2005 VOLKSWAGEN PASSAT Complaints

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED OUTSIDE IN RAINY WEATHER, WATER ENTERED THE VEHICLE THROUGH THE WEATHER STRIPPING ALONG THE SUNROOF AND LEAKED ONTO THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO DETERMINED THE DRAIN LINE ALONG THE SUNROOF WAS CLOGGED WITH DEBRIS AND NEEDED TO BE CLEANED OUT. THE MANUFACTURER WAS ALERTED.

SIDE IMPACT AIR BAGS FAILED TO DEPLOY, DESPITE SIGNIFICANT DAMAGE TO DRIVER'S SIDE FRONT AND REAR DOORS FROM A DIRECT IMPACT. ALSO DAMAGED WAS THE "B" POST, ALONG WITH 12" INTRUSION INTO PASSENGER SPACE. *JB

GOING HOME FROM WORK NEAR DUSK ON THE FREEWAY, MY CAR BEGAN TO VEER TO THE LEFT THEN THE RIGHT MAKING IT VERY DIFFICULT TO CONTROL THE CAR. I HAD NEVER EXPERIENCED ANY PROBLEMS WITH THE CAR (ONLY A YEAR AND A HALF OLD) SO I HAD NO IDEA WHAT IT COULD BE. I BEGAN TO GET VERY NERVOUS ESPECIALLY WITH TRAILER TRUCKS DRIVING NEAR ME. AS I BEGAN TO PULL OVER I HEARD A LOUD NOISE COME FROM THE REAR PASSENGER SIDE. ONCE STOPPED, I QUICKLY WENT TO INSPECT THE PASSENGER SIDE WHERE I SAW THAT MY TIRE HAD COMPLETELY SEPARATED FROM THE TREAD. AT THIS POINT, I REALLY GOT SCARED JUST THINKING OF WHAT COULD HAVE HAPPENED TO ME IF I HAD COMPLETELY LOST CONTROL. THE GOOD THING IS THAT I AM USUALLY A SAFE DRIVER. I ASSUME THAT IF I WERE DRIVING IN EXCESS OF SPEED I WOULD NOT BE HERE NOW. AFTER TEN MINUTES OF RECOVERY, I PROCEEDED TO CHANGE THE TIRE. I WAS NEAR A SAM'S SO I DECIDED TO SEE IF I COULD HAVE SOMEONE LOOK AT THE TIRE AND HAVE IT CHANGED BUT IT WAS LATE (8 PM) AND THEY WERE CLOSED. *NM

TWICE THE FLOOR BOARD IN THE RIGHT BACK SEAT FLOODED DUE TO AN IMPROPERLY INSTALLED POLLEN FILTER. THE SECOND FLOODING CAUSED MY AUTO TRANSMISSION MODULE TO SHORT AND PUT THE CAR IN LIMP MODE. *JB

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH UPHILL, THERE WAS POPPING NOISE FOLLOWED BY A LOSS OF ALL POWER. AFTER THE INITIAL ENGINE STALL, THE ENGINE WAS RESTARTED, BUT STALLED AGAIN. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE DEALER DETERMINED THERE WAS A FAILED CONNECTION OF THE INTER-COOLER HOSE AND PRESSURIZED HOSE THAT CONNECTS TO THE TURBO CHARGER. THE DEALER REPLACED THE HOSE FITTINGS ON THE TURBO CHARGER. UPDATED 6/27/2006 - THE CONSUMER FEELS THAT THE HOSE CONNECTION MECHANISM WASN'T SUFFICIENT TO SUPPORT THE HIGH PRESSURE CREATED BY THE TURBO. *NM

2005 VW PASSAT, REPEATED TOTAL FAILURE OF WINDSHIELD WIPERS. DOES NOT SEEM TO BE PREDICATED ON ANY SPECIFIC EVENTS. THE DEALERSHIP (DUKE GOLD'S SPEEDWAY VOLKSWAGEN) IS NOT FAMILIAR WITH THE PROBLEM AND DOES NOT SEEM TO KNOW HOW TO FIX IT. *NM

REGARDING THE INCIDENT OF REFERENCE, REPORTED UNDER ODI NUMBER 10146004, I HAVE TO SAY THAT I RECEIVED A LETTER FROM THE AUTO MAKER, VOLKSWAGEN OF AMERICA, DATED JANUARY 11, 2006. IT IS MY OPINION THAT SUCH LETTER DOES NOT ADDRESS THE FUNDAMENTAL POINT OF THE SECURITY AND SAFETY OF THE VOLKSWAGEN VEHICLE THAT I LEASED. IN THIS LETTER, VOLKSWAGEN ADMITTED "CONCERNS" ON SOME OF THE VEHICLES THEY MANUFACTURED AND THEIR INABILITY TO PROPERLY ADDRESS THOSE "CONCERNS". I REQUEST THE ASSISTANCE OF NHTSA IN PURSUING THIS MATTER AS AN ISSUE OF SAFETY AND DEFECTIVE PRODUCTION OF A VOLKSWAGEN AUTOMOBILE THAT MAY PROVE TO BE FATAL BECAUSE ITS MALFUNCTIONING HAS ALREADY PROVOKED AN ACCIDENT. PLEASE, ADVICE ON THE COURSE OF ACTION I SHOULD TAKE VERSUS VOLKSWAGEN OF AMERICA. *JB

