2009 VOLKSWAGEN JETTA Complaints

MY ABS LIGHT CAME ON WHEN I WAS IN CRUISE CONTROL AT 60 MPH AND KNOCKED ME OUT OF CRUISE CONTROL. ANOTHER TIME I WAS GETTING READY TO STOP FOR A STOP SIGN AND THE BRAKE PEDAL STARTED TO VIBRATE AND I ALMOST COULDN'T STOP AND THE ABS LIGHT WENT ON. *TR

THIS IS A VW JETTA 2009 TDI WITH 74,200 MILES. I HAVE BEEN THE ONLY OWNER. VEHICLE SUDDENLY LOST POWER AND BLACK SMOKE CAME FROM EXHAUST, RED LIGHTS ON DASHBOARD CAME ON WITH ERROR MESSAGE "ENGINE FAILURE". TECHNICIAN AT VW DEALER FOUND THE TURBO CHARGER HAD AN INTERNAL FAILURE. THE FAULTY TURBO PUMPED OIL THROUGHOUT THE EXHAUST SYSTEM INTO THE CAT CONVERTERS, AND HOSES. ALL WOULD NEED TO BE REPLACED AND COSTS $7,200. *TR

FOR THE SECOND TIME MY FUEL PUMP WENT OUT. ALSO FOR THE SECOND TIME I WAS ACCUSED OF USING BIO DIESEL OR REGULAR FUEL BY THE DEALER. I WAS DRIVING A LONG IT SOUNDED LIKE A GEAR WAS TUMBLING AROUND THEN A GRINDING NOISE FOLLOWED. LUCKILY I WAS A LOW RATE OF SPEED AND WAS ABLE TO PULL OFF TO A SIDE STREET WITH OUT PROBLEM. LAST WEEK THE GEAR BOX WENT OUT AS WELL. IT HAD ISSUES ON GOING IN TO REVERSE FROM DRIVE. OFTEN I WOULD HAVE TO PUT THE CAR IN TO PARK TURN IT OFF THEN RESTART TO GET IT TO GO IN TO REVERSE. *TR

VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION DURING FRIDAY AFTERNOON RUSH HOUR TRAFFIC AND WOULD NOT RESTART, NEARLY CAUSING MULTIPLE ACCIDENTS. DASHBOARD BRIEFLY FLASHED "ENGINE MALFUNCTION WORKSHOP" AND THE GLOW PLUG LIGHT ILLUMINATED PRIOR TO FAILURE. HAD VEHICLE TOWED TO JIM ELLIS VW IN CHAMBLEE, GA FOR DIAGNOSIS. DEALERSHIP CALLED WITH A DIAGNOSIS OF A FAILED HIGH PRESSURE FUEL PUMP AND STATED THAT THE ENTIRE FUEL SYSTEM WOULD NEED TO BE REPLACED DUE TO METAL SHAVINGS FOUND THROUGHOUT THE SYSTEM. ADVISED THAT REPAIRS WOULD NOT BE COVERED UNDER EXISTING 5-YEAR/60,000 MILE POWERTRAIN WARRANTY, CLAIMING THAT THE FUEL SYSTEM WAS SOMEHOW EXEMPT FROM WARRANTY COVERAGE, AND ESTIMATED $8700 TO FIX THE CAR. I CALLED VOLKSWAGEN OF AMERICA TO REPORT THE INCIDENT AND QUESTION WHY THE MANUFACTURER'S WARRANTY WOULD NOT COVER AN OBVIOUS DEFECT IN THE CAR; THEY EVENTUALLY AGREED TO COVER THE FULL COST OF REPAIRS UNDER WARRANTY. VEHICLE WAS REPAIRED WITHIN A WEEK, BUT IS NOW BACK AT JIM ELLIS VW FOR FURTHER EVALUATION AFTER THE SAME "ENGINE MALFUNCTION WORKSHOP" AND GLOW PLUG LIGHT ILLUMINATED AGAIN ONLY 30 MILES AFTER THE REPAIRS. PLEASE COMPEL VOLKSWAGEN TO RECALL THIS CLEARLY UNSAFE VEHICLE AND FIGURE OUT WHY THEIR HIGH PRESSURE FUEL PUMPS ARE FAILING CATASTROPHICALLY AT SUCH HIGH RATES AROUND THE COUNTRY. *JS

