2009 VOLKSWAGEN JETTA Complaints
View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN JETTA- JACKSONVILLE, FL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V913000(SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, HE CONTACTED TOM BUSH VOLKSWAGEN (9850 ATLANTIC BLVD, JACKSONVILLE, FL 32225, 904-371-4350) WHO SERVICED THE VEHICLE AND REPLACED THE DEFECTIVE COMPONENTS. TWO YEARS LATER, THE CONTACT'S WIFE NOTICED THAT THE ABS AND BRAKE WARNING INDICATORS WERE ILLUMINATED UPON STARTING THE VEHICLE. THE CONTACT DROVE THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR ANY FUTURE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE STANDING BY THE DEALER'S DECISION REGARDING THE HANDLING OF THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 135,000. *TT *JS CONSUMER STATED I WAS CONTACTED BY SARAH AT VW OF AMERICA'S CUSTOMER CARE DEPARTMENT AND TOLD THAT THE UPDATE THAT WAS DONE AND CODE THAT IS SHOWN DOES NOT HOLD THEM RESPONSIBLE FOR HONORING THE RECALL. I HAVE TRIED TO GET INFO ON HOW THE CODE WORKS WITH THE ABS MODULE AND WAS TOLD THERE IS NO ONE TO EXPLAIN. *JB
Source: CONSUMER LETTER -
2009 VOLKSWAGEN JETTA- SNOQUALMIE, WA
MY SON WAS DRIVING DOWN A WINDY ROAD (GOING ABOUT 30, IN THE CITY) WHEN THE BRAKE LIGHT, TRACTION CONTROL AND ABS LIGHTS TURNED ON IN THE DASHBOARD. CAR STOPPED OK AND WAS NOT INVOLVED IN AN ACCIDENT. THE CAR STARTED TO MAKING A BEEPING SOUND. WHEN HE ARRIVED HOME WE CHECKED IT WITH A SCANNER, CLEARED THE CODES. A DAY LATER THE SAME ISSUE WITH THE LIGHTS COME BACK ON. I CALLED VW AND MY LOCAL DEALER AND ALTHOUGH THERE IS A BULLETIN FOR THE ABS FOR MY YEAR JETTA, THEY SAID MY CAR WAS NOT PART OF IT.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- ROSCOE, IL
3 WEEKS AFTER PURCHASING MY PRE-OWNED VEHICLE IN MAY 2019, SMOKE STARTED POURING OUT OF THE ENGINE ON MY WAY TO WORK. I HAD MY CAR TOWED TO A SHOP AND WAS TOLD THE CAUSE OF THE ISSUE WAS BROKEN ENGINE HOSE CLAMPS. THE SHOP CHARGED ME ALMOST $700 FOR BRAND NEW HOSE ASSEMBLIES AND CLAMPS. ALSO, MY TRANSMISSION IS SLIPPING INTERMITTENTLY AND I DO NOT FEEL SAFE DRIVING THIS VEHICLE.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- ORANGEVALE, CA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO START THE VEHICLE, THE ABS CONTROL WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO SAVANNAH VOLKSWAGEN (50 EISENHOWER DR, SAVANNAH, GA 31406, (912) 920-5455) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL UNIT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- TUMWATER, WA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE ABS FAILED AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES). THE CONTACT DROVE THE VEHICLE TO VOLKSWAGEN OF OLYMPIA (2107 COOPER POINT RD SW, OLYMPIA, WA 98502, (844) 853-3221) AND WAS INFORMED THAT IN ORDER FOR THE RECALL REPAIR TO BE PERFORMED, THE ABS MODULE NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 VOLKSWAGEN JETTA- RICHARDSON, TX
