2009 VOLKSWAGEN PASSAT Complaints
View complaints related to 2009 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN PASSAT- PEORIA, IL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN PASSAT- TUSCASLOOSA, AL
SUDDEN FUEL SYSTEM FAILURE CAUSED ENGINE TO QUIT MULTIPLE TIMES WHILE DRIVING IN TRAFFIC. AFTER A FEW MINUTES SITTING DEAD IN TRAFFIC, THE ENGINE WOULD RESTART AND THE CAR WOULD OPERATE A FEW MINUTES UNTIL THE ENGINE SHUT-OFF AGAIN. THERE WAS NO WARNING THAT THE ENGINE WAS GOING TO QUIT. THE CAR HAD PLENTY OF FUEL. THE FOLLOWING TROUBLE CODES WERE PRESENT WHEN THE CAR WAS TAKEN TO A MECHANIC: P3043- FUEL PUMP MECHANICAL MALFUNCTION P0087- FUEL RAIL SYSTEM PRESSURE TOO LOW ULTIMATELY, THE LOW PRESSURE FUEL PUMP, THE HIGH PRESSURE FUEL PUMP AND THE FUEL CONTROL MODULE WERE REPLACED. EVEN THOUGH THE CAR HAD ONLY 32,000 MILES, VW DECLINED TAKING ANY RESPONSIBILITY FOR THE FAILURE.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- GLENDALE, AZ
WHEN BACKING UP, OR GOING FORWARD SLOW, TO PARK WITH FRONT WHEELS TURNING THERE IS A SNAPPING SOUND WHICH A AN ARIZONE VW DEALER BLAMES ON SALT/SAND FROM NE. CAR WAS ON LIFT IN MAINE AND I PAINTED UNDERCARRAIGE AND THERE WAS NO SIGN OF RUST EXCEPT ON PARTS OF CLAMPS/SCREWS. VEHICLE WAS WASHED A MINIMUM OF ONCE A WEEK DURING WINTER. MOVED TO AZ AND THE SNAPPING IS MORE EVIDENT. VW REPLACED MUCH OF THE FRONT END AND HAD CAR FOR THREE WEEKS. I HAVE AN EXTENDED WARRANTY ON THE CAR AND STILL HAD TO PAY OVER $1200.00. I WAS TOLD TO TAKE IT TO A VEHICLE REPAIR SERVICE TO HAVE IT CHECKED OUT.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- SUMMERVILLE, SC
THE STEERING WHEEL CONTROLS STOPPED WORKING ONE DAY, ALONG WITH THE HORN. SEVERAL DAYS LATER, THE AIRBAG WARNING LIGHT CAME ON, AND THE DISPLAY SHOWS "AIRBAG FAULT" EVERY TIME I START THE CAR. I PURCHASED AN EXTENDED WARRANTY FOR THIS CAR, AND VW REFUSES TO COVER THE REPAIR. MY LOCAL DEALERSHIP DIAGNOSED THE PROBLEM TO BE A FAULTY CLOCK SPRING.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- ELGIN, SC
PURCHASED THIS VEHICLE USED. I HAVE HAD IT FOR TWO YEARS NOW. PROBLEMS ENCOUNTERED: BURNING SMELL, DRIVER SIDE FLOOD LIGHT BLEW OUT OR CAME OFF; SHAKING MOMENTARILY WHILE DRIVING, DRIVER SIDE MIRROR FLEW OFF WHILE MAKING A LEFT TURN; NOTICED WHEN I HAD AN OIL CHANGE LAST OF JANUARY OR FIRST PART OF FEBRUARY THE VEHICLE WAS USING QUITE A BIT OF OIL. I PUT ABOUT FIVE OR MORE QUARTS IN BY MAY. THE LATTER PART OF MAY IT USED TWO QUARTS IN TWO WEEKS. WENT SHOPPING SATURDAY BEFORE MOTHER'S DAY, PARKED THE CAR AT FOOD LION WHEN I CAME BACK OUT, I TRIED TO START THE CAR AND IT STALLED. WHEN IT DID START, THE VEHICLE WAS SHAKING. I TOOK THE CAR HOME, CHECKED THE OIL ALONG WITH MY BROTHER AND IT NEEDED MORE OIL. I PUT TWO MORE QUARTS IN. ON MONDAY I WAS AT THE DEALERSHIP AT 6:40 A.M. (WOKE THEM UP). AFTER CHECKING THE CAR, THEIR FINDING WAS IT NEEDED A FUEL PUMP AND A SENSOR; LATER THEY REPLACED TWO CRANK SENSORS AND SAID THE CAR IS STILL SHAKING; THEN AFTER APPROXIMATELY A WEEK AND A HALF, I CALLED THE SERVICE MANAGER AND HE INFORMED ME THE CAR NEEDS A ENGINE. FRIDAY, MAY 22, I WENT BY THE DEALERSHIP AND PICKED UP SOME THINGS OUT OF THE AUTOMOBILE AND WAS TOLD THE WARRANTY COMPANY FINALLY GAVE IN AND THE MOTOR WILL BE IN, IN THREE DAYS. WELL, AFTER READING THE HORROR STORIES ABOUT THE 2009 PASSAT ON THIS WEBSITE. I PLAN TO TRADE THIS VEHICLE WITHOUT DELAY, AS SOON AS THEY RELEASE IT TO ME. I AM SADDEN, BECAUSE I REALLY LOVED THIS VEHICLE. I HAVE BEEN RELUCTANT TO DRIVE THIS CAR OUT OF TOWN, AND NOW I AM AFRAID TO DRIVE IT TO WORK WHICH IS 30 MILE A DAY PLUS OR AT ALL. I DO NOT FEEL SAFE IN IT, AND I PAY TO MUCH TO BE HAVING ALL THESE PROBLEMS. WHO KNOWS WHAT WILL BE NEXT.
