2015 VOLKSWAGEN JETTA Complaints

View complaints related to 2015 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2015 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 VOLKSWAGEN JETTA
    - Orlando, FL

    I'm finding the brake pedal to be extremely hard to depress. This happened overnight, as the car was operating normally; now I'm afraid to move it because I can't brake properly at very low speeds.

    Source: NHTSA WEB SITE
  • 2015 VOLKSWAGEN JETTA
    - framingham, MA

    My 2015 Jetta SE was making noises in the left front end. I was driving when something fell off my vehicle. I was able to stop and pick up the item that fell off. It was part of a coil spring that was from the left front side of my car. The VW dealer replaced the left front coil spring. That was 6 months ago. Recently, I heard a loud bang from under my car and a couple of days later a piece of coil spring came off of my car again, this time from the rear. I will be bringing in my car on 12/28/2022 to get this coil spring replaced.

    Source: NHTSA WEB SITE
  • 2015 VOLKSWAGEN JETTA
    - Saint Paul Park, MN

    The contact owns a 2015 Volkswagen Jetta. The contact stated that the EPC light illuminated, indicating that there was an engine control malfunction, and the vehicle started shaking. The throttle became stiff. The contact veered off the highway and to the side of the road. The contact drove home with the hazard lights flashing. The contact then spoke with the dealer however, no appointment had been scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 VOLKSWAGEN JETTA
    - Mcdonough, GA

    Car cut off twice while driving and could not be restarted for 14 - 25 minutes. This happened while driving. I took it to both an independent mechanic and a vw dealer, bit they were unable to diagnose the issue. Also, after being driven, intermittently the car will not start for 15 - 25 min. Other drivers are also having this issue. See: https://www.volkswagenownersclub.com/threads/intermittent-starting-problem-with-my-2015-jetta.130674/ and https://www.reddit.com/r/MechanicAdvice/comments/lsobwe/2015_vw_jetta_2slo_20_cranks_but_doesnt_start_for/

    Source: NHTSA WEB SITE
  • 2015 VOLKSWAGEN JETTA
    - Kyle, TX

    2015 Volkswagen Jetta Hybrid, 73,000 miles mechatronic transmission failure. Vehicle repeatedly experiences loss of power/stalling and low and highway speeds. Losing power at any speed, specially highway speeds is a SAFETY issue. VW service shop has diagnosed issue as mechatronic transmission failure, hairline cracks, loss of fluid and gear damage sustained in transmission. VW service acknowledged the transmission damage is the same as ongoing recall. Transmission will need to be replaced. VW service shop advised vehicle VIN is not covered under current NHTSA Campaign Number: 19V866000 (Power Train). VW service advised VW will have to include this vehicle/issue under a recall for them to fix it without cost to me. Safety issues, symptoms, and diagnosis is succinct to that documented in 19V866000. VW customer service was contacted and advised that due to the vehicle VIN not included in current NHTSA campaign, it is not covered. VW is dodging responsibility in fixing this prevalent safety failure in Jetta Hybrids which makes the vehicle a safety hazard and worthless when considering the $10,000 repair estimate. They must me held accountable!!

    Source: NHTSA WEB SITE
  • 2015 VOLKSWAGEN JETTA
    - Carnegie, PA

    Horn occasionally stops working. Buttons on steering wheel won't work not allowing access to computer.

    Source: NHTSA WEB SITE
  • 2015 VOLKSWAGEN JETTA
    - Erie, PA

    The contact owns a 2015 Volkswagen Jetta. The contact took the vehicle to the local dealer for maintenance service and was informed that three of the coil springs needed to be replaced. The vehicle was repaired. The contact stated that 8 months later, the vehicle was taken back to dealer to be serviced for the tires and he was notified that the 4th coil spring was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 43,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 VOLKSWAGEN JETTA
    - Los Angeles, CA

    2015 Volkswagen Jetta active grille shutter. A shutter system on the front end of the vehicle on the lower half of the radiator that allows air flow during different temperatures. The shutter assembly along with the electrical motor seems to go bad after a set amount of time. Giving off a Check Engine Code P05A0 as the shutters freeze open. Volkswagen dealerships have quoted $700-900 to replace the assembly as the only fix with vehicles being out of warranty. A quick search online has determined that this is a known problem for all these vehicles, Volkswagen are aware as they released a newer engine for the assembly. Also the check engine code can not be cleared until the assembly is fixed or replaced, thus not allowing vehicles to pass annual registration or smog check here in California.

    Source: NHTSA WEB SITE
  • 2015 VOLKSWAGEN JETTA
    - Topeka, KS

    This is a NEW REPORT ON THE 3RD TRANSMISSION in the same vehicle where I previously reported a Failure, of the 2nd xmission, As a safety concern. My particular part number has not been recalled, but OTHER transmissions for this model have been recalled. At the time of the failures, all 3 of the failed transmissions SEEM to be doing their job normally, but evidently this was enough of a safety issue that the entire transmission needed to be replaced. My previous report gave the failure codes, and part #'s of xmissions #1 and #2. Xmission #4 to be installed soon. The Xmission signals it is going to fail only on Vagcom; as a driver I had no idea that it could be dangerous on 3 times for the same vehicle, I would think that the NTHSA would be interested in looking at it. In the previous report I gave the failure codes and part numbers. The third transmission had the same part number as the 2nd transmission. Current VW engineer hypothesizes failure on the wrong shims placed in the clutch of this transmission, but has not examined its insides. The car is at Crown VW in Lawrence Ks- the regional engineer and regional manager both came out to see it. They lack confidence that a 4th Xmission will last 20,000 miles, as they have offered me a 12-month/12,000 mile warranty, + a nontransferable extension for an additional 6 months/6000 miles., The 3rd clutch continued to make a noise while it was "seating" after it was returned to me; my mileage decreased. There may be more that they are not telling me. My previous consumer complaint number with NHTSA is 11456871. On this same model, but different part numbers NHTSA Campaign ID: 19V866000. See Consumer complaint numbers 11444363, 11441044, 11307811, 11252546, 11030403, 10946203.These mostly involve clutch fails&low oil pressure +/- hairline fractures. 3 fails on same xmission is more problematic than 1 fail on 2 cars.

    Source: NHTSA WEB SITE
  • 2015 VOLKSWAGEN JETTA
    - Helena , AL

    I brought this car for my daughter. It has quick on her twice with no warning. The car has malfunctioned twice getting gas. The first incident it would not start after getting gas. The cap was on correct.I finally was able to get it started. I was 2 miles from home and it rode smoothly.The car rode fine for about a week then my daughter got gas again at a different place in my hometown. It started up then as she tried to drive into street it just cut off. Thankfully, it stopped before she entered the street. The car had to be towed home. The battery is new, low mileage and its not the alternator. I am afraid for her to drive it. I believe it could cut off again without warning.

    Source: NHTSA WEB SITE