2009 VOLKSWAGEN PASSAT Complaints

View complaints related to 2009 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN PASSAT
    - NORTH POTOMAC, MD

    ACCELERATION HESITATION FOR 1-3 SECONDS WHEN THROTTLE ENGAGED AT LOW SPEED. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - TAMPA, FL

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,826 AND THE CURRENT MILEAGE WAS 79,836.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN PASSAT
    - EVANS , GA

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE'S ENGINE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE BATTERY. THE DEALER REPLACED THE BATTERY, FUEL PUMP AND THE FUEL PUMP CONTROL MODULE BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL SPORADICALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WERE 62,800 UPDATED 07/11/12*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN PASSAT
    - ALLEN, TX

    THIS WAS A VERY DANGEROUS EXPERIENCE. AFTER STOPPED AT ONE TRAFFIC LIGHT, THE ENGINE WAS TOTAL SHUT DOWN WHEN I PRESS THE ACCELERATION PEDAL. CAR STOPPED IN THE MIDDLE OF THE ROAD RIGHT AFTER THE CAR MADE THE LEFT TURN. THEN I RESTARTED THE ENGINE, IT SEEMED NORMAL, BUT AFTER ONLY 300 YARDS WHEN I HIT THE GAS PEDAL, THE ENGINE STALKED AGAIN. CAR JUST PARKED IN THE MIDDLE OF THE ROAD. I RESTARTED THE ENGINE AGAIN, THIS TIME THE CHECK ENGINE LIGHT WAS ON, AND SAME PROBLEM HAPPENED AFTER THE CAR BARELY RAN OVER 400 YARDS. I FINALLY DROVE TO HOME WITH 7 OR 8 RESTARTS FOR 4 MILES. THEN ON MAY 21, I CALLED AAA TO TOW MY CAR TO A LOCAL VW DEALER. IN THE MORNING OF MAY 22, THE DEALER'S SERVICE ADVISER CALLED ME THAT THE HIGH PRESSURE FUEL PUMP WAS BROKEN AND NEED TO BE REPLACED. THE COST INCLUDING DIAGNOSE IS $873. HOWEVER, AROUND 4PM IN THE AFTERNOON, THE DEALER CALLED AGAIN AND ADVISED THAT THE REPLACEMENT OF FUEL PUMP DOES NOT SOLVE THE PROBLEM. THE DEALER HAS MADE CALL TO VW FOR THE TECHNICAL SUPPORT. *TT

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - ATLANTA, GA

    THE DESCRIPTION OF THE RECALL ON THE 130 EARLIER PASSAT VEHICLES WAS EXACTLY WHAT WE HAD. THE STEERING WHEEL MADE A GRINDING NOISE WHEN STARTED AND THE WARNING LIGHT CAME ON. THE CAR WAS SOMEWHAT DRIVABLE BUT W/O ANY POWER ASSIST WHATSOEVER. I AM A MAN AND COULD WRESTLE WITH IT TO GET THE CAR OUT OF THE PARKING SPACE AND OVER TO THE LOCAL DEALER. BUT MY WIFE WOULD HAVE BEEN STRANDED. AND I FEAR WHAT MAY HAPPEN IF THIS FAILURE OCCURRED WHEN THE VEHICLE WAS IN MOTION. THERE WOULD LIKELY BE AN ACCIDENT THROUGH NO FAULT OF THE DRIVER. THIS HAD HAPPENED TO MY WIFE SEVERAL TIMES BUT IF SHE SHUT THE ENGINE OFF AND RESTARTED THE CAR, THE PROBLEM WENT AWAY. THE DEALER SAID THEY COULD NOT DUPLICATE THE PROBLEM AND EVEN SOLD US A NEW BATTERY AS THEIR MACHINE WAS SHOWING LOW VOLTAGE CODES. THE TECH EVEN SAID THAT MAY AFFECT THE STEERING, SINCE IT HAS ELECTRONICS. NOT SURE WHY IN THE WORLD WE NEED STEERING SYSTEMS THAT HAVE ELECTRICAL COMPONENTS. I THINK THAT VW HAS UNDERESTIMATED THE NUMBER OF VEHICLES THAT LIKELY WERE MANUFACTURED WITH THIS DEFECTIVE PART. THE REPAIR WAS AN ENTIRE NEW STEERING RACK FOR THE CAR. *JS

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - RAYMORE, MO

    TL* THE CONTACT OWNED A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO AN UNKNOWN OBJECT IN THE ROAD. NONE OF THE FRONT OR REAR AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES FROM A BUMP TO THE FOREHEAD. ALSO, THERE WAS AN OCCUPANT IN THE REAR PASSENGER SEAT, WHO SUSTAINED SEVERE INJURIES TO THE BRAIN AND REMAINED HOSPITALIZED. A POLICE REPORT OF THE INCIDENT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AND WAS TOWED TO A IMPOUND FACILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN PASSAT
    - WILLIAMSTOWN, KY

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT CC. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE STEERING WHEEL SEIZED AND WOULD NOT TURN IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 112,199 AND THE CURRENT MILEAGE WAS 112,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN PASSAT
    - WHITESTONE, NY

    MY CAR IS 2 YRS OLD ITS A VW PASSAT. HAS STOPPED ON THE HIGHWAY SEVERAL TIMES WHILE I WAS DRIVING. THE FUEL PUMP WAS REPLACED SEVERAL TIMES ALONG WITH THE COMPUTER. ALSO GOT A PARKING BRAKE MALFUNCTION SIGN POPPED UP, THE CAR WAS TAKEN TO SERVICE WHERE IT WAS REPAIRED. NOW MY CAR HAS COMPLETELY SHUT DOWN AGAIN AND IS IN SERVICE YET AGAIN. PLEASE HELP! *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - OAKDALE, CT

    LOSS OF POWER STEERING. STEERING GAUGE LIGHT TURNS ON, ALONG WITH ABS LIGHT, TRACTION LIGHT. STEERING WHEEL HARDENS AND IT IS UNABLE TO STEER VEHICLE. SECOND TIME THAT HAS OCCURRED. CRASH AVERTED DUE TO LOW SPEEDS. HAD THE INCIDENT OCCURRED MINUTES BEFORE DURING HIGHWAY DRIVE, CERTAIN ACCIDENT WOULD'VE BEEN UNAVOIDABLE. INCIDENT HAPPENED AT APPROX. 7000 MILES FIRST AND NOW AGAIN AT APPROX. 24K MILES. VEHICLE BEING REVIEWED. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - HOUSTON, TX

    TL*THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE TURNING LEFT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BRICK PILLAR HOLDING UP A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE ALSO ACCELERATED TWO ADDITIONAL TIMES. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NOTHING WRONG. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 15,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE