2009 VOLKSWAGEN JETTA Complaints

View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN JETTA
    - ARLINGTON, TX

    TL*THE CONTACT OWN A 2009 VOLKSWAGEN JETTA. HE STATED THAT HE EXPERIENCED TRANSMISSION FAILURE WHILE DRIVING 70 MPH ON THE HIGHWAY. THE VEHICLE WENT SHIFTED INTO NEUTRAL GEAR WHILE DRIVING AND HE WAS FORCED TO DRIVE TO THE EMERGENCY LANE. WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL; HOWEVER, AFTER AN HOUR, THE VEHICLE RESET ITSELF. THE VEHICLE WAS TOWED TO A DEALER WHO REFUSED TO DIAGNOSE THE TRANSMISSION OR REPAIR THE FAILURE. THE MANUFACTURER ADVISED THE DEALER NOT TO MAKE ANY REPAIRS UNLESS THEY COULD DUPLICATE THE FAILURE. RECALL#09V333000, COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION IS RELATED TO THE FAILURE; HOWEVER, THE VIN IS NOT A PART OF THE RECALL. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 15,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - BLUE ASH , OH

    WHEN DRIVING INTO A SWEEPING CURVE AT 45 - 65 MPH, THE STEERING MECHANISM OR RACK & PINION SYSTEM LOCKS AND FAILS ON MY '09 JETTA WOLFSBURG EDITION SOMETIMES LEADING TO A SHORT SKID AND TEMPORARY LOSS OF STEERING CONTROL. I PREVIOUSLY OWNED THE EXACT SAME YEAR AND MAKE VEHICLE THAT EXHIBITED THE SAME DEFECT. DUE TO THIS AND OTHER DEFECTS, THE MANUFACTURER REPLACED THE VEHICLE. I'M NOW STARTING TO EXPERIENCE THE SAME ISSUE WITH THE NEW REPLACEMENT VEHICLE. I'VE MADE THE MANUFACTURER AWARE OF THE ISSUE THROUGH MY LOCAL DEALER. THEY'VE CONDUCTED A THOROUGH REVIEW AND RELEASED THE CAR BACK TO ME UNABLE TO FIND ANYTHING WRONG. I WAS TOLD TO CONTINUE DRIVING THE CAR UNLESS/UNTIL IT RECURS. THE PROBLEM HAS NOT YET BEEN RESOLVED. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - ISSUE, MD

    OUR 2009 VOLKSWAGEN JETTA TDI STOPPED AND WOULD NOT MOVE. FORTUNATELY WE WERE NOT IN AN INTERSECTION THE FIRST TIME. THE SECOND TIME THERE WERE NO OTHER CARS AROUND WHEN THE CAR STOPPED. ALL OF THE GEARS WERE LIGHTING UP. THERE WAS NO WARNING. THE DEALERSHIP REPLACED THE INPUT SPEED SENSOR AND THE FLUID TEMPERATURE SENSOR AND WE FORTUNATELY HAVE NOT EXPERIENCED THE PROBLEM SINCE THAT TIME. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - POTOMAC, MD

    I JUST READ THAT SOME VW'S ARE BEING RECALLED FOR A DSG TRANSMISSION DEFECT; I HAVE A 2009 JETTA SPORTSWAGEN THAT DOES NOT HAVE THE DSG AUTOMATIC TRANSMISSION, BUT I HAVE EXPERIENCED HESITATION AND A PERCEPTION OF STALLING WITH THE TRANSMISSION IN MY CAR ON SEVERAL OCCASIONS. USUALLY WHEN I AM TAKING OFF FROM A QUICK STOP, THE CAR WILL HESITATE ALMOST AS IF IT WERE STALLING; USUALLY I LIFT UP ON THE GAS PEDAL AND WHEN I REAPPLY IT, THEN THE CAR WILL MOVE. I HAD THE VW DEALER LOOK AT THIS AND THEY TOLD ME THAT IT WAS DUE TO THE ELECTRONIC CONTROLS OF THE TRANSMISSION GEARING AND THAT SOMETIMES THE TRANSMISSION DOESN'T "KNOW" WHAT GEAR TO CHOOSE TO MOVE FORWARD; THEY RESET THE TRANSMISSION MODULE SO THAT IT WOULD "RELEARN" MY DRIVING STYLE. THIS IS A DANGEROUS PROBLEM IN THAT IF YOU'RE PULLING OUT INTO TRAFFIC, AND THE CAR HESITATES OR "STALLS" THIS CAN BE HIGHLY PROBLEMATIC. THEREFORE, I ASK THAT YOU LOOK INTO A SIMILAR TRANSMISSION ISSUE WITH THE NON DSG AUTO TRANSMISSIONS ON THE JETTA. BY THE WAY, THE DEALER SAID THAT I WAS NOT THE FIRST PERSON TO COMPLAIN OF THIS PROBLEM. I ALSO TEST DROVE A TIGUAN RECENTLY WHICH I WAS CONSIDERING BUYING AND ON THE WAY OUT OF THE DEALERSHIP, THE CAR LITERALLY STARTED TO SLOW DOWN JUST AS IF IT WERE STALLING - SO THIS PROBLEM DOESN'T SEEM TO BE RESTRICTED JUST TO MY CAR. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - MONTGOMERY VILLAGE, MD

