2009 VOLKSWAGEN JETTA Complaints

MELTING FUSE BOX...LIGHTS ON ONE SIDE OF CAR STOP WORKING. ALL OF THEM. VERY OBVIOUS FIRE DANGER. FUSE BOX HAS BEEN REPLACED ONCE AND NOW NEEDS TO BE REPLACED AGAIN AFTER ONLY 6 WEEKS. *TR

ROUGH ACCELERATION WITH STALLING AND LURCHING, PARTICULARLY WITH QUICK MANEUVERS. THIS HAS BEEN AN ONGOING PROBLEM, JUST IDENTIFIED BY THE DEALER AT THE CAR'S 60K SERVICE CHECK, SO DATES AND MILEAGE ENTERED ARE ESTIMATED. THEY FOUND METAL FILINGS THROUGHOUT THE FUEL SYSTEM AND SAID THAT THE HIGH PRESSURE FUEL PUMP HAD BEEN GROUND UP INTERNALLY. THEY STATED THAT VW WAS AWARE OF THIS ISSUE, ALTHOUGH THIS ISSUE HAD NOT BEEN MENTIONED AT TWO PREVIOUS VISITS FOR FUEL CHANGES AND SERVICING BY ANOTHER LOCAL DEALER. I THOUGHT IT WAS JUST SOME AIR IN THE FUEL LINE. THEY SPECIFICALLY DID NOT MENTION ANYTHING ABOUT A NHTSA INVESTIGATION, WHICH I EVENTUALLY FOUND ON THE SAFERCAR WEBSITE (NHTSA ACTION NUMBER : EA11003). THEY DID SAY THAT VW WANTED ALL THE PARTS THAT THEY ARE REPLACING, INCLUDING FUEL PUMPS, SOME LINES, FUEL FILTER, AND FUEL INJECTORS. WORK IS TO BE COMPLETED ON OCTOBER 30, 2012. *TR

THIS IS MY SECOND COMPLAINT ON THIS WEBSITE FOR THE SAME PROBLEM WITH MY 2009 JETTA SPORTWAGEN WITH DSG TRANSMISSION. MY MECHATRONIC UNIT WAS REPLACED IN JULY 2012, BUT IT WASN'T 2 WEEKS BEFORE THE CAR STARTED BACK TO IT'S OLD TRICKS AGAIN. THIS TIME THE HESITATING FROM A STOP, JERKING, ROLLING BACK AND FORTH WHEN YOU PARK, AND ROLLING BACKWARD ON AN INCLINE WHEN SHIFTING INTO DRIVE FROM REVERSE WAS EVEN WORSE THAN BEFORE THE MECHATRONIC UNIT REPLACED. THIS MORNING, WHILE BACKING OUT OF THE GARAGE (WHICH IS ON A SLOPE) WHEN I SHIFTED INTO DRIVE AND LIFTED OFF THE BRAKE THE CAR QUICKLY ROLLED BACK 2 TO 3 FEET BEFORE I COULD STOP THE CAR WHILE NARROWLY MISSING OUR TRUCK'S BUMPER. WE WENT STRAIGHT TO VW AND AS BEFORE THEIR IS NO CODE AND THE FLUID IS AT APPROPRIATE LEVELS. THERE IS NOTHING THEY CAN DO... VW CUSTOMER CARE WAS CONTACTED WITH ANOTHER CASE NUMBER. IT APPEARS THAT VW IS NOT STANDING BEHIND THEIR WARRANTY, SO I GUESS WE'LL HAVE TO ESCALATE TO THE NEXT LEVEL. *TR

I HAD JUST LEFT MY VW DEALERSHIP IT HAVE AN UNRELATED ISSUES LOOKED AT, I HAD A SERVICE THAT WED. I PULLED OUT OF THE DEALERSHIP DROVE ABOUT A MILE AND MY CAR FLASHED SO KIND OF WARNING. I TURNED AROUND TO GO BACK TO THE DEALERSHIP AND IT DIED. I WAS LESS THAN A MILE AWAY FROM GETTING ON THE INTERSTATE WHERE I WOULD HAVE BEEN TRAVELING AT 70 MPH. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE MALFUNCTION ENGINE WARNING LIGHT FLASHED ON THE DASHBOARD AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT TOWED THE VEHICLE TO A DEALER. THE DEALER STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED DUE TO METAL FLAKES ENTERING THE FUEL SYSTEM WHEN THE FUEL PUMP MALFUNCTIONED. THE FAILURE MILEAGE WAS 115,986. UPDATED 11/14/12*LJ UPDATED 11/15/12

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE VEHICLE STALLED. THE DRIVER WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

