2009 VOLKSWAGEN JETTA Complaints

ACCORDING TO VW THE HPFP WENT OUT. THIS SEEMS TO BE AN ONGOING PROBLEM WITH THE 2009 JETTAS. *TT

MY VEHICLE EXPERIENCES BRIEF HESITATION DURING ACCELERATION USUALLY IN 3RD GEAR AND IT OCCURS INTERMITTENTLY, SOMETIMES 2-3 TIMES/DAY AND SOMETIMES 2-3 TIMES/WEEK. SOMETIMES IT FEELS VERY MINOR, LIKE THE ENGINE WAS STARVED FOR FUEL AND SOMETIMES IT IS MORE SEVERE, AND THE WHOLE CAR JERKS. I HAVE A MANUAL TRANSMISSION AND HAVE EXPERIENCED IT AND REPORTED IT TO THE DEALER MULTIPLE TIMES WITH REPLICATION ONLY ONCE, WHEN THE SERVICE MANAGER WAS RIDING WITH ME. HE ORDERED A PART AND REPLACED IT AND THEY HAVE DOWNLOADED ECM UPDATES MULTIPLE TIMES WITH NO RESULTS. *TR

CAR WAS BEING DRIVEN IN TOWN. GLOW PLUG LIGHT AND CHECK ENGINE LIGHT CAME ON. CAR WAS DRIVEN TO PARKING LOT AND ENGINE STOPPED. WOULD NOT RESTART. TOWED TO AUTOBAHN VW IN FORT WORTH AND FUEL PUMP FAILURE DIAGNOSED. CAR IS 2009 JETTA TDI WITH 47,300 MILES. FUEL WAS PURCHASED AT RACETRACK WHERE WE ALWAYS BUY. TANK WAS DOWN TO HALF FULL. *TR

FILLED FULL TANK JULY 17TH, 2011, WITHIN 120 MILES, 3 COMPLETE ENGINE SHUTDOWNS WHILE DRIVING. BROUGHT TO DEALERSHIP. TESTED AND 17.10 HOURS REPAIR. RAIL FUEL PRESSURE TOO LOW. REMOVED PRESSURE SENSOR ON INJECTION PUMP. FOUND METAL INSIDE PUMP. METAL THROUGHOUT FUEL SYSTEM. CONTACTED TECH ASSISTANCE. REPLACED ALL PARTS AS ADVISED. REPLACED FUEL TANK. REPLACED FUEL LINES. REPLACED FUEL INJECTORS. REPLACED HIGH PRESSURE FUEL PUMP. REPLACED LOW PRESSURE FUEL PUMP. REPLACED AUXILIARY FUEL PUMP. REPLACED FUEL FILTER. DRAINED FUEL IN OLD FUEL TANK AND PUT IN 5 GALLONS OF FRESH DIESEL IN NEW TANK. REPLACED FUEL RAIL. INJECTOR LINES. INITIAL DIAGNOSTIC CONSISTED OF FUEL PRESSURE TEST INSPECTION OF CONTAMINANTS IN FUEL. BASICALLY THE DEALERSHIP TOLD ME THIS IS COVERED UNDER THE DRIVETRAIN WARRANTY, BUT MY FUEL WAS CONTAMINATED. I ONLY USED 1/10TH OF A TANK OF BIOFUEL ONCE LIKE A YEAR AGO. I HAVE CONTACTED SHELL TO SEE IF THAT TANK OF FUEL HAD ANY PREVIOUS COMPLAINTS AND NONE MENTIONED. ALL IN ALL $6,500 IN PARTS. *TR

CAR STUTTERED AND THEN STALLED. ENGINE WOULDN'T RESTART. DRIVING 35MPH IN RESIDENTIAL AREA. *KB

THE CAR STALLED WHILE I WAS DRIVING DOWN AMSTERDAM AVE IN NEW YORK, NY. THE ENGINE PUTTERED THEN A MASSIVE AMOUNT OF SMOKE STARTED COMING FROM THE EXHAUST. THE SMELL WAS UNBEARABLE. I TOOK IT TO TWO DIFFERENT MECHANICS AND BOTH STATED THAT THERE WAS GASOLINE COMING FROM THE EXHAUST THERE COULD HAVE BEEN AN EXPLOSION. I AM GLAD THAT THERE WAS NO EXPLOSION BECAUSE I WAS DRIVING MY FAMILY HOME. *KB

REAR DRIVER SIDE DOOR DOES NOT ALWAYS LOCK. I FIRST NOTICED IT WHEN I WAS PARKING THE CAR AND THE DOOR DID NOT LOCK. THERE IS NO WAY OF LOCKING THE DOOR MANUALLY AS IN A CAR WITHOUT AUTOMATIC DOOR LOCKS. PERIODICALLY, THE LOCK FAILS TO ACTUATE WHEN DRIVING (DOORS ARE SUPPOSE TO LOCK AUTOMATICALLY). PRESSING THE LOCK/UNLOCK BUTTON DOESN'T ALWAYS WORK. THERE IS NO EASY WAY TO TELL IF THE DOOR LOCKED PROPERLY WHEN DRIVING WITHOUT TAKING MY EYES OFF THE ROAD AND IF THE DOOR DIDN'T LOCK, IT DOESN'T LOCK WITH THE ELECTRIC LOCK/UNLOAD SWITCH. THIS IS NOW HAPPENING ON A REGULAR BASIS. I AM UNDER THE IMPRESSION THAT ONE MAJOR REASON FOR LOCKING YOUR CAR DOORS IS TO PROTECT PASSENGERS FROM BEING EJECTED FROM THE CAR IN THE EVENT OF A CRASH. *TR

