2009 VOLKSWAGEN JETTA Complaints

ENGINE WARNING LIGHT GOES ON, CAR SHUTS DOWN. DEALER SAYS IT IS THE EMISSION FLAPPER ON THE EXHAUST SYSTEM AND A NEW ONE COSTS $918 DOLLARS. VW CUSTOMER SERVICE CAN'T AND WILL NOT DO A THING ABOUT IT. THE DEALER KEEPS A STOCK ON THIS EXHAUST FLAPPER AND COULD DO THE JOB RIGHT AWAY. VW KNOWS THE PROBLEM IS OUT THERE , AND RIGHT NOW IT PROVES TO BE A PROFITABLE ONE FOR THEM. *TR

VEHICLE STALLED AND WOULD NOT RESTART WHILE WAITING IN THE LEFT TURN LANE OF EUCLID AVE IN BAY CITY, MICHIGAN. VEHICLE WAS TOWED TO THELEN VW SERVICE 0.5 MILES AWAY. I WAS ALLOWED TO REMOVE PERSONAL ITEMS WHILE TECH WAS INVESTIGATING. HE SHOWED ME THE FILTER AND THERE WAS A LITTLE BIT OF METAL SHAVINGS. HE THEN OPENED A PORT ON THE PUMP AND FOUND A LOT OF METAL SHAVINGS. THE TECH THEN SAID THE PUMP FAILED AND THE ENTIRE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE SERVICE REP SAID HE WOULD TALK TO VW TO SEE WHAT NEEDS TO BE DONE NEXT. THIS INFORMATION IS ALL I KNOW AS OF THE END OF THE DAY ON 9/18/2012. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 87,000.

2009 JETTA VOLKSWAGEN TDI, WITH ONLY 50500 MILES ON IT. THE CAR DIED IN THE MIDDLE OF INTERSECTION AT 35MPH. THIS WAS DURING RUSH HOUR TRAFFIC. IN THE CAR WAS ME 32, MY WIFE 36, MY DAUGHTER OF 8 YEARS OLD AND SON OF 2 YEARS OLD. IT WAS A VERY SCARY EVENT. I HAD IT TOWED TO THE NEAREST VW DEALERSHIP. IT TOOK THEM 3 DAYS TO LOOK AT THIS CAR AND AFTER I CALLED 15 TIMES, THEY TOLD ME THAT THIS FUEL PUMP HAD BEEN SLOWLY BREAKING DOWN INSIDE THE FUEL TANK, RUNNING THROUGH THE LINES AND INTO THE INJECTORS. THEY HAVE TOLD MY THIS COULD BE EXTREMELY EXPENSIVE. I HAVE ALWAYS USED CLEAN DIESEL, AND FILLED UP AT NEW GAS STATIONS. THIS WAS JUST TODAY I SPOKE WITH THEM, AND I HAVE DONE SOME RESEARCHING AND FOUND THIS TO BE CALLED HPFP ISSUE. FROM AS MANY CASES I HAVE SEEN POSTED ON THE INTERNET, THIS SHOULD DEFINITELY BE A RECALL. *TR

BACK DOORS RANDOMLY LOCK AND WON'T UNLOCK AS WELL AS REMAIN UNLOCKED AND WON'T LOCK. THIS CREATES CONCERN WITH PERSONAL SAFETY WHEN THEY WON'T LOCK (EJECTION IN CAR WRECK, STRANGERS ENTERING CAR) AND WHEN THEY WON'T UNLOCK (ABILITY TO GET OUT OF CAR IN EMERGENCY). THIS BEGAN AT ABOUT 30,000 MILES (TWO YEARS OLD) AND THEN APPEARED TO RESOLVE ONLY TO BEGIN AGAIN AT 50,000 MILES (3 YEARS OLD). DEALERSHIP TELLS ME IT WILL COST $800 TO FIX AND WHEN IT HAPPENS WITH THE FRONT DOORS IT WILL COST $1500 TO FIX THEM. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. *TR

WE WERE DRIVING ON A TWO LANE HIGHWAY. THE CRUISE CONTROL WAS SET. OUT OF NOWHERE THE CAR JUST QUIT. THE GAUGES WENT TO ZERO. THE CAR DIDN'T HAVE POWER. WE COASTED UNTIL WE FOUND A CLEARING WHERE WE COULD PULL OFF THE ROAD. WE WERE ABLE TO APPLY THE BRAKES TO COME TO A COMPLETE STOP. WE WERE VERY LUCKY WE WERE ABLE TO COAST FAR ENOUGH TO FIND A SPOT TO PULL OFF. THERE WAS NOT AN EMERGENCY LANE ON THE ROAD. THE CLOSEST TOWN WAS 18 MILES AWAY. WE PUT THE CAR IN PARK AND TRIED TO START IT WITHOUT ANY LUCK. AFTER AWHILE IT DID TURN BACK ON AND WE WERE ABLE TO DRIVE TO THE DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED AND AN ENGINE MALFUNCTION MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP BROKE APART INTERNALLY AND THE METAL SHAVINGS FROM THE FUEL PUMP WERE FOUND THROUGHOUT THE FUEL SYSTEM. AS A RESULT, ALL FUEL RELATED COMPONENTS NEEDED TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11003 (FUEL SYSTEM, DIESEL) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

STARTED MY CAR FOR THE SECOND TIME THAT DAY, NOTHING OUT OF THE ORDINARY. ABOUT A MILE AWAY I EXPERIENCED THE CAR SHUTTING DOWN. I DOWNSHIFTED INTO SECOND, TURNED BACK ON BUT WHEN I GAVE IT GAS IT SPUTTERED. I WAS ON THE SIDE OF THE ROAD FOR 1.5HRS WAITING FOR TOW TRUCK. MECHANICS COMPUTER DESCRIBES THE PROBLEM AS LOW FUEL PRESSURE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 4 MPH THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION VALVE AND THE DSG TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 124,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE FUEL SYSTEM WOULD HAVE TO BE REPLACED BECAUSE IT BECAME CONTAMINATED BY THE FUEL PUMP. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11003 (FUEL SYSTEM, DIESEL) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 09/18/12*LJ UPDATED 09/19/2012 *JS