2009 VOLKSWAGEN JETTA Complaints

View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN JETTA
    - BALTIMORE, MD

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SEAT CAUGHT FIRE WHILE DRIVING. THE CONTACT STATED THAT THE DRIVER'S SEAT FELT WARMER THAN USUAL WHILE THE SEAT WARMER WAS ACTIVATED. THE CONTACT PLACED A LUMBAR CUSHION ON THE SEAT AND FOUND THAT THE DRIVER'S SEAT WAS ON FIRE. THE SEAT BACK AND CUSHION WERE BURNED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS PRESENT TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO HERITAGE VOLKSWAGEN PARKVILLE (9215 HARFORD RD, PARKVILLE, MD 21234, (877) 398-1963) WHERE IT WAS DETERMINED THAT THE SEAT COVER AND COIL NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190942827. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 197,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - ANTIOCH, CA

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE EPC, DRL, ABS, TRACTION CONTROL, CHECK ENGINE, AND POWER STEERING DRIVE LINE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE OBD2 READER SYSTEM INFORMED HER OF ALL THE FAILURES. IN ADDITION, THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE VEHICLE WOULD LOSE COMMUNICATION WITH THE ANTI-LOCK BRAKES WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION YEARS AGO AND TOOK THE VEHICLE TO BE SERVICED; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND WAS INFORMED THAT THE REPAIR WAS COMPLETED. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - CHANDLER, IN

    THE ABS MODULE FAULTING IS A KNOWN AND COMMON PROBLEM FOR THESE VEHICLES. VW HAS A RECALL FOR THE ABS SOFTWARE-RECALL #16V913. IF YOUR MODULE DOESN'T CRASH WHEN THE DEALER PERFORMS THE UPDATE, WHICH IT LIKELY WON'T, THEN THEY DO NOT REPLACE THE MODULE. WE FEEL THIS IS A WORKAROUND TO COVER THEM TO NOT HAVE TO REPLACE THEM. OURS WENT OUT THIS MONTH WHILE I WAS DRIVING. THIS WAS EXTREMELY DANGEROUS AS I LOST STEERING CONTROL AND THE VEHICLE KEPT DOWNSHIFTING BELOW 30 MPH ON A HIGHWAY THAT I SHOULD HAVE BEEN TRAVELING 60 MPH ON. THE EPC AND ABS LIGHTS CAME ON. WHEN WE CALLED THE DEALER, THEY AGREED TO LOOK AT IT TO SEE IF IT WAS THE ABS MODULE AND IF IT WOULD BE ELIGIBLE FOR REPLACEMENT UNDER THE RECALL. IT WAS NOT COVERED BECAUSE THEY WERE "UNABLE TO PERFORM THE SOFTWARE UPDATE". THIS IS BECAUSE OF THE SPECIFIC WORDING ON THE VW RECALL. I HAVE READ THAT SEVERAL OTHER CUSTOMERS HAVE BEEN TURNED AWAY BECAUSE OF THE SAME THING AND LEFT WITH EXPENSIVE REPAIRS. THEY SHOULD ISSUE A RECALL TO COVER THE FAULTY ABS MODULES ALL TOGETHER AND NOT EXCLUDE THEM DUE TO THE "SOFTWARE UPDATE." THE RECALL IS A PLAY ON WORDS TO COVER THEM FROM NOT BEING REQUIRED TO REPLACE THEM. IT IS STRATEGIC AND MISLEADING. WE CALLED VW AND WAS TOLD IT WOULD NOT BE COVERED ALSO. HERE IS A WEB LINK OF OTHER PEOPLE LOGGING THE SAME EXPERIENCES. THERE ARE OTHERS ONLINE. PEOPLE CAN GET KILLED DRIVING THESE WHEN THEY GO OUT. NOW WE HAVE TO PAY TO A LOT OF MONEY TO GET OURS REPLACED BY THE DEALER. HTTPS://URLDEFENSE.PROOFPOINT.COM/V2/URL?U=HTTPS-3A__WWW.CARCOMPLAINTS.COM_VOLKSWAGEN_JETTA_2009_BRAKES_ABS-5FMODULE-5FFAILURE.SHTML&D=DWIFAG&C=JEEQBA34PBYPUH24NMKPEQMAR10XRXVB2BKB2ZKZOTA&R=6DYYBKQC3I6OEECBUJ9BHO9GRWOGBOUQQQO65AE7HEEVEDCOFG9CKUP5ABOY62ZA&M=L-PH22LRZGLJO213RVZVWE4R7P4RDOOKK5YGSEJD82M&S=W3HXTI9G3H4XC4HMQB_QSQTGUST8AB15AHWHMOYDFCE&E=

