2009 VOLKSWAGEN JETTA Complaints

View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN JETTA
    - EWING, NJ

    MY 2009 JETTA SPORTSWAGON TDI HAS STALLED SEVERAL OCCASIONS ROUNDING CORNERS AS I DOWNSHIFT FROM A HIGHER GEAR TO A LOWER GEAR. I GENERALLY RUN THE VEHICLE AROUND 1700-1800 RPM AND AS I MAKE THE TURN AROUND THE CORNER TO SLOW DOWN I AM IN THE PROCESS OF DOWNSHIFTING AND THE CAR STALLS OUT WHILE THE CLUTCH IS ENGAGED. THIS HAS HAPPENED RANDOMLY 4 TIMES TO ME. THE FIRST TIME I THOUGHT I MIGHT HAVE ACCIDENTALLY SHIFT INTO A HIGHER GEAR AND STALLED THE ENGINE, BUT SINCE IT HAS REPEATEDLY HAPPENED AND SINCE I HAVE OWNED A STANDARD TRANSMISSION VEHICLE SINCE 1986, AND HAVE BEEN DRIVING STANDARD VEHICLES SINCE 1980 I HAVE TO QUESTION THAT IT IS SOMETHING ELSE BESIDES MY ABILITY TO DRIVE. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - VAN NUYS, CA

    WHILE MY WIFE WAS DRIVING OUR 2009 VOLKSWAGEN JETTA TDI SPORTSWAGEN, THE ENGINE, WITHOUT WARNING, LIMPED AND THEN STALLED ALMOST IMMEDIATELY. THE CAR HAD BEEN FILLED WITH ALMOST A FULL TANK (12.6 GALLONS) OF DIESEL FUEL EARLIER THE SAME DAY. THE FAILURE HAS NOT BEEN CORRECTED AND THE VEHICLE STILL DOES NOT RUN. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - VALLEY VILLAGE, CA

    TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DTI. WHILE DRIVING, THE SERVICE ENGINE LIGHT ILLUMINATED AND SECONDS LATER, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS A METAL PARTICLE IN THE HIGH PRESSURE FUEL PUMP. THE DEALER REPLACED THE FUEL PUMP AND ENTIRE FUEL SYSTEM. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 32,622. UPDATED 02/10/11 *BF UPDATED 04/21/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - ALBANY, NY

    I WAS DRIVING MY CAR WHEN SUDDENLY THE ENGINE QUIT,AND ALL ERROR MESSAGES CAME UP. IT WAS RIGHT IN FRONT OF A BUSY INTERSECTION. I WAS UNABLE TO RESTART WHEN TRIED AT LEAST 3 TIMES. I WAITED ABOUT 5 MINUTES AND THEN I WAS ABLE TO START. THE SERVICE DID NOT FIND ANYTHING WRONG. I AM WORRIED THAT IT CAN HAPPEN AGAIN AND I WILL BE NOT AS LUCKY AS THIS TIME TO AVOID SOMEONE HITTING ME FROM THE BACK AS THE CAR UNEXPECTEDLY JUST STOPS. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - TOPANGA, CA

    2009 VW JETTA TDI. ENGINE STALLS FREQUENTLY, WITH DELAYED RESTART. THE ECU WILL SHUT DOWN THE ENGINE IF THE RPM FALLS, EVEN MOMENTARILY, BELOW SOME PREDETERMINED LEVEL, I OBSERVE THIS THRESHOLD AT ABOUT 600 RPM. THE KEY MUST BE CYCLED TO THE OFF POSITION AND THEN BACK TO START TO RESTART THE VEHICLE, BUT ONCE SHUT DOWN, THERE IS A BRIEF DELAY BEFORE THE ECU WILL ENGAGE THE STARTER, LEAVING THE DRIVER OF A STALLED VEHICLE IN POSSIBLE HARMS WAY, WITH THE KEY IN THE START POSITION WAITING FOR THE ENGINE TO RESTART. DISCUSSION OF THIS PROBLEM IS OFTEN OBFUSCATED BY SHAME, DENIAL AND RECRIMINATIONS ABOUT DRIVERS ABILITY TO ADEQUATELY OPERATE A MANUAL TRANS AND CLUTCH. VERY SKILLED DRIVERS MAY NEVER SEE THE PROBLEM, BUT MAY ALSO DENY IT. MANY DRIVERS, NEW TO THE CAR, ARE OFTEN UNABLE TO DRIVE THE VEHICLE AT ALL. I, AS A MODERATELY SKILLED DRIVER, AFTER OVER A YEAR DRIVING THE CAR EVERYDAY, STILL STALL THE VEHICLE PERIODICALLY. THE SOLUTION IS TO UPDATE THE FIRMWARE IN THE ECU SO THAT THE LOW RPM THRESHOLD IS LOWER (APPROX 400 RPM), AND/OR THAT A SHORT DELAY BE ADDED TO THE SHUT DOWN FEATURE SO THAT BRIEF TRANSIENT LOW RPM EVENTS DO NOT TRIGGER THE SHUT DOWN. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - SOMERVILLE, TX

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS TRAVELING 60 MPH WHEN THE FUEL FILTER LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL THREE FUEL FILTERS HAD FAILED. THE CONTACT STATED THAT THE ENGINE EXPLODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - ALTADENA, CA

