2009 VOLKSWAGEN JETTA Complaints

MY VEHICLE DIDN'T START AFTER 12 DAYS OF SITTING, IT ALSO HAD A ROUGH START (NO START FOLLOWED BY DRIVER ASSISTED START) AFTER SITTING FOR ABOUT 9 HOURS. I BELIEVE THE ROUGH START WAS A RELATED TO THE NO START. DATE OF NO START: 12/29/10 LOCATION: PHILADELPHIA OFFSITE AIRPORT LOT MILEAGE: > 20,000 GOT MY 20K SERVICE TWO DAYS PRIOR TO PARKING IT ON DEC. 17. IT SNOWED 22" ON THE 19TH AND THEN THROUGHOUT THE REST OF THE DAYS IT WOULD THAW, FREEZE, RAIN ETC. IT RAINED APPROXIMATELY 3" DURING THAT TIME. GOT BACK DEC. 29TH AT NIGHT. THE ENGINE TRIED TO CRANK ONCE AND THEN DIDN'T DO MUCH AFTERWARD. HAD IT TOWED TO THE DEALER (VW OF LANGHORNE) AND THEY FOUND WATER IN THE CYLINDERS BY REMOVING THE GLOW PLUGS AND MANUALLY CRANKING THE ENGINE. AFTER A COUPLE OF DAYS MESSING WITH THE DEALER THEY FINALLY DRIED OUT THE ENGINE AND FOUND WATER IN THE INTERCOOLER LINES. RAN FINE UNTIL 2/1/10. DEALER HAD ME PAY FOR THEIR TIME BECAUSE "THE ONLY WAY THIS COULD HAPPEN IS IF I DROVE THROUGH A PUDDLE OR IF IT WAS IN A FLOOD". THEY ARE WRONG. THE PARKING LOT IS NOT VALET (I KEPT MY KEYS) AND THEY HAVE A SNOW REMOVAL SERVICE. SNOW WAS NOT PLOWED INTO OR ON TOP OF MY CAR. NO OTHER WATER DAMAGE WAS SEEN IN OR ON THE VEHICLE ANYWHERE ELSE. DATE OF NO START: 2/01/10 LOCATION: NORTHEAST OF PHILADELPHIA MILEAGE: 21,000 CODES: NONE KNOWN SIGNIFICANT WEATHER BEFORE NO START: COLD, DRY TOOK TO DEALER (WHAT WAS DONE): NO AMBIENT AIR TEMPS: HIGH 36 (F) LOW 21 (F) JETTA STARTED FINE IN THE MORNING 6:30AM. LEFT WORK AT 6:00PM AND DID NOT START. THE SEQUENCE: 1) CRANK BUT DIDN'T TURN OVER 2) GOT IT TO TURN OVER AND START ABOUT 1 MIN LATER, NO MESSAGE ON MFD 3) KEPT FOOT ON ACCELERATOR IN NEUTRAL AT ABOUT 1300 RPM FOR 30-60 SEC. 4) RAN FINE ON 30 MIN DRIVE HOME THIS IS AN UNSAFE CONDITION THAT COULD RESULT IN SIGNIFICANT PROBLEMS IF IT TAKES A LONG TIME TO GET A TOW IN THE WINTER. *TR