BRAKES SQUEALED FROM THE DATE OF DELIVERY IN MARCH 2009. VEHICLE WAS TAKEN TO VW SERVICE DEPARTMENT ON SEVERAL OCCASIONS TO INSPECT BRAKES. I WAS TOLD EACH TIME THAT THAT'S COMMON IN THE VW JETTA AND I HAD TO GET USED TO IT. BRAKES SEEMED TO FAIL ON SEVERAL OCCASIONS AND CAUSED AN ACCIDENT. VEHICLE WAS TAKEN TO VW SERVICE AFTER ACCIDENT SEVERAL TIMES TO INSPECT BRAKES AND EACH TIME I WAS TOLD NOTHING IS WRONG UNTIL THEY FINALLY REPLACED THE BOOSTER AND THE SWAY BAR LINKS. AFTER VEHICLE WAS DELIVERED BACK TO ME, THE BRAKE FLUID STARTED TO LEAK AND THE BRAKE WARNING LIGHT KEEPS ILLUMINATING. VW SAID THAT NOTHING IS WRONG WITH THE CAR. THE CAR HAS DELAYED BRAKING AND SOMETIMES NO BRAKES AND IS DANGEROUS ON THE ROADS, ESPECIALLY THE HIGHWAY. *TR

I WAS DRIVING OUR 2009 VW JETTA TDI AT APPROXIMATELY 60MPH AND THE DISPLAY FLASHED ENGINE MALFUNCTION AND DISPLAYED A SYMBOL INDICATING GLOW PLUG PROBLEM. THE ENGINE FELT SLUGGISH SO I PULLED OVER TO THE SIDE OF THE ROAD. I CONTACTED THE LOCAL VW DEALER AND ASKED IF I COULD STILL DRIVE IT AND HE TOLD ME YES AND TO BRING THE CAR TO THE DEALER THE FOLLOWING MORNING. I PULLED BACK ONTO THE HIGHWAY, GOT UP TO 50MPH. THEN THE VEHICLE STALLED, THEN DIED COMPLETELY. I WAS BARELY ABLE TO PULL OFF SIDE OF HIGHWAY. WE HAD THE CAR TOWED TO DEALER. THE DEALER INSPECTED THE CAR AND EXPLAINED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND METAL SHAVING AND CONTAMINANTS WERE THROUGHOUT THE FUEL SYSTEM AND THAT THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED. THE CAR IS CURRENTLY AT THE DEALER AWAITING A THIRD PARTY INSPECTION FROM THE WARRANTY COMPANY. ALL REQUIRED VEHICLE SERVICES HAVE BEEN PERFORMED AT THE REQUIRED INTERVALS. THE DIESEL FUEL INJECTION LINES HAD RECENTLY BEEN REPLACED IN MARCH 2012 BY THE DEALER SECONDARY TO A RECALL BY VW (V5 23J9). *TR

THE INCIDENT HAPPENED ON THE HIGHWAY MINUTES AFTER I LEFT WORK. SOME OF THE LIGHTS CAME UP ON THE DASHBOARD THAT MADE ME PULL OVER AND STOP TO CHECK WHAT THEY MEAN. I TURNED THE CAR OFF AND CHECKED THE MEANING OF THE ICONS IN THE AUTO MANUAL. PER ADVISE IN THE MANUAL, I CONTACTED VW DEALERSHIP WHERE I WAS TOLD TO BRING THE CAR IMMEDIATELY IN. UNFORTUNATELY, THE CAR DID NOT START ANYMORE AND I WAS TOWED TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THE CAUSE FOR THIS WAS INTERNAL PUMP FAILURE WHICH MEAN REPLACING HIGH PRESSURE PUMP, FUEL TANK ETC. I POSSES ALL THE NECESSARY DOCUMENTS WITH THE DETAIL INFORMATION AND CORRECT DEFINITIONS OF EXACT FAILURE. IT HAS CAUSED GREAT INCONVENIENCE SINCE THIS IS THE ONLY CAR IN OUR FAMILY. IT ALSO COST US $219.92 OUT OF POCKET TO COVER THIS INCIDENT SINCE EXTENDED WARRANTY OF VW DID NOT PICK UP THE TAB IN FULL. AGAIN, ALL DOCUMENTS ARE IN MY POSSESSION TO PROVE IT. IT TOOK 7 DAYS TO RECEIVE THE CAR BACK. *TR

