2009 VOLKSWAGEN JETTA Complaints
View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN JETTA- DECATUR, GA
CAR STALLED WHILE ACCELERATOR WAS PRESSED. STALL LASTED ABOUT 3 SECONDS. STALLING OCCURS ABOUT ONCE A MONTH. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- NEWPORT, VT
WHEN STARTING TO MOVE THE CAR SUCH AS AT A STOP SIGN OR AT AN INTERSECTION, WHEN PUTTING THE ACCELERATOR PEDAL DOWN TO START THE VEHICLE MOVING, THE WHOLE CAR ALMOST STALLS AS ENGINE POWER DISAPPEARS FOR A TERRIFYING FEW SECONDS. *TR THIS IS VERY DANGEROUS BECAUSE YOU PULL OUT INTO TRAFFIC AND EXPECT THE CAR WILL MOVE FORWARD AND NOT STALL. I WENT ONTO A VW FORUM AND LEARNED THAT THIS IS A COMMON PROBLEM FOR VW. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- SWANTON, OH
MY 2009 VW JETTA TDI HAD THE ENGINE LIGHT COME ON. THE DEALER SAID IT WAS AN 048 CODE FOR EXHAUST FLAP FAILURE. THIS IS A KEY PART OF THE EMISSION CONTROL. THEY TOLD ME IT WOULD COST $655 TO REPLACE. RESEARCHING THE INTERNET, THIS IS A GROWING PROBLEM WITH THE JETTA. PAGES AND PAGES ON THE INTERNET COMPLAINED ABOUT THE PROBLEM.SOME DEALERS ARE REPLACING IT UNDER THE FEDERALLY MANDATED 80,000 EMISSIONS WARRANTY. OTHERS ARE NOT. IT EXPLICITLY IS COVERED IN CALIFORNIA AND NEW YORK, WHERE I PURCHASED MY CAR. I ALSO DISCOVERED ON THE INTERNET THAT THIS PART IS CLEANABLE, WHICH IS MUCH LESS COST THAN REPLACING. I UNDERSTAND THIS IS UNDER INVESTIGATION BY YOUR ORGANIZATION. THIS EARLY FAILURE SHOULD BE COVERED BY THE WARRANTY BUT IS NOT BEING IMPLEMENTED. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- DOTHAN, AL
2009 VOLKSWAGEN JETTA TDI AT 53,000 MILES MY RADIATOR WENT OUT DUE TO A DESIGN FLAW WERE A CLAMP RUBBED A HOLE IN THE RADIATOR. VW WOULD NOT COVER UNDER FACTORY WARRANTY, AT 68,000 MILES THE ALIGNMENT WENT OUT IN THE AUTOMOBILE, AND FINNALLY AT 72,000 MILES I NOTICED MY TRANSMISSION MAKING A HARD SHIFT AND A DELAY SHIFT WHEN TAKING OFF, I INQUIRED ABOUT IT TWICE AT THE DEALER SHIP AND WAS ADVISE NOTHING WAS WRONG. THEN AT 94,000 MILES I STARTED HEARING A LOUD NOISE FROM MY MOTOR IT IS THE DUAL MASS CLUCH FLYWHEEL HAS GONE OUT. THE DEALERSHIP WANTS $3000.00 TO FIX. I CALLED VW OF AMERICA, THE VP I TALKED TO, SAID JUST BECAUSE THE PART WAS RECALLED IN AUSTRALIA AND CANADA IT DOESN'T MEAN ANYTHING TO THEM. *TT
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- NEWTON , NJ
TL * THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN TDI. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP WAS UNABLE TO PUMP FUEL INTO THE SYSTEM AND AS A RESULT, THE FUEL PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 VOLKSWAGEN JETTA- PHILADELPHIA, PA
VEHICLE WILL NOT START ON FIRST 4-6 ATTEMPTS AFTER A COLD SNAP AND SUBSEQUENT WARM WEATHER. ISSUE POINTS TO WATER BUILDING UP IN INTERCOOLER HOSES. VW HAS TSB POSTED BUT MAY NOT FULLY RESOLVE ISSUE. 