DURING THE COLD WINTER MONTHS IN NH. MY 2009 VW JETTA SPORTWAGEN TDI HAS EXHIBITED A ENGINE STUMBLE PROBLEM WHEN IT IS STARTED. THE CAR WILL START BUT RUN ROUGH AND ABRUPTLY STALL. IT TAKES ON AVERAGE OF 5 STARTS BEFORE THE ENGINE WILL STAY RUNNING IN A SMOOTH MANNER. MOST OF THE EVENTS HAVE BEEN AFTER DRIVING MORE THAN 30 MILES AND PARKING IT OVERNIGHT IN A NON-HEATED GARAGE AT 44F. ONE OCCURRENCE WAS IN MY WORK PARKING LOT AFTER SITTING 8HRS IN 30F WEATHER. THIS PROBLEM HAS OCCURRED A TOTAL OF 10 TIMES. THE PROBLEM OCCURS ABOUT ONCE A WEEK. MOST RECENTLY IT STARTED AND DIDN'T RUN ROUGH UNTIL I HAD PULLED OUT ON TO THE ROAD. THE ENGINE STARTED TO RUN ROUGH AND I HAD TO PULL OFF TO THE SIDE. THE CAR HAD TO BE SHUTOFF AND RESTARTED BEFORE IT RAN SMOOTH. THE OUTSIDE TEMPERATURE WAS 10F. THE CAR HAS BEEN TO VW SERVICE TWICE. THE CAR DOESN'T TRIGGER A CODE FOR VW TO DIAGNOSE, BUT THE PROBLEM IS VERY REAL. VW DOESN'T KNOW WHAT IS WRONG AND NO REPAIRS HAVE BEEN MADE. THE CAR COULD LEAVE MY FAMILY STRANDED IN COLD CONDITIONS OR POSSIBLY HIT WHILE THE CAR IS ON THE SIDE OF THE ROAD. *TR

I PURCHASED A 2009 JETTA TDI. THIS IS MY 3RD JETTA TDI, 2004, 2006, AND NOW A 2009. AT 3,500 MILES THE BRAKES ON THE 2009 TDI BEGAN MAKING A HIGH PITCH WHISTLING NOISE AT SLOW ROLLING STOPS. AFTER A COUPLE OF STOPS IT WOULD STOP AND THEN REAPPEAR AFTER THE CAR HAD BEEN PARKED FOR A COUPLE OF HOURS. I CALLED THE DEALER, AND WAS TOLD THAT IT WAS NORMAL AND SHOULD EVENTUALLY STOP. AT 7000 MILES IT STILL WHISTLES. I TOOK IT TO THE DEALER FOR INSPECTION AND WAS TOLD THAT RUST WAS FORMING ON THE ROTORS AND THE WHISTLING SOUND WAS THE BRAKES SCRAPING THE RUST OFF. I WAS TOLD THAT MY BRAKES WERE FINE. I ASKED IF THIS WAS A PROBLEM I WOULD HAVE TO LIVE WITH, WHISTLING BRAKES FOR THE LIFE OF THE CAR? HOW EMBARRASSING TO OWN A NEW CAR AND THE BRAKES WHISTLE WHEN YOU PULL UP TO A STOP SIGN. I CALLED VW AMERICA AND WAS TOLD THAT THEY COULDN'T TELL ME ANYTHING. THEY DEPENDED UPON THE DEALERS TO PROVIDE THEM WITH ISSUES/CONCERNS. NEITHER OF MY PREVIOUS 2004 OR 2006 JETTA TDI'S BRAKES WHISTLED. SO VW IS THIS NORMAL? IF SO, THEN I HAVE PURCHASE MY LAST WHISTLING JETTA. *TR

2009 AND POSSIBLY 2010 VOLKSWAGEN JETTA WINDSHIELD WIPER SYSTEM STOPPED WORKING WHEN THE BRAKE WAS APPLIED AND ONLY RESTARTED WHEN THE BRAKE PEDAL WAS RELEASED. UPDATED 02-26-2010. *BF UPDATED IVOQ 06/01/10 VEHICLE TAKEN TO DEALER 4 TIMES FOR CORRECTIVE ACTION AND SYSTEM IS NOT REPAIRED. DEALER TOLD ME THAT VW ENGINEERING STATED THAT THIS IS PROPER OPERATION OF THE SYSTEM AND NO REPAIRS ARE NEEDED. DEALERS EMPLOYEES ARE AWARE OF THE SAFETY HAZARD ASSOCIATED WITH LACK OF PROPER OPERATION AND STATE THAT THEY ACKNOWLEDGED THE PROBLEM AND THAT IT IS NOT IN PROPER WORKING ORDER. *TR

WINDSHIELD WIPERS SYSTEM FAILED IN SNOW STORM. PARTS REPLACED COMPLETE LOSS OF ENGINE POWER WHILE DRIVING IN TRAFFIC. 8 TIMES THIS HAS HAPPENED. DEALER CAN NOT FIND CAUSE. NO START SITUATION, TWICE. DEALER CAN NOT FIND CAUSE. TRANSMISSION NOISE. DEALER CAN NOT FIND CAUSE, WILL REPLACE TRANSMISSION IF NOISE CONTINUES. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT AS SHE WAS DRIVING APPROXIMATELY 45 MPH HER VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. THERE IS A RECALL# 09V333000, POWER TRAIN, AUTOMATIC TRANSMISSION. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE UNDER THE RECALL AT LEAST FOUR TIMES AND EACH TIME THE REPAIR WAS COMPLETE THE FAILURE CONTINUED TO OCCUR. THE FAILURE BEGAN ON SEPTEMBER 9, 2009. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 15,000.

