2009 VOLKSWAGEN JETTA Complaints

I WAS DRIVING MY 2009 VOLKSWAGEN VW JETTA TDI DIESEL AND IT STALLED WHILE DRIVING. THANK GOD IT DIDN'T STALL WHILE DRIVING AT A HIGHER SPEED AROUND A CORNER WITH ONCOMING TRAFFIC !!! I HAD IT TOWED TO MY PLACE AND PLUGGED IN MY OBD READER AND GOT 2 CODES, PO47A (UNDEFINED CODE) AND PO191 (FUEL RAIL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE). I DID SOME RESEARCH ONLINE AND DECIDED TO TRY AND REPLACE MYSELF, THE EXHAUST PRESSURE SENSOR #2 AND THEN LATER THE FUEL RAIL PRESSURE SENSOR WITH NO LUCK EITHER WAY. SO I DECIDED TO TOW IT THE MY LOCAL VW DEALER AND THE WORST POSSIBLE CASE SCENARIO WAS THE OUTCOME. THE DEALER SAID IT WOULD COST $ 6,500.00 TO REPAIR AND THAT THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED DUE TO FUEL (METAL) CONTAMINATION AND A BAD HIGH PRESSURE FUEL PUMP. UNDER MY RESEARCH ONLINE I'VE FOUND THAT MANY CUSTOMER'S OF 2009-2012 HAVE HAD THE SAME PROBLEM'S THAT VW WILL NOT RECALL. I'M WRITING THIS IN HOPE THAT SOMEONE MAY THESE MANY COMPLAINTS AND FORCE THE GREAT VW EMPIRE TO RECALL THESE PROBLEMS BEFORE PEOPLE, FAMILIES , AND CHILDREN ARE SEVERELY HURT, HANDICAPPED, AND/OR KILLED. I INVITE ANYONE WHO READS THIS AND ALL THE OTHER SIMILAR COMPLAINTS OF THESE VEHICLES TO TAKE THIS VERY SERIOUSLY AND THINK ABOUT IF SOMEONE YOU LOVE OR CARE ABOUT WAS OR CAN BE HURT, INJURED, HANDICAPPED, OR KILLED BECAUSE VW WANTS TO MAXIMIZE THEIR PROFITS !!!!! SHAME ON VW AND SHAME ON ANYONE WHO HAS THE POWER OR AUTHORITY TO POSSIBLY DO SOMETHING ABOUT THIS AND DOESN'T DO ANYTHING !!!!! *TR

DRIVING AT LOW SPEED IN THE CITY, WHEN A ENGINE FAILURE WARNING DISPLAYED AND THE VEHICLE STARTED RUNNING ROUGH. TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP FAILED SENDING METAL SHARDS THROUGHOUT THE FUEL SYSTEM. THIS HAS APPARENTLY TRIGGERED REPLACEMENT OF THE ENTIRE FUEL SYSTEM FROM THE PUMP TO THE ENGINE. AFTER RESEARCHING THIS ONLINE, I HAVE FOUND THAT THIS IS A KNOWN ISSUE. TO MY KNOWLEDGE THE HPFP'S HAVE NOT BEEN RECALLED. VW AND YOUR WEBSITE SO FAR STATES THAT THE PROBLEM IS A FUEL CONTAMINATION ISSUE, BUT I HAVE ONLY BOUGHT DIESEL FROM MURPHY USA I CONFIRMED THIS WITH RECEIPTS. ( A HIGH VOLUME DEALER IN MY AREA). THE DEALERSHIP STATES THAT THE REPAIR SHOULD BE COVERED EVEN THOUGH THE WARRANTY HAS EXPIRED. THIS IS SUSPECT TO ME. EITHER OUR FUEL STANDARDS ARE NOT PAR WITH THE REST OF THE WORLD AND NEED FURTHER REGULATION OR THE PUMPS NEED TO BE RECALLED. BUT A CAR DESIGNED TO SAVE MONEY BY CONSERVING FUEL IS NOT DOING THAT IF THE 27000 DOLLAR CAR NEEDS 10000 DOLLARS OF WORK. *TR

A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP LEFT MY WIFE WITHOUT POWER AS SHE WAS DRIVING IN TRAFFIC. THERE WAS NO PRECEDING INDICATION AND IN OTHER CIRCUMSTANCES COULD HAVE CAUSED A TRAFFIC ACCIDENT. WHEN THE HPFP FAILED, ALL NON-ELECTRICAL POWER FAILED WITH A POTENTIAL FOR SIGNIFICANT CONTROL AND BRAKING PROBLEMS. *TR