VEHICLES CHECK ENGINE LIGHT CAME ON AND LOSS OF POWER DIED IN MIDDLE OF ROAD TOWED TO DEALERSHIP AND IT WAS COVERED FOR WARRANTY THEY REPLACED THE WHOLE FUEL SYSTEM DUE TO CONTAMINATION, NOW NOT EVEN A YEAR LATER LESS 15,000 MILES THEY LOSS OF POWER AGAIN, DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS THEY DIDN'T KNOW WHETHER OR NOT THEY WERE GOING TO WARRANTY IT THEY SAID IT HAD A FAILED FUEL INJECTOR. STILL DO NOT HAVE CAR BACK.IM BEGINNING TO WONDER IF THERE WASN'T MORE WRONG THAN JUST A FUEL INJECTOR, MAYBE THE HIGH PRESSURE FUEL PUMP WAS AT FAULT A SECOND TIME, AND THEY JUST DIDN'T WANT TO TELL ME. *JS

I WAS DRIVING UP A HILL IN A NEIGHBORING TOWN AND MY CAR LOST ALL POWER ALMOST INSTANTLY. MY ""MDF" READ "ENGINE FAULT WORKSHOP" AND MY GLOW PLUG LIGHT (SINCE THIS IS A DIESEL POWERED VEHICLE) STARTED RAPIDLY FLASHING. I WAS ABLE TO SHIFT THE CAR TO NEUTRAL AND COAST TO THE TOP OF THE HILL, THEN ONCE REACHING THE APEX OF THE HILL, COAST INTO A GROCERY STORE PARKING LOT. MY CAR WAS COMPLETELY DEAD, AND I HAD TO TOW IT TO THE DEALER. *JS

SUNROOF DRAINAGE TUBES BECAME UNGLUED FROM THE DRAINING NIPPLES THAT ATTACH TO THE PANORAMIC SUNROOF ASSEMBLY CAUSING A LARGE WATER LEAKS EVERY TIME IT RAINED. THE A, B, C, AND D INTERIOR PILLARS AND HEADLINER BECAME SOAKED AS DID THE INTERIOR CARPETS AND OTHER COMPONENTS INCLUDING THE FUSE PANEL BOX AND CENTRAL ELECTRONICS CONTROL MODULE (CECM) BEHIND THE DRIVER'S SIDE DASH CAUSING INTERMITTENT ELECTRICAL SHORTS AND DRIVABILITY ISSUES. THIS IS A REAL SAFETY HAZARD THAT HAS AFFLICTED MANY VW SEDANS WITH THE STANDARD GLASS SUNROOF AND WAGONS EQUIPPED WITH THE OPTIONAL PANORAMIC GLASS SUNROOF. EVIDENCE OF OTHER FAILURES OF THESE COMPONENTS HAS BEEN DOCUMENTED ON MANY VW ADVOCATE FORUMS BUT NO VW TSB OR RECALL CAMPAIGNS HAVE BEEN ISSUED TO DATE TO ADDRESS THIS DEFECT. THE REPAIR IS VERY COSTLY (4-5 HOURS OF LABOR PLUS PARTS). A CLASS-ACTION LAWSUIT IS CURRENTLY UNDERWAY FOR THIS SAME DEFECT FOR MANY VOLKSWAGEN CARS UP TO 2009 BUT THE SAME DEFECT PERSIST IN 2009 AND NEWER JETTA SEDANS AND SPORTWAGENS WITH SUNROOFS. I URGE THE NTSA TO INVESTIGATE THIS SAFETY HAZARD ON AFFECTED VW VEHICLES FROM 2009-2012. *TR