2009 VOLKSWAGEN JETTA Complaints

View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN JETTA
    - RAVENSWOOD, WV

    MY 2009 JETTA TDI ENGINE STARTED RUNNING ROUGH WHEN I PUSHED THE CLUTCH IN WHILE TURNING INTO A PARKING LOT 3 WEEKS AGO. I COASTED TO A PARKING SPOT AND TURNED OFF THE IGNITION. I STARTED THE CAR BACK UP IMMEDIATELY TO SEE IF IT WAS GOING TO BE OK AND IT SOUNDED GOOD SO I SHUT IT OFF. WHEN I RETURNED ABOUT 45 MINUTES LATER, THE CAR STARTED BUT SOUNDED LIKE IT WAS RUNNING ON ONLY ONE OR TWO CYLINDERS AND THEN DIED. I CALLED A TOW TRUCK AND IT WOULD NOT START AT ALL WHEN HE ARRIVED. THE DEALER ASKED IF I HAD EVER RUN GASOLINE THROUGH IT. I SAID 'NO, WHY WOULD I DO THAT?' HE SAID THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED AND THAT VW WOULD PAY FOR THIS 'ONE TIME' EVEN THOUGH THE WARRANTY HAS RUN OUT. WELL, IF THEY ARE AT FAULT THIS TIME, THEY WILL BE AT FAULT THE NEXT TIME TOO. MY CONCERN IS THE NEXT TIME. I DRIVE ON A 70 MPH INTERSTATE 90 MILES ROUND TRIP TO WORK 5 DAYS A WEEK. WHAT ARE THE CHANCES THAT I WILL BE LUCKY ENOUGH THAT IT DID NOT HAPPEN IN TRAFFIC AT THAT SPEED THE FIRST TIME AND JUST WHERE WILL I BE WHEN IT HAPPENS AGAIN? IF THEY ARE REPLACING THIS SHREDDED HIGH PRESSURE FUEL PUMP WITH THE SAME MODEL MADE OF THE SAME MATERIALS, IT WILL HAPPEN AGAIN. IS THERE ETHANOL BEING PUT INTO DIESEL IN THIS COUNTRY? WHAT ABOUT THE ADDITIVES TO DIESEL THAT ARE NECESSARY FOR LUBRICITY THAT ARE PUT IN BY THE DIFFERENT COMPANIES? IS ONE OR MORE TYPES OF THESE THE CULPRIT? THIS PROBLEM IS ALL OVER THE INTERNET AND I HOPE THAT VW CAN COME UP WITH A PERMANENT SOLUTION BEFORE SOMEONE IS SERIOUSLY INJURED - IF IT HASN'T HAPPENED ALREADY. MEANWHILE - STILL WAITING FOR MY CAR TO BE RETURNED TO ME.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2009 VOLKSWAGEN JETTA
    - REISTERSTOWN, MD

    I WAS DRIVING THE VEHICLE AND IT SUDDENLY STARTED TO LOSE POWER AND WITHIN SECONDS STOPPED COMPLETELY. THE VEHICLE FAILED TO START SO I HAD IT TOWED TO A REPAIR SHOP. ON INSPECTION THE MECHANIC FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM INCLUDING THE FUEL INJECTORS. ON FURTHER INSPECTION IN WAS DISCOVERED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FELL APART INTERNALLY SENDING METAL BITS ALL THROUGHOUT THE FUEL SYSTEM CAUSING THE VEHICLE TO SHUTDOWN. THE ENTIRE FUEL SYSTEM WAS REPLACED INCLUDING THE THREE FUEL PUMPS(ONE IN THE FUEL TANK, AND THE OTHERS AT THE ENGINE COMPARTMENT INCLUDING THE HPFP), FUEL LINES, INJECTORS, FUEL RAIL, FUEL FILTERS, AND ALL THE SENSORS IN THE FUEL SYSTEM. BASICALLY ANYWHERE THE FUEL FLOWED THROUGH HAD TO BE REPLACED. THE FUEL TANK WAS NOT REPLACED BUT THOROUGHLY CLEANED. ALL THE OLD PARTS ARE IN MY POSSESSION AND SHOW THE GROUND UP METAL THROUGHOUT. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - LOS ANGELES, CA

    2009 VW JETTA. CONSUMER STATES PROBLEM WITH ENGINE LINE *TGW THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. *JB

    Source: CONSUMER LETTER
  • 2009 VOLKSWAGEN JETTA
    - CHENEY, WA

    MY JETTA HAS BEEN STUMBLING EVERY ONCE IN AWHILE FOR QUITE SOME TIME NOW. JUST A COUPLE DAYS AGO IT HAS BEGUN STALLING ALTOGETHER AND I DO NOT KNOW WHAT THE CAUSE IS YET. BASICALLY WHEN I GET TO A CRUISING SPEED OR AM SLOWING DOWN SLIGHTLY WHERE I STILL HAVE MY FOOT ON THE GAS PEDAL BUT AM SLOWING DOWN SLOWLY, THE CAR ALL OF A SUDDEN LOSES ALL POWER AND WHEN I STEP ON THE PEDAL MORE NOTHING HAPPENS. I TAKE IT OFF AND AFTER A SECOND OR SO I STEP ON IT AGAIN AND THE CAR FINALLY ACCELERATES. I AM TAKING IT INTO THE SHOP TODAY TO BE DIAGNOSED. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - HOBE SOUND, FL

