF HEADLIGHT, ARE NOT WORKING. ALL THE LIGHTS WENT OUT AT THE SAME TIME. I CHANGED THE BULBS BUT STILL DO NOT WORK. 2) SINCE LIGHTS STARTED TO NOT WORK, I GET SEAT BELT WARNING SIGNS AND ALARMS EVEN IF I AM WEARING THE SEATBELTS. 3) WHEN I TRY TO WASH MY FRONT WINDOW WITH THE WIPERS, WINDOW WASHIER(LIQUID) WOULD NOT COME OUT. *JS

REAR DOOR LOCK FAILURE - UNLOCK CAR USING KEY FOB, TRY TO OPEN BACK DRIVER'S SIDE DOOR, PULL HANDLE, DOOR "DROPS" BUT DOESN'T OPEN FULLY, PULL HANDLE SECOND TIME DOOR OPENS. FROM THE INSIDE TRY TO OPEN THE DOOR PULL ON HANDLE DOOR FAILS TO OPEN REMAINING LOCKED EVEN WHEN DRIVER UNLOCKS MANUALLY. THIS DOES NOT HAPPEN EVERY TIME I TRY TO OPEN THE DOOR BUT FREQUENTLY. I'VE REPLACED DOOR LOCKS TWICE ON REAR PASSENGER DOORS AND THE LEFT DOOR HAS FAILED AGAIN. EACH TIME AT MY EXPENSE! THIS SHOULD BE A RECALL AS IT'S CLEARLY A SAFETY ISSUE. *TR

FIRST TIME THE AIR BAG INDICATOR LIGHT CAME ON WAS ONLY A YEAR AFTER PURCHASE(DECEMBER 2010; MILEAGE 27,341). I IMMEDIATELY TOOK IT TO THE DEALERSHIP (SAME DEALERSHIP THAT I PURCHASED THE VEHICLE FROM) IN WA (DUTY STATION AT THE TIME) AND EXPLAINED THAT IT HAPPENED AFTER THE PASSENGER SEAT HAD BEEN MOVED. PROBLEM WAS DIAGNOSED AS" PASSENGER SEAT IGNITOR CONNECTOR FAILED." WIRING HARNESS WAS REPAIRED BY THE DEALERSHIP AT NO COST DUE TO VEHICLE STILL BEING UNDER WARRANTY. I WAS THEN DEPLOYED FOR 15 MONTHS AND HAD THE VEHICLE IN STORAGE. UPON MY RETURN, AND DRIVING THE VEHICLE AGAIN, THE AIRBAG INDICATOR LIGHT CAME ON ONCE AGAIN IN APRIL 2012 WITH MILEAGE OF 29,052. ONCE AGAIN HAD THE VEHICLE INSPECTED AT VW DEALERSHIP IN TN (MY DUTY STATION AT THE TIME), WHERE THE VEHICLE WAS DIAGNOSED WITH THE SAME ISSUE. PASSENGER SEAT AIRBAG CONNECTOR WAS REPAIRED (AGAIN) UNDER WARRANTY BY DEALERSHIP. IN AUG 2014, THE AIR BAG INDICATOR LIGHT CAME ON FOR THE THIRD TIME. I PROVIDED ALL PREVIOUS MAINTENANCE/REPAIR HISTORY TO DEALERSHIP TO LET THEM KNOW THAT THIS WAS A PREVIOUS AND RECURRING ISSUE. ISSUE WAS DIAGNOSED AGAIN AS AN ISSUE WITH THE WIRING AND WITH THE VEHICLE NOW OUT OF WARRANTY, HAD TO PAY FOR THE WORK. AT THIS REPAIR I WAS TOLD THAT THEY COULD SEE WHERE PREVIOUS WORK HAD BEEN DONE AND WAS REASSURED THEY HAD FIXED THE PROBLEM FOR GOOD. IN OCT 2014 THE AIR BAG LIGHT CAME ON FOR THE FOURTH TIME. AFTER THIS, I CONTACTED VW HEADQUARTERS AND EXPLAINED THE ISSUE WHO THEN ASSIGNED A "REGIONAL MANAGER" TO MY "CASE." I DEPLOYED AGAIN SHORTLY AFTER, BUT HAD MY MOTHER WORK WITH THE DEALERSHIP AND VW TO RESOLVE. FINALLY LOOKED FARTHER INTO OTHER THAN THE WIRING AND RESULT WAS HAVING TO REPLACE THE ENTIRE PASSENGER SEAT ($1100). VW REFUSED TO PAY FOR THE REPAIR DUE TO VEHICLE BEING OUT OF WARRANTY EVEN THOUGH ORIGINAL ISSUE BEGAN 4 YEARS PRIOR WHILE UNDER WARRANTY. *TR

