2009 VOLKSWAGEN JETTA Complaints

View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN JETTA
    - MIDDLETOWN, CT

    HAD A HALF A TANK OF FUEL FROM MOBIL DROVE 30 MILES WITHOUT ANY PROBLEMS PRIOR TO PARKING CAR IN GARAGE FOR 30 MIN. LEFT FOR WORK AND CAR STALLED OUT AT AN INTERSECTION. STARTED UP AFTER 3RD ATTEMPT TO START,RAN REALLY ROUGH AND DIED WITHIN SECONDS IF ACCELERATOR WASN'T DEPRESSED. ALMOST MADE IT HOME BEFORE DYING FOR GOOD ON A HILL. HAD TOWED TO DEALERSHIP (THE ONLY PLACE IT HAS HAD WORK DONE)WHO IS NOW TELLING ME THERE WAS WATER IN FUEL, ICE IN THE FUEL FILTER, EVIDENCE THE FUEL TANK HAD BEEN REMOVED IN THE PAST(WITHOUT MY KNOWLEDGE), AND THAT THE HPFP FAILED AND REQUIRES TOTAL REPLACEMENT OF FUEL SYSTEM. CURRENTLY WAITING TO HEAR IF VW WILL COVER UNDER WARRANTY. *LN

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - HONOLULU, HI

    VEHICLE LOST POWER AND STALLED AT BUSY INTERSECTION. GLOW PLUG FLASHING AND ENGINE CHECK LIGHT ON. TOWED INTO DEALERSHIP WHO THEN ACCUSED OF "FUEL CONTAMINATION". INCURRED COSTS OF TOWING AND RENTAL BECAUSE OF "CONTAMINATION" CLAIMS. ESTIMATED COST OF PARTS: 9,384.85. VOLKSWAGEN OF AMERICA NOT HONORING THEIR WARRANTY. 27,274 MILES. OVER 10,000 DOLLARS IN COSTS. CAR IS NOT FIXED. *LN

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - ATLANTA, GA

    AFTER 40,000 MILES OF MOSTLY HIGHWAY DRIVING THE INSIDE PASSENGER SIDE BRAKE PAD IS COMPLETELY USED UP WHILE THE OTHER 7 HAVE MOST OF THE PAD REMAINING. THE DEALER CLAIMS THERE IS NOTHING WRONG WITH THIS, THEY STATED THAT "WHEN THE CAR GOES LIKE THIS, THE REAR BRAKES COME ON" . I HAVE YET TO FIND A SHOP THAT I CAN TRUST TO DO THE REPAIRS NEEDED. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - ATLANTA, GA

    FAILURE WAS PROCEEDED BY UNUSUAL NOISE FROM UNDER THE HOOD, A SERIES OF WARNING LIGHTS, AND FINALLY THE CAR JUST STOPPED. HIGH PRESSURE FUEL PUMP FAILURE. CAUSED 7000 DOLLARS DAMAGE TO FUEL SYSTEM. *TR NUMEROUS PARTS REPLACED. NONE OF THE PARTS ARE AVAILABLE. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - DELMAR, NY

    VEHICLE TRANSMISSION WOULD NOT ENGAGE NEEDED TO TURN ENGINE OFF AND BACK ON BEFORE IT WOULD MOVE CHECK ENGINE LIGHT WOULD COME ON AND THAN OFF ON THE DAY BEFORE I TOOK IT IN FOR SERVICE IT HAPPENED EVERYTIME I STARTED THE CAR THAT DAY VEHICLE IS NOW AT DEALER AND THEY TOLD ME THEY NEEDED TECH SUPPORT FROM VW AND IT WOULD BE UNTIL NEXT WEEK BEFORE ANY THING WAS DONE. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - WHEELING , WV

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THERE WAS A SLIGHT LOSS OF ENGINE POWER AND THE GLOW PLUG WARNING INDICATOR LIGHT ILLUMINATED. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THAT IMPROPER FUEL WAS CONSUMED IN THE FUEL TANK. THE VEHICLE WAS THEN TOWED TO ANOTHER DEALER FOR A SECOND OPINION AND THE TECHNICIAN INFORMED THAT THE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. UPDATED 04/12/11*LJ UPDATED 04/13/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - MERAUX, LA

