2009 VOLKSWAGEN JETTA Complaints
View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN JETTA- BIRMINGHAM, MI
WHILE DRIVING AT 50 MPH, MY VEHICLE STOPPED ACCELERATING AND RPM WOULD NOT INCREASE ABOVE 2000RPM. THE GLOW PLUG AND CHECK ENGINE WARNING LIGHTS BOTH CAME ON. THIS ALMOST RESULTED IN AN ACCIDENT. I AVOIDED BEING HIT BY A LARGE TRUCK WHILE I WAS STALLED IN THE CENTER LANE OF A HIGHWAY. I HAD MY VEHICLE TAKEN TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP REPLACED THE FUEL RAIL SWITCH, BUT THE SAME ISSUE OCCURRED IN JUNE 2012, JULY 2012, AND AUGUST 2012. THIS APPEARS TO BE AN ISSUE RELATED TO THE HPFP (FUEL PUMP). I AM NOT VERY SATISFIED WITH THE VW DEALERSHIP'S INABILITY TO CORRECT THIS ISSUE. I LOSE FUEL PRESSURE ON A REGULAR BASIS WHICH CAUSES SAFETY CONCERNS WHILE MERGING INTO TRAFFIC. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- CORDOVA, TN
I WAS DRIVING MY 2009 VW JETTA TDI ON I-81 N. NEAR THE WYTHEVILLE EXIT MY ENGINE MALFUNCTION LIGHT CAME ON. THE CAR IMMEDIATELY BEGAN TO LOSE SPED AND POWER. I WAS ABLE TO COAST UP THE EXIT RAMP AND INTO THE EXXON STATION. I TURNED OFF THE CAR. THE CAR WOULD NOT RESTART. THERE WERE NO VW DEALERS WITHIN 80 MILES SO I HAD IT TOWED TO A CHRISTIANSBURG, VA SHOP THAT WORKS ON VW'S. ITS NAME IS CAR FORCE. THEY SAID IT WAS THE FUEL LOAD LIFT. THEY PUT IN THE PART AND IN STILL WOULD NOT START. AFTER FURTHER INVESTIGATION IT WAS FOUND THAT EVERYTHING, INCLUDING THE FUEL PUMP, WAS DAMAGED. I HAD IT TOWED ANOTHER 40 MILES TO ROANOKE, VA. THE COST TO REPAIR IS $7,000 - $10,000. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- ANN ARBOR, MI
THIS IS THE TDI MODEL. GLOW PLUG LIGHT CAME ON. THEN CAR LOST POWER, AND ENGINE WARNING LIGHT CAME ON. CAR DIED ON EXIT RAMP AND WOULDN'T RESTART. HIGH PRESSURE FUEL PUMP DIED SENDING METAL SHARDS THOUGHOUT SYSTEM. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- CHAMPAIGN, IL
FELT A SHUDDER IN THE DRIVE TRAIN; A FEW SECONDS LATER THE GLOW PLUG LIGHT BEGAN TO FLASH; THE MULTI-FUNCTION COMPUTER FLASHED THAT THERE WAS AN ENGINE FAULT AND TO SERVICE THE ENGINE; THE ENGINE SHUTDOWN AND I PULLED OVER TO THE SIDE OF THE ROAD; ENGINE WOULD NOT RESTART; DEALER ANALYSIS REVEALED THE HIGH PRESSURE FUEL PUMP FAILED APPARENTLY SENDING SHARDS OF METAL PARTICLES DOWNSTREAM OF THE PUMP; PUMP AND OTHER HARDWARE DOWNSTREAM OF THE PUMP ARE SCHEDULED FOR REPLACEMENT *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- MCKINNEY , TX
2009 VOLKSWAGEN JETTA TDI. VEHICLE RAN OUT OF DIESEL FUEL, UPON FILLING WITH NEW FUEL VEHICLE FAILED TO START. VEHICLE WAS TOWED TO VOLKSWAGEN DEALER TO PERFORM REPAIRS. DEALERSHIP INFORMED ME THE FUEL INJECTION PUMP WENT OUT AND THE ENTIRE FUEL SYSTEM NEEDED REPLACEMENT AT A TOTAL COST OF $8600.00. DUE TO THE FUEL INJECTOR PUMP GOING OUT CAUSED METAL SHAVINGS TO ENTER THE ENTIRE FUEL SYSTEM AND ALLEGEDLY REQUIRING A COMPLETE SYSTEM REPLACEMENT. SIMPLY BECAUSE THE VEHICLE RAN OUT OF FUEL. PEOPLE RUN OUT OF FUEL EVERY DAY AND ARE NOT PUT IN MY CURRENT SITUATION WITH MY VOLKSWAGEN. THIS MUST BE FAULTY ENGINEERING TO RESULT IN A COMPLETE FUEL SYSTEM REPLACEMENT FOR THE SOLE REASON OF RUNNING OUT OF DIESEL FUEL. WHAT I WAS TOLD BY THE DEALERSHIP O THE NECESSARY REPAIRS AND COSTS ARE ABSURD. ANY HELP IS APPRECIATED. THANK YOU. *TR
