2009 VOLKSWAGEN PASSAT Complaints
View complaints related to 2009 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN PASSAT- CHICAGO, IL
PULLED INTO GARAGE AND PARK AFTER COMING HOME FROM WORK. CAR STARTED ON FIRE 10 MINUTES LATER. THE CAR BURNED COMPLETELY ALONG WITH GARAGE. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- LOGANVILLE, GA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN PASSAT- BRAVORA, TX
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER CONFIRMED THAT THE MANIFOLD, CAM SHAFT, AND THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN PASSAT- TAKOMA PARK, MD
ON SUNDAY MORNING ABOUT 11:20 AM AS I TURNED MY CAR ON IT IMMEDIATELY STARTED TO RATTLE FOLLOWED BY BLACK SMOKE COMING FROM UNDER MY HOOD. I IMMEDIATELY TURNED MY CAR OFF, UNLOCKED MY HOOD AND UNBUCKLED MY 3 BOYS OUT OF THEIR CAR SEATS AND RAN OUT OF THE CAR. AS I MADE SURE THEY WERE AT A SAFE DISTANCE AWAY FROM THE CAR I WALKED BACK TO MY CAR POPPED THE HOOD UP AND NOTICED FIRE COMING FROM WHAT APPEARED TO BE THE ENGINE. I IMMEDIATELY CALLED 911 AND RAN TO MY NEIGHBORS APARTMENT TO ASK FOR WATER SO MY CAR WOULDN'T BURN TO THE GROUND. BY THE TIME THE FIRE DEPARTMENT MADE IT OUT MY NEIGHBOR AND I WERE ABLE TO PUT THE FIRE OUT THANK GOD. THE FOLLOWING DAY I HAD IT TO TOWED BY HANNA'S TOWING THROUGH MY CAR INSURANCE AGENCY TO THE NEAREST VOLKSWAGEN SERVICE CENTER. THE TOW TRUCK DRIVER WALTER HAD TO UNPLUG THE BATTERY BECAUSE WHEN HE TURNED IT ON TO PUT THE VEHICLE ON NEUTRAL TO HOOK IT UP TO THE TOW TRUCK IT STARTED TO SMOKE UP AGAIN. *JS
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- SCARSDALE, NY
AT 43,321 MILES, THE CHECK ENGINE LIGHT WAS ON. VEHICLE WAS BROUGHT TO A VOLKSWAGEN DEALERSHIP WHERE THE INTAKE MANIFOLD HAD TO BE REPLACED ALONG WITH THE FUEL INDUCTION. THE MANIFOLD WAS COVERED BY WARRANTY BUT, NOT THE FUEL INDUCTION. OUT OF POCKET COST $136.90 AT 54,337 MILES, WHEN ACCELERATED THERE WAS A HESITATION IN THE ENGINE AND THE CHECK ENGINE LIGHT HAD COME ON. VEHICLE WAS BROUGHT TO THE DEALERSHIP WHERE THE IGNITION COIL FOR CYLINDER 1 HAD TO BE REPLACED (CYLINDER MISFIRE FAULT AND COOLING FAN FAULTS) AND ALSO THE COOLING FAN WHICH WAS FAULTY. ALL NOT COVERED BY THE WARRANTY. OUT OF POCKET COST $864.35. *JB
Source: NHTSA WEB SITE -
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2009 VOLKSWAGEN PASSAT- NEWTON, NC
