2009 VOLKSWAGEN JETTA Complaints

I BOUGHT MY BRAND NEW 2009 JETTA TDI ON 5/28/2009 AND 2 DAYS LATER AFTER I HAD ONLY DRIVEN THE CAR FOR 200 MILES, THE AIR CONDITIONING STOPPED WORKING WHEN THE CAR WAS SITTING STILL. I OPENED THE HOOD AFTER I GOT TO MY DESTINATION TO REALIZE THAT THE COOLING FANS WERE NOT WORKING AT ALL. THEY WOULD NOT EVEN COME ON TO COOL THE ENGINE. THIS OCCURRED ON A SATURDAY, AND THE VW DEALER WHERE I BOUGHT IT WAS CLOSING IN AN HOUR. THEIR MASTER TECH AGREED TO STAY UNTIL I GOT THERE AND HE RAN SOME TESTS ON IT, AND TOLD ME HE SIMULATED A SEVERE ENGINE OVERHEAT AND THE FANS STILL DID NOT COME ON. HE SAID THE CAR COULD NOT BE DRIVEN AND IT WOULD HAVE TO STAY AT THE DEALER. HE SAID THE FAN RELAY WAS FAULTY AND WOULD HAVE TO BE REPLACED. THEN MONDAY MORNING THE SERVICE MANAGER WHOM DID NOT BELIEVE THE MASTER TECH DECIDED TO DRIVE MY CAR WITH A NON-FUNCTIONING COOLING SYSTEM TO SEE IF HE COULD REPLICATE THE PROBLEM. HE CALLED ME TO DISCUSS THE FACT THAT THE AIR CONDITIONING WORKED WHILE HE WAS DRIVING TO WHICH I SAID IT WILL WHEN YOU DRIVE IT, HOWEVER, IT DOES NOT WORK WHEN YOUR COME TO A STOP BECAUSE THE FANS DO NOT TURN ON. HE FINALLY DECIDED AFTER A DAY OF WASTED TESTS TO ORDER THE PART. I FINALLY GOT MY CAR BACK TODAY AFTER THEY HAD IT FOR 5 DAYS OF THE FIRST WEEK I OWNED IT. I AM SO GLAD I PURCHASED THE 100,000 MILE WARRANTY, BECAUSE THAT SORT OF PROBLEM AFTER 2 DAYS OF OWNERSHIP DOES NOT SAY MUCH FOR VW. EVERYTHING WAS COVERED UNDER WARRANTY, BUT I WAS STILL WITHOUT MY CAR FOR JUST SHY OF A WEEK. DIAGNOSED PART= COOLING FAN MODULE FAILURE. *TR

THIS COMPLAINT IS FOR A 2009 V.W. TDI (DIESEL ENGINE). WHEN I PRESS THE ACCELERATOR PEDAL WHEN THE ENGINE IS NOT YET WARMED UP, AND SHORTLY AFTER THE VEHICLE IS STARTED A HESITATION OCCURS. THIS IS VERY DANGEROUS WHEN IT HAPPENS IN TRAFFIC. THIS WAS REPORTED TO PLATINUM VOLKSWAGEN ON 1/6/09 DURING A VEHICLE COURTESY CHECK. THE CAR DEALER COULD NOT FIND THE PROBLEM; HOWEVER, THE PROBLEM CONTINUES. THIS HESITATION HAPPENS SEVERAL TIMES PER WEEK. *TR

WE WERE HEADING UP HILL WHEN SUDDENLY TRAFFIC CAME TO A CRAWL AFTER A FEW MINUTES WE STARTED TO SMELL SOMETHING LIKE BURNT BRAKE PADS, WE FIGURED IT WAS COMING FROM THE VEHICLES HEADING DOWN HILL BRAKING FRICTION, WE DID NOTHING OF IT UNTIL WE PULLED TO THE SIDE OF THE ROAD AND LIFT OPEN THE HOOD THEN NOTICED THAT THE SMELL WAS ACTUALLY COMING FROM OUR CAR ENGINE COMPARTMENT. THE INCIDENT TOOK PLACE ON A SATURDAY, ON THE FOLLOWING MONDAY I CALLED VW CUSTOMER SUPPORT TO REPORT THE INCIDENT. THE REPRESENTATIVE TOLD ME TO TAKE THE CAR TO THE NEAREST VW DEALERSHIP TO BE INSPECTED, THE DEALERSHIP MECHANIC MADE THE RECOMMENDATION TO HAVE THE CLUTCH REPLACED, VW AGREED TO HAVE IT REPLACED UNDER WARRANTY. HOWEVER THE NEW CLUTCH IS BEGINNING TO SHOW THE SAME SIGN OF FAILURE THE CAR HAS ONLY 6500 MILES ON IT. I HAVE HEARD FROM OUTSIDE SOURCES THAT MAIN CAUSE COULD BE THE DUAL MASS FLYWHEEL IT APPEARS THAT THIS IS HAPPENING TO A LOT OF OWNERS. *TR

I DRIVE A 2009 VW JETTA SEDAN 2.5 S, WHICH ONLY HAS 4,000 MILES. TWO DAYS AGO, WHILE DRIVING THE CAR ALL OF A SUDDEN IT STOPPED IN THE MIDDLE OF A HIGHWAY. IT LOST ELECTRIC POWER AND COULD NOT MOVE FURTHER. I THOUGHT IT WAS BECAUSE LACK OF GAS, BUT REALIZED IT WAS NOT THE CASE BECAUSE THE TANK WAS FULL. THE CAR DASHBOARD SIGNALED THAT THE BATTERY HAD A PROBLEM -ITS INDICATOR WAS TURNED ON. AND THAT WAS WHEN I REALIZED THAT THERE WAS NO POWER AND THE BATTERY WASN'T WORKING. SO, AFTER MOVING THE CAR TO THE SIDE OF THE HIGHWAY, I WAITED AND TRIED AGAIN AFTER TWO MINUTES AND, FORTUNATELY, THE IGNITION STARTED. THE PROBLEM WAS "FIXED," AT LEAST FOR THE TIME BEING. ALSO, A FEW MINUTES LATER THE BRAKES STOPPED FUNCTIONING. THE PEDAL TURNED REALLY HARD AND I COULDN'T PUSH IT ALL THE WAY TO THE BOTTOM. SO THE NEXT DAY I TOOK IT TO THE DEALERSHIP. THEY SAID THEY HAVE FOUND THE BRAKES PROBLEM (A BRAKE PUMP, OR SOMETHING LIKE THAT, NEEDED TO BE REPLACED). THEY STILL HAVE TO CHECK THE BATTERY PROBLEM. MY MAIN CONCERN IS THAT IF BOTH PROBLEMS COMEBACK AGAIN ME, AND MY FAMILY, MAY BE IN A VERY DANGEROUS SITUATION. IT SHOULD BE INVESTIGATED. AND I JUST WANT TO POINT OUT AGAIN THAT THIS IS A VEHICLE THAT I HAVE DRIVEN FOR ONLY SIX MONTHS. *TR

VEHICLE'S MOTOR ENGINE'S FAN WOULD NOT STOP RUNNING EVEN AFTER VEHICLE WAS SHUT OFF CAUSING THE BATTERY TO RUN OUT. *TR