2009 VOLKSWAGEN JETTA Complaints

THE TRANSMISSION DISENGAGED AND DISPLAY STARTED TO BLINK JUST AS I WAS ENTERING AN INTERSECTION HAD TO STOP AND RESTART CAR. *TR

2009 VW JETTA TDI SPORTSWAGEN. WHEN MOVING FROM COMPLETE STOP, VEHICLE SOMETIMES PAUSES, THEN LURCHES FORWARD WITH SUDDEN ACCELERATION; EVEN THOUGHT STEADY FOOT PRESSURE WAS ON THE GAS PEDAL. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS; THE TRANSMISSION EXHIBITED A PULLING SENSATION AND BEGAN HESITATING INTERMITTENTLY. THE FAILURES PROGRESSED BETWEEN 0 TO 55 MPH AND THE ENGINE SURGED WHILE MAINTAINING SPEED. AN AUTHORIZED TECHNICIAN INFORMED THE CONTACT THAT THE PROBLEM WAS A MANUFACTURERS DESIGN WITHOUT A REMEDY. THE COMPUTERIZED SYSTEM CODE WAS RESET TO THE MANUFACTURER'S SERVICE CODE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER TO FURTHER DIAGNOSE THE FAILURE. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 6,500.

SIGNIFICANT REAR BRAKE WEAR ON 2009 VW JETTA. MY RR BRAKE WORE DOWN TO METAL. RL BRAKE WAS AT 60% REMAINING, AND FRONT BRAKES WERE ALMOST PERFECT. VW CALLS THIS TYPE OF WEAR "NORMAL." ANYBODY WHO HAS EVER DRIVEN A CAR OR WORKED ON BRAKES KNOWS THAT IS A LAUGHABLE ASSERTION. THERE IS NOTHING NORMAL ABOUT ONE SET OF PADS COMPLETELY FAILING WHILE ALL OTHERS ARE WELL WITHIN SPECS. NOT ONLY IS THIS ANNOYING, IT IS DANGEROUS. THE CAR IS OBVIOUSLY APPLYING BRAKE PRESSURE TO ONE WHEEL MORE THAN THE OTHER THREE. WHEN THIS WHEELS BRAKES FAIL, HOW IS THE CAR EXPECTED TO STOP? I HAVE RESEARCHED THIS ONLINE AND FOUND MANY OTHER VW OWNERS EXPERIENCE THE SAME PROBLEM WITH THE SAME RESPONSE FROM VW, WHICH IS TO BLAME IT ON THE CONSUMER'S DRIVING. IN SOME INSTANCES, THE BRAKES WORN TO METAL AS EARLY AS 14,000 MILES, AND OFTEN FAIL AGAIN IN AS LITTLE AS 7 MONTHS AFTER REPLACING. *TR

2009 VOLKSWAGEN TDI JETTA 10,000 MILES. BROUGHT CAR INTO DEALER AND POINTED OUT THAT I BELIEVE SOMETHING IS WRONG WITH ESP SYSTEM. BOTH BACK ROTORS ARE HOT ENOUGH TO BURN YOU AFTER DRIVING SHORT DISTANCES WITH VERY LITTLE BREAKING. DEALER DETERMINE DRIVER SIDE CALIPER WAS BAD. THEY ARE REPLACING DRIVER SIDE CALIBER. SAYS IT WAS DRAGGING AND CAUSING ESP SYSTEM TO PULSE. WIFE HAS THE SAME PROBLEM ON HER 2009 TDI JETTA WHICH HAS 12000 MILES ON IT. BOTH CARS HAVE EXHIBITED THIS PROBLEM HAVE BEEN OCCURRING SINCE NEW. IT IS CAUSING PREMATURE BRAKE PAD AND ROTOR WEAR TO REAR. CAR IS STILL IN SHOP AFTER A WEEK WAITING ON PARTS. *TR

