2015 VOLKSWAGEN JETTA Complaints

THE HORN KEEP MALFUNCTIONING IT WORKS SOMETIMES THE CAR DON'T HAVE LOSE POWER WHEN I GO UP HILLS AND SMOKE IS COMING FROM TAIL PIPE

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR OUTSIDE OF THE VEHICLE NEARBY THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE FUEL ODOR WAS ALSO PRESENT ON THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V028000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

AS THE THIRD CAR IN A 4 CAR ACCIDENT, IT WAS THE ONLY ONE WHERE AIRBAGS FAILED TO DEPLOY. ADDITIONALLY IT WAS THE MOST DAMAGED. THE FRONT DRIVERS SEAT BROKE UPON REAR IMPACT PRIOR TO THE CAR BEING FORCED INTO THE VEHICLE IN FRONT OF ME. I WAS STOPPED AT THE TIME.

I HAVE OWNED THIS USED VEHICLE FOR 3 MONTHS. WHEN ATTEMPTING TO APPLY THE BRAKE AT LOW SPEED (10-15MPH) THE BRAKE PEDAL STUCK IN PLACE AND WOULD NOT GO DOWN. THIS BRAKE FAILURE RESULTED IN AN ACCIDENT. DURING SAID ACCIDENT, AT LOW IMPACT, THE AIRBAG WAS TRIGGERED TO DEPLOY. THIS LEADS ME TO BELIEVE THE AIRBAG OR SENSOR IS DEFECTIVE, AS I HAVE BEEN IN A MUCH MORE SERIOUS ACCIDENT WITH AN OLDER JETTA THAT DID NOT RESULT IN AIRBAG DEPLOYMENT. I AM AT RISK OF HAVING MY VEHICLE TOTALED OUT BECAUSE OF THESE ISSUES WHEN IT NORMALLY WOULD BE REPAIRABLE.

WHILE CRUISE CONTROL IS ON AND CONTROLLING THE VEHICLE SPEED, THE SPEED SETTING WILL SOMETIMES (I.E. UNPREDICTABLY AND INTERMITTENTLY) INCREASE THE SPEED TO THE CLOSEST 5 MPH INCREMENT WHEN COMMANDED TO DECREASE THE SPEED TO THE CLOSEST 5 MPH INCREMENT. I HAVE BEEN ABLE TO REPRODUCE THIS ERROR DOZENS TO HUNDREDS OF TIMES BUT I CANNOT DISCERN A NOTABLE PATTERN AND THE BEHAVIOR SEEMS UNPREDICTABLE. THIS IS NOT A NEW ISSUE BUT HAS EXISTED SINCE I PURCHASED THE VEHICLE NEW IN 2014. EXAMPLE: I AM DRIVING AND SET THE CRUISE CONTROL TO "ON" TO CONTROL THE VEHICLE SPEED AT 63 MPH. I PRESS THE BUTTON THAT IS SUPPOSED TO DECREASE THE SPEED TO THE NEXT LOWEST MULTIPLE OF 5 (60 MPH) BUT IT WILL INSTEAD INCREASE THE SPEED TO 65 MPH. THE 60 TO 65 MPH RANGE IS SIMPLY AN EXAMPLE AND THE ISSUE EXISTS AT ALL SPEEDS, AS FAR AS I CAN TELL.

WHILE HAVING THE BRAKES REPLACED IT WAS DETERMINED THAT THE RIGHT FRONT SUSPENSION SPRING IS BROKEN. THIS IS IN ADDITION TO MY FIRST REPORT OF A REAR SPRING BREAKING WHILE DRIVING.

THIS BW 62,000 MILES ON IT. WHILE DRIVING THE LEFT REAR SUSPENSION COIL BROKE OFF INTO THE ROAD. OUR SECOND VW, THE EXACT SAME CAR BOUGHT FOUR DAYS EARLIER, BLEW A FRONT SUSPENSION SPRING A MONTH EARLIER. I WILL REPORT THAT CAR SEPARATELY.

IGNITION KEY GOT STUCK INTO IGNITION SWITCH MAKING UNABLE TO TURN THE CAR OFF. THIS STARTING HAPPENING AFTER RECALL 37M2 WAS PERFORMED.