TRAVELING AT POSTED SPEED LIMIT ON LOCAL HIGHWAY WHEN THE ENGINE LOST POWER, BATTERY LIGHT ILLUMINATED, A/C STOPPED BLOWING ALTOGETHER. VEHICLE WAS TRAVELING UP SLIGHT INCLINE SO VEHICLE PULLED INTO NEAREST PARKING LOT OFF OF HIGHWAY. ONCE VEHICLE PULLED INTO PARKING LOT IT WAS TURNED OFF AND THE KEY REMOVED. ATTEMPTED TO RE-START VEHICLE, ENGINE WOULD TURN OVER BUT WOULD NOT START. REMOVED KEY FROM VEHICLE, EXITED VEHICLE AND NOTICED SMOKE COMING FROM UNDERNEATH HOOD. RAISED HOOD AND FOUND TOP LEFT REAR ENGINE COVER AND SURROUNDING PLASTIC TUBING AS WELL AS THE FABRIC ON THE UNDERSIDE OF THE HOOD ON FIRE. FIRE DEPARTMENT WAS CALLED BUT FIRE WAS EXTINGUISHED PRIOR TO THEIR ARRIVAL. VEHICLE TOWED TO LOCAL VW DEALERSHIP AND AWAITING INSURANCE ADJUSTER AND VW TO ASSESS DAMAGES. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- LOGANVILLE, GA
WE PURCHASED A 2009 VW PASSAT BRAND NEW IN 2009. SINCE THEN, WE HAVE HAD IT WORKED ON MULTIPLE TIMES, ALL FOR THE SAME PROBLEM! THE CAR SHOWS NO WARNING SIGN, AND ALL OF A SUDDEN IT SHAKES, SHUTS OFF, AND WILL NOT RESTART. THIS HAS HAPPENED WHILE DRIVING, AS WELL AS WHEN PARKED AND TRYING TO START THE CAR. THIS IS ALL IN REGARDS TO DEFECT IN THE FUEL PUMP SYSTEM. THE FUEL PUMP HAS BEEN REPLACED THREE TIMES, ALONG WITH FUEL PRESSURE SENSOR, INTAKE MANIFOLD, BATTERIES, YOU NAME IT. THIS PROBLEM BEGAN AT ABOUT 15,000 MILES, AND TWO OF THE REPAIRS WERE STILL UNDER WARRANTY. EVERYTIME WE HAVE BROUGHT IT TO THE VW DEALER, IT HAS BEEN THE SAME EXACT ISSUE. THIS IS AN EXTREMELY DANGEROUS ISSUE, I WAS LUCKY I WAS NOT DRIVING ON THE INTERSTATE WHEN THIS OCCURRED. I AM FEARFUL OF WHAT COULD HAPPEN, THIS CAR IS NOT SAFE. THE ISSUE HAS NOT BEEN FIXED, AND I AM UNSURE HOW THIS HAS NOT BEEN RECALLED ALREADY. I HAVE READ REVIEWS AGAIN AND AGAIN ON THE SAME ISSUE WITH THE 2009 PASSAT MODELS, AND OTHER PASSAT YEAR MODELS HAVE HAD FUEL SYSTEM RECALLS AS WELL. WHATEVER THE UNDERLYING CAUSE OF THIS, WHATEVER IS CAUSING THE FUEL PUMP TO GO BAD, OR IF THEY ARE JUST JUNK, IT IS NOT SAFE AND THIS ISSUE NEEDS TO BE INVESTIGATED IMMEDIATELY. VW WILL TAKE IT MORE SERIOUSLY WHEN A LIFE IS ON THE LINE. STILL TODAY, ON 6/12/2013, THOUSANDS OF DOLLARS LATER, MY 2009 VW PASSAT IS ONCE AGAIN BROKE DOWN, NOT STARTING, AND THE FUEL PUMP ONCE AGAIN, NEEDS TO BE REPLACED. CLEARLY THIS IS A MANUFACTURER'S DEFECT. WE BOUGHT A BRAND NEW CAR FOR THE SAFETY AND RELIABILITY VALUE, AND THIS HAS BY FAR BEEN THE MOST UNRELIABLE AND DANGEROUS VEHICLE I HAVE EVER OWNED IN MY LIFE. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- ADRIAN, MI
AS WE WERE APPROACHING A STOP SIGN THE ENGINE HESITATED OR STUTTERED AS WE CAME TO A STOP. AS I ATTEMPTED TO START AGAIN, THE ENGINE HESITATED, I NOTICED THAT THE ENGINE LIGHT HAD COME ON, SMOKE WAS COMING OUT FROM UNDER THE HOOD. I PULLED OVER AND OPENED THE HOOD TO FIND THE TOP LEFT REAR OF THE ENGINE COVER ON FIRE. I CALLED 911 AND THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE WHICH HAD BY THEN CONSUMED MOST OF THE PLASTIC COMPONENTS ON TOP AND REAR OF THE ENGINE. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- MIAMI, FL