Source: NHTSA WEB SITE -
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2009 VOLKSWAGEN JETTA- SANTA FE, NM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD BUZZING NOISE WITH THE ILLUMINATION OF THE INSTRUMENT PANEL WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL PUMP FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- ELLENSBURG, WA
WHILE LEAVING A CONCERT, THE VEHICLE WAS FINE LEAVING THE PARKING LOT. ONCE WE INCREASED SPEEDS TO 45 MPH, THE ENGINE COMPLETELY SHUT DOWN. THE DIALS ON THE DASHBOARD ALL FELL TO ZERO AND THE GAS PEDEL NO LONGER WORKED. WE COASTED INTO A SMALL CAMPGROUND AREA OFF TO THE SIDE OF THE ROAD. AFTER TRYING TO RESTART THE CAR THREE TIMES, IT FINALLY STARTED AND WE PROCEEDED TO GO DOWN THE ROAD, ONLY TO MAKE IT 500 MORE YARDS AND PULLED IN TO A HAY STACK PAD. AFTER NUMEROUS ATTEMPTS TO START WHILE SITTING ON THE PHONE WIHT OUR INSURANCE COMPANY, THE CAR STARTED ONCE AND DIED AFTER SITTING IDLE FOR THREE MINUTES. WE THEN ATTEMPTED TO START IT ONE LAST TIME AND DROVE 25 MPH TO THE NEAREST GAS STATION. WE ALL GOT OUT OF THE CAR, LOCKED IT UP THINKING IT MAY HAVE SOMETHING TO DO WITH AN ANTITHEFT FEATURE. WE GOT BACK IN THE CAR AND WERE ABLE TO DRIVE 41 MILES HOME AT HIWAY SPEEDS. THE FOLLOWING DAY WE DROVE 5 MILES INTO TOWN AND IT DIED AGAIN GOING 25 MPH. THE CLOSEST VOLKSWAGON IS ANOTHER 25 MILES AWAY. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- NACOGDOCHES, TX
ABRUPT DECELERATION TO 30MPH FROM 50MPH D/T VEHICLE IN FRONT OF ME HITTING THEIR BRAKE AND TURNING. THEN I ACCELERATED TO GET BACK TO THE POSTED SPEED OF 50MPH. WHEN DEPRESSING ACCELERATOR AT APPROX 40MPH HEARD A LOUD "POP", LOSS OF POWER, GLOW LIGHT ON DASH CAME ON AND WARNING. LOSS OF POWER WITH 3 CARS COMING BEHIND ME SO I QUICKLY MOVED TO THE SHOULDER AND RESTARTED THE CAR. CAR TURNED OVER BUT WAS IN "LIMP" MODE - I WAS LESS THAN 1 MILE FROM MY HOUSE, SO I PULLED OUT AND "LIMPED" HOME. CONTACTED VW ON MONDAY 11/14/11 AND MY DEALERSHIP. THE CAR WAS FLAT BEDDED TO THE DEALERSHIP AND HPFP FAILURE WAS DIAGNOSED, VW PAID IN FULL FOR COMPLETE REPLACEMENT OF ENTIRE FUEL SYSTEM. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- WAPPINGER FALLS, NY
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AS THE CONTACT MERGED THE VEHICLE TO THE SHOULDER, IT RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS DUE TO A BLOWN TURBO. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE REPAIR WAS COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 73,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- NICEVILLE, FL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE DIESEL FUEL PUMP FAILED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS TRADED DUE TO THE DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE