2009 VOLKSWAGEN JETTA Complaints
View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN JETTA- EMERYVILLE, CA
WHILE DRIVING IN THE FAST LANE AT APPROXIMATELY 75 MPH THE VEHICLE BEGAN TO ACT AS IF IT WERE IN NEUTRAL FAILING TO DELIVER ANY POWER TO THE WHEELS. I STRUGGLED TO GET OVER TO THE SHOULDER AND WAS NEARLY IN TWO ACCIDENTS AND I THINK I SCRUBBED ONE OF MY RIMS ON THE CURB, BUT DIDN'T NOTICE AT THE TIME SINCE I WAS FREAKED OUT. I THEN HAD TO STOP AND RESTART THE CAR TO GET IT TO DRIVE AGAIN. THIS WAS THE SIXTH TIME IN ABOUT A WEEK THAT WE HAD THE CAR ACT AS IF IT WERE IN NEUTRAL WHILE DRIVING ALONG. THIS WAS THE FIRST TIME THAT POWER WAS NOT REGAINED SHORTLY AFTER LOSING POWER. THE FRUSTRATING THING IS THAT I HAD BROUGHT THE CAR TO THE DEALER EARLIER IN THE WEEK COMPLAINING THAT A SIMILAR INCIDENT HAD OCCURRED THE PREVIOUS WEEK WHERE I HAD LOST POWER TO THE WHEELS BUT THAT I HAD REGAINED IT AFTER 5-10 SECONDS. THEY SAID THEY COULD NOT DO ANYTHING BECAUSE THEY COULDN'T REPRODUCE THE PROBLEM WHEN THEY TEST DROVE THE CAR AND THAT NO "ERRORS" SHOWED UP IN THE COMPUTER HISTORY FOR THE VEHICLE. THEY BASICALLY SAID THAT SINCE THERE WERE NO BULLETINS PUT OUT BY VW THEY COULDN'T DO ANYTHING UNTIL THE ERROR OCCURRED AGAIN. THANKFULLY I WAS CARRYING MY VIDEO CAMERA IN THE CAR AND MY GIRLFRIEND RECORDED MUCH OF THE INCIDENT. I AM EMAILING THE DEALER TODAY AND WE'LL SEE WHAT THEY HAVE TO SAY NOW. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- NASHVILLE, NC
TL-THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. HE STATES THAT DSG DUEL CLUTH AUTOMATIC TRANSMISSION THAT THE TEMP SENSOR GOES BAD IT SENDS FALSE READING=S TO THE ELCTRONIC MODULE AND CAUSES THE TRANMISSION TO LOCK UP. GOING AT 70MPH ON THE HIGHWAY THE VEHICLE SHIFTED TO NEUTREL. THE VEHICLE STAYED IN NEUTRL UNTIL IT HIT 45 MPH WHEN GOT OFF THE HIGHWAY AND AT A STOP SIGN ON A OFF RAMP AND TRYING TO PASS THE TRANSMISSION CONTINUED TO LOCK UP AND ALMOST CAUSED AN ACCIDENT. THE VEHICLE WAS THEN TURNED OFF AND THEN TOWED TO AN DEALER AND THEY TOOK A LOOK AT THE VEHICLE AND THEY ARE INVESTIGATING THE PROBLEM WITH THIS VEHICLE. ALSO VOLKSWAGEN DIDNT TAKE THIS SITUATION SERIOULSY. THE FAILURE AND CURRENT MILEAGE WAS 868.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- AMES, IA
09 VW TDI SPORTSWAGEN DSG WILL RANDOMLY SHIFT INTO NEUTRAL. THIS HAS OCCURRED AT VARIOUS TIMES VARYING FROM BEING STOPPED TO CRUISING AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN IN THE SHOP TWICE FOR THIS PROBLEM. DURING THE FIRST VISIT, THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE SECOND TIME, WE TOOK A VIDEO OF THE EVENT AND SHOWED IT TO THE LEAD MECHANIC. THE SHOP HAS DETERMINED A TEMPERATURE SENSOR IN THE TRANSMISSION IS OVERHEATING AND CAUSING THE CAR TO SLIP INTO NEUTRAL. THE PART IS REPORTEDLY ON BACK ORDER AND WE DO NOT HAVE ANY ESTIMATE AS TO WHEN THE REPAIRS WILL BE COMPLETED. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- FLUSHING, NY
DSG TRANSMISSION DISENGAGED WHILE DRIVING DOWN BROOKLYN-QUEENS EXPRESSWAY TRAVELING 50MPH, HAD TO COAST CAR FROM LEFT LANE TO RIGHT SIDE SHOULDER. INCIDENT HAPPENED ABOUT 3-4 TIMES WHEN CARE HAD LESS THAN 700 MILES FROM NEW PURCHASE. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- LINCOLN UNIVERSITY, PA
DSG TRANSMISSION GOES INTO NEUTRAL SPORADICALLY AT SPEED, AND LOSS OF WHEEL POWER OCCURS FOR 5-10 SECONDS, THEN TRANSMISSION REENGAGES. PRNDS GEAR INDICATOR ON DASH FLASHES DURING THE EPISODE. HAPPENS REPEATEDLY BUT NO ENGINE CHECK LIGHT TRIGGERED, AND DEALERS CANNOT DIAGNOSE PROBLEM BECAUSE NO FAULT CODES ARE GENERATED. *TR
Source: NHTSA WEB SITE -
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2009 VOLKSWAGEN JETTA- GREAT FALLS, VA
DRIVING AT HIGHWAY SPEEDS IN CAR, THE TRANSMISSION WILL GO INTO NEUTRAL WITHOUT WARNING AND THE TRANSMISSION GEAR RANGE DISPLAY FLASHES. THE CARE MUST BE STOPPED AND RESTARTED TO ALLOW THE TRANSMISSION TO REENGAGE. DIAGNOSED AS A DSG TRANSMISSION PROBLEM CAUSING IT TO GO INTO "SAFETY MODE" IN RESPONSE TO A MALFUNCTIONING TRANSMISSION FLUID TEMPERATURE SENSOR. DEALER WORKING TO CORRECT THE PROBLEM. PROBLEM SEEMS TO HAPPEN INFREQUENTLY AND VERY UNEXPECTEDLY. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- BLYTHEWOOD, SC
WHILE DRIVING, VEHICLE TRANSMISSION DISENGAGED RESULTING IN NO POWER TO MAINTAIN SPEED. THIS OCCURRED TWICE, ONCE ON A RURAL HIGHWAY TRAVELING APPROXIMATELY 60 MPH AND ONCE ON THE INTERSTATE TRAVELING APPROXIMATELY 70 MPH. WITH THE FIRST OCCURRENCE THE TRANSMISSION RE-ENGAGED AFTER A FEW SECONDS. WITH THE SECOND OCCURRENCE, THE "PRNDS" SHIFT INDICATOR LIGHT BEGAN FLASHING AND I HAD TO MERGE OVER THROUGH TRAFFIC INTO THE EMERGENCY LANE TO AVOID HIGH SPEED TRAFFIC, ALL THE WHILE HAVING NO POWER. I THEN HAD TO SHUT THE ENGINE OFF AND RESTART IT TO CLEAR THE MALFUNCTION. I SCHEDULED AN APPOINTMENT AT THE DEALER FOR REPAIR AND A SENSOR(S) WERE REPLACED ON THE TRANSMISSION'S COMPUTER. SINCE THE REPAIR I'VE NOT HAD ANOTHER MALFUNCTION. THIS MALFUNCTION POSES A SERIOUS HAZARD AS ONE LOSES THE ABILITY TO MAINTAIN SPEED IN TRAFFIC, RESULTING IN A STALLED VEHICLE SITUATION. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- KATY, TX
2009 JETTA WITH 7100 MILES FAILED TO ACCELERATE AND THEN DIED. THIS HAPPENED INTERMITTENTLY 3 TIMES DURING A ONE WEEK PERIOD. THE CAR COULD BE RE-STARTED AFTER THE FAILURE BUT THEN DIED AGAIN. IT ACTED AS IF IT WAS NOT GETTING GAS. I FINALLY HAD IT TOWED TO VW DEALERSHIP BECAUSE I DIDN'T TRUST THAT IT WOULD NOT DO THIS WHILE ACCELERATING ON THE FREEWAY. VW DETERMINED THAT IT HAD A FAULTY FUEL PRESSURE REGULATOR. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- GAINESVILLE, FL
2009 JETTA SPORTWAGEN WITH DSG TRANSMISSION. CAR WAS BRAND NEW WITH 487 MILES. THE CAR COMPLETELY AND SUDDENLY LOST POWER IN TRAFFIC ALTHOUGH ENGINE WAS STILL RUNNING AND IN DRIVE. FELT LIKE IT WAS IN NEUTRAL. PNDRS LIGHTS ON DASHBOARD BEGAN BLINKING. PROBLEM RESOLVED SPONTANEOUSLY ONLY TO RECUR MOMENTS LATER. WAS TOLD BY VW TO HAVE CAR TOWED TO DEALER. THIS IS A POTENTIALLY LIFE-THREATENING SITUATION IF IT OCCURS IN TRAFFIC OR DURING A LEFT HAND TURN. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- DECATUR, GA
I OWN A 2009 VOLKSWAGEN TDI. IT NOW HAS JUST OVER 11000 MILES. AFTER ONLY A COUPLE THOUSAND MILES ON THE VEHICLE, I STARTED NOTICING THAT THE ENGINE HESITATES AND IN SOME CASES PRODUCES SEVERE BUCKING FOR MAYBE 2-3 SECONDS. DURING THESE INCIDENTS, THE VEHICLE HAS LESS POWER AND THIS CAN BE A SERIOUS PROBLEM IF ONE IS TRYING TO MERGE INTO TRAFFIC AND SUDDENLY HAS LESS POWER THAN ANTICIPATED TO ACCELERATE. THE PROBLEM UNFORTUNATELY CAN'T BE REPLICATED ON DEMAND. IT IS MORE OFF A SPORADIC OCCURRENCE. I HAVE TAKEN THE VEHICLE TOP THE DEALERSHIP 3 TIMES AND EACH TIME THERE IS NOTHING THAT THEY CAN FIND WRONG WITH THE CAR. THERE ARE NO ERROR CODES THAT SHOW UP WHEN THEY USE THEIR DIAGNOSTIC TOOLS AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE. THE ONLY THING THAT WAS DONE TO TRY TO SOLVE THE ISSUE WAS DURING THE MOST RECENT VISIT TO THE DEALERSHIP THE FUEL WAS SAMPLED AND LEFT OVERNIGHT IN A FREEZER TO CHECK FOR GELLING, I DON'T THINK IT WAS SENT TO A LAB FOR ANALYSIS. THE FUEL FILTER WAS ALSO CHANGED. THESE ACTIONS HAVE NOT CORRECTED THE PROBLEM. *TR
Source: NHTSA WEB SITE