2009 VOLKSWAGEN JETTA Complaints
View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN JETTA- WOODBRIDGE, VA
LIKE HAS BEEN REPORTED BY MANY OTHER OWNERS, THE DRIVERS SIDE REAR DOOR LOCKING MECHANISM IS FAULTY. DOOR INTERMITTENTLY LOCKS WHEN THE LOCK BUTTON IS PRESSED. SOMETIMES THE DOOR WILL LOCK AND REMAIN LOCKED. WHEN THIS HAPPENS THE DOOR CANNOT BE UNLOCKED FROM INSIDE OR OUTSIDE THE CAR WITHOUT REPEATEDLY TRYING UP TO 30 TIMES IN SOME INSTANCES. THIS IS A MAJOR SAFETY CONCERN. IF THE DOOR IS LOCKED AND THERE IS AN ACCIDENT, OCCUPANTS WILL NOT BE ABLE TO ESCAPE. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- SILVER SPRING , MD
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE STEERING WHEEL COVER SLIP IN THE AIR BAG HORN AREA WAS DEFECTIVE AND THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD ERRONEOUSLY DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 08/27/13*LJ THE STEERING AIR BAG COVER ALSO SERVED AS THE HORN CONTACT AREA I.E. THE CONSUMER HAD TO PRESS THE AIR BAG COVER TO ACTIVATE THE HORN. THE STEERING WHEEL AIR BAG COVER WAS SPLITTING IN MULTIPLE AREAS DUE TO HORN USAGE I.E PRESSING ON THE COVER TO ACTIVATE THE HORN. THE STEERING WHEEL AIR BAG COVER SHOULD WITHSTAND A LIFETIME OF USE WITHOUT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THEY REFUSED TO REPLACE THE STEERING WHEEL AIRBAG WHICH INCLUDED THE COVER. UPDATED 08/29/13 UPDATED 09/24/13
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- RICHMOND HILL, GA
AFTER RETURNING FROM A SERVICE AT THE DEALER, MY 2009 SPORTWAGEN INSTRUMENT WARNING LIGHTS DISPLAYED A FLASHING GLOW PLUG LIGHT FOLLOWED IMMEDIATELY BY A MESSAGE TO BRING THE VEHICLE TO IN FOR SERVICE. WE WERE FOUR HOUSES DOWN FROM OUR DRIVE, AND AS WE PULLED INTO THE DRIVEWAY, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. IT WAS TOWED TO THE DEALER WHO REPORTED METAL DEBRIS IN THE FUEL FILTER INDICATING A HIGH PRESSURE FUEL PUMP FAILURE AND A COST FOR REPLACEMENT PARTS (ENTIRE FUEL SYSTEM) TOTALING OVER $5000. THIS IS A CERTIFIED PRE-OWNED VEHICLE, OWNED FOR LESS THAN ONE YEAR. I CALLED AND FILED A CLAIM WITH VW USA. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- SIMI VALLEY, CA
VEHICLE, 2009 VW SPORTWAGEN TDI, WAS TRAVELING BETWEEN 40-45 MPH WHEN IT SUDDENLY LOST POWER. THEN THE GLOW PLUG WARNING LIGHT CAME ON ALONG WITH THE MESSAGE 'ENGINE MALFUNCTION, WORKSTATION' DISPLAYED IN THE MULTIFUNCTION DISPLAY ON THE DASH. LUCKILY NARROWLY AVOIDED ACCIDENT AS CAR LIMPED THROUGH INTERSECTION. DEALER NOTED THAT THE PROBLEM IS DUE TO METAL SHAVINGS IN THE FUEL SYSTEM DUE TO PART FAILURE, PRESUMABLY THE HIGH PRESSURE FUEL PUMP. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- BOYNTON BEACH, FL