    MY 09 TDI WAGON WITH 27K MILES BROKE DOWN ON A ROAD TRIP ONE MONTH AGO. I WAS GOING 70 MPH ON THE DANGEROUS CALIFORNIA GRAPE VINE PASS WHEN I LOST POWER SUDDENLY. THE "ENGINE FAULT WORKSHOP" CAME ON THE DASH SCREEN. I LUCKILY COASTED TO A REST STOP ON THE BUSY AND DANGEROUS HIGHWAY. TO ADD TO THE DANGER WE CAME TO REST UNDER THE LEBEC WILDFIRE OF AUG. 24TH FLYING VEHICLES DROPPED FLAME RETARDANT OVER US. WE WAITED FOR THE VW ROADSIDE ASSISTANCE AMIDST THE SMOKE AND FLAME RETARDANT DUST FOR 2 HOURS. THE CAR WAS TOWED TO THE NEAREST DEALER AND IS STILL IN THE SHOP APPROXIMATELY ONE MONTH LATER WITH SOME PART BEING ON BACK ORDER. STILL UNDER WARRANTY, VW IS GOING TO REPAIR THE FAULTY FUEL PUMP THAT IMPLODED AND RUINED THE FUEL SYSTEM IT IS A $ 6000 REPAIR COVERED UNDER WARRANTY BUT I AM VERY CONCERNED WHEN THE WARRANTY WILL EXPIRE IN 3K MILES. UPON FURTHER INVESTIGATION WE FOUND ON THE BLOGS THAT THIS IS HAPPENING WIDELY AND REPEATEDLY AMONG 09 TDI S WHEN THEY REACH A CERTAIN MILEAGE. FURTHER MORE THEY WILL BE REPLACING THE PART WITH THE SAME FAULTY PART. THE VW SERVICE DEALER REFUSED TO GIVE US THE OLD PUMP OR ASSURE US IT IS A DIFFERENT PART WITH A DIFFERENT PART NUMBER. THE REPRESENTATIVE I SPOKE WITH AT VW OF AMERICA IS AWARE OF THIS WIDESPREAD FAULTY FUEL PUMP PROBLEM. YOU GET THE SENSE THAT VW IS PERFORMING DAMAGE CONTROL AND ALMOST COVERING UP THIS DANGEROUS DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - GALES FERRY, CT

    CAR, A 2009 VW JETTA DIESEL TDI WITH MANUAL TRANSMISSION, SUDDENLY STALLS WITH NO WARNING SUCH AS STUTTERING OR POWER LOSS, JUST GOES FROM FULL ON TO SUDDEN OFF EVEN WHEN MOVING AT STEADY SPEED---DOES SO AT A RANGE OF SPEEDS MOSTLY FROM ABOUT 15 TO 45 MPH AND OVER NO DISTINGUISHING CONDITIONS THAT INDUCE THE STALL SUCH AS HOT OR COLD OR TIME CAR HAS BEEN IN USE FROM START UP -----THERE IS NO DISCERNIBLE PATTERN RE THIS STALLING OTHER THAN MOST OFTEN IT OCCURS BETWEEN 15 AND 45 MPH. CAR IS DRIVEN DAILY ABOUT 100 MILES MOSTLY AT HIGHWAY SPEEDS AND WAS PURCHASED NEW IN 2009 AND NOW HAS ABOUT 38,000 MILES--PROBLEM DID NOT OCCUR WHEN FIRST PURCHASED AND HAS OCCURRED OVER THE LAST YEAR SINCE ABOUT THE 7500 MILE MARK AND HAPPENS AT LEAST TWICE PER MONTH. PROBLEM DOES NOT APPEAR TO BE ELECTRICAL AS FAN, RADIO ETC DO NOT QUIT, JUST ENGINE. CAR IS AS PURCHASED AND RECEIVES SERVICE ONLY FROM THE VW DEALER FROM WHOM IT WAS PURCHASED. CAR REPLACED A 20051/2 JETTA TDI (ALSO MANUAL TRANSMISSION) WHICH DID NOT EXPERIENCE ANY SUCH PROBLEM. NO ACCIDENT HAS ARISEN FROM THIS STALLING, HOWEVER IT IS A SAFETY CONCERN AND I HAVE ASKED THE DEALER TO CHECK INTO THE PROBLEM. TO DATE CAR HAS HAD ALL REQUIRED SERVICE AND DEALER HAS NOT IDENTIFIED A SOURCE AND REPORTS NO SIMILAR PROBLEM WITH OTHER CARS OF THE SAME TYPE AND VINTAGE. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - MORTON GROVE , IL

    TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE THE VEHICLE ACCELERATED WITHOUT DRIVER INTENT AND CRASHED INTO THE FRONT OF THE STORE. THE IMPACT STOPPED THE ACCELERATION. NO INJURIES WERE REPORTED. THE POLICE AND FIRE DEPARTMENT FILED A REPORT AND IT IS AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP TO BE REPAIRED. THE INSURANCE COMPANY CONTACTED VOLKSWAGEN AND STATED THAT THEY HAD NO OTHER COMPLAINTS RELATED TO THE FAILURE ON FILE. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - SYRACUSE, NY

    SHORTLY AFTER STARTING UP, THE CAR STALLED ABRUPTLY WHILE STILL IN DRIVEWAY. THERE WERE NO WARNING SIGNS (LOW POWER, ROUGH RUNNING, ETC), AND IT WAS UNABLE TO START AFTERWARD. THIS WAS DIAGNOSED AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP. THERE WAS NO EVIDENCE OF FUEL CONTAMINATION OR OTHER ENVIRONMENTAL CONCERNS THAT MAY HAVE CONTRIBUTED TO THE FAILURE. THE PUMP WAS REPLACED UNDER WARRANTY. *TR

    Source: NHTSA WEB SITE