I HAVE A VW PASSAT CC 2.0 TURBO 2009. I WAS DRIVING DOWN THE HIGHWAY AT 60 MILES WHEN SUDDENLY THE CAR UNDER THE SPEED TO 30 M. ALMOST I HAVE AN ACCIDENT WITH OTHER DRIVERS. I WENT TO VW DEALER AND THE PROBLEM I HAD WAS THE IGNITION COIL. THE VW WARRANTY DID NOT COVER THE DAMAGE AND I HAVE TO PAY FOR IT BEING THAT THIS IS A MANUFACTURING DEFECT OF THESE MODELS OF CARS. HERE I AM SENDING YOU A NEW YORK TIMES ARTICLE WHERE HE TALKS ABOUT THIS SITUATION. HTTP://WHEELS.BLOGS.NYTIMES.COM/2011/01/31/IGNITION-COIL-PROBLEM-IDENTIFIED-ON-NEARLY-500000-VW-PASSATS/ *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN PASSAT- MCALLEN, TX
THERE ARE 3 COMPLAINTS. I HAVE PURCHASED 2 VOLKSWAGEN PASSATS IN 2009. ONE IS WORKING FINE EXCEPT WINDSHIELD TANK LEAK, AND THE OTHER ONE HAS THE LEAKAGE AND AT THE SAME TIME AN ENGINE PROBLEM. I WOULD LIKE TO RECALL THE OTHER ONE OF WHICH I HAVE REGISTERED WITH VEHICLE ID HERE FOLLOWED BY THE BELOW REASONS AND REQUESTS. 1. WINDSHIELD TANK LEAKAGE SINCE THERE WAS NO ACCIDENT AND IT NATURALLY LEAKED. 2. ON THE 17TH OF NOVEMBER 2011, THE CAR SUDDENLY STOPPED AND EXHALED BLACK SMOKE AND I COULD NOT DRIVE ANY MORE. I DEFINITELY STOPPED AND CALLED A WRECK CAR AND WENT DIRECTLY TO THE DEALER. THE DEALER REPORTED AS STEERING COLUMN MODULE PROBLEM. (ALSO MENTIONED ABOUT INJECTOR ) 3. ON THE 14TH OF SEPTEMBER 2012, I WAS ON MY WAY TO WORK AND QUITE FAR AWAY FROM THE COMPANY, THE CAR SUDDENLY STOPPED WITH THE SAME PROBLEM AS 2011. I WAS LATE FOR WORK FOR SURE AND IT WAS ALMOST LIFE THREATENING CIRCUMSTANCE BECAUSE OF THE ENVIRONMENT. I CALLED THE WRECK CAR AND HERE IS ANOTHER REPORT FROM THE DEALER. "CUSTOMER STATES VEHICLE WAS DRIVING ROUGH, SHAKING AND EMITTING SMOKE EXCESSIVELY: SMELLED OF FUEL: MADE IT TO THE DEALERSHIP AND WILL NOT START. CHECK AND ADVISE. INSPECTED VEHICLE RETRIEVED P0300 RANDOM MISFIRE P0303 CYLINDER #3 MISFIRE AND P0087 FOR FUEL RAIL. NOTICED LARGE AMOUNTS OF WHITE SMOKE COMING FROM EXHAUST AND STRONG ODOR OF FUEL...)" 4. I HAVE POWER TRAIN WARRANTY FOR 5 YEARS OR 60K MILE (WHICH WILL BE THE FIRST) AND THE DEALER FIXED 2 TIMES FOR FREE BECAUSE OF THE WARRANTY. NOW EVEN THE WARRANTY IS BEING TERMINATED AND I HAVE NO OTHER WAYS TO SECURE MY SAFETY. FOLLOWED BY THE ABOVE REASONS, I WILL NOT BE ABLE TO DRIVE THIS CAR WHICH I HAVE PURCHASED IN 2009. WHEN I DRIVE THIS CAR, I DO NOT FEEL SAFE AND EVEN FEEL LIFE THREATENING DANGER WHILE I AM DRIVING BECAUSE THOSE MOMENTS IN THE PAST WERE VERY DANGEROUS. *TR
Source: NHTSA WEB SITE