    I UNDERSTAND THAT YOU ARE CURRENTLY DOING AN INVESTIGATION ON THE 2009 JETTA TDI FOR STALLING ISSUES. WHILE MY CAR IS NOT A DIESEL, I HAVE HAD SIMILAR PROBLEMS. THREE TIMES NOW WHILE DRIVING MY CAR HAS SUDDENLY HAD THE RPMS SHOOT UP AND THE CAR STALLS OUT. I HAVE BROUGHT IT IN TO THE SERVICE CENTER ALL THREE TIMES AND GIVEN DIFFERENT REASONS FOR THIS SAME ISSUE, DIFFERENT FIXES, AND THE PROBLEM REMAINS. I USE THIS CAR TO TRANSPORT MY SON AND I LONG DISTANCES FOR OUR DAILY COMMUTE OVER THE INTERSTATE. THIS CAR IS NOT SAFE. PLEASE LOOK INTO THE 2009 WOLFSBURG ALONG WITH YOUR INVESTIGATION OF THE TDI. SOMETHING NEEDS TO BE DONE AND QUICKLY. THIS HAS BECOME A VERY FRIGHTENING VEHICLE TO BE STUCK WITH. IT WAS PURCHASED NEW AND HAS ONLY 28,000 MILES. THIS IS A MANUFACTURE DEFECT. THESE PROBLEMS SHOULD NOT OCCUR ON A TWO YEAR OLD CAR. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - FORT LAUDERDALE, FL

    THIS IS MY SECOND COMPLAINT REGARDING THE REAR BRAKE WEAR ON THE 2009 JETTAS. THIS PROBLEM IS COMMON AMONGST THOUSANDS OF OTHER DRIVERS OVER THE INTERNET THAT HAVE YET TO REPORT THE PROBLEM TO NHTSA. I FIRST HAD EXCESSIVE REAR BRAKE WEAR ON MY VW AT LESS THAN 15, 000 WHERE I LOST MY BRAKES COMPLETELY AND DAMAGED THE ROTORS. THIS WAS BEFORE THE RECOMMENDED SERVICE PERIOD ON MY NEW VEHICLE. THE BRAKES AND ROTOR WERE REPLACED AND THE DEALER ONLY CITED IT AS 'PREMATURE WEAR' AND THAT IT WAS COVERED UNDER WARRANTY. I AM NOW AT 18,000 AND HAVE NOTICED THAT MY BRAKES ARE STILL WEARING MUCH FASTER THAN THE FRONT BRAKES. THAT IS ONLY 3,000 MILES IN WHICH THEY ARE AT THE HALFWAY WEAR POINT. THE OEM BRAKE WEAR IS SUPPOSED TO OCCUR BETWEEN 30,000 AND 40,000 MILES. THIS IS NOT THE CASE AND MAY BE THE RESULT OF THE NEW REDESIGN OF THE VW WHICH MAY HAVE CONTRIBUTED TO THE DEFECTIVE WEAR ISSUE. I AM SCHEDULED FOR ANOTHER SERVICE REPAIR AND VW OF AMERICA HAS PROVIDED A CASE NUMBER TO LOOK INTO THE MATTER (NOT RESOLVE IT OR TAKE OWNERSHIP OVER THE PROBLEM) PLEASE LOOK INTO THIS OR AT LEAST SEARCH THE INTERNET TO SEE HOW MANY OTHERS ARE HAVING THE EXACT SAME ISSUE WITH 2008 - 2011 VWS. PLEASE INITIATE AN INVESTIGATION BEFORE SOMEONE HAS AN ACCIDENT OR DIES AS A RESULT OF THIS ISSUE!!! *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - PERRY, IA

    2009 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED AS SHE APPLIED THE ACCELERATOR PEDAL, THE RPM WOULD SPIKE AND THE ENGINE WOULD REV, BUT THE VEHICLE DIDN'T HAVE ANY POWER AS IF THE GEAR SLIPPED INTO NEUTRAL WHEN TRYING TO ACCELERATE. THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONSUMER STATED THERE ARE TWO OPEN RECALLS, BUT HER VEHICLE IDENTIFICATION WAS NOT INCLUDED. *JB

    Source: CONSUMER LETTER
  • 2009 VOLKSWAGEN JETTA
    - KANKAKEE, IL

    WHILE DRIVING 2009 JETTA TDI WITH APPROXIMATELY 60K MILES, GLOW PLUG LIGHTS FLASHED AND THEN RESULTED IN ENGINE FAILURE AND ALL POWER LOSS WHILE DRIVING APPROXIMATELY 70MPH ON HIGHWAY. VEHICLE WAS THEN TOWED TO LOCAL VW DEALERSHIP. AT FIRST WE WERE TOLD THERE MAY HAVE BEEN CONTAMINATED FUEL THAT CAUSED THIS PROBLEM. ONCE A MECHANIC LOOKED AT IT WE WERE TOLD THERE WERE SHARDS OF METAL THROUGH THE FUEL LINES AND IN THE ENGINE, RESULTING IN REPAIRS UPWARD OF $10,000.00. WE ARE CURRENTLY WAITING TO SEE IF THE EXTENDED WARRANTY WE PURCHASED WITH THE VEHICLE WILL COVER THIS DAMAGE. FURTHERMORE WE OPTIONED A REPRINTED RECEIPT SHOWING DIESEL WAS THE LAST FUEL PUT IN THIS VEHICLE, FROM A REPUTABLE FUEL PROVIDED, WHO IS WILL TO LET THIS FUEL BE TESTED. *TR

    Source: NHTSA WEB SITE