2009 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND TO A MECHANIC, WHO DETERMINED THAT ONE OF THE PRESSURE SENSORS IN THE EXHAUST SYSTEM HAD FAILED. THE DEALER REPLACED BOTH SENSORS BECAUSE IT WAS IMPOSSIBLE TO REPLACE JUST ONE. THE MECHANIC SPOKE WITH THE MANUFACTURER, BUT WAS TOLD THAT THERE WAS NOT A REPAIR AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 143,000. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE AIR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *TR

2009 JETTA SPORTWAGEN TDI HPFP FAILURE AND FUEL SYSTEM CONTAMINATION. FAILURE OF HPFP SENDS METAL PARTICLES THROUGHOUT FUEL SYSTEM VIA FUEL RETURN LINES. THIS IS SERIOUS AND EXPENSIVE ISSUE TO REPAIR. VW DID ACKNOWLEDGE ISSUE WITH HPFP AND REPAIRED AT THEIR EXPENSE. *TR

VEHICLE BEGAN STALLING AT STOPS AT ABOUT 55000 MILES. VEHICLE AT COMPLETE STOP, TAKE FOOT OF BRAKE AND IT EITHER (1) ROLLS THEN MOVES FORWARD, (2) LURCHES/SHUTTERS AND MOVES FORWARD OR (3) STALLS BEFORE PUTTING FOOT ON GAS. THE STALLING HAS BECOME MORE FREQUENT IN THE LAST MONTH AND ON MAY 31 2013, THE VEHICLE STALLED MULTIPLE TIMES AND ON ONE OCCASION DID NOT RESTART AFTER APPROXIMATELY HALF DOZEN ATTEMPTS BUT FINALLY MANAGED TO RESTART. THE VEHICLE IS GOING IN FOR SERVICE TO HOPEFULLY IDENTIFY AND FIX THIS ISSUE ON JUNE 3 2013. THE LURCHING FORWARD CAN BE DRASTIC AND THE POTENTIAL FOR "JUMPING" FORWARD INTO ANOTHER CAR AND CAUSING AN ACCIDENT IS NOW A REAL CONCERN. *TR

MY ENGINE CHECK LIGHT CAME ON, FOLLOWED BY THE GLOW PLUG LIGHT AND THEN MY ENGINE STALLED AND DIED 30 SECS LATER. MY HAZARD LIGHTS, DASHBOARD LIGHTS, ETC FUNCTIONED, BUT I COULD NOT BRING THE ENGINE BACK TO LIFE. POLICEMAN SUGGESTED IT MAY BE A FUEL PUMP, BECAUSE WHEN I TRIED THE ACCELERATOR PEDAL WHILE TRYING TO START THE CAR, IT DID NOT HELP. I HAD 3/4 TANK OF DIESEL STILL IN MY TANK AND I ALWAYS FILL AT THE SAME PUMP WHICH HAS A YELLOW HANDLE AND SAYS "DIESEL" AND I AM THE ONLY ONE WHO HAS FILLED THE TANK ON THIS VEHICLE. *TR

WE WERE DRIVING OUR 2009 VOLKSWAGEN JETTA TDI DOWN THE HIGHWAY AT 65MPH ON FRIDAY MAY 24, 2013 WHEN SUDDENLY THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY. IT WAS VERY SCARY AND THEN IT SEEMED THAT THE POWER WAS COMING IN AND OUT. BECAUSE OF THE SUDDEN SHAKING AND LOSS OF POWER, I HAD TO VERY QUICKLY PULL TO THE SIDE OF THE ROAD, TO AVOID CAUSING AN ACCIDENT ON A HEAVILY CONGESTED HIGHWAY ON A HOLIDAY WEEKEND. THE VEHICLE IS ALWAYS SERVICED BY THE DEALERSHIP (INCLUDING ALL OIL CHANGES) AND IS UP TO DATE ON ALL PERTINENT MAINTENANCE. THE DEALERSHIP HAS DIAGNOSED THE VEHICLE WITH A FAILED HIGH PRESSURE FUEL PUMP (HPFP) AND HAS ACCUSED US OF SOMEHOW ALLOWING METAL INTO THE DIESEL FUEL (THEY EVEN HAD SOME METAL "SAMPLES" TO SHOW ME AT THEIR SERVICE COUNTER, HOW BIZARRE). I WENT BACK TO THE FUEL STATION WHERE WE LAST FILLED UP AND SPOKE TO THE MANAGER, WHO SAID THERE HAVE BEEN NO REPORTS OF ANY ISSUES RELATED TO CONTAMINANTS OF ANY KIND IN THEIR DIESEL FUEL. WE ARE STUCK WITH A $6,000 BILL FOR A DEALER-MAINTAINED CAR THAT HAS ~83,000 MILES ON IT AND IS JUST OVER 3 YEARS OLD, IN ADDITION TO THE FRIGHT OF A VIOLENT LOSS OF THE VEHICLE'S POWER, AT HIGHWAY SPEEDS. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WHILE ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE DIESEL FUEL INJECTOR FAILED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR