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE MANUFACTURER WAS CONTACTED IN REGARDS TO AN UNRELATED ISSUE WHEN THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V333000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE VEHICLE WAS OUTSIDE OF THE MILEAGE RANGE OF THE RECALL AND WOULD NOT BE REPAIRED UNDER THE TERMS OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - MILL VALLEY, CA

    EXCESSIVE WEAR IN BRAKE PAD AT UNDER 15,000 MILES. BOTH FRONT PADS ARE APPROX 75% OF 'NEW', THE RIGHT REAR PAD 75%+ OF 'NEW', BUT THE LEFT REAR (LR) IS NOW VERY CLOSE TO METAL-ON-METAL WITH ROTOR. DEALER SERVICE ON 3-10-11 @ 14, 281 MILES INDICATED 3MM REMAINING ON REAR (DIDN'T SPECIFY LEFT OR RIGHT OR BOTH, BUT ESTIMATE WAS TO REPLACE BOTH). WHEN I WENT TO REPLACE REAR PADS (NOW @ 14,990 MILES), IS WHEN I FOUND OUT THAT ONLY THE LR IS AFFECTED, AND MORE IMPORTANTLY IT IS COMPLETELY WORN. LOST APPROX 3MM IN 700 MILES OF EASY DRIVING? INTERNET SEARCHES TURNS UP MULTIPLE SIMILAR OWNER COMPLAINTS OF UNREASONABLY EXCESSIVE (IN TERMS OF MILES UNDER EASY DRIVING) AND UNEVEN (IN TERMS OF ONLY ONE PAD BEING AFFECTED) WEAR IN PADS, POSSIBLE HAVING TO DO WITH CALIPER 'STICKING' (WHETHER IN CONNECTION WITH HAND BRAKE OR OTHERWISE). INDEPENDENT FOREIGN AUTO SERVICE FACILITY CONFIRMS THAT THERE IS MORE OF A PROBLEM THAN JUST WITH THE PAD ITSELF. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - UPPER ARLINGTON, OH

    EGR VALVE FAILURE ON 2009 VOLKSWAGEN SPORTWAGEN TDI - AT 38000 MILES THE EMISSIONS CHECK ENGINE LIGHT CAME ON IN MY CAR, AND THE MECHANIC DIAGNOSED IT AS AN EGR VALVE PROBLEM. THIS IS A REQUIRED PART OF THE EMISSIONS CONTROL SYSTEM, AND VOLKSWAGEN HAS DECLINED TO OFFER A FIX FOR IT. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - HOBE SOUND, FL

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN TDI. THE CONTACT STATED WHILE DRIVING 75 MPH, HE BRIEFLY LOST ENGINE POWER. THERE WERE NO WARNING LIGHTS ILLUMINATED AND AFTER PUMPING THE ACCELERATOR PEDAL, THE ENGINE RESUMED POWER. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 83,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - DAVISON, MI

    2009 TDI JETTA EXHAUST FLAP FAILURE JUST AFTER WARRANTY EXPIRATION. THE LOCAL DEALER INDICATED THIS IS A COMMON PROBLEM PRIOR TO THE REDESIGN ON THE EXHAUST FLAP (CHANGE FROM ALUMINUM TO STAINLESS STEEL). DEALER WANTS $600.00 TO REPLACE THE PART. UPON INSPECTION OF THE FLAP, THE MECHANICS OF THE FLAP (NOT THE MOTOR OR SENSOR PORTION), BUT THE FLAP ITSELF HAVE BOUND UP. NUMEROUS ACCOUNTS OF THIS ISSUE WERE FOUND ON-LINE. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - COLLEGE STATION, TX

    DRIVING TO THE NEIGHBORHOOD POST OFFICE, THE CAR STALLED WITH THE GLOW PLUG LIGHT COMING ON AS WELL AS "ENGINE FAULT" BEING DISPLAYED ON THE DISPLAY. THE CAR WOULD NOT START AND WAS TOWED TO THE DEALERSHIP. IT WAS DETERMINED THE FUEL PUMP FAILED AND METAL PARTICULATES WERE FOUND THROUGHOUT THE FUEL SYSTEM. DEALERSHIP REPLACED PUMPS, HOSES, AND CLEANED OUT OTHER PARTS FUEL MAY HAVE TOUCHED (I.E.,FUEL TANK) AND COVERED THE WORK UNDER WARRANTY. THE SERVICE MANAGER INFORMED ME IT WAS OVER $4,000 WORTH OF PARTS ALONE. HE DID CONFIRM THE FUEL PUMP IS COVERED UNDER THE POWERTRAIN WARRANTY.

    Source: PORTABLE SAFETY COMPLAINT FORM