2009 VOLKSWAGEN JETTA Complaints

LEFT SIDE HEADLIGHT, TURN SIGNAL AND TAIL LIGHT WENT OUT. I WENT TO THE DEALER TO HAVE IT FIXED AND THEN 3 WEEKS LATER THE RIGHT SIDE WENT OUT. CHANGED THE HEADLAMP AND NOTHING WAS FIXED. THE COMPLETE RIGHT SIDE LIGHTING OF THE CAR IS OUT. AT CERTAIN TIMES DURING THIS PERIOD IT WOULD START WORKING, THEN STOP. *TR

DIESEL FUEL PUMP FAILURE WHICH CLOGGED FUEL FITTER AND INJECTION SYSTEM WHICH IN TURN CAUSED ENGINE TO CUT OUT. *TR

CAR APPEARED TO BE SLUGGISH AS I WAS DRIVING BACK TO THE OFFICE FROM LUNCH. AS I APPROACH THE LAST MAJOR INTERSECTION BEFORE GETTING ON THE HIGHWAY, THE CAR STARTED TO MAKE A VERY LOUD TICKING/KNOCK SOUND THAT WAS REV DEPENDENT. AS I ACCELERATED ON THE HIGHWAY TWO FAULTS CAME UP ON THE INSTRUMENT CLUSTER. THEY WERE A FLASHING GLOW PLUG LIGHT AND THE PHRASE ENGINE FAULT WORKSHOP. I WAS JUST REACHING THE SPEED LIMIT AT THIS TIME BUT POWER BEGAN TO FADE (IN HEAVY TRAFFIC, LUCKILY I HAD NOT YET MOVED INTO OTHER LANES). I MANAGED TO DRIVE AT 40 TO 45 MPH TO THE NEXT EXIT AND SAFELY PARKED THE CAR. THE CAR WAS TOWED TO THE LOCAL VW DEALER WHO NOTED THAT THE HPFP (HIGH PRESSURE FUEL PUMP) HAD FAILED AND TAKEN OUT THE ENTIRE FUEL SYSTEM (THE CAR IS DIESEL POWERED). THE DIESEL FUEL IN THE TANK WAS TESTED AND CAME BACK UNCONTAMINATED. IT HAD BEEN 54 MILES SINCE MY LAST FILL UP ON 2/2/2013. *TR

THIS CAR IS A VW JETTA TDI (TURBODIESEL). DRIVING ON I-96 BETWEEN LANSING AND BRIGHTON THE JETTA BEGAN TO RUN ROUGHLY WITH A LOSS OF POWER. THE TRAFFIC WAS VERY SLOW DUE TO A SNOWSTORM, SO I WAS ABLE TO CONTINUE DRIVING. THE CAR RAN INCREASINGLY ROUGH AND EVENTUALLY STOPPED. THE CAR WAS TOWED TO MY LOCAL DEALERSHIP, GERMAIN VW IN ANN ARBOR. THE REPORT WAS FUEL SYSTEM FAILURE DUE TO THE HPFP BREAKING APART. THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED AND THE FUEL TANK FULLY CLEANED OF METAL FRAGMENTS. *TR

WHILE TRAVELING AT POSTED SPEEDS CAR SUDDENLY LOST POWER, FLASHING GLOW PLUG LIGHT CAME ON IN ENGINE, CAR COULD NO LONGER MAINTAIN HIGHWAY SPEEDS. PREVIOUSLY CAR HAD NUMEROUS INSTANCES WHEN STARTING FROM A STOP HAVING HESITATION OR FAILURE TO ACCELERATE NORMALLY CREATING POTENTIAL HAZARDS WITH CROSS TRAFFIC. APPARENT FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP) ON THE DIESEL ENGINE. THIS IS THE SECOND FAILURE OF THE HPFP IN THIS CAR, FIRST WAS REPLACED BY DEALER WARRANTY AND THEY ADVISED ME OF THE INITIAL REPLACEMENT.