ON WEDNESDAY 5/22/13 I WAS DRIVING MY 2009 VW JETTA TDI AT ABOUT 45MPH WHEN ALL THE SUDDEN THE CHECK ENGINE LIGHT CAME ON, THE GLOW PLUG LIGHT STARTED FLASHING, AND ENGINE FAULT WORKSHOP CAME UP ON MY DISPLAY. THE CAR LOST POWER AND WASN'T RUNNING RIGHT. I IMMEDIATELY STOPPED THE CAR AND CALLED MY LOCAL VW DEALERSHIP TO SEE IF THE CAR WAS SAFE TO DRIVE. (WARNING IF THIS HAPPENS TO YOU DO NOT DRIVE THE CAR NO MATTER WHAT THE DEALERSHIP SAYS!!!!!) THE VW DEALERSHIP SAID IT WAS SAFE TO DRIVE THE CAR TO THE DEALERSHIP SINCE ALL THE WARNING LIGHTS WHERE ORANGE AND NOT RED. THE CAR HAD VERY LOW POWER WHILE DRIVING TO THE DEALERSHIP AND EVENTUALLY DIED. I THEN TOWED THE CAR TO THE DEALERSHIP AND AFTER 2 DAYS GOT THE DREADED CALL THAT THE HPFP(HIGH PRESSURE FUEL PUMP) HAD FAILED AND SENT METAL SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM . VW IS TELLING ME THIS IS GOING TO COST ME $7,000 TO FIX WHICH IS ABSOLUTELY ABSURD SINCE VW IS VERY AWARE OF THIS PROBLEM AND HAS COVERED THE COSTS FOR OTHER PEOPLE WHEN THIS HAS HAPPENED. I DON'T THINK IT IS RIGHT THAT A 4 YEAR OLD CAR WITH 80K MILES ON IT SHOULD HAVE A REPAIR COST THIS HIGH. THERE SHOULD BE SOME SORT OF FAIL-SAFE ON THE HPFP THAT WHEN IT FAILS IT DOES NOT SEND METAL SHRAPNEL THROUGHOUT THE FUEL SYSTEM. I AM CURRENTLY WRITING LETTERS TO THE DEALERSHIP AND TO VW AMERICA TO LET THEM KNOW MY DISAPPOINTMENT IN THEIR PRODUCT. THIS PROBLEM IS HAPPENING WAY TO OFTEN TO NOT HAVE A RECALL ON THIS CAR. I ALSO FIND IT FUNNY THAT THE DEALERSHIP MADE A CALL TO VW OF AMERICA BEFORE THEY CALLED ME TO TELL ME WHAT WAS WRONG SOUNDS LIKE THEY KNOW THERE IS A ISSUE HERE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 45 MPH AND CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT SUSTAINED MINOR INJURIES BUT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE AND TO A LOCAL MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. *TR

I HAD JUST PULLED OFF A HIGHWAY TO TURN AROUND IN A BUSINESS DRIVEWAY/PARKING LOT. IN THE MIDDLE OF THE MANEUVER, THE ENGINE CUT OUT. I TRIED TO RESTART THE CAR NUMEROUS TIMES, BUT WAS UNABLE TO RESTART IT. I HAD TO HAVE THE VEHICLE TOWED TO THE VW DEALERSHIP AS I HAD JUST PURCHASED THE USED CAR TWO WEEKS AGO AND IT WAS A CERTIFIED VEHICLE. I JUST TALKED TO THE SERVICE DEPARTMENT TODAY AND THEY TOLD ME THAT I HAD PUT BAD FUEL IN THE VEHICLE. I HAD FILLED THE TANK ONE WEEK BEFORE WITH ULTRA LOW SULFUR DIESEL. WHEN ASKED WHAT I COULD HAVE DONE TO PREVENT THIS, I WAS TOLD THAT I SHOULD HAVE GONE TO A MAJOR BRAND OF GAS STATION - HE DID NOT EVEN ASK WHICH GAS STATION I WENT TO. HE DESCRIBED THAT THE BAD DIESEL CAUSED THE HIGH PRESSURE FUEL PUMP TO EXPLODE AND SEND METAL SHAVINGS THROUGH THE SYSTEM. THEY HAVE HAD TO REPLACE, FLUSH, OR CLEAN EVERYTHING THAT THE FUEL TOUCHED. HE SAID VW WILL COVER MOST OF THE REPAIRS, BUT I WILL BE RESPONSIBLE FOR APPROXIMATELY $450 WORTH (I DO NOT RECALL WHAT FOR). THE REPAIRS ARE CURRENTLY UNDERWAY. THE WAY THE SERVICE DEPARTMENT HANDLES THIS AMOUNTS TO SAYING THAT I WAS AT FAULT FOR PUTTING BAD DIESEL IN THE CAR, WHEREAS I HAVE NO WAY TO GAUGE THE QUALITY OF FUEL I AM PURCHASING. *TR