OVER THE PAST 18 MONTHS, THE DEALER HAS REPLACED ALL THREE OF THE DIESEL FUEL PUMPS IN MY CAR. THE FAILURES DID NOT OCCUR IN TRAFFIC, NOR WAS THE CAR TOTALLY DISABLED. THE PURPOSE OF THIS REPORT IS TO ADD MY DATA TO THE OTHER REPORTS ALREADY COLLECTED. MY CAR HAS BEEN FIXED UNDER WARRANTY SO FAR, BUT MY WARRANTY WILL EXPIRE IN 15,000 MILES. I AM CONCERNED AS TO THE LONGEVITY OF THE REPLACEMENT PARTS. *TR

CAR LOST POWER AND STALLED. GLOW PLUG LIGHT STARTED FLASHING. HAD THE CAR TOWED TO THE DEALER. WARRANTY REPAIR. THEY SAID IT WAS THE ACCELERATOR SENSOR, BUT THAT MADE NO SENSE TO ME. THE CAR HAS PERFORMED OKAY SINCE THEN, BUT I'M CONCERNED THE SAME THING WILL HAPPEN AGAIN. I AM NOW OUT OF WARRANTY. THIS IS A 2009 TDI JETTA WAGON. *TR

WHILE DRIVING DOWN THE ROAD, MY WARNING LIGHT FLASHED A COIL SYMBOL, PULLED THE CAR TO THE SIDE OF THE ROAD AND LOOKED UP THE PROBLEM IN THE MANUAL. BLINKING COIL INDICATED 'DRIVE TO LOCAL SERVICE' SO I TRIED TO CRANK THE CAR, WHICH STARTED. BEGAN TO DRIVE, BUT AS I APPROACHED A HILL AND INTERSECTION THE VEHICLE BECAME SLUGGISH AND SLOW. UPON BRAKING AT INTERSECTION, THE VEHICLE SHUT OFF. I WAS IN THE CAR WITH THREE OF MY FOUR CHILDREN, THE OLDEST IS 17 AND HAS A DL, SO I PUT HER IN THE DRIVERS SEAT AND MY 12 YEAR OLD AND I PUSHED THE CAR OUT OF THE INTERSECTION TO AVOID COLLISION. CALLED DEALERSHIP, THEY SAID TOW IT IN, AND I HAVE EXTENDED WARRANTY TO COVER DEFECTS. THE NEXT DAY I AM TOLD THAT THERE IS BAD FUEL, NOT GASOLINE BUT SWEET SMELLING DIESEL.( SC IS RUNNING CARS ON BIODIESEL WHICH HAS A SWEETER SMELL), WARRANTY COMPANY SENDING INSPECTOR. HIS REPORT SAYS HE SMELLED GASOLINE, BUT TECH SAYS IMPOSSIBLE AS THE VEHICLE WOULD NEVER HAVE GONE 450 MILES ON GASOLINE BEFORE THIS MALFUNCTION. WE FEEL THAT VW IS TRYING TO HIDE THE PROBLEM UNDER THE GAS COMPANIES AND AVOID MAJOR COST. STARING AT $8000 REPAIR BILL FOR A CAR NOW WORTH $12K. WE CANNOT AFFORD THIS KIND OF EXPENSE AS I AM SURE MOST CONSUMERS IN AMERICA WOULD CONCEDE. WE HAVE READ AND DOCUMENTED MANY CASES WHERE VW HAS REPAIRED THIS PROBLEM IN OR OUT OF WARRANTY BECAUSE OF THE DEFECTIVE PART. FEEL THAT THIS IS JUST NOW AN ISSUE WITH THE FUEL, THEY KNEW THE STANDARDS FOR HIGHWAY DIESEL WHEN THEY PUT THE PART IN THE CAR, SHOULDN'T HAVE SOLD IT IF IT WOULD NOT STAND UP TO THE PRESSURE. WILL NOT ACCEPT THIS AS OUR FAULT. CANNOT ACCEPT THIS AS OUR FAULT. *TR

TRAVELING ON INTERSTATE 10 FROM TALLAHASSEE, THE CAR ENGINE SUDDENLY STOPPED RUNNING. AFTER DRIFTING ONTO THE SHOULDER THE ENGINE LIGHT WAS ON AND THE GLOW PLUG LIGHT WAS ON. THERE WERE NO INDICATIONS OF ANY PROBLEM PRIOR TO THE ENGINE STOPPING. NO INDICATOR LIGHTS CAME ON, NO SPUTTERING, NO LOSS OF POWER ETC. AFTER MANY ATTEMPTS TO RESTART WITH NO SUCCESS, IT WAS TOWED INTO MARION FLORIDA. THEY COULD NOT TELL WHAT WAS WRONG AND I HAD TO HAVE IT TOWED TO THE CLOSEST DEALER IN VALOUSA GA. THERE THEY FOUND METAL PIECES IN THE FUEL FILTER AND SAID THIS WAS GOING TO BE A MAJOR REPAIR. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION ABOUT THIS INCIDENT. *TR