THE VEHICLE HAS A 1 TO 2 SECOND LAG WHEN ACCELERATING FROM A STANDING START OR WHEN I STEP HARD ON THE ACCELERATOR PEDAL. IT ACTS LIKE IT HAS TO THINK ABOUT IT FOR A WHILE BEFORE THE MOTOR STARTS TO REV UP AND THE TRANSMISSION ENGAGES. THIS HAS CAUSED SEVERAL NEAR-ACCIDENTS WHEN PULLING INTO TRAFFIC, AND AT STOP SIGNS WHEN OTHER DRIVERS DECIDED I'D WAITED TOO LONG AND STARTED INTO THE INTERSECTION AT THE SAME TIME MY CAR FINALLY DECIDED TO GET AROUND TO GOING. THIS IS A TDI WITH THE DSG TRANSMISSION. I HAD THE DEALER RUN A FULL DIAGNOSTIC AND THEY DIDN'T FIND ANYTHING. I SEE OTHERS REPORTING THE SAME BEHAVIOR HERE AND ELSEWHERE. I SUSPECT FAULTY PROGRAMMING IN EITHER THE ENGINE OR THE TRANSMISSION SOFTWARE, THOUGH IT MAY BE JUST THE INHERENT BEHAVIOR OF THE SYSTEM. I'LL PUT TODAY'S DATE ON THE "APPROXIMATE INCIDENT DATE" ALTHOUGH IT'S BEEN THIS WAY SINCE I BOUGHT THE CAR IN NOVEMBER 2008. *TR

TURNING LEFT FROM TURN LANE WITH GREEN LIGHT. ONCOMING TRAFFIC WITH AMPLE SPACE TO MAKE THE LEFT TURN. STARTED TO ACCELERATE INTO INTERSECTION AND AUTO TRANSMISSION (DSG) SHIFTED TO A LOWER GEAR CAUSING SLUGGISH ACCELERATION. I PUSHED THE ACCELERATOR TO THE FLOOR TO GET MORE POWER AND TO AVOID THE APPROACHING TRAFFIC. BY THAT TIME, IT WAS TOO LATE AND A COLLISION OCCURRED, TOTALING BOTH VEHICLES. *TR

I WAS DRIVING HOME IN RUSH HOUR AFTER WORK ON A FOUR-LANE ROAD, IN A HEAVY RAIN STORM. AT MILE 1,565, MY CAR LOST POWER, THE P R N D S TRANSMISSION OPTIONS WERE BLINKING, THE FOOT BREAK ICON CAME ON, AND WHEN I PUSHED ON THE GAS, MY RMPS INCREASED, BUT NO POWER. I WAS ABLE TO SAFELY MANEUVER THE CAR OUT OF RUSH HOUR TRAFFIC, PULL OVER ON THE SHOULDER, AND SAT THERE WONDERING WHAT JUST HAPPENED. BEING THAT THE CAR WAS NEW, I DID NOT KNOW WHAT HAD HAPPENED, THERE WAS NO SERVICE ENGINE SOON LIGHT COME ON. I PUT THE CAR INTO PARK, SAT THERE FOR A BIT, AND THEN PUT IT BACK INTO DRIVE. ABOUT 3 MILES LATER, THE TRANSMISSION OPTIONS BLINKED AGAIN. ONCE I ARRIVED HOME, I CALLED THE VW DEALERS SERVICE DEPT. WHERE I BOUGHT THE CAR AND TALKED WITH THE SERVICE MANAGER. HE NEVER SAW ANYTHING LIKE THIS, TOLD ME NOT TO DRIVE IT TO THE DEALER (I AM 100+ MILES FROM THE DEALER), TO HAVE IT TOWED TO THEM. I AM VERY UNSATISFIED WITH VW, JETTA, AND MY CAR. I DO NOT FEEL LIKE MY CAR IS SAFE, RELIABLE, OR TRUSTWORTHY. NOW, BECAUSE OF THE INSTANCES THAT OCCURRED, I WILL ALWAYS BE PARANOID WITH MY CAR, WORRYING IF I WILL BE ABLE TO SAFELY GET TO AND FRO THE PLACES I NEED TO BE. I RECENTLY WAS ON THE INTERSTATE WITH AN INCONSIDERATE TRACTOR TRAILER BEHIND ME NOT GIVING ME A REASONABLE DISTANCE BETWEEN ME AND HIS OVERSIZED VEHICLE. I WAS NOT ABLE TO CHANGE LANES FOR OTHER CARS WERE IN THE ADJACENT LANE. FEAR CAME OVER ME AS I KNOW I WOULD BE IN A SEVERE ACCIDENT IF THE TRANSMISSION DECIDED TO FAIL AGAIN RESULTING IN A LOSS OF POWER. THERE WOULD HAVE BEEN NO WAY FOR THE OVERSIZED TRACTOR TRAILER BEHIND ME TO STOP IN TIME WITHOUT CAUSING AN ACCIDENT BECAUSE THE CAR I WAS DRIVING LOST POWER. *TR

