2009 VOLKSWAGEN JETTA Complaints

DRIVING A 2009 JETTA TDI - THERE SEEMS TO BE A TRANSMISSION ISSUE WITH THE CAR WHERE THE CAR WILL CONSTANTLY JERK FORWARD WHEN STOPPING AT A RED LIGHT OR STARTING ACCELERATION FROM THE LIGHT. AT TIMES, ACCELERATION OR BRAKING ON THE FREEWAY CAUSES THE CAR TO 'SHUDDER'. ALSO, 3 TIMES IN THE LAST 4 MONTHS, THE CAR HAS STALLED WHEN TRYING TO ACCELERATE FROM A RED LIGHT, AND THE CLUTCH DOES NOT 'GRAB' THE GEAR SOON ENOUGH. STALLING REQUIRES ME TO THEN PLACE THE CAR IN PARK, TURN THE IGNITION COMPLETELY OFF, AND THEN RESTART THE ENGINE BEFORE I CAN CONTINUE DRIVING. TAKING THE CAR TO THE DEALERSHIP MULTIPLE TIMES HAS NOT YIELDED ANY FINDINGS, WITH THE VW DEALERSHIP TELLING ME THAT THE PROBLEMS DO NOT EXIST AND THEY ARE NOT ABLE TO DUPLICATE ANY ISSUES, AND THAT ALL PARTS OF THE CAR ARE UP TO SPECIFICATIONS. THE CAR IS CURRENTLY UNDER 25000 MILES, AND WAS BOUGHT BRAND NEW FROM THE DEALER. CONTINUOUS COMPLAINTS HAVE NOT GOTTEN ANY. *TR

I HAVE A 2009 VW JETTA TDI. I WAS IN MY WORK PARKING LOT. STARTED THE VEHICLE, BACKED OUT DRIVING OUT OF THE PARKING LOT WHEN THE ENGINE STOPPED AND TURNED OFF. I COASTED THE VEHICLE INTO A PARKING SPOT. TURNED IT OFF AND RESTARTED THE VEHICLE. NO LIGHTS CAME UP AND IT STARTED WITH NO PROBLEM. I ADVISED DEALERSHIP OF THE PROBLEM AND THEY CHECKED IT OUT AND SAID IT WAS OK, AND TO CALL IF IT OCCURRED AGAIN. IT HAS NOT. *TR

MY 2009 JETTA TDI WAS BEING DRIVEN UP A SLIGHT INCLINE. AFTER THE BRAKES WERE APPLIED TO STOP ON THE INCLINE, THE ENGINE JUST STALLED. IT WAS VERY ODD. WE JUST RESTARTED THE IGNITION AND DROVE OFF. DID NOT THINK IT WAS A PROBLEM AND THOUGHT IT MIGHT HAVE BEEN OUR FAULT UNTIL WE SAW REPORTS OF SIMILAR OCCURRENCES IN THE SAME CAR MODEL/YEAR. *TR

IN APRIL 2010, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP. THE PROBLEM WAS IDENTIFIED AS A FAULTY FUEL PUMP, WHICH WAS REPLACED AT NO CHARGE TO US. IN JUNE 2010, WHILE MERGING ON TO THE INTERSTATE, THE "ENGINE FAULT" LIGHT FLASHED ON AND THE WARNING "BELL" STARTED CHIMING. THE CAR COULD NOT ACCELERATE BEYOND 50 MPH. I WAS ABLE TO GET OFF THE INTERSTATE AND MADE IT HOME SAFELY. THE CAR STARTED FINE THE NEXT DAY AND HAD NO ACCELERATION/POWER ISSUES WHEN WE DROVE IT TO THE DEALERSHIP. THE CODES WERE CLEARED, AND THE MECHANICS FELT THAT THE PROBLEM WAS CAUSED BY "GUNK" IN THE DIESEL FUEL, WHICH HAD CAUSED THE FUEL PRESSURE SENSOR TO MALFUNCTION. *TR

