2009 VOLKSWAGEN JETTA Complaints

GLOW PLUG LIGHT AND ENGINE FAULT WORKSHOP LIGHT CAME ON AS I WAS PULLING INTO WORK IN A.M. PARKED AND RESTARTED VEHICLE, WITH NO FURTHER WARNING LIGHTS. I MADE APPOINTMENT FOR SCHEDULED MAINTENANCE WITH DEALER. WHEN I LEFT FOR HOME THAT EVENING THE VEHICLE STARTED OK WITH NO WARNING LIGHTS. WHILE DRIVING DOWN THE INTERSTATE FREEWAY AT 70 MPH THE SAME WARNINGS SUDDENLY CAME BACK ON AND VEHICLE SUFFERED IMMEDIATE DECREASE IN POWER WITH SPEED DOWN TO ABOUT 50 MPH. I EXITED THE INTERSTATE AND TRIED TO MAKE IT TO THE VW DEALERSHIP, BUT ENGINE SHUT DOWN WHEN I STOPPED AT STOP SIGN AND WOULD NOT RESTART. VEHICLE WAS PUSHED TO THE ROADSIDE BY STATE POLICE AND HAD TO BE TOWED. VW MECHANIC FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED WITH EXCESSIVE METAL SHAVINGS FOUND THROUGHOUT THE FUEL SYSTEM. A DIESEL FUEL SAMPLE WAS SENT FOR TESTING AND WAS OKAY. DEALER HAD TO REPLACE THE ENTIRE FUEL SYSTEM. *TR

CAR WOULD NOT START. LUCKILY PARKED IN GARAGE. TOWED TO DEALER. DETERMINED TO BE HPFP FAILURE AND DPF FAILURE. HPFP AND DPF REPLACED ALONG WITH ASSOCIATED SMALL PARTS. BUT DID NOT REPLACE ENTIRE FUEL SYSTEM. A FUEL SAMPLE TAKEN FROM THE FUEL RETURN HOSE WHEN THE CAR DIED LOOKS LIKE FINE METALLIC PARTICLES. SETTLED TO THE BOTTOM OF THE JAR AFTER SEVERAL DAYS. A MAGNET DID NOT ATTRACT THE PARTICLES SO MUST HAVE BEEN ALUMINUM - MOST LIKELY FROM THE PISTON BORE OF THE HPFP. VW PAID FOR THE REPAIR. THE DAY I GOT THE CAR BACK I TOOK A FUEL SAMPLE FROM THE FUEL TANK. ONCE AGAIN METAL PARTICLES (ALONG WITH OTHER DEBRIS NORMALLY FOUND IN A FUEL TANK) WERE FOUND. NOW WE ARE FEARFUL OF DRIVING THE CAR DUE TO METAL PARTICLES IN THE FUEL SYSTEM WILL DESTROY THE NEW HPFP. PLEASE MAKE VW DO A RECALL AND REPLACE THE PUMP WITH A NEW DESIGN THAT WILL NOT SELF DESTRUCT! A CAR THAT SHOULD GO 200K MILES OR MORE HAS FAILED AT 67K MILES. AND IS GUARANTEED TO FAIL AGAIN DUE TO THE POOR DESIGN OF THE HPFP. THIS IS A HUGE FINANCIAL HIT FOR OUR FAMILY AS NOW WE ARE FEARFUL OF DRIVING THE CAR AND MAY HAVE TO SELL IT TO GET A MORE RELIABLE CAR. VW IS BLAMING THE PROBLEMS ON FUEL CONTAMINATION AND THAT MAY BE TRUE BUT THERE IS NO EXCUSE FOR A HUGE REPAIR BILL FROM ONE TANK OF FUEL THAT IS NOT UP TO SPECS. *TR

CAR IS 2009 VOLKSWAGEN JETTA TDI 2.0L COMMON RAIL INTER COOLED TURBO DIESEL.L ISSUE OCCURS AFTER DRIVING IN BELOW FREEZING WEATHER, AND ATTEMPTING TO RESTART AFTER WEATHER HAS GONE ABOVE FREEZING (SUCH AS DRIVING TO WORK IN FREEZING WEATHER, TEMPS WARM UP DURING THE DAY, OCCURS ON ATTEMPT TO DRIVE HOME). VEHICLE WILL START, THEN DIE AFTER A VERY BRIEF RUN OF 5 SECONDS OR LESS. RESTARTS WILL RANGE TO VERY LONG CRANKING BEFORE A VERY ROUGH RUN, OR NO CRANKING WITH ALL LIGHTS AN EQUIPMENT GOING OUT DUE TO VERY HIGH AMP DRAW ON STARTER MOTOR. WATER AND OIL IS NOTED DRIPPING FROM THE INTER COOLER PIPING AS IT LEADS TO THE ENGINES INTAKE. PIPING REMOVED TO ALLOW SOME WATER TO DRAIN OUT. AFTER SEVERAL ATTEMPTS OF 1 REVOLUTION AT A TIME, CAR WILL START TO TURN MORE AND MORE IF A PAUSE OF 30 SECONDS BETWEEN ATTEMPTS IS ALLOWED. SUSPECTED WATER SUCKED INTO COMBUSTION CHAMBER AND HYDRO-LOCKING ENGINE. WATER IS SUSPECTED TO SEEP PAST THE PISTON RINGS INTO THE CRANKCASE WHILE PAUSING BETWEEN START ATTEMPTS. THIS IS PROVEN WITH FROTHY MOISTURE ON THE OIL FILL CAP AFTER EACH INCIDENT. SUSPECTED ISSUE IS MOISTURE FROM EGR SYSTEM GOES INTO INTAKE AIR, AND IS FREEZING IN THE INTER COOLER IN FREEZING WEATHER. WHEN WEATHER WARMS UP WHILE THE CAR IS OFF, THE WATER WILL POOL IN THE INTER COOLER PIPING. UPON ATTEMPTED RESTART, WATER IS SUCKED INTO THE ENGINE CAUSING ANYWHERE FROM SOME ROUGH STUMBLING TO FULL HYDRO-LOCK. INCIDENT HAS HAPPENED 6+ TIMES IN VARYING SEVERITY. ISSUE IS KNOWN TO HAPPEN TO CO-WORKERS CAR WITH THE SAME TURBO DIESEL ENGINE ON THE SAME DAY. NO CODES THROWN FOR ANY OCCURRENCE VIA OBD TESTER. ONE TIME, THE GLOW PLUG LIGHT FLASHED SEVERAL TIMES. *TR