    2009 VW JETTA TDI WAGON WITH DSG TRANSMISSION. HARSH / JERKY SHIFTING DURING LOW SPEED STOPS OR ACCELERATION. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - WOBURN, MA

    MAKE: VOLKSWAGEN MODEL: JETTA SPORTWAGEN YEAR: 2009 DRIVETRAIN: TDI TRANSMISSION: DSG ISSUE: WHILE DECELERATING, AND UNDER NORMAL DRIVING CONDITIONS, THE DSG TRANSMISSION DOWNSHIFTS INTO NEUTRAL. DETAIL: THE P-R-N-D-S LETTERS ON THE MULTIFUNCTION DISPLAY BEGIN TO FLASH. THE TRANSMISSION WILL NOT RE-ENGAGE UNTIL THE VEHICLE IS BROUGHT TO A COMPLETE STOP, SHUT OFF, AND THEN RESTARTED WHILE DEPRESSING THE BRAKE. THIS TRANSMISSION FAILURE HAS OCCURRED ON MULTIPLE OCCASIONS WHILE DOWNSHIFTING FROM 6TH TO 5TH AND WHILE COMING TO A COMPLETE STOP. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - DAVIE, FL

    2009 VW JETTA TDI. AT 20,000 MILES AND CHANGE MY LOCAL DEALER ADVISED ME I NEEDED TO REPLACE THE REAR BRAKES. FROM WHAT I HAVE READ THIS IS COMMON WITH JETTA'S. THE REAR BRAKES ARE A SAFETY ISSUE. THE LOCAL DEALERS SERVICE ADVISOR ADVISED ME THAT THIS WAS NORMAL FOR A JETTA. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - OAK PARK, IL

    TRANSMISSION SPONTANEOUSLY DISENGAGES WHILE VEHICLE IS MOVING. PROBLEM SOMETIMES FIXES ITSELF IMMEDIATELY, SOMETIMES THE VEHICLE NEEDS TO BE RESTARTED IN ORDER FOR THE PROBLEM TO BE CLEARED. THE DEALERSHIP IS AWARE OF THE PROBLEM, BUT IS UNWILLING TO FIX IT SITTING THAT THEY CANNOT REPRODUCE THE CIRCUMSTANCES SURROUNDING THE PROBLEMS. THE DEALERSHIP WILL ONLY EXAMINE THE PROBLEM 24 HOURS BEFORE I INCUR CHARGES FOR THE LOANER VEHICLE. SO FAR NO PARTS HAVE BEEN REPLACED, AND NO WORK HAS BEEN DONE BEYOND ATTEMPTS TO REPRODUCE THE PROBLEM. THIS PROBLEM CAUSED A NEAR ACCIDENT AT HIGHWAY SPEEDS WHEN IT OCCURRED WHILE THE ENGINE CRUISE CONTROL WAS ENGAGED. AFTER DISENGAGING POWER, THE ENGINE REVVED TO RED LINE, THE TRANSMISSION THEN RE-ENGAGED. THIS PROBLEM OCCURS FREQUENTLY, UP TO 3 TIMES PER WEEK. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - ROSCOE, IL

    JETTA VEHICLE GOES INTO NEUTRAL ON IT'S OWN (WHILE STILL IN DRIVE POSITION) AND THEN MAY GO BACK INTO DRIVE. MANY OCCASION THE VEHICLE HAS GONE IN TO NEUTRAL AND BACK. ON ONE OCCASION AT AN INTERSECTION IT WOULD NOT RETURN AFTER SHIFTING BACK AND FORTH. I HAD TO TURN OF THE VEHICLE AND RESTART IT TO HAVE THE ABILITY TO DRIVE. THE DEALER FOUND THE MECHATRONICS UNIT FAILED AND SPENT 3+ WEEKS TO REPAIR. THE SAME DAY I RECEIVED THE VEHICLE MY WIFE AND I EXPERIENCED SIMILAR FAILURES TWICE. BOTH THESE INCIDENTS WERE COMING DOWN HILL TO STOP. APPROACHING THE STOP THE CAR WENT INTO NEUTRAL, REVVED UP THE ENGINE, AND THEN WENT BACK TO NORMAL. ALL IN A 3-4 SECOND TIME FRAME. INCIDENTS LIKE THIS HAVE A CONCERN FOR ME ON THESE CARS. FOR ONE, WHEN STOPPING THESE CARS DOWNSHIFT TO AID IN THE BRAKING. A SPORADIC SHIFT INTO NEUTRAL COULD SCARE/ALARM THE DRIVER AND CAUSE AN ACCIDENT. I THINK THERE IS SOMETHING SERIOUSLY WRONG WITH THESE VEHICLES THAT REQUIRES INTERVENTION.*TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - RICHMOND, KY

    THERE IS A FALSE NEUTRAL ON THE VEHICLE. THE THROTTLE IS DEPRESSED AND THERE IS NO RESPONSE AS FAR AS POWER TO THE WHEELS. THE ENGINE RESPONDS BY INCREASING RPMS, BUT THE POWER IS NOT TRANSFERRED TO THE WHEELS. THIS IS UNSAFE AND UNSETTLING AS YOU ARE PLACED IN THE POSITION OF NOT KNOWING WHEN IT WILL OCCUR AND WHETHER ONE MIGHT BE TRYING TO MERGE OR MAKE A LEFT TURN AND SUDDENLY BE WITHOUT POWER AND SUBJECT TO BEING HIT. *TR

    Source: NHTSA WEB SITE