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH INTO A SLIGHT CURVE WHEN THE STEERING WHEEL LOCKED IN A STRAIGHT POSITION AND WOULD NOT TURN TO THE RIGHT WITHOUT WARNING. THE DRIVER BEGAN TO EXERT AGGRESSIVE FORCE TO THE STEERING WHEEL AND SUDDENLY, THE STEERING WHEEL UNLOCKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE VIN WAS REJECTED FROM THE SYSTEM. THE FAILURE MILEAGE WAS 11,000. UPDATED 3/12/10 *CN THE DEALER REPLACED THE STEERING GEAR. UPDATED 06/11/10.*JB

POSSIBLE EVENTS LEADING UP TO THE FAILURE IS ONCE IN A WHILE WHEN THE CAR IS OFF AND PARKED THE ENGINE FAN WILL COME ON RUNNING VERY HIGH AND THE CAR SMELLS. THIS OCCURRED ABOUT 4 TIMES IN 4 MONTHS. THEN IN THE 5TH MONTH OF OWNERSHIP, WHILE DRIVING 50 MPH, I HEARD A BEEP, LOOKED DOWN AT MY DASH AND BEFORE I COULD FINISH READING THE MESSAGE THE CAR DIED. THE DASH INDICATED SOMETHING ABOUT GET TO A WORKSHOP, THEN THE MESSAGE DISAPPEARED AND THE COIL LIGHT CAME ON. I PUT MY FOOT ON THE GAS PEDAL AND NOTHING HAPPENED. THANKGOODNESS NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN HIT, I PUSHED THE CAR TO THE SHOULDER OF THE ROAD AND CALLED A TOW TRUCK. I WAS 80 MILES FROM HOME AND JUST MINUTES FROM GETTING ON THE MAIN FREEWAY. I WAS TOWED TO THE NEAREST VW DEALER. IT WAS A WEEKEND SO THE SERVICE DEPT WAS CLOSED. MONDAY I WAS TOLD THE ENTIRE FUEL SYSTEM WENT OUT AND WAS GOING TO BE COMPLETELY REPLACED. IT WAS REPLACED. IT'S BEEN 4 WEEKS SINCE IT WAS REPLACED AND TODAY WHEN I DROVE 25 MILES AND PARKED MY CAR, THE ENGINE FAN CAME ON RUNNING VERY HIGH, AND LOUD WITH THE SMELL OF BURNT RUBBER AND SMOKE COMING FROM THE HOOD. I CALLED THE DEALER AND WILL BE TAKING IT INTO THE DEALER NEXT WEEK, THEY ARE CONCERNED WITH THE SMELL. *TR

2009 JETTA TDI HAS AN ISSUE WITH SUDDEN LOSS OF ENGINE POWER. USUALLY 100% REPRODUCIBLE IN WARM CLIMATE USUALLY HAPPENS WITHIN THE FIRST FEW MINUTES OF STARTING ENGINE WHILE TRAVELING AT 30MPH AT 2K RPMS WHILE HOLDING A STEADY SPEED. CAR WILL SUDDENLY JERK AND LOSE POWER ONE TIME THEN THE REMAINING TIME WILL BE WITHOUT ISSUE. ON AT LEAST TWO OCCASIONS WHILE PULLING OUT INTO TRAFFIC THE CAR HAS INTERMITTENTLY LOST ALL POWER FOR A FEW SECONDS ALMOST RESULTING IN CERTAIN PERSONAL INJURY ACCIDENTS. THIS WAS DUE TO THE FACT THAT AFTER STARTING THE CAR I TOOK A PHONE CALL BEFORE ENTERING TRAFFIC. I FEEL THAT THIS IS A TEMPERATURE/TIME RELATED PROBLEM AS THE TIME I WAS ON THE PHONE WOULD ABOUT EQUAL THE TIME THAT WHEN I NORMALLY WOULD HAVE LEFT THE LOT THE CAR WOULD HAVE HAD THE HICCUP/STUTTER. NUMEROUS COMPLAINTS ABOUT THIS PARTICULAR ISSUE CAN BE FOUND ON THE INTERNET AND THIS HAS BEEN DOCUMENTED THAT VWOA HAS BEEN CALLED ABOUT THIS BUT SEEMS TO NOT WANT TO DO ANYTHING TO RECTIFY THE SITUATION. *TR

