2014 VOLKSWAGEN PASSAT Complaints

View complaints related to 2014 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2014 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 VOLKSWAGEN PASSAT
    - Pontiac, MI

    When outside temperature freezes, so does driver door. Will not open from outside or inside. After a few hours driving, it eventually worked. But next day, same thing.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - Loveland, OH

    Vehicle engine abruptly stopped running on roadway. No prior symptoms. Would not restart although starter properly engaged. MIL light did not illuminate prior to stoppage. BlueDriver device showed no stored codes. Tow required. VW dealer service department was backed up and stated they could not even begin diagnosis for 2 to 3 weeks. Independent service technician diagnosed problem as failure of fuel pump control module and replaced the module.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - w sac, CA

    heater core getting clogged again, after multiple replacements, vwgoa will not perform recall because of other not related recall not performed. when heater core gets clogged three things happen, passenger side stops producing heat, windshield defrost does not operate correctly, and coolant lost due to evaporating and or leak into intercooler that can lead to engine damage

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - Silver Spring, MD

    The contact owns a 2014 Volkswagen Passat. The contact stated that while driving approximately 10-15 MPH and pulling out of a parking lot, the airbag warning light illuminated. The contact stated that she continued to drive the vehicle and noticed that the horn and the buttons on the steering wheel would fail to respond when engaged. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 VOLKSWAGEN PASSAT
    - Chula Vista, CA

    On Saturday October 30, 2021 my car was parked on the driveway. I tried to put the key in the ignition and the key would not go in. There is a white plastic piece in the ignition that will not allow the key to go in. My steering wheel and front tires locked. I called AAA and had a tow truck come so that I could have the car towed to the dealership. The driver was able to wiggle the key and start the car. I dropped off the car at the dealership on Saturday Oct 30th. I was told by the dealership that the key cylinder and steering wheel lock housing plus keys need to be replaced. I contacted VW of America and was told that they will not replace the part because the car is out of warranty. This is obviously a defect as there have been many recalls with this part in different model VW's. The dealership is trying to charge me $934.03 for this repair which I believe is a defect. Service advisor at Volkswagen stated that it is not safe to drive the car as it could leave me stranded. There were no warning lights or other symptoms prior to failure on Saturday October 30, 2021.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - Spring, TX

    After having parked the car long enough to eat dinner out, I pulled out onto the main street and the car engine showed clear signs of distress, sputtering, missing and ultimately going into what seemed to be limp mode. I was able to pull off the main lanes before the car died and would not re-engage after three attempts to restart. On the third attempt, the car stopped attempting to crank and the dash lights all began to blink until the only extra light that was left was the coil (glow plug indicator). We were left stranded in the street for a while until we could safely exit to push it out of the road and to a safe place. I later had the car towed to my mechanic where the issues were accessed and diagnosed. The causation of the failure is a combination of the first fuel pump failing and disintegrating then dispersing medal shards throughout the fuel system and ruining it entirety. I have never had any indicators or issues with this vehicle. There were no prior warnings or problems with the car. I was very blind sided and stranded in the road then felt forced to put myself in harms way to get it pushed out of danger and prevent an accident with another vehicle.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - Maple Valley, WA

    A few years ago I had my clock spring replaced as part of a recall. It just gave out again.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - East Nassau, NY

    None of the functions on the steering wheel of my 2014 VW Passat work. This includes the horn, the airbag and other functions on the steering wheel. This car is what my daughter uses for college. It puts her at risk and other drivers. She cannot beep the horn if someone is driving erratically, the air bag on the steering wheel does not work and sometimes the directionals do not work. This car will not pass inspection. VW has not put a recall out on this part and after doing some research, many VW's are affected by this issue. What makes matters worse, is that she had the same issue in 2018. She had to travel to a VW dealer almost 50 miles away from her college campus to have the clock spring replaced to the price of $646 dollars. Now it's 2021 and the same problem is occurring. What is the matter with VW where they will not take responsibility for their cars.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - Canastota, NY

    there is a TDI/AEM Emissions service action CODE: 23Z3 for this year TDI, that requires Dealer Software 'fix" , I have owned the car for a year now , with no contact from VW. Also, have read that there is a Recall on the Heater Cores getting clogged, and causing fogging windsheilds, driving hazard. And no contact from VW ?

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - North Dartmouth, MA

    1. Air bag clock spring (twice) 2. No horn, no airbag driver side safety issues. 3. Yes, twice confirmed by VW Dealer 4. No other inspections, just VW Dealer 5. No warnings of the issue until none of the controls were working - now an air bag light January 29, 2020 - 82227 miles, no air bag, no horn, no steering wheel controls. brought to dealer - says there is a known issue with the clock spring and replaced it no charge. August 11, 2021, 123221 miles, no air bag, no horn, no steering wheel controls. brought to dealer - says not covered. the first clock spring lasted 80,000, the second one even more faulty - lasted barely 40000.

    Source: NHTSA WEB SITE