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - STRATFORD, CT

    I GOT A RECALL ON MY ABS MODULE AND VOLTSWAGON IS FIGHTING WITH ME AND SAYING THEY'RE NOT PAYING FOR IT OR DOING IT FOR ME WHEN IT CLEARLY STATES ON THE EMAIL I GOT THAT THEY WILL PAY FOR ALL SERVICES. I'M STILL ABLE TO DRIVE IT BUT SINCE IT HAS TO DO WITH MY BRAKES IT MAKES ME VERY NERVOUS.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - BEAVERCREEK, OH

    IGNITION KEY STUCK IN IGNITION SWITCH IN THE ON/RUN POSITION AND WILL NOT TURN OFF OR COME OUT OF IGNITION.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - WARREN, MI

    I JUST BOUGHT THIS 2009 VOLKSAWAGEN JETTA THIS MONDAY, SEPTEMBER 16TH 2019, THE CAR HAS A NONSTOP BEEPING NOISE AS SOON AS THE KEY GOES IN THE IGNITION (NOT THE OPEN DOOR BEEP EITHER) AND THE ABS, BRAKE, AND TRACTION CONTROL LIGHTS ARE ON IN THE DASHBOARD. THE BEEP IS NONSTOP AND VERY FRUSTRATING AND STARTS EVERY TIME THE KEY GOES IN. I BOUGHT THE CAR FOR CHEAP THINKING THIS WOULD BE AN EASY FIX.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - LAKEWOOD, CA

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. UPON STARTING THE VEHICLE, THE ABS AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND USED A DIAGNOSTIC TOOL TO FIND THAT THE ABS FAILED. THE CONTACT TOOK THE VEHICLE TO MCKENNA VOLKSWAGEN CERRITOS (18303 STUDEBAKER RD, CERRITOS, CA 90703, 855-995-7761) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V913000(SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS CONTACTED, BUT THE OFFICE WAS CLOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 179,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - CHINO HILLS, CA

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING OVER AN HOUR AT VARIOUS SPEEDS, THE VEHICLE PERFORMED ROUGHLY AND JERKED. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE SLID. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 09V333000 (POWER TRAIN) AND 09V164000 (POWER TRAIN). THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - CLARKSVILLE, TN

    MY 2009 VW JETTA HAS THE ABS, ELECTRONIC STABILITY PROGRAM (ESP) WARNING LAMPS ILLUMINATED WITH A FLASHING BRAKE WARNING LIGHT DURING NORMAL HIGHWAY DRIVING. THE ABS SYSTEM PROGRAM WAS UPDATED BY MY LOCAL VW DEALER ABOUT TWO YEARS AGO AS A PART OF A VW RECALL THAT WAS MAILED TO US. THE CAR IS EXTREMELY SENSITIVE TO WET OR MOIST ROADS ON A 90F DAY, IT ACTS LIKE IT'S DRIVING ON ICE.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - OVIEDO, FL

    PASSENGER SIDE HEADLIGHT AND REAR BRAKE LIGHT NOT WORKING. ALSO THE PASSENGER SIGNAL LIGHTS NOT FRONT AND REAR NOT WORKING. I WAS DRIVING FROM HOMEDEPOT AND MADE A RIGHT TURN, NOTICE THE DASH RIGHT TURN INDICATOR WAS FLASHING RAPIDLY THAN WHEN I ENTERED MY GARAGE I NOTICE THAT THE PASSENGER HEADLIGHT WASN'T ON AS WELL. THE REAR BACKUP LIGHT NOT WORKING A WELL ON THE PASSENGER SIDE. I DRIVE INTO ORLANDO FOR WORK AND HAVE HAD NEAR REAR COLLISION WHEN MAKING RIGHT TURNS BECAUSE WE HAVE ALOT OF TAILGATERS IN FLORIDA. READ THAT THERE WAS A RECALL ON THIS PROBLEM. PLEASE ADVISE...

    Source: NHTSA WEB SITE