2009 VOLKSWAGEN JETTA Complaints

TOOK TO DEALER FOR OIL CHANGE AND HORN NOT WORKING . IN DIAGNOSIS, FOUND THAT CLOCKSPRING NEEDS TO BE REPLACED WHICH WOULD ALSO PROBABLY RESOLVE THE AIR BAG LIGHT WHICH IS ON. THE PRICE FOR REPAIR $485.00. WHEN CALLING OTHER AUTO REPAIR SHOPS IN THE AREA ; COULD NOT FIND ANOTHER SHOP TO REPLACE THE CLOCKSPRING ,AS IT IS A LIABILITY BECAUSE OF THE AIRBAG INVOLVEMENT. THE DEALER COULD NOT TELL ME WHETHER THE AIR BAGS WORKED BUT SAID REPLACING THE CLOCKSPRING SHOULD TAKE CARE OF THE ISSUE. VOLKSWAGEN CUSTOMER CARE WAS CONTACTED AND SAID THE CAR IS OUT OF WARRANTY AND THEY CAN DO NOTHING ABOUT THIS, EVEN THOUGH MY VOICED CONCERN ABOUT THE AIRBAG ISSUE WAS HEARD. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

ON 11/3/2014 I DROVE MY 2009 VOLKSWAGEN JETTA TDI TO WORK ON INTERSTATE 90 , WHEN THE CARS ENGINE LIGHT CAME ON AND THE VEHICLE IMMEDIATELY STARTED TO DECREASE SPEED. BY THE TIME I FOUND A SAFE SPOT TO PULL OVER THE VEHICLE SHUT DOWN COMPLETELY. MY CAR HAD TO BE TOWED TO AN AUTOSHOP WHERE I WAS TOLD THAT MY CARS HIGHPRESSURE FUEL PUMP SHUT DOWN AND CONTAMINATED THE WHOLE FUEL SYSTEM WITH METAL FROM THE SECONDARY FUEL PUMP.I HAD PURCHASED THIS CAR USED JUST THIS FEBRUARY FOR $15000 AND NOW I HAVE TO PAY A BILL OF $7000 TO BE ABLE TO DRIVE IT AGAIN.I DID DO SOME RESEARCH AND DISCOVERED THAT I AM NOT THE ONLY DRIVER WITH A 2009 VW JETTA WHERE THE HIGHPRESSURE FUEL PUMP FAILED. *TR

PASSENGER SIDE, REAR DOOR LOCK DOES NOT WORK. DOOR CANNOT BE OPENED FROM EITHER THE INSIDE OR THE OUTSIDE. *TR

HEATED SEAT MALFUNCTION BURNED THROUGH UPHOLSTERY, MELTED FABRIC AND BURNED THROUGH MY SHIRT. WIRES ARE EXPOSED. *JS

TIRES ARE MICHELIN PILOT HX MXM4, RADIAL XSE 225/45 R17 91H ORIGINAL TIRES FROM DATE OF PURCHASE 8//10 WITH ACTUAL MILEAGE 14829, FOR THE EXCEPTION OF 1 TIRE, THAT WAS REPLACED ON 9//10 DO TO ROAD HAZARD. PRESENTLY ALL 4 TIRES ARE SHOWING A SIDEWALL DEFECT. THERE IS A FAULT, A CRACK LINE THAT RUNS ALONG A MANUFACTURE GROOVE LINE THAT SEPARATES THE TREAD FROM THE SIDE WALL, THIS IS COMMON ON ALL 4 TIRES, BUT WITH DIFFERENCES OF SEVERITY IN EACH TIRE. THE FRONT DRIVER SIDE TIRE CAUGHT MY EYE BECAUSE OF THE 1/8 INCH CRACK THAT IS EXPOSING THE CARCASS/OR CABLES WHEN LOOKED AT CLOSELY. *TR

