2009 VOLKSWAGEN JETTA Complaints

VW JETTA REVERSE / FORWARD ACTION ERROR. MALFUNCTION OF CAR ELECTRONICS / MECHANICS CAUSING SUDDEN ACCELERATION AND SURGING.

WHILE DRIVING, A WARNING MESSAGE BRIEFLY APPEARED STATING ENGINE MANAGEMENT MALFUNCTION FOLLOWED BY A BLINKING HEAT COIL LIGHT. THE MANUAL SAID TO TAKE TO REPAIR STATION AS SOON AS POSSIBLE, BUT WITHIN 1 MILE THE JETTA TDI LOST POWER, MY CAR ALMOST STOPPING AND EVENTUALLY LOSING ALL POWER. LUCKILY I WAS NOT ON THE FREEWAY WHERE THIS WOULD HAVE BEEN VERY DANGEROUS, AND I WAS ABLE TO PULL TO THE SIDE OF A COUNTRY ROAD, CALLING FOR A TOW TRUCK. ANALYSIS FOLLOWING INSTRUCTIONS ON A VW SERVICE BULLETIN SHOWS THE PRIMARY FUEL PUMP THAT SUPPLIES THE SYSTEM FAILED AND THE VANE PUMP RELEASED METAL INTO THE ENTIRE FUEL SYSTEM, GETTING PAST THE FILTER (ANOTHER DEFECT?) AND GOING ALL THE WAY TO THE INJECTORS. THE ENTIRE SYSTEM EXCEPT THE GAS TANK WILL NEED TO BE REPLACED. VW SAYS THIS $7000 REPAIR IS NOT UNDER WARRANTY. VW SHOULD HAVE RECALLED THE FAULTY FUEL PUMP AND FAULTY FILTER THAT ALLOWED THE METAL TO CONTINUE INTO THE ENTIRE SYSTEM. I AM BEING TOLD THAT ONE DEALERSHIP IS HANDLING 2-3 OF THESE CASES A WEEK! I FIND ON THE INTERNET THAT THIS HAS CAUSED ACCIDENTS. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE DECELERATED TO 30 MPH. THE GLOW PLUG ON THE DASH ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IMPELLER SHAFT ON THE TURBO NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE 42,000.

WHILE IDLING IN DRIVE THROUGH, ENGINE STARTED MAKING A RUBBING NOISE, FOLLOWED BY SUDDEN ENGINE SHUTDOWN AND "ENGINE FAILURE" WARNING MESSAGE. WOULD NOT RESTART. HAD TO PUSH VEHICLE OUT OF DRIVE THROUGH AND AWAIT TOW. VW SERVICE DEPARTMENT CONFIRMED THE HIGH PRESSURE FUEL PUMP HAD FAILED, AND THE ENTIRE SYSTEM WOULD NEED TO BE REPLACED (AS DESCRIBED IN CAMPAIGN EA11003). THIS IS THE SECOND OCCURRENCE ON THIS VEHICLE (PREVIOUS INSTANCE WAS IN NOVEMBER 2012). *TR

WHILE PASSING THROUGH A BUSY INTERSECTION, ENGINE SUDDENLY SHUTDOWN, WITH ENGINE FAILURE WARNING MESSAGE. WOULD NOT RESTART. PUSHED VEHICLE OUT OF INTERSECTION AND TO SHOULDER, WHERE I AWAITED TOW TRUCK. HIGH PRESSURE FUEL PUMP HAD FAILED, CONTAMINATING THE ENTIRE FUEL SYSTEM WITH SHRAPNEL, REQUIRING THE ENTIRE SYSTEM TO BE REPLACED. THIS IS IN LINE WITH FAILURE DESCRIBED IN CAMPAIGN EA11003. *TR

OUR CAR IS DRIVEN BY 2 DRIVERS- I AM 5 FEET TALL, MY HUSBAND IS 6'1". THE CAR SEAT GETS MOVED BACK AND FORTH A LOT AS WE BOTH DRIVE THE CAR DAILY. IN LATE NOVEMBER MY HUSBAND MOVED THE SEAT ALL THE WAY BACK AND IT MADE A CRACKING NOISE. WE LATER NOTICED THE AIR BAG LIGHT WAS ON. HE FOUND THE BROKEN WIRE UNDER THE SEAT AND REPAIRED IT, BUT THE LIGHT WAS STILL ON. A CALL TO THE DEALERSHIP REVEALED THEY KNEW ABOUT THE ISSUE AND THE FIX WAS TO "NOT MOVE THE SEAT SO MUCH". THE NEXT WEEK- BEFORE WE HAD A CHANCE TO TAKE THE CAR IN TO GET THE LIGHT CLEARED- THE CAR WAS INVOLVED IN A COLLISION. I REAR ENDED A CAR IN SLOW-AND-GO TRAFFIC WHEN SHE SWITCHED LANES IN FRONT OF ME WHILE I WAS ACCELERATING. $15,000 IN DAMAGE WAS DONE TO THE CAR BUT THE AIR BAGS DID NOT GO OFF. A WITNESS THAT STOPPED TO HELP HAD TO PRY THE DOOR OPEN TO GET ME OUT. THE FIGHTER FIGHTERS ALL REMARKED THAT THEY COULD NOT BELIEVE THE AIR BAGS DIDN'T GO OFF. NO AIRBAGS COULD HAVE BEEN A HUGE ISSUE IF THE ACCIDENT WAS WORSE. *TR

I LOST POWER AND A MECHANIC HAS SINCE ATTRIBUTED IT TO THE HPFP (HIGH PRESSURE FUEL PUMP) ISSUE OUTLINED IN A TECHNICAL SERVICE BULLETINS. THE ISSUE CAUSES METAL FRAGMENTS TO CONTAMINATE THE ENTIRE FUEL SYSTEM. VW RECOMMENDS OVER $9,000 IN FIXES FOR THE COMPROMISED CAR, SOMETHING THAT IN A SINGLE STROKE EXCEEDS THE REMAINING VALUE OF AN OTHERWISE WELL MAINTAINED CAR. *JS

THE CAR BEGAN TO FLASH THE "GLOW PLUG" WARNING LIGHT ALONG WITH A MESSAGE "ENGINE FAULT WORKSHOP" PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART. ENGINE WOULD CRANK BUT NOT TURN OVER. GOT THE FOLLOWING FAILURE CODES: P0087, P13E3, P2196. LOOKS LIKE THIS IS A COMMON ISSUE AND YET VW DOES NOTHING ABOUT IT. CLASS ACTION ANYONE?. *JS

DRIVING ON I-95 AT 70 MPH, GLOW PLUG LIGHT BEGAN TO BLINK, THEN ENGINE FAILURE LIGHT CAME ON. ENGINE BEGAN TO SLOW, TURNED ONTO NEXT EXIT AND WHEN I RELEASED THE GAS PEDAL, THE ENGINE STOPPED RUNNING. WAS ABLE TO COAST TO EDGE OF ROADWAY. TOWED TO VW DEALER IN FLORENCE, SC AND WAS TOLD I HAD FUEL PUMP FAILURE AND WOULD NEED A NEW FUEL SYSTEM COSTING BETWEEN $8,000 - $10,000. *TR

EVERY LIGHT ON THE PASSENGER SIDE OF THE VEHICLE STOPPED WORKING. AT FIRST THIS WAS INTERMITTENT BUT BECAME PERMANENT. I FOUND THE PROBLEM TO BE MELTED FUSE (F16) IN THE ENGINE COMPARTMENT. *TR