2009 VOLKSWAGEN JETTA Complaints

2009 JETTA TDI SPORTWAGON WITH ONLY 90 TOTAL MILES ON THE ODO, 3 DAYS OFF THE SHOWROOM FLOOR JUMPED OUR OF GEAR INTO NEUTRAL ON THE FREEWAY TRAVELING AT 65 MPH. THE CAR IS IN THE SHOW (DGS TRANSMISSION). CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR. WAITING ON PARTS. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE BEGAN TO REV EXCESSIVELY HIGH. THERE WAS NO RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE ALSO NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE FINALLY RESUMED NORMAL OPERATION AFTER THE ACCELERATOR PEDAL WAS DEPRESSED SEVERAL TIMES. IN ADDITION, THE VEHICLE EXHIBITED UNINTENDED ACCELERATION. THE FAILURES OCCURRED SPONTANEOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2,500 AND CURRENT MILEAGE WAS 4,000.

HEAD LIGHTS ARE ON, BUT THE REST OF THE LIGHTS ARE NOT. ALREADY WENT DOWN THE ROAD (4) TIMES WITH OUT MY LIGHTS ON. *TR

THE DSG TRANSMISSION JOLTS THE CAR WHEN SHIFTING AT LOWER SPEEDS WHILE THE SHIFT LEVER IS IN S MODE. THE "MECHATRONICS" CONTROL UNIT HAS BEEN CHANGED, BUT THE CAR STILL JOLTS. I'M AFRAID THAT THESE JOLTS PUT EXCESSIVE STRAIN ON THE REST OF THE DRIVETRAIN AND CAN CREATE AN UNSAFE CONDITION. *TR

DSG TRANSMISSION AT SLOW SPEEDS WILL SUDDENLY DOWNSHIFT INTO 1ST CAUSING ABRUPT ENGINE BREAKING IN TRAFFIC WITHOUT WARNING (<25MPH). TRYING TO ACCELERATING FROM THE SLOW SPEED OR STOP WILL CAUSING A 1-2 SECOND DELAY/JERK IN TRAFFIC (NARROWLY AVOIDING BEING REAR-ENDED IN STOP-GO-TRAFFIC). *TR

WE RECENTLY PURCHASED A BRAND NEW 2009 VW JETTA 2.0TSI WITH A DIRECT SHIFT GEARBOX (DSG) TRANSMISSION. THIS TRANSMISSION IS JUST LIKE A STANDARD CLUTCH TYPE STICK SHIFT BUT WITHOUT A CLUTCH PEDAL. ON BOARD COMPUTERS DEPRESS THE CLUTCH FOR THE DRIVER INSTEAD. THE DRIVER HAS A CHOICE OF SELECTING THE GEARS THEMSELVES (TIP MODE) OR CHOOSING A 'D' FULLY AUTOMATIC MODE. WE PREFER FULL AUTO MODE. WE LOVED THE WAY OUR CAR DROVE UNTIL A FEW WEEKS AGO WHEN WE FELT THE CAR SURGE, PAUSE, AND THEN SURGE AGAIN AS WE ACCELERATED FROM A TRAFFIC LIGHT. THE TACHOMETER INDICATED THAT THE TRANSMISSION WAS SHIFTING ERRATICALLY WITHOUT ANY RHYME OR REASON, AS IF IT HADN'T EVER LEARNED HOW TO SHIFT GEARS PROPERLY. BUT THE ERRATIC ACCELERATION DIDN'T REPEAT ITSELF AT THE NEXT LIGHT OR THE NEXT ONE EITHER. WE DISMISSED IT AS A FLUKE. BUT OVER THE NEXT FEW WEEKS THIS CONDITION REPEATED ITSELF UNTIL IT GOT SO BAD IT WOULD TAKE A LONG PAUSE BETWEEN GEARS THEN SURGE AHEAD WITHOUT CONTROL! WE FEARED DRIVING IT SO MUCH THAT WE STOPPED AND CONTACTED OUR DEALER THAT MONDAY. WE ALSO GOOGLED 'DSG PROBLEMS' AND WERE ASTONISHED AT WHAT WE SAW, AND READ! WE WEREN'T ALONE. SOME HAVE HAD NEAR COLLISIONS WHILE OTHERS WERE LEFT STRANDED. IT APPEARS THE 'BRAINS' OF THE DSG IS AT FAULT. IT'S CALLED THE MECHATRONICS UNIT MODULE AND IS ON BACK ORDER FOR UP TO 2 OR MORE MONTHS. WE'VE READ THAT MANY WHO HAVE HAD THEIR MECH.U. RECENTLY REPLACED ARE EXPERIENCING REPEATED MELTDOWNS. OUR CAR HAD ONLY AROUND 570 MILES ON IT WHEN IT HAPPENED. WE'RE CONTEMPLATING FILING A LEMON LAW CLAIM WITH VW. WE DON'T TRUST THIS CAR' WE FEAR IT! PLEASE HELP BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