SHORTLY AFTER PURCHASE, CAR BEGAN TO FILL WITH WATER. NOT DIRECTLY FROM THE SUN ROOF BUT FROM A DISCONNECTED OR DAMAGED DRAIN HOSE. CAUSING SERIOUS MOLD & ELECTRICAL PROBLEMS. VW HAS RELUCTANTLY LOOKED INTO THE PROBLEM, REPLACED PARTS, BUT ONLY MADE IT WORSE. AND THE CAR IS NOW UNDRIVABLE. *TR

LETTER TO THE ADMINISTRATOR FROM CONGRESSMAN ON BEHALF OF CONSTITUENT EXPRESSING HER CONCERNS ABOUT THE MALFUNCTION OF THE VW JETTA TDI DIESEL AUTOMOBILES (REPLY TO SCOTTSDALE, AZ OFFICE). *KB 2009 VOLKSWAGEN JETTA. THE CONSUMER STATED THERE WAS A GROWING CONCERN ABOUT THE HIGH PRESSURE FUEL PUMPS ON VOLKSWAGEN NEW CLEAN DIESEL TDI VEHICLES. VEHICLES ARE RANDOMLY SUFFERING CATASTROPHIC FUEL SYSTEM FAILURE THAT REQUIRES UP TO 10,000 IN REPAIRS. THE CONSUMER STATED HE EXPERIENCED THE EXACT FAILURE AS SO MANY OTHERS HAVE. THE CONSUMER WAS INFORMED BY VW THAT THE FAILURE RESULTED FROM CONTAMINATED FUEL AND THEY WOULD NOT COVER THE COST. THE CONSUMER WAS INFORMED, METAL SHAVINGS WERE FOUND IN THE FUEL PUMP WHICH INDICATED REGULAR GAS WAS PLACED IN THE VEHICLE. THE CONSUMER THEN PRODUCED ALL OF THE DIESEL RECEIPTS AND THEN VW STATED MAYBE IT WAS BAD GAS THAT CONTAINED WATER. *JB

1-HALLMARK COOLSPRINGS VOLKSWAGEN IN NASHVILLE TENNESSEE USED IMPROPER OIL IN MY 2009 JETTA TDI. I DID NOT DISCOVER THIS UNTIL AFTER THE IMPROPER OIL HAD BEEN IN THE VEHICLE FOR OVER 7000 MILES. THIS IS DOCUMENTED ON THEIR SERVICE REPORT. THE VW TECHNICAL SUPPLEMENT ENTITLED: 'JETTA, JETTA SPORTWAGEN EQUIPPED WITH TDI ENGINE, MODEL YEAR 2009' WHICH WAS INCLUDED IN THE OWNER'S MANUAL OF THIS VEHICLE STATES:'IF YOU USE ENGINE OIL THAT DOES NOT EXPRESSLY CONFORM TO VOLKSWAGEN OIL STANDARD 507.00, VERY SERIOUS AND VERY EXPENSIVE DAMAGE TO YOUR VEHICLE'S ENGINE WILL OCCUR.' IT GOES ON TO STATE: 'FAILURE TO USE ENGINE OIL FOR YOUR DIESEL ENGINE THAT CONFORMS TO VOLKSWAGEN OIL STANDARD 507.00 CAN CAUSE ENGINE FAILURE ON THE HIGHWAY THAT CAN CAUSE A CRASH AND SERIOUS PERSONAL INJURY.' 2-NOW I HAVE NO ALTERNATIVE BUT TO DRIVE THE CAR, PARANOID THAT WHAT THE OWNER'S MANUAL SAYS WILL HAPPEN TO HAPPEN AND HOPE THE ENGINE DOES NOT LOCK UP AND CAUSE ME TO WRECK AND HURT MYSELF AND/OR SOMEONE ELSE. 3)- VOLKSWAGEN OF AMERICA WILL NOT HELP DO ANYTHING ABOUT THIS AND NEITHER WILL HALLMARK VOLKSWAGEN. THEY BASICALLY SAY TO DISREGARD THE OWNERS MANUAL - I BELIEVE THEY ARE IN VIOLATION OF THE MAGNUSON MOSS ACT IF THE OIL SPECIFIED IN THE OWNERS MANUAL DOESN'T REALLY HAVE TO BE USED TO AVOID ENGINE DAMAGE, RESULTING IN A VEHICLE ACCIDENT. *TR