WHILE DRIVING, OUR 2009 VW JETTA TDI STALLED AND STOPPED IN AN INTERSECTION. WHEN RESTARTED THE GLOW-PLUG LIGHT AND CHECK ENGINE LIGHT STAYED ON WHILE THE CAR LIMPED TO A STOP ON THE SIDE OF THE ROAD. WE HAD THE CAR TOWED TO THE LOCAL VW DEALER AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THE TOTAL FUEL SYSTEM WOULD HAVE TO BE REPLACED DO TO CONTAMINATION. I WAS SURPRISED WHEN THE EST'D COST OF $7,500 TO REPAIR MY CAR WAS PRESENTED TO US WITH NO OFFER OF HELP BY VW. I WAS EVEN MORE SURPRISED WHEN THE SERVICE WRITER SAID THAT PART HAS BEEN REDESIGNED A NUMBER OF TIMES TO HELP DEAL WITH THIS ISSUE. *TR

THE CAR IS A 2009 VW JETTA TDI CLEAN DIESEL. WHILE ON THE NEW YORK STATE THRUWAY AT 55 MPH, SUDDENLY THE CAR'S WARNING CHIME SOUNDED, THE CHECK ENGINE LIGHT CAME ON, THE GLOW PLUG WARNING LIGHT FLASHED AND THE CAR IMMEDIATELY LOST POWER, AND I COASTED TO A STOP ON THE SHOULDER. IT WAS TOWED TO THE NEAREST DEALER, WHO REPLACED THE ENTIRE FUEL SYSTEM AT VW'S COST. THEY SAID IT WAS THE HPFP (HIGH PRESSURE FUEL PUMP) THAT DISINTEGRATED AND DESTROYED THE FUEL SYSTEM, FROM THE FUEL TANK FORWARD. *TR

AIRBAGS FAILED TO DEPLOY, 55 MPH FRONTAL IMPACT. VEHICLE SUSTAINED SEVERE FRONTAL DAMAGE AND IS MORE THAN LIKELY TOTALED . NO ONE WAS HURT BUT I THINK THAT THE AIRBAGS SHOULD HAVE DEPLOYED. I HAVE PICTURES OF VEHICLE IF NEEDED. *TR

VEHICLE ABRUPTLY LOST POWER, NO CONTROL OVER ACCELERATION, HAD TO PULL OFF OF INTERSTATE TO SHOULDER OF ROAD. CAR RESTARTED FINE. TAKING TO VW DEALER FOR EVALUATION. *TR

I WAS DRIVING THE VEHICLE WHEN THE GLOW PLUG LIGHT ON THE DASH BEGAN FLASHING, THEN THE COMPUTER DISPLAYED ENGINE FAULT, CONTACT WORKSHOP, THEN THE CHECK ENGINE LIGHT CAME ON AND THE CALL STALLED IN THE MIDDLE OF AN INTERSECTION AND HAD TO BE PUSHED TO THE SIDE OF THE ROAD. THE CAR WOULD NOT START AGAIN. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTSWAGEN. WHILE THE UNOCCUPIED VEHICLE WAS PARKED WITH THE ENGINE AND EMERGENCY BRAKE ENGAGED, IT ROLLED UNEXPECTEDLY . THE CONTACT WAS ABLE TO ENTER THE VEHICLE, APPLY THE BRAKE PEDAL AND STOP THE VEHICLE FROM MOVING. THE CONTACT DETECTED THE REAR BRAKE CALIPERS WERE STUCK WHICH CAUSED THE EMERGENCY BRAKE CABLE TO DISENGAGE. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

MY CAR CAUGHT FIRE TODAY.CAR WAS PARKED WHILE I WAS AT THE DOCTORS, GIRL CAME INTO THE OFFICE ASKED IF ANYONE HAD A WHITE CAR AND THAT IT WAS ON FIRE. WE CALLED 911. THE FIRE DEPARTMENT PUT OUT THE FIRE. YESTERDAY I RECEIVED A RECALL NOTICE AND I CALLED THE DEALERSHIP TODAY TO SET UP A DATE TO GET IT FIXED. I ASKED IF IT WAS SAFE TO DRIVE. I GUESS IT WASN'T. THE FIRE DEPT. THINKS IT MIGHT BE ELECTRICAL BUT THE RECALL WAS FOR FUEL INJECTORS. THE DEALERSHIP SENT OUT A FLATBED TO TOW THE CAR BACK TO THERE GARAGE. NOT SURE HOW IT WILL TURN OUT. *KB