WE BOUGHT OUR 2009 JETTA TDI USED AT A KIA DEALERSHIP ON 5/4/14 WITH 99K ON THE ODOMETER. THE CAR WAS RUNNING FINE AND WE HAD NO ISSUES DURING TEST DRIVE OR THE MONTH AFTER UNTIL 6/18/14 WHEN THE GLOW PLUG LIGHT CAME ON. WE TOOK IT BACK TO THE DEALERSHIP WE BOUGHT IT AT BECAUSE IT HAD A 12/12000 WARRANTY ON IT AND THEY COULDN'T FIND A PROBLEM. THEY REPLACED THE BATTERY. IT HAPPENED AGAIN AND WE TOOK IT IN TO THEM, THIS TIME THEY SENT IT BACK TO THE VW DEALERSHIP THEY HAD OBTAINED IT FROM TO HAVE IT CHECKED OUT. IT WAS THERE FOR 4 DAYS WHILE MECHANICS TRIED TO FIND THE PROBLEM AND THEN THEY BROUGHT IN AN EXPERT TO TELL THEM THAT THE HIGH VOLUME FUEL PUMP WAS FAILING AND IT WOULD COST $1,500 TO REPLACE. IT WAS NOT COVERED UNDER THE 12/12000 DEALER WARRANTY. WE CHOSE NOT TO HAVE THE WORK PERFORMED THERE AND I AM TAKING IT TO ANOTHER MECHANIC TO HAVE IT DONE. WE HAVE DRIVEN IT FOR THE PAST COUPLE OF MONTHS WITH ONLY MINOR ISSUES WITH THE GLOW PLUG LIGHT COMING ON AND WE HAVE LEARNED TO PULL OVER, SHUT THE CAR OFF AND TURN IT ON AGAIN. THIS WILL GO FOR A FEW WEEKS BEFORE HAPPENING AND THEN WE HAVE TO DO THE SAME THING ALL OVER AGAIN. IT IS NOW FAILING MORE OFTEN AND I WILL BE TAKING IT IN TO REPAIR. THE PROBLEM HERE IS THAT THE HVFP IS A WELL DOCUMENTED FAILURE ON THE TDI MODELS AND I BELIEVE BASED ON THE COST I HAVE BEEN SEEING ON FORUMS THAT THIS SHOULD BE A RECALL. WHEN THE FAILURE HAPPENS IT IS NOT ALWAYS IN A SAFE PLACE AND I HAVE TO MAKE SOME UNSAFE MOVES TO GET OFF THE ROAD TO SHUT DOWN. I HAVE BEEN LUCKY THAT IT DIDN'T HARD FAIL AS OTHERS HAVE AND TAKE OUT MY FUEL SYSTEM. WE ALSO LOCATED THE ORIGINAL OWNER AND SHE HAD THE SAME ISSUES, THIS IS WHERE WE LEARNED TO JUST SHUT THE CAR OFF AND RESTART IT AND ALL WOULD BE FINE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG DEPLOYED WITHOUT WARNING. THE FAILURE OCCURRED AFTER THE VEHICLE DROVE OVER A SEWER COVER, WHICH CAUSED THE FRONT WINDSHIELD TO CRACK. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.

FOR THE PAST YEAR OR SO MY 2009 JETTA TDI (DIESEL) HAS HAD THE SAME RECURRING PROBLEM: MY GLOW PLUG LIGHT WILL COME ON AND I LOSE NORMAL DRIVING CAPABILITIES. I CANNOT ACCELERATE OR MAINTAIN SPEED AS I NORMALLY DO. MY CAR WILL REMAIN AROUND 25 MPH, SOMETIMES LOSING POWER UNTIL I AM FORCED TO PULL OVER. MY SOLUTION HAS BEEN TO TURN THE CAR OFF, AND BACK ON AGAIN. THE LIGHT WILL GO OFF AND I CAN DRIVE NORMALLY MOST OF THE TIME. SOMETIMES I HAVE TO LEAVE THE CAR OFF FOR A PERIOD OF TIME TO REGAIN STANDARD DRIVING CAPABILITIES. IT HAS BEEN ABOUT 2 WEEKS SINCE THAT HAS HAPPENED. 2 DAYS AGO, MY ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER AND THEY PULLED CODES P0087 AND P0088 (FUEL PRESSURE TOO HIGH AND FUEL PRESSURE TOO LOW AT THE SAME TIME). THEY WANT ME TO REPLACE THE FUEL RAIL, WHICH WILL BE AN ESTIMATED $1000 IN TOTAL PARTS/LABOR. I CALLED ANOTHER DEALER IN HOPES OF GETTING A BETTER PRICE AND THEY ARE PUT OFF BY THE FIRST DEALER'S RECOMMENDATIONS. I WAS TOLD THERE IS NO EVIDENCE OF METAL IN MY FUEL SYSTEM BUT EVEN SO, OTHER DEALER THINKS THIS WILL BE MORE SERIOUS THAN JUST REPLACING THE RAIL. AFTER RESEARCHING I AM BEGINNING TO THINK THAT I AM EXPERIENCING THE BEGINNING OF HPFP FAILURE. I FEEL LIKE I AM DRIVING A TICKING TIME BOMB AND I'M NOT SURE WHAT TO DO! REPLACING THE FUEL RAIL FEELS LIKE A QUICK, EXPENSIVE AND INEFFICIENT SOLUTION TO A BIGGER PROBLEM. I CONTACTED VOLKSWAGEN CUSTOMER CARE AND I WAS TOLD THAT I WILL RECEIVE A CALL FROM A REGIONAL AGENT ABOUT MY SITUATION TOMORROW. *TR

HIGH-PRESSURE DIESEL FUEL PUMP (HPFP) BEGAN TO FAIL. HEARD HIGH-PITCHED WHINE COMING FROM HPFP AFTER ENGINE HAD BEEN TAKEN AT LEAST ONCE PAST 2100 RPMS AFTER STARTUP. VW DEALERSHIP SERVICE DEPARTMENT CONFIRMED HPFP IMMINENT FAILURE AND REPLACED IT UNDER WARRANTY. *TR