CAR WAS TRAVELING APPROXIMATELY 30MPH ON A SUBURBAN STREET AND WAS BROAD SIDED ON THE DRIVERS SIDE. THE IMPACT AREA WAS DRIVERS FRONT TIRE AND THE A POST. CAR WAS DECLARED TOTAL BY INSURANCE COMPANY. CONCERN IS, THE DRIVERS DOOR AIR BAG DID NOT DEPLOY. THIS IMPACT WAS STRONG ENOUGH TO RIP THE A POST IN THE MIDDLE AND BUCKLE IT INWARD. THE IMPACT WAS BEFORE THE DOOR WHICH SHOULD OF TRIGGERED THE AIRBAG. THE CAR THAT HIT MINE RIPPED THE OUTER SHELL FROM THE DOOR AND PUNCTURE A LARGE HOLE IN THE LOWER FRONT CORNER. THE ARM TO PROTECT THE DRIVER THAT IS LOCATED IN THE DOOR WAS ALSO SEVERELY DAMAGED. I HAD A BODY SHOP TECHNICIAN LOOK AT THE AIR BAG SENSOR WHICH CAN BE SEEN IN THE DOOR AND THERE IS DAMAGE ALL AROUND THE SENSOR. WHY WOULDN'T THE AIR BAG GO OFF WITH SUCH A HARD IMPACT SO CLOSE TO THE DRIVER IN A SMALL COMPACT CAR?? *TR

MY CAR HAD SUDDEN ENGINE FAILURE WITH NO EXTERNAL SIGNS OF TROUBLE (OIL LEVEL, BELTS, EVERYTHING APPARENTLY OK). THE CAR RUMBLED FOR A FEW SECONDS AS I WAS PULLING ONTO AN EXIT RAMP OFF A HIGHWAY. AS I WENT TO PULL TO THE SIDE OF THE ROAD, THE CHECK ENGINE LIGHT CAME ON. THE MANUAL INSTRUCTED TO TRY STARTING AGAIN BUT THE CAR WOULDN'T. THE VW SERVICE DEPARTMENT I TOWED THE CAR TO FIRST ASKED ME ON THE PHONE, "IS IT A 1.8 LITER TURBO?" WHEN I TOLD THEM THAT IT WAS, THEY TOLD ME THEY HAD NO TIME TO LOOK AT MY CAR. SINCE IT WAS ALREADY EN ROUTE BEING TOWED THERE, THEY VERY RELUCTANTLY TOOK A SUPERFICIAL LOOK AND SAID THE ENGINE IS LOCKED UP FOR NO APPARENT REASON AT LESS THAN 90,000 MILES. THEY BEGAN TO IMMEDIATELY SUGGEST FURTHER EXAMINATION OF THE PROBLEM WAS GOING TO BE A WASTE OF TIME AND MONEY BY MAKING STATEMENTS, SUCH AS, "OH, IT WOULD COST AT LEAST $1200 JUST TO OPEN THE ENGINE TO DIAGNOSE THE PROBLEM AND THEN IT WILL MOST LIKELY MEAN GETTING A NEW ENGINE... AND YOU'RE JUST LOOKING AT THOUSANDS...." THEM NOT WANTING MY 1.8L TURBO IN THEIR GARAGE, THEIR RESOLUTION THAT THE ENGINE IS A "GONER" WITH JUST A SUPERFICIAL LOOK, AND THEIR GENERAL MOOD OF RECOMMENDING I TAKE NO FURTHER REPAIR ACTION MADE ME RESEARCH THIS ENGINE FURTHER. I FOUND NUMEROUS PEOPLE WHO ALL SAID, "OH, THAT.ENGINE IS CRAP! THEY ALL BLOW OUT UNDER 100K MILES!" THAT'S WHEN I CALLED A VW EXPERT I WAS REFERRED TO. HE ASKED THE SAME QUESTION, "IS IT A 1.8L TURBO?" AND THEN TOLD ME, "OH, I'M SO SORRY TO TELL YOU THIS BUT THOSE ENGINES HAVE AN INTERNAL ISSUE THAT MAKES THEM BURN EXCESSIVE OIL AND THEY JUST DON'T MAKE IT MUCH PAST 80K. I WOULDN'T EVEN RECOMMEND PUTTING IN A NEW ENGINE BECAUSE IF YOU DO, IT MIGHT RUN YOU ABOUT $4000 BUT THEN YOU GET ANOTHER ENGINE NO BETTER THAN THE ONE YOU HAD. BASED ON MY RESEARCH, THIS PROBLEM SEEMS TO BE WELL KNOWN BY VW AND AUDI. *TR