2009 TDI JETTA HIGH PRESSURE FUEL PUMP. THREE PUMPS HAVE BEEN PUT IN AND IT KEEPS FAILING ON THE HIGHWAY TWICE AND WAS EXTREMELY DANGEROUS AND I AM OVER WARRANTY AND IT SEEMS TO BE A FAULTY DESIGN. DON'T KNOW WHAT STEPS TO TAKE HERE THEY HAVE HAD MY CAR FOR ALMOST 90 DAYS. *TR THE CONSUMER ALSO STATED TWO TRANSMISSION FANS HAVE BEEN INSTALLED IN THE VEHICLE. HE WAS THEN TOLD A NEW TURBO WAS NEEDED AT A COST OF $3000. UPDATED IVOQ 12/10/12

JETTA IS A TDI, DIESEL. GLO PLUG ENGINE LIGHT BEGAN FLASHING AND EXPERIENCED DECREASED (BUT NOT COMPLETE) LOSS OF POWER. PULLED OVER. EXAMINED ENGINE, WHICH WAS SHAKING. TURNED CAR OFF AND GLO PLUG WARNING LIGHT WENT OFF, SO ATTEMPTED TO DRIVE, BUT GOT LESS THAN A MILE DOWN THE ROAD BEFORE GLO LIGHT BEGAN FLASHING AGAIN AND ENGINE LIGHT CAME ON. AT THIS TIME, I PULLED OVER, TURNED OFF THE CAR, AND HAD IT TOWED TO OCALA VOLKSWAGEN (FLORIDA). AT THE TIME OF THE INCIDENT, I HAD BEEN DRIVING ON THAT TANK OF GAS FOR APPROXIMATELY 100 MILES OR SO (IE, WAS NOT THE RESULT OF PUTTING GAS IN A DIESEL TANK -- DEALER PERFORMING REPAIRS WILL CONFIRM). DIAGNOSIS IS EX/IMPLODED HIGH PRESSURE FUEL PUMP (HPFP) RESULTING, LIKELY, FROM CONTAMINATED FUEL -- NOT THE WRONG FUEL (I AM CAREFUL TO ONLY PUT ULTRA LOW SULFUR HIGHWAY DIESEL IN). VW PAYING FOR ALL COSTS TO REPLACE FUEL SYSTEM (PUMPS, INJECTORS, RAILS) BUT NOT FUEL TANK. DANNY AT VW OCALA HAS BEEN VERY GOOD TO DEAL WITH, BUT I'M CONCERNED THIS WILL HAPPEN AGAIN AND VW MAY NOT BE SO KIND/RESPONSIBLE TO COVER COSTS. NOT SURE WHETHER NEW HPFP SYSTEM WILL BE INSTALLED, OR THE SAME ONE AS BEFORE (THUS LEAVING ME AT THE MERCY OF HAVING TO "CHOOSE" THE RIGHT GAS STATIONS). CAR IS IN FOR REPAIRS AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SHE ATTEMPTED TO ROLL THE WINDOWS DOWN, BUT THEY WOULD NOT ROLL DOWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE ELECTRICAL INSTRUMENT PANEL FOR THE WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 56,000.

VEHICLE IS A 2009 JETTA SEDAN - TDI (DIESEL) VEHICLE SHUT DOWN WHILE DRIVING. FLOW PLUG LIGHT FLASHED ON DASH ALONG WITH DISPLAY OF "ENGINE FAULT WORKSHOP" VEHICLE WOULD NOT RESTART. PULLED CODE OF P0087 FUEL RAIL/SYSTEM PRESSURE LOW. TOWED TO DEALER, BOUCHER VW IN FRANKLIN, WI. DEALER CONFIRMED FAULT WAS A HIGH-PRESSURE FUEL PUMP FAILURE. *TR