THE FRONT AND REAR SEAT BELTS ON THE LEFT SIDE OF MY PASSAT ARE DEFECTIVE. THE DRIVERS BELT HAS BEEN 'LAZY' IN RETRACTING FROM TIME TO TIME BUT IT'S 'NORMAL' NOW. HOWEVER, MY LEFT REAR SEAT BELT HAS BEEN LAYING DETRACTED ON MY SEAT FOR ABOUT 3 MONTHS NOW SIMPLY BECAUSE NOBODY EVER SITS BACK THERE AND I'M ALWAYS DRIVING THIS CAR FOR WORK. BY READING MESSAGE BOARD SUCH AS WWW.TDICLUB.COM THIS IS A VERY COMMON COMPLAINT FOR THE 2004 AND 2005 VW PASSAT. TOMORROW MORNING I AM GOING TO MAKE AN APPOINTMENT WITH MY LOCAL VW FOR EVERY SEAT BELT IN THIS CAR TO BE REPLACED. IF THEY DO NOT COMPLY I WILL FOLLOW UP WITH ANOTHER COMPLAINT WITH THE NHTSA. THIS NEEDS TO BE A RECALL! *NM

CUSTOMER NOTICES A METAL ON METAL SQUEAKING NOISE COMING FROM DRIVER AND PASSENGER FRONT SEATS. NOTICEABLE WHEN THERE IS ANY WEIGHT SHIFT OF THE OCCUPANT IN THE SEAT SUCH AS DURING ACCELERATION, BUMPS, CORNERS, ETC. CUSTOMER UNABLE TO DETERMINE IF THE METAL ON METAL NOISE IS FROM SEAT BACK, SEAT SPRINGS OR SEAT MOUNTING. CUSTOMER IS CONCERNED THAT THIS WILL LEAD TO A WEAKENING OF THE METAL COMPONENTS AND THE SEAT WILL FAIL DURING AN ACCIDENT. *NM

ON NOVEMBER 4,2005, AROUND 7:30 PM WHILE A I WAS DRIVING MY CAR FROM NEW JERSEY TO NEW YORK CITY, A NEW JERSEY TRANSIT AUTHORITY BUS DANGEROUSLY CUT IN FRONT OF MY CAR. MY WIFE WAS ACCOMPANYING ME. AS I STOPPED TO AVOID THE BUS, THE BUS MADE A SUDDEN AND FULL STOP ABOUT 15 FEET IN FRONT OF ME. INSTINCTIVELY, I PUT THE CAR GEAR IN NEUTRAL. ALL OF THE SUDDEN MY CAR ENGINE STARTED ACCELERATING AT A VERY HIGH SPEED WITHOUT TOUCHING ANY PEDAL. I PUSHED THE BRAKE PEDAL TO SEE IF THE ACCELERATION WOULD STOP. WHEN I RELEASED THE BRAKE PEDAL , THE CAR STARTED RUNNING TOWARD THE STATIONARY BUS, DESPITE THE FACT THAT THE CAR GEAR WAS IN THE NEUTRAL POSITION. AS A RESULT, MY CAR MOVED FORWARD AND HIT THE BACK OF THE BUS. THE BUS DRIVER GOT OUT AND ASKED IF WE WERE OK. SHE SAID SHE WAS FINE AND WERE NO PASSENGERS IN THE BUS. WE WERE ALL RIGHT TOO. THERE WERE NO POLICEMEN TO MAKE A REPORT. THE BUS GET A MINIMAL DAMAGE. MY CAR WAS MOSTLY DAMAGE ON THE FRONT SIDE OF THE DRIVER'S SIDE, BUT WAS DRIVABLE. ABOUT TWO WEEKS PRIOR TO THE ACCIDENT, I WAS DRIVING THE SAME CAR ON THE NEW JERSEY TURNPIKE AND EXPERIENCE THE SAME SUDDEN ACCELERATION OF THE CAR ENGINE. AFTER A FEW SECONDS, THE CAR CONTINUED RUNNING NORMALLY. IN VIEW OF THE SERIOUS EVENTS WITH THIS 2005 PASSAT WHICH HAS ONLY AROUND 10,000 MILES, I CONCLUDE THAT THIS VEHICLE IS PRONE TO FAULTY PERFORMANCE AND IS DANGEROUS AND UNPREDICTABLE ON THE ROAD. I PARTICULARLY BLAME VOLKSWAGEN OF AMERICA AS THE DIRECT RESPONSIBLE PARTY FOR THE ACCIDENT THAT OCCURRED ON 11-04-05, AROUND 7:30 PM, NEAR THE LINCOLN TUNNEL , ON THE NEW JERSEY SIDE, WHEN A CLEAR MALFUNCTION OF THE 2005 PASSAT THAT I LEASED FROM VOLKSWAGEN, PROVOKED AN ACCIDENT THAT COULD HAVE BEEN AVOIDED AND THAT MIGHT HAVE BEEN MORE SERIOUS. CAR REFERENCE: 2005 VW PASSAT GLS, 1,8 SEDAN. SERIAL NUMBER: [XXX], LEASED FROM THREE COUNTY VOLKSWAGEN, 701 RIVERSIDE AVENUE, LYNDHURST, NJ 07071. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)