VEHICLE IS A 2009 VOLKSWAGEN DIESEL JETTA SPORTWAGEN, VIN [XXX]. VEHICLE SERVICED AT THE VW DEALERSHIP FOR THE FULL 40,000 MILE SERVICE AT ACTUAL MILEAGE 40,525. ON TRIP A FEW DAYS LATER AT 41,070 THE HIGH PRESSURE FUEL PUMP FAILED, CONSEQUENCES WERE A DANGEROUS SITUATION DUE TO (1) BEING SUDDENLY WITHOUT POWER TO MOVE THE VEHICLE WITH OTHER VEHICLES APPROACHING BEHIND ME, AND ONCOMING. HAD TO PUSH THE VEHICLE TO A SAFE PLACE; (2) TEMPERATURES WERE OVER 100 F, LEAVING ME AND MY PASSENGERS IN DANGER UNTIL WE COULD BE RESCUED; (3) I HAD TO PAY FOR A TOW OF THE FAILED VEHICLE THEN RENT ANOTHER VEHICLE TO CONTINUE MY TRIP AND WILL HAVE TO DRIVE OVER 400 MILES IF/WHEN THE VEHICLE IS REPAIRED TO PICK IT UP. THIS IS A HUGE UNEXPECTED EXPENDITURE. VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP AND IS AWAITING PARTS. AS I UNDERSTAND IT, METAL SHAVINGS FROM THE PUMP FAILURE TRASH THE ENTIRE FUEL SYSTEM AND ALL PARTS MUST BE REPLACED WITH NEW ONES. AT BEST, I WILL BE WITHOUT A CAR FOR 7 TO 10 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DURING ACCELERATION ON A COLD ENGINE (FIRST MILE) THE ENGINE WILL OCCASIONALLY STUMBLE AND LOSE POWER ALL TOGETHER. ON SEVERAL OCCASIONS IT HAS SIMPLY TURNED OFF. AS IT IS A STICK SHIFT, I ASSUMED IT WAS MY FAULT AT FIRST. NOW THAT I AM ACCUSTOMED TO THE CAR, IT STILL HAPPENS, PARTICULARLY THE STUMBLING IN THE FIRST MILE. IT FEELS AS IF IT TURNS OFF AND ON... NO WARNING LIGHTS COME ON, BUT IT DEFINITELY HAS NO POWER FOR ABOUT A SECOND OR SO AND THEN LURCHES. IT ONLY SEEMS TO HAPPEN IN COOLER WEATHER. NOW THAT IT IS IN THE HUNDREDS IN HOUSTON, IT DOESN'T HAPPEN. WHEN I TOOK IT FOR AN OIL CHANGE LAST MONTH (JULY 2011), THEY DID A "SOFTWARE UPDATE AS WELL." THAT MAY HAVE SOLVED IT, BUT IT ALSO AM EXPERIENCING SEVERELY DECREASED FUEL ECONOMY. IT WENT FROM AVERAGE HIGH 30S TO LOWER 40S TO THE LOWER 30S AND UPPER 20S AS OF LATE. I WAS TOLD THEY WILL LOOK INTO IT WHEN I BRING IT IN FOR THE NEXT OIL CHANGE.... *TR

OWNER OF AN 2009 VW JETTA TDI, WHICH AFTER BEING TOWED TO THE DEALER WAS TOLD THE HPFP FAILED DUE TO CONTAMINATED DIESEL FUEL. AFTER LOOKING AT FORUMS AND RESEARCH ON THE INTERNET, I FOUND THIS TO BE RECURRING ISSUE ON THIS MODEL. I HAVE USED THE SAME FUELING STATION (SHELL) AND THE SAME DIESEL PUMP FOR THE YEAR AND A HALF, AND GETTING STATEMENTS FOR THE PRIOR OF THAT TIME FROM MY FUEL CARD MAILED TO ME. ON JULY 29, I WAS DRIVING ON A SECONDARY ROAD, WHEN WITHOUT NOTICE, MY CAR STALLED AND LOST ALL POWER, AND NEVER RESTARTED. I HAD THE CAR TOWED TO THE DEALER THAT I HAD PURCHASED IT, AND TAKE TO DO MY SCHEDULED MAINTENANCE, AND RECEIVED THE NEWS OF THE FUEL PUMP ISSUE ON THE FOLLOWING MONDAY. I WAS TOLD THAT HE DEALER HAS CONTACTED THE REGIONAL VW OFFICE, BUT I HAVE NOT HEARD ANY RESPONSE. I ALSO CALLED THE VW ADVOCATE ON AUG. 5, AND WAS TOLD GIVEN A CASE NUMBER AND WAS TOLD THAT A CASE MANAGER WOULD BE CALLING ME OR ABOUT AUG. 8, AND TODAY, AUG. 8, I READ ON THE INTERNET THAT THERE IS ANOTHER INVESTIGATION INTO VW TDI'S AND I'M GROWING CONCERN ON THIS ISSUE. I WAS TOLD THAT MY REPAIRS WOULD COST ABOUT $9000, WHICH IS HALF OF WHAT I PAID FOR THE CAR, AND WAS TOLD THAT THERE WAS NO GUARANTEE IT WOULD HAPPEN IN THE FUTURE, WHICH MAKES ME UNHAPPY WITH VW, I BELIEVE THAT VW NEEDS TO ADDRESS THIS ISSUE. *TR