GLOW PLUG WARNING LIGHT BEGAN FLASHING AND ENGINE LOST MUCH OF ITS POWER. AFTER ABOUT 1 MINUTE OF ADDITIONAL DRIVING ENGINE STOPPED IN THE MIDDLE OF THE ROAD LEADING TO LOSS OF POWER STEERING AND BRAKES. MANAGED TO COAST CAR OFF TO SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. CAR TOWED TO LOCAL MECHANIC AND DIAGNOSED AS A HIGH-PRESSURE FUEL PUMP (HPFP) FAILURE WHICH RESULTED IN METAL FLAKES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR

WHILE DRIVING IN LOCAL, I WAS SO SCARED WHEN MY 09 VW JETTA SPORTWAGEN TDI SUDDENLY STOPPED, COMPLETELY OUT OF POWER. THE CAR STOPPED RIGHT BEFORE WE ENTERED THE INTERSECTION. IT COULDN'T BE ABLE TO RESTART. THERE WERE NO ENGINE LIGHT ON, NO WARNING SIGNS. THE CAR JUST COMPLETELY SHUT DOWN WITHOUT ANY SIGNS AND WE HAVE TO HAVE IT TOWED. I CONSIDER THIS AS A SERIOUS SAFETY ISSUE SINCE IF THE CAR JUST SHUT DOWN LIKE THAT WHILE ON FREEWAY, IT COULD LEAD TO MANY CAR ACCIDENTS AND DEATHS. THE DIAGNOSIS SHOWED THAT THERE IS METAL PIECES FLOW INSIDE THE FUEL LINE WHICH CAUSE FUEL SYSTEM DAMAGE AND BREAK DOWN THE HIGH PRESSURE FUEL PUMP. THIS ISSUES HAS BEEN HAPPENING TO CARS IN THE SAME MODEL WHICH HAS BEEN REPORTED OVER THE YEARS. NHTSA SHOULD HAVE SOLUTIONS FOR THIS SAFETY ISSUES WITH THESE VW'S CAR MODELS TO PREVENT SERIOUS CAR ACCIDENTS ESPECIALLY ON HIGHWAY. *TR

THE "UNDER HOOD FUSE BOX" WAS REPLACED IN MAY 2014 UNDER RECALL #97AM. WHEN THE WEATHER TURNED COLD THE CAR BEGAN TO GET HARD TO START, THE ENGINE LIGHT CAME ON, AND WHEN IT TURNED VERY COLD THE CAR WOULD NOT START AT ALL. I TOOK THE VEHICLE BACK TO DEALER, THEY CLEARED THE CODE AND SAID IF THE CODE CAME BACK THEY WOULD NEED TO REPLACE THE "GLOW PLUG CONTROL MODULE". WHEN I CAME HOME I STARTED SEARCHING THE "TDI FORUMS" FOR SIMILAR PROBLEMS. I FOUND OTHERS HAD THE SAME ISSUE AND SOMEONE FOUND THE SOLUTION. WHEN THE FUSE BOX WAS REPLACED, THERE IS A LITTLE JUMPER (VW PART NUMBER: 3C0-971-249) (COST $5.) THAT GOES IN A RELAY SLOT (R2) THAT SENDS POWER TO A 50 AMP FUSE (SB27), THAT SENDS POWER TO THE "GLOW PLUG CONTROL MODULE" (J179) THAT SENDS POWER TO THE GLOW PLUGS WHEN THE ENGINE IS BELOW 18 DEGREES C, ALLOWING THE ENGINE TO START WHEN COLD (AND WITHOUT SMOKING). ***THE PROBLEM IS THAT THERE IS NO LEGEND PROVIDED FOR THE UNDER HOOD FUSE BOX, SO NO WAY TO KNOW IF SOMETHING IS MISSING. THIS IS ALSO A SAFETY HAZARD BECAUSE IF SOMEONE WOULD PULL A FUSE AND NOT PAY ATTENTION, THERE IS NOTHING TO INDICATE WHERE OR WHAT SIZE OF FUSE TO PUT BACK IN. THIS COULD EFFECT ANYTHING FROM HEADLIGHTS TO ABS. *TR