AIRBAG WARNING LIGHT WENT ON YESTERDAY. I PLAN TO HAVE IT REPAIRED THIS WEEK. HOWEVER, THIS IS THE THIRD TIME THIS YEAR I HAVE SEEN THE AIRBAG WARNING LIGHT GO ON. THE TWO PREVIOUS TIMES WERE EACH REPAIRED, ON 16 JUNE 2010 AND 24 JUNE 2010. AT THE TIME OF EACH OF THOSE TWO PRIOR REPAIRS, I WAS INFORMED THAT A SENSOR HAD FAILED AND THAT THE FRONT PASSENGER AIRBAG WAS THUS DISABLED. THIS MEANS THAT A VITAL SAFETY COMPONENT FAILED TWICE THIS YEAR AND POSSIBLY A THIRD TIME. *TR

WHILE THE CAR IS IN THE "DRIVE" POSITION I CAN TURN OFF THE CAR AND TAKE THE KEY OUT OF THE IGNITION. THIS ALLOWS THE CAR TO ROLL FREELY IF ON ANY SORT OF A SLOPE. *TR

PURCHASED A NEW '09 VW JETTA SDN 2.5 L S AND THE SECOND DAY I HAD IT, I HAD TO TAKE TO SERVICE DEPT. THE DOOR SEAL FROM DRIVERS DOOR WAS COMING OFF, THE CAR WOULD SMELL LIKE BURNING PLASTIC AND I NOTICED AFTER 3RD TRIP ( IN 2 DAYS ) THE REAR BRAKES WERE "GLOWING" RED HOT. THEY SAID THEY COULD FIGURE IT OUT AND SAID IT MAY BE A PLASTIC COATING THEY PUT ON BRAKE PADS TO KEEP RUST FROM BUILDING UP ON THE SHIP OVERSEAS! AFTER THE BRAKES CONSTANTLY SQUEAKING AND HAVING TO TAKE MY NEW CAR IN 2 MORE TIME WITH EVERY EXCUSE KNOWN TO MAN , I WAS MISTAKENLY TOLD IT WAS A DEFECT AND THEY CHANGED THEM AT NO CHARGE. MY BRAKES ARE AGAIN GOING OUT AND IT HAS ONLY BEEN ABOUT 6-9 MONTHS. THE CONCERN IS THAT THEY HAVE NOT FIXED THE ROOT OF THE PROBLEM AS WELL AS A SEAT BELT INDICATOR WHICH HAS BEEN FAULTY. I HAVE HAD THEM MAKE ME TAKE IT IN 3 TIMES FOR THAT ( FIRST TIME THEY COULDN'T DUPLICATE THE PROBLEM, SO I WAS TOLD TO BRING IT IN AGAIN ) AND ONE PASSENGER SIDE WAS REPLACED BUT IT IS STILL HAPPENING AND I FEAR THAT THE COMBINED BRAKE AND SEAT BELT/ AIRBAG ISSUES COULD BE DANGEROUS! ALSO TROUBLING IS IN THE LAST FEW MONTHS THE DRIVERS SIDE REAR DOOR WOULD NOT UNLOCK BY ANY MEANS FOR ON 3 OCCASIONS (THE LAST WHICH I CALLED VW SERVICE TO MAKE AN APPOINTMENT FOR AND NEVER GOT A RETURN PHONE CALL) THE LAST TIME IT WAS UNUSABLE DOOR FOR 2 WEEKS THEN JUST STARTED WORKING AGAIN. IT HAS NOT BEEN ATTENDED TO, BUT MY FEAR IS AGAIN, IN A ACCIDENT IF SOMEONE WAS BACK THERE THEY MAY GET TRAPPED IN CAR. *TR