Source: NHTSA WEB SITE -
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2009 VOLKSWAGEN PASSAT- RUSKIN, FL
MY POWER STEERING LOCK UP ON ME 2X RED LIGHT CAME ON THE SECOND TIME AND BING 3X. STEERING WHEEL WOULD NOT UNLOCK RIGHT AWAY. TOOK THE PASSAT DOWN TO A AUTHORIZED DEALER AND THEY SAID IT NEEDED RACK AND PINION AND IT COST $ 1,772.33. MY PASSAT IS 6 YEARS OLD AND HAD ONLY 37,270 MILES. THIS STEERING PROBLEM SHOULD HAVE NEVER HAPPEN WITH LOW MILEAGE. I CALLED THE VW CARE CENTER TO ASK IF IT WAS RECALL THEY SAID NO. AND WAS NOT UNDER WARRANTY. BECAUSE IT WAS OVER 3 YEARS OLD. I WILL NEVER BUY OTHER VW AGAIN SCENTS THEY WILL NOT STAND BY THEIR PRODUCT. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- ANN ARBOR, MI
MAIN REAR BEARING SEAL FAILURE, SUDDEN LOSS OF POWER, BURNING SMELL FROM UNDER CAR, $1,700 REPAIR. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- KANSAS CITY, MO
2009 VW PASSAT 2.0T. OIL LEAKING FROM REAR MAIN SEAL. REAR MAIN SEAL FAILED AT ABOUT 75,000 MILES, NOT COVERED UNDER WARRANTY. FIRST INDICATION WAS OIL SPOT ON DRIVEWAY AND THEN CHECK ENGINE LIGHT CAME ON. INSPECTED BOTTOM OF ENGINE AND IT WAS COATED WITH OIL. THE PCV VALVE FAILED AND CAUSED REAR MAIN SEAL TO RUPTURE AND SHOOT OIL (AND POSSIBLY GAS VAPORS) ALL OVER BOTTOM OF HOT ENGINE. ALTHOUGH NOTHING IGNITED IN THIS CASE, BEGAN TO QUESTION IF SOME OF THE OTHER FIRE INCIDENTS LISTED ON NHTSA SITE WERE POSSIBLY CAUSED BY SIMILAR CONDITION. FAILURE OF APPROX. $40 PART CAUSED APPROX. $1700 IN DAMAGE- ALL OUT OF WARRANTY. WARRANTY IS FOR 5 YEARS/60,000 MILES. NO MAINTENANCE DATA AVAILABLE TO OWNER INDICATED THAT PCV VALVE SHOULD BE CHECKED AS PART OF SCHEDULED MAINTENANCE. VW LEADERSHIP DECLINED TO ACCEPT ANY RESPONIBILITY FOR SITUATION. *JS
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- ELVERSON, PA
2009 VW PASSAT 2.0T. OIL LEAKING FROM REAR MAIN SEAL. REAR MAIN SEAL FAILED AT ABOUT 70,000 MILES, NOT COVERED UNDER WARRANTY. FIRST INDICATION WAS SMELL OF BURNING. SHORTLY BEFORE THIS FAILED, THE PCV VALVE FAILED - ALSO OUT OF WARRANTY. WARRANTY IS FOR 5 YEARS/60,000 MILES. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- NEW HUDSON, MI
INITIAL FAILURE OCCURRED WHILE ACCELERATING ONTO MAIN THOROUGHFARE. VEHICLE LOST ALL ENGINE POWER AND STALLED OUT. VEHICLE WAS SEND TO VW DEALER FOR REPAIR WHERE SOME WARRANTY REPAIRS WERE MADE AS WELL AS PREVENTATIVE MAINTENANCE THAT WAS ADVISED. THE CAR WAS RETURNED AS "REPAIRED" AND AFTER DRIVING HOME EXPERIENCED THE EXACT SAME FAILURE WHILE THE CAR WAS IDLING IN THE DRIVEWAY. CAR WAS RETURNED AGAIN AND EXPERIENCED THE SAME FAILURE A SECOND TIME WHILE I WAS TRAVELING ON I275 IN DETROIT. THE CAR STALLED OUT AND I AGAIN LOST ALL POWER. I WAS FORCED TO THE SIDE OF THE ROAD WHERE THE CAR THEN FAILED TO START. I WAS FORCED TO SIT FOR THREE HOURS IN 20 DEGREE WEATHER WITH A TWICE IN 2 WEEKS REPAIRED ISSUE AS MY CAR WAS BURIED IN SNOW ON THE INTERSTATE. THIS IS A MAJOR SAFETY HAZARD! *TR
Source: NHTSA WEB SITE