MY JETTA SPORTWAGEN TDI WITH DSG TRANSMISSION WAS PURCHASED NEW IN MAY 2009. WITHIN 3 MONTHS OF PURCHASE, WE NOTICED THE CAR WOULD JERK AND SLAM INTO GEAR. EVERY TIME WE HAD THE CAR IN FOR SERVICE WE COMPLAINED OF THE "JERK" OR "SLAM". THEN, IN DEC 2009 WE RECEIVED A WARRANTY EXTENSION FOR THE DSG TRANNY FROM 60,000 MILES TO 100,000. THIS OBVIOUSLY SHOWED THERE WERE KNOWN PROBLEMS. AT ALL OF IT'S SCHEDULED MAINTENANCE APPOINTMENTS, I WOULD MENTION THE JERKINESS. THE DEALERSHIP SAID THERE WAS NO PROBLEMS SINCE THEY NEVER FELT IT SHIFT FUNNY WHEN THEY DROVE IT. IT WASN'T EVEN UNTIL 43,000 DID ANYONE RIDE IN THE CAR WITH ME TO SEE! NOT ONCE DID THEY HOOK THE CAR TO A COMPUTER TO RUN FOR CODES OR FAULTS. I DID NOT HAVE A CHECK ENGINE FAULT CODE EITHER. WE HAD THE TRANNY SERVICED PER THE VW MANUAL AT A LITTLE OVER 40,000 MILES AND THAT DID NOT HELP THE CAR. NOW, THE CAR TENDS TO DOWNSHIFT WHILE COMPLETELY STOPPED, STILL SLAMS/JERKS INTO GEAR, ROCKS BACK AND FORTH WHEN YOU PUT IT IN PARK AND ROLLS BACKWARDS SEVERAL FEET WHEN YOU PUT THE CAR IN DRIVE FROM REVERSE (IN OUR SLOPED DRIVEWAY.) THIS NEVER HAPPENED IN THE PAST, BUT NOW YOU HAVE TO "POWER" BRAKE THE CAR TO ENSURE YOU DON'T ROLL BACK AND HIT THE OTHERS IN OUR DRIVEWAY. SINCE I WAS GETTING NO WHERE, I FINALLY CALLED AN OPENED A CASE WITH VW CUSTOMER CARE. THIS TIME WHEN I TOOK THE CAR IN FOR SERVICE I MENTIONED THE PROBLEM AGAIN AND REFERENCED MY CASE NUMBER. THEY CHECKED MY CAR OUT TODAY AND SAID THEY ORDERED A NEW MECHATRONIC UNIT. THE SERVICE BULLETINS SHOWED THE EXACT SYMPTOMS THAT MY CAR WAS DOING, BUT WE NEVER GOT ANY HELP. IT WASN'T UNTIL I OPENED A CASE WITH VW THAT SOMETHING WAS DONE. WE'LL SEE IF THIS NEW PART FIXES OUR PROBLEM OR NOT. I LOVE MY JETTA, JUST NOT THE CRAPPY TRANSMISSION! *JS

FIRST INCIDENT IN JULY 2011 BUT SAME ONGOING ISSUE AND AT THE DEALERSHIP AT LEAST 8 TIMES IN 11 MONTHS. CURRENTLY AT THE DEALERSHIP AGAIN FOR ALMOST 3 WEEKS NOW. ITS ALWAYS THE SAME "SYMPTOMS" BUT ALWAYS TOLD ITS ANOTHER PROBLEM..... AS FOLLOWS: -SPUTTERS AND JERKS -EXHAUST OR GAS FUMES OVERCOME THE CAR -ENGINE REVS BUT THE CAR WONT MOVE, THEN JOLTS FORWARD. -STALLS WHEN TRYING TO START, IT JERKS VIOLENTLY MAKING A PUTTING NOISE AS IF IT CAN'T GET FUEL THEN DIES. -THERE'S A BEEPING NOISE COMING FROM SOMETHING IN THE ENGINE WHEN IT STALLS THAT NO ONE SEEMS TO KNOW WHAT IT IS. I HAVE REPLACED: -INTAKE MANIFOLD -ALL FUEL SENSORS -LOW PRESSURE FUEL PUMP -HIGH PRESSURE FUEL PUMP -MELTED FUSES WITH UNKNOWN CAUSE -TWO BATTERIES -OTHER SMALLER ITEMS RELATED TO FUEL SYSTEM. *JB

I WAS GOING DOWN THE ROAD AT APPROXIMATELY 45 MPH, THE ENGINE LOST POWER AND STALLED. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, THEN HAVE IT TOWED. MY SPOUSE IS AN ENGINE MACHINIST, AND AFTER TALKING TO A VOLKSWAGEN DEALERSHIP, AND TAKING THE CAR APART, FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. SO FAR, HE HAS SPENT $3200 FOR PARTS WHICH HAS DEPLETED OUR SAVING ACCOUNT. HE IS SELF EMPLOYED AND I WORK PART TIME AND PART TIME STUDENT, PAYING $400 A MONTH FOR A CAR WE THOUGHT WOULD BE SAFE, DEPENDABLE AND ECONOMICAL! THIS IS CLEARLY A SAFETY ISSUE, DOCUMENTED FOR OVER 2 YEARS WITH NO RESPONSIBILITY TAKEN BY VW, WHO HAS FALSELY DENIED ANY ONGOING ISSUE OF THIS SORT. FORTUNATELY, MY HUSBAND CAN DO THE LABOR, BUT PEOPLE ARE SPENDING $8,000 TO $10,000 TO GET THIS VW PROBLEM FIXED, AND IN SOME CASES HAS HAPPENED AGAIN. THIS HIGH PRESSURE FUEL SYSTEM IS FAULTY AND UNSAFE. VW NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT TO ENSURE CUSTOMER SAFETY ON THE ROADWAYS. *TR