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO HOVER CLAY COOLEY VOLKSWAGEN OF RICHARDSON (300 NORTH CENTRAL EXPRESS WAY, RICHARDSON, TX 75080, 214-336-5770). THE DEALER STATED THAT THEY WOULD NOT REPLACE THE ABS CONTROL MODULE FREE OF CHARGE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO SEND AN INVOICE WITH THE COST FOR THE ABS CONTROL MODULE AND THEY MAY PROVIDE REIMBURSEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- CLIFTON, NJ
KEY WILL NOT TURN TO START THE CAR '. ( I SEARCH ONLINE AND THERE MANY ' MANY... MANY ISSUES WITH THE 2006 TO 2012 VW JETTAS. THERE ALSO MANY... MANY... MANY CASES ONLINE ABOUT CAR WILL NOT TURN OFF DO TO THE KEY NO TURNING ) CALL THE SERVICE DEPARTMENT IN DELAERS AND HAVE MANY ISSUES WITH SAME PROBLEM. KEYS GETTING STUCK OR NOT TURNING TO START OR TO SHUT OFF THE CAR, THEY WILL NEED TO COMPLETE RUN OF THE GAS OR UNPLUG THE BATTERY TO SAFE TURN OFF THE CAR.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- SO.PORTLAND, ME
MY DAUGHTER IS DRIVING A 2009 VW JETTA THAT IS NOT FIT FOR THE ROAD,THE DEALERSHIP SAYS IT ISN'T THERE PROBLEM,BERLIN CITY HONDA, AND THAT THEY DON'T WORK ON THEM,AND THE EXTENDED WARRANTY DOESN'T COVER IT, AS THE LIGHT TURNS GREEN SHE STEPS ON THE GAS,AND NO POWER AND THE STEERING WHEEL LOCKS,SHE IS IN HEAVY TRAFFIC AND IN A PANIC, SHE PULLS THE KEY,PUTS IT BACK IN AND THE CAR STARTS AGAIN,NOW IT KEEPS HAPPENING AND BERLIN CITY SAYS THEY CAN'T HELP HER? IS THIS A RECALL?
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- VIRGINIA BEACH, VA
ABS MODULE RECALL FOR 2009 VOLKSWAGEN MODELS AFFECTED NEEDS TO BE REVISED, FOR THERE ARE LOTS OF CARS THAT SUFFER FROM ABS MODULES FAILING WHILE THEY ARE DRIVING. SOME CARS WHICH ARE ILLEGIBLE ARE LEFT UNFIXED BY VOLKSWAGEN BECAUSE THEY DO NOT FIT THE SPECIFIC DETAILS OF THE RECALL. THE COMPANY SHIPPED CARS OUT WITH FAULTY ABS MODULES AND REFUSE TO FIX IT AND THOSE CARS ARE HAZARDOUS ON THE ROAD. MY VEHICLE, FOR EXAMPLE, HAS ABS MODULE WORKING INTERMITTENTLY WHILE IT SHOULD BE STAYING ON. DURING A DIAGNOSIS THE ECU SENSES NO COMMUNICATION BETWEEN IT AND THE ABS MODULE, WHICH IS A HAZARD KNOWING MY ABS WILL NOT ALWAYS FUNCTION WHEN I NEED IT TO STOP QUICKER IN RESPONSE TO THE MANY OBSTACLES ON THE ROAD. THE FAULTY ABS SENSOR MESSED WITH MY STEERING AND GAUGES. THE GAUGES DO NOT PRESENT REAL TIME CALCULATIONS AND THE STEERING ASSIST HAS COMPLETELY SHUT DOWN DUE TO ABS BEING UNRESPONSIVE.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- RIVA, MD
RECALL 45F2 WAS PERFORMED ON 3/11/19. ABS LIGHT CAME ON, INDICATING ABS HAD BEEN DISENGAGED ON 5/20/19, WHICH IS THE PROBLEM THAT SHOULD HAVE BEEN FIXED WITH THE RECALL. RETURNED VEHICLE TO DEALERSHIP WHERE RECALL WAS PERFORMED. WAS INFORMED THAT I NEEDED TO PAY FOR PART THAT WAS DEFECTIVE AND THE REASON FOR THE RECALL, ABS MODULATOR. TECHNICAL SERVICE BULLETIN 2046841 FULLY DESCRIBES ISSUE.
Source: NHTSA WEB SITE