DSG TRANSMISSION GOES INTO NEUTRAL SPORADICALLY AT SPEED, AND LOSS OF WHEEL POWER OCCURS FOR 5-10 SECONDS, THEN TRANSMISSION REENGAGES. PRNDS GEAR INDICATOR ON DASH FLASHES DURING THE EPISODE. HAPPENS REPEATEDLY BUT NO ENGINE CHECK LIGHT TRIGGERED, AND DEALERS CANNOT DIAGNOSE PROBLEM BECAUSE NO FAULT CODES ARE GENERATED. ON TWO OCCASIONS THE VEHICLE WOULD NOT REENGAGE AND HAD TO COME TO A COMPLETE STOP AND THE ENGINE HAD TO BE POWERED OFF ON AND BACK ON TO CLEAR PROBLEM. THIS IS A SAFETY ISSUE. *TR

TRANSMISSION DOWN SHIFTED APPROX 2 GEARS AND WAS STUCK IN 2ND GEAR. THE TRANSMISSION SELECTOR WOULD NOT RESPOND TO ATTEMPTS TO SHIFT OUT OF GEAR OR TO THE AUTOMATIC MODE. THE PRNDS LIGHTS ON THE CENTRAL DASH STARTED FLASHING. I WAS ABLE TO DRIVE TO DESTINATION STUCK IN 2ND GEAR, WHICH SEEMS TO BE A DEFAULT LIMP HOME MODE. *TR

I HAVE THE WOLFSBURG EDITION 2.0T AUTOMATIC TRANSMISSION. WHEN THE CAR IS ACCELERATING AND SHIFTING GEARS THERE IS A LOUD RATTLING SOUND. I TOOK IT TO THE DEALERSHIP SERVICE DEPT AND THEY CLAIMED THAT'S A NORMAL SOUND. I HAD A PASSAT WITH THE 2.0T PRIOR TO THE WOLFSBURG AND IT NEVER MADE THIS SOUND. WE TOOK ANOTHER JETTA WOLFSBURG EDITION FOR A DRIVE THAT WAS ON THE SALES LOT. UNFORTUNATELY, IT MADE THE SAME SOUND. IT IS ABSOLUTELY RIDICULOUS BECAUSE IT'S A BRAND NEW CAR. IT RATTLES EVERY TIME THE CAR ACCELERATES AND IS SWITCHING GEARS. IT SOUNDS LIKE SOMETHING IS LOOSE IN THE ENGINE. *TR

WHILE DRIVING MY 2009 VW JETTA SPORTWAGEN TDI WITH DSG TRANSMISSION 65 MPH ON FREEWAY, CAR HAD APPROXIMATELY 1175 MILES ON IT, SUDDEN LOSS OF POWER, FELT LIKE THE CAR WAS IN NEUTRAL THOUGH WAS STILL IN DRIVE. THE GEAR INDICATOR LIGHTS FLASHED AND NO ACCELERATION RESPONSE WHEN ACCELERATOR DEPRESSED. GEAR RE-ENGAGED APPROXIMATELY 5 SECONDS LATER AND WAS ABLE TO REGAIN SPEED WITH NO INCIDENT. TOOK INTO VW DEALER, THEY WERE UNABLE TO REPRODUCE, BUT CALLED VW TECH AND WERE TOLD TO REPLACE THE INPUT TEMPERATURE SENSOR ON THE TRANSMISSION. SENSOR WAS REPLACED AND I GOT THE VEHICLE BACK 5 DAYS LATER. APPEARS TO BE RUNNING FINE, NO REPEAT OF "FALSE NEUTRAL" IN THIS CASE, THERE WAS NO ACCIDENT OR INJURY, BUT SUDDEN LOSS OF POWER ON THE INTERSTATE IN TRAFFIC COULD VERY EASILY LEAD TO ACCIDENTS AND SERIOUS INJURY OR DEATH. *TR