THE FUSE BOX MELTED CAUSING FAILURE TO MANY OF THE VEHICLES FUNCTIONS. HAD I BEEN MOVING OR IN A CRASH - I WOULD HAVE BEEN UNABLE TO UNLOCK DOORS, OPEN WINDOWS ETC. THEY FUSE BOX ISSUES STARTED WITH SHORTING OUT THE HEADLIGHTS (ANOTHER SAFETY ISSUE). VW REFUSES TO ACKNOWLEDGE THE SEVERITY OF THIS ISSUE. I KNOW THIS HAS HAPPENED WITH MANY OTHER OWNERS AS WELL. I AM VERY DISAPPOINTED AND CONCERNED FOR MY SAFETY AS WELL AS OTHERS. *TR
Source: NHTSA WEB SITE -
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2009 VOLKSWAGEN JETTA- GAITHERSBURG, MD
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE SUNROOF EXPLODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 9/4/13 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- DORAL, FL
I NOTICED FIRST THAT THE ALARM WILL NOT CHIRP WHEN ACTIVATED HOWEVER THE LIGHTS WILL FLICKER. AS A RESULT IT WAS THE REAR DRIVER SIDE DOOR WILL NOT LOCK. AFTER THE RAIN SEASON THE PROBLEM WENT AWAY. IT DID HAPPEN EVERY YEAR TILL IT STOPS WORKING ALL TOGETHER. I FOUND OUT BY OTHER OWNERS THAT IT IS A COMMON PROBLEM AND THAT I WAS LUCKY THAT THE LOCK WAS JAMMED UNLOCK, IF IT WAS JAMMED LOCKED IT WAS UNABLE TO REPAIR WITHOUT DAMAGING THE DOOR. I FEEL IF SO MANY OWNERS ARE HAVING THE SAME PROBLEM IN A FAIRLY NEW CAR IT SEEMS A MANUFACTURING DEFECT AND NOT WEAR AND TEAR. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- ALISO VIEJO, CA
CAR IS A JETTA TDI (DIESEL ENGINE). ENGINE WARNING LIGHT APPEARED WHILE DRIVING, APPROXIMATELY 50 YARDS LATER WHILE SLOWING DOWN THE ENGINE FAILED AND WOULD NOT RESTART. CAR WAS STOPPED AT INTERSECTION ON A BUSY 5 LANE ROAD AT 5:30 PM WITH CARS COMING FROM BEHIND AND AROUND AT SPEEDS OF 45+ MPH. SHERIFF CAME TO DIVERT TRAFFIC TO PREVENT A WRECK AND ALLOW TOW TRUCK TO TOW CAR SAFELY. DEALER STATES THAT HIGH PRESSURE FUEL PUMP FAILED, RUINING FUEL SYSTEM, QUOTES POTENTIAL REPAIR COST OF $8,500. FILLED FUEL TANK 5 MILES PRIOR TO INCIDENT WITH 11 GALLONS OF DIESEL FUEL (REPUTABLE FUEL DEALER, ALMOST ALWAYS USE THIS DEALER). THERE WAS NO WARNING PRIOR TO THE INCIDENT -- NO ROUGH ENGINE OR STALLING OR TROUBLE OF ANY KIND. CAR IS DRIVEN BY ONLY ONE DRIVER AND IS WELL MAINTAINED, HAS NEVER BEEN FUELED WITH ANYTHING BUT DIESEL FROM REPUTABLE DEALERS. CAR IS USUALLY DRIVEN ON THE FREEWAY (DEALER RECOMMENDED IT SPECIFICALLY FOR A LONG FREEWAY COMMUTE). LUCKY THAT IT DIDN'T STALL AT HIGH SPEED ON FREEWAY. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- GREENSBURG, IN
THE EXHAUST FLAP IS STICKING IN THE OPEN POSITION, THUS CAUSING WARNING LIGHT ON DASH TO COME ON. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- WEST CALDWELL, NJ
SEAT BELT WARNING LIGHT AND CHIME COME ON AND OFF RANDOMLY EVEN WHEN THE SEAT BELT IS ENGAGED. THIS OCCURS WHEN THE VEHICLE IS BOTH IN MOTION AND AT A STANDSTILL. *TR
Source: NHTSA WEB SITE