2009 VW JETTA TDI (TURBO-DIESEL) EQUIPPED WITH DSG (DIRECT SHIFT GEARBOX) TRANSMISSION. VEHICLE PREMATURELY DOWNSHIFTS FROM 2ND INTO 1ST GEAR AT SLOW SPEEDS. WHEN DRIVING IN 'TIPTRONIC' (MANUAL) SHIFT MODE AT SLOW SPEED CONDITIONS, SUCH AS RIGHT TURNS, PARKING LOTS/GARAGES, YIELD CONDITIONS, ETC., THE VEHICLE WILL DOWNSHIFT UNEXPECTEDLY FROM 2ND GEAR INTO 1ST AFTER REACCELERATION HAS ALREADY BEGUN, RESULTING IN THE ENGINE'S RPMS TO "SKYROCKET". IF THIS OCCURS WITHIN A TURN IN TRAFFIC, THE VEHICLE'S ACCELERATION IS STALLED DUE TO THE LOWER GEAR. PANICKING, ONE SHIFTS THE VEHICLE INTO 2ND AT THE HIGH RPMS AND THE TRANSMISSION JOLTS UNDER THE POWER AND CAUSES THE VEHICLE TO SURGE FORWARD RAPIDLY UNDER POWER. THIS HAS CONTRIBUTED TO NEAR REAR-END CRASH SITUATIONS FOR BOTH DRIVERS FOLLOWING AT THE DOWNSHIFT/STALL CONDITION AS WELL AS VEHICLES IN FRONT AT THE UPSHIFT/ACCELERATION CONDITION. IN PARKING LOTS WHILE MODERATELY TRAVELING IN 2ND GEAR LOOKING FOR A PARKING STALL, WITHOUT WARNING, AGAIN THE VEHICLE WILL SOMETIMES DOWNSHIFT INTO FIRST CAUSING THIS BRAKING "BUCKING' EFFECT AND THE ENGINE RPMS SKYROCKET UNTIL ONE EITHER LIFTS OFF THE ACCELERATOR OR SHIFTS BACK INTO 2ND. THIS CONDITION HAS BEEN INTERMITTENT FOR OVER A YEAR NOW AN OVERALL MAKES IT VERY DIFFICULT AND UNNERVING TO DRIVE IN STOP AND GO TRAFFIC, PARKING LOTS, AREAS WITH SPEED BUMPS, GARAGES, OR ANY OTHER SLOW SPEED ENVIRONMENTS WHERE ONE WOULD PREFER TO OPERATE THE VEHICLE IN 'MANUAL' SHIFT MODE AS PROVIDED BY THE DSG'S DESIGN. IT SEEMS APPARENT TO ME THAT THE SOFTWARE AND/OR SENSOR COMPONENTS RELATED TO THE SHIFTING CHARACTERISTICS OF THE DSG WHILE IN THESE MODES, SHOULD NOT ALLOW THE VEHICLE TO DOWNSHIFT INTO THE 1ST GEAR UNLESS THE VEHICLE COMES TO A STOP, OR AT LEAST AT AN ALMOST NON-DETECTABLE SPEED, THEREBY ALLOWING THE DRIVER TO REACCELERATE IN 2ND WHICH, IN COMBINATION WITH THE HIGH-TORQUE NATURE OF THE DIESEL ENGINE IS MORE THAN SUFFICIENT FOR THESE SCENARIOS. *TR