21 11 01 / 2025464 DATED MAY 24, 2011, TITLED "FROZEN CHARGE AIR COOLER ? ENGINE WILL NOT START". IT CALLS FOR INSTALLING A 1K0-198-803-B COLD WEATHER INTERCOOLER KIT. A LOT OF INTERNET DISCUSSION ON THIS: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=266863. DATE OF NO START: 25 DEC 2011 (WONDERFUL CHRISTMAS GIFT!) LOCATION: CENTRAL NEW YORK (UTICA AREA) MILEAGE: ~42000 SIGNIFICANT WEATHER BEFORE NO START: SOME VERY LIGHT SNOW... LOW OF 19F, HIGH OF 39F... SEE HTTP://WWW.WUNDERGROUND.COM/HISTORY/...Q_STATENAME=NA TOOK TO DEALER: NOT THAT DAY... HAD A STATE INSPECTION IN CHARLOTTE, NC SCHEDULED FOR LATER THAT WEEK AT VW OF SOUTH CHARLOTTE: THEY FOUND ZERO ISSUES WHEN I MENTIONED THE PROBLEM (NO CODES, ETC.) AND DIDN'T CHARGE ME ANYTHING FOR "CHECKING IT OUT". COMMENTS: THIS WAS THE FIRST NO-START SINCE BUYING THE JETTA IN 12/2008. CAR DID HAVE WEIRD "PHANTOM FUEL LOSS" ISSUE SINCE INITIAL IN-SERVICE DATE... AFTER 6 VISITS TO 2 DIFFERENT DEALERS COMPLAINING OF ISSUE IT WAS FINALLY ADDRESSED IN AN ECU UPDATE IN LATE WINTER/EARLY SPRING OF 2011. DATE OF NO START: 5 JAN 2012 LOCATION: PHILADELPHIA, PA MILEAGE: 44250 SIGNIFICANT WEATHER BEFORE NO START: COLD SNAP THE NIGHT BEFORE (MID TEENS F) THEN MEAN OF MID 30'S THIS DAY... HAPPENED IN MORNING OF 5TH WHEN IT WAS STILL COLD FROM NIGHT BEFORE. SEE: HTTP://WWW.WUNDERGROUND.COM/HISTORY/...LYHISTORY.HTML TOOK TO DEALER: NOT THAT DAY, BUT THE DAY AFTER. NO FAULTS FOUND AFTER A $50 DIAGNOSTICS CHECK SINCE "CAR WAS NOT IN WARRANTY". DEALER (FRED BEANS VW OF DEVON, PA) WANTS TO HAVE IT OVERNIGHT AFTER A SIMILAR COLD SNAP.. WILL PROVIDE LOANER. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- NEWYBURYPORT, MA
2ND TIRE OF THIS TYPE ON THIS VEHICLE THAT HAS DEVELOPED A SIDEWALL BUBBLE RENDING THE TIRE UNSAFE TO DRIVE ON. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- CHEVY CHASE , MD
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WOULD JERK STALL AND NO WARNING LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 15,000. UPDATED 02/15/12*LJ THE DEALER STATED THE STALLING PROBLEM WAS DUE TO NOT LETTING THE GLOW PLUG WARM-UP. UPDATED 02/22/12 UPDATED EVOQ 06/26/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- SHELTON, WA
VEHICLE STOPPED RUNNING AT HIGHWAY SPEED. AFTER TOW AND REFUELING CAR FAILED TO START AND RUN. TAKEN TO DEALER FOR SERVICE AND INFORMED THAT HIGH PRESSURE FUEL PUMP WAS DEFECTIVE/HAD FAILED. THIS PROBLEM SEEMS TO BE MORE THAN COMMON FOR THESE TDI VEHICLES. VOLKSWAGEN OF AMERICA REFUSES TO OFFER ASSISTANCE WITH THE MATTER AND WILL NOT ACKNOWLEDGE THAT THESE PUMPS ARE AN ISSUE. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- MANDEVILLE, LA
GLOW PLUG LIGHT AND ENGINE FAULT WORKSHOP LIGHT CAME ON AS I WAS PULLING INTO WORK IN A.M. PARKED AND RESTARTED VEHICLE, WITH NO FURTHER WARNING LIGHTS. I MADE APPOINTMENT FOR SCHEDULED MAINTENANCE WITH DEALER. WHEN I LEFT FOR HOME THAT EVENING THE VEHICLE STARTED OK WITH NO WARNING LIGHTS. WHILE DRIVING DOWN THE INTERSTATE FREEWAY AT 70 MPH THE SAME WARNINGS SUDDENLY CAME BACK ON AND VEHICLE SUFFERED IMMEDIATE DECREASE IN POWER WITH SPEED DOWN TO ABOUT 50 MPH. I EXITED THE INTERSTATE AND TRIED TO MAKE IT TO THE VW DEALERSHIP, BUT ENGINE SHUT DOWN WHEN I STOPPED AT STOP SIGN AND WOULD NOT RESTART. VEHICLE WAS PUSHED TO THE ROADSIDE BY STATE POLICE AND HAD TO BE TOWED. VW MECHANIC FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED WITH EXCESSIVE METAL SHAVINGS FOUND THROUGHOUT THE FUEL SYSTEM. A DIESEL FUEL SAMPLE WAS SENT FOR TESTING AND WAS OKAY. DEALER HAD TO REPLACE THE ENTIRE FUEL SYSTEM. *TR
Source: NHTSA WEB SITE