DRIVING UP A MOUNTAIN HIGHWAY, THE CAR LOST ALL POWER (EVEN WITH THE GAS PEDAL TO THE FLOOR). ONCE PULLED OVER, THE VEHICLE WOULDN'T START AGAIN. THE HIGH PRESSURE FUEL PUMP IN THE TDI FAILED CATASTROPHICALLY AND SENT METAL SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. *TR

I WAS MAKING A LEFT TURN ENTERING NORTH BOUND TRAFFIC ON GREENFIELD ROAD SOUTH OF BASELINE ROAD ON WEDNESDAY JANUARY 16, 2013. TRAFFIC WAS VERY HEAVY AND UPON ENTERING TRAFFIC THE ENGINE SUDDENLY BEGAN TO LOOSE POWER, RUN VERY ROUGH. IT SEEMS LIKE ALL OF THE DASH WARNING LIGHTS FLASHED SEVERAL TIMES BEFORE THE ENGINE COMPLETELY DIED. AFTER THE ENGINE DIED, I LOST POWER STEERING AND WAS UNABLE TO SAFELY NEGOTIATE MY WAY TO THE SIDE OF THE ROAD. I WAS ALMOST STRUCK TWO TIMES BEFORE I WAS ABLE TO COAST INTO A PARKING LOT ON EAST SIDE OF GREENFIELD ROAD. THE REPAIR OF THE VEHICLE IS CURRENTLY UNDERWAY. THE FAILURE WAS DUE TO THE HIGH PRESSURE INJECTOR PUMP FAILING, CREATING METAL SHAVINGS THAT CLOGGED AND CONTAMINATING THE ENTIRE FUEL SYSTEM. THE CAR HAS 104,000 MILES ON IT AND THERE WAS NO PRIOR INDICATION OF FUEL SYSTEM PROBLEMS. THE FAILURE WAS CATASTROPHIC. THERE WAS NO OTHER CONTAMINATION OF THE FUEL . *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST WHICH LOCATED THE FAILURE WITHIN THE EXHAUST CONTROL MODULE. THE DEALER REPLACED THE EXHAUST MODULE UNDER THE WARRANTY; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE EXHAUST SYSTEM CONTROL MODULE FAILED AGAIN. A SECOND DIAGNOSTIC TEST WAS PERFORMED BY A LOCAL MECHANIC WHICH LOCATED THE FAILURE IN THE EXHAUST SENSOR WHICH MADE IT IMPOSSIBLE FOR THE EXHAUST EMISSION GATE TO OPEN OR CLOSE. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS REPAIRED AND THE EXHAUST FLAP DOOR WAS LUBRICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 110,000.

JETTA TDI WAS RUNNING FINE WITH NO INDICATIONS OF ANY PROBLEM. FOLLOWING A ROUTINE OIL CHANGE, THE CAR JUST STOPPED RUNNING AND WOULD NOT RESTART. LOCAL VW DEALER SERVICE MANAGER INDICATES ISSUE IS WITH FUEL PUMP AND ENSUING DEBRIS IN ENGINE. COST TO REPAIR IN EXCESS OF $5,000. VW TO DATE UNWILLING TO ACKNOWLEDGE DEFECT AND CONTRIBUTE TOWARDS COST OF REPAIR, OR SHOW ANY CONCERN FOR THE SAFETY ISSUES THIS SORT OF PROBLEM PRESENTS. *TR

CAR STALLED AGAIN AFTER NEW EXHAUSTED FLAP WAS INSTALLED (1KO-253-691-E ) . AS PER OTHER OLDER COMPLAINT ODI # 10476791.VW PAID $646 FOR NEW PART BUT REFUSED TO PAY LABOR $183.93. NOW ON THE NEW EXHAUST FLAPPER THEY GAVE ME A NEW PART FREE,BUT IT COST ME $529.63 FOR NEW SENSORS ALONG WITH LABOR FOR THE INSTALL. PER THE AUTO SHOP THERE HAS BEEN A LOT OF CHANGES IN THIS PART . THE CUSTOMER IS ENGINEERING THIS PART FOR VW. *TR