THIS COMPLAINT IS FOR A 2009 VW JETTA TDI. ON A RECENT ROAD TRIP I NOTICED A BURNING ODOR COMING FROM MY DRIVERS SIDE REAR. I STOPPED MY VEHICLE TO INSPECT THE WHEELS AND SURE ENOUGH ONLY THE DRIVERS SIDE REAR WHEEL, AND ROTOR WAS HOT ENOUGH TO INSTANTLY FRY A EGG. THIS WHEEL ALSO HAD A BURNING SMELL COMING FROM IT (NO SMOKE WAS OBSERVED). THE NEXT MORNING I WENT TO A V.W. DEALER LOCATED IN ALLENTOWN TO HAVE MY BRAKES INSPECTED. THE DEALER REPORTED THAT "ROAD TESTED THE CAR AND CHECKED ALL BRAKES AND THEY ARE ALL WEARING EVENLY NO PROBLEM FOUND AT THIS TIME." ON MY DRIVE HOME WHILE THE DRIVERS SIDE WAS A LITTLE WARMER THEN THE OTHER WHEELS, THE BURNING PROBLEM DID NOT REOCCUR. *TR

PURCHASED A 2009 VW JETTA SPORTSWAGON TDI ON 5/31/09. ON AUGUST 4TH, THE CAR WAS TAKEN IN FOR A 90-INSPECTION. PRIOR TO THIS, I EXPERIENCED THE PANEL LIGHTS FLASHING AND WHEN ATTEMPTING TO ACCELERATE, THE CAR DID NOTHING AND APPEARED TO BE IN NEUTRAL. I STATED THIS TO THE VW SERVICE REPRESENTATIVE. WE WERE GIVEN THE CAR BACK ON AUGUST 6TH, STATING THAT THERE WAS A FAULTY HARNESS CONNECTOR AND A WIRE REPAIR WAS PERFORMED. BETWEEN AUGUST 6TH AND AUGUST 13TH, I EXPERIENCED THE SAME PROBLEM WITH THE ACCELERATION APPROXIMATELY 5 TIMES IN THE SPACE OF THREE DAYS. ON AUGUST 14TH I HAD THE CAR TOWED TO THE SAME VW DEALER THAT PERFORMED THE 1ST REPAIR. WHEN TELLING THE SERVICE REPRESENTATIVE WHAT OCCURRED, THE REPAIR SHOP COULD NOT FIND ANY PROBLEM WITH THE TRANSMISSION AND INFERRED THAT PERHAPS MY DRIVING WAS AT FAULT. ON 8/20, THE VW DEALER CALLED AND SAID THAT THEY HAD SPOKEN TO A VW FACTORY REP AND THAT THERE WAS A FAULTY TEMPERATURE CONTROL PROBLEM. ON TUESDAY, 8/25, THE VW DEALER CALLED AND TOLD US THE CAR WAS READY TO BE PICKED UP. I PICKED THE CAR UP THAT EVENING (8/25) AND THE REPAIR NOTICE STATED THAT THE SENSOR WAS REPLACED. WHEN DRIVING TO WORK ON WEDNESDAY, 8/26, I EXPERIENCED LURCHING, SEIZING AND NON-ACCELERATION OF THE TRANSMISSION APPROXIMATELY 4 TIMES. VW OF AMERICA HAS BEEN INCLUDED "IN THE LOOP" FROM THE BEGINNING (CASE # 90204213). ON THURSDAY, 8/27, THE CAR WAS TOWED TO A DIFFERENT VW DEALER, HOWEVER, WITH THE SAME BUSINESS NAME (DAVID MAUS). THIS IS THE THIRD TIME WITHIN A SPACE OF 3 WEEKS THAT THE CAR HAS BEEN INTO THE DEALERSHIP FOR THE SAME CIRCUMSTANCES (E.G., TRANSMISSION FAILURE). I AM FEARFUL OF DRIVING THE VEHICLE BECAUSE OF THE LURCHING, NON-ACCELERATION AND SEIZING OF THE TRANSMISSION. THE VEHICLE HAS BEEN TOWED TO THE VW DEALER BECAUSE OF THE UNSAFE DRIVING CONDITIONS I HAVE EXPERIENCED. *TR