2010 VOLKSWAGEN PASSAT Complaints
View complaints related to 2010 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2010 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 VOLKSWAGEN PASSAT- MONTEREY, CA
I HAVE A 2010 VOLKSWAGEN PASSAT WITH ALMOST 70,000 MILES. I PURCHASED THE BRAND NEW CAR IN AUGUST 2010. IN SEPTEMBER 2014 AND NOVEMBER 2014 (THANKSGIVING DAY), AN IGNITION COIL FAILED WHILE I WAS DRIVING. IN SEPTEMBER, I WAS PULLING OUT OF A PARKING LOT ONTO A BUSINESS ROAD WHEN THE IGNITION COIL FAILED. IN NOVEMBER, I WAS ON THE ON-RAMP FOR THE INTERSTATE WHEN THE IGNITION COIL FAILED. THIS WAS ESPECIALLY SCARY AS THE RAMP WAS UPHILL AND THE CAR BARELY HAD ENOUGH POWER TO MAKE IT UP THE RAMP. BOTH TIMES, THE CAR BEGAN TO SHAKE, AND SEEMED TO LOSE POWER AS IT WAS UNABLE TO GO INTO THIRD GEAR, AND HAD TROUBLE MAKING IT UP THE SMALLEST HILL. THE SECOND TIME AN IGNITION COIL FAILED, THE CAR ALSO HAD A LOT OF SMOKE COMING OUT THE TAILPIPE. BOTH TIMES I HAD TO DRIVE HOME AND THEN TO THE DEALERSHIP AT 25 MILES AN HOUR IN A SHAKY VEHICLE IN ORDER TO HAVE THE IGNITION COIL REPLACED. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- BETHANY, CT
WHILE ACCELERATING FROM A TOLL PLAZA I FELT THE CAR SHUTTER AND HEARD/FELT IT BANG. THAN THE CAR DROPPED INTO SECOND GEAR AND THE "D" INDICATOR OF THE TRANSMISSION STARTED TO FLASH. I WAS FORCED TO PULL OVER TO THE SIDE OF THE ROAD (THROUGH A LOT OF TRAFFIC). ONCE ON THE SIDE OF THE ROAD I WAS ABLE TO SHUT OFF THE CAR AND RESTART IT. THE CAR WORKED FINE AFTER THAT. THIS IS THE THIRD TIME THIS HAS BEEN AN ISSUE. IT WAS REPAIRED THE FIRST 2 TIMES BY THE DEALER. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- BROOKLYN, NY
WHILE DRIVING ON THE HIGHWAY WITH THE SUNROOF CLOSED. OUT OF THE BLUE AND UNPROVOKED - THE SUNROOF EXPLODED. IT WAS NOT HIT BY ANYTHING TO CAUSE THIS. THE MAJORITY OF THE GLASS FLEW OUT, BUT HAD THE INNER PLASTIC SUNROOF MATERIAL BEEN OPEN IT CERTAINLY COULD HAVE INJURED THOSE INSIDE. ADDITIONALLY OVER THE COURSE OF THE NEXT FEW DAYS I DID FIND DARK GLASS SHARDS IN MY HAIR THAT HAD CLEARLY COME FROM THE SUNROOF. MY STORY IS LUCKY, BUT EASILY COULD HAVE ENDED IN INJURY TO DRIVER FROM THE GLASS OR FROM INJURIES TO OTHERS ON THE ROAD CAUSED BY AN ACCIDENT PROMPTED BY THE SHOCK OF UNPROVOKED SHATTERING GLASS TO THE DRIVER. THE CAR IS NOT VERY OLD (2010) AND THE SUNROOF IS CERTAINLY NOT OVERUSED. THIS ABSOLUTELY CAN'T BE THE USERS' FAULT. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- BEL AIR, MD
DRIVING AND WENT TO PUT CAR INTO REVERSE AND THE TRANSMISSION GEAR INDICATOR STARTED BLINKING AND CAR WOULD NOT GO INTO GEAR. CAR HAD TO BE TURNED OFF AND RESTARTED TO GET CAR TO SELECT GEAR AND MOVE AGAIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS WHERE NOT BEING ABLE TO MOVE THE CAR IN A TIMELY MANNER PUT ME AND MY PASSENGERS IN IMMINENT DANGER. I HAD A TRANSMISSION SERVICE DONE AT 60,000 MILES AND THE TRANSMISSION WAS "BETTER", BUT THE PROBLEM STILL CROPPED UP OCCASIONALLY. NOW, AT 75,000 MILES, THE PROBLEM SEEMS OCCUR MORE OFTEN. AFTER RESEARCH, IT APPEARS THERE ARE ISSUES WITH THE DSG UNIT IN THIS CAR, BUT VW HAS IGNORED IT ON PASSATS WHILE EXTENDING WARRANTY SERVICE ON OTHER CARS THAT USE THIS SAME TRANSMISSION. THE "MECHATRONIC" UNIT IS THE PROBLEM PART. SEE: VW RECALL NO. 37E3/S7 & AUDI RECALL NO. 37E5/J7, SERVICE BULLETIN NO.: TB-35-11-01 , SERVICE BULLETIN NO.: TB-30-14-01, SERVICE BULLETIN NO.: CSC-37E6/S8. A COPY OF THE EXTENDED WARRANTY THAT SEEMS TO COVER MOST CARS EXCEPT MINE CAN BE FOUND HERE: HTTP://WWW.MYTURBODIESEL.COM/IMAGES/PDF/VW-DSG-RECALL-WARRANTY-EXTENSION.PDF. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- SPRINGFIELD, MO
NOTICED EXCESSIVE WEAR ON ALL FOUR TIRES. WENT TO DEALERSHIP TO RESOLVE THE ISSUE. THEY SAID THE EXCESSIVE CUPPING AND FEATHERING WAS NOT A VOLKSWAGEN PROBLEM. I JUST NEEDED TO REPLACE THE ALL FOUR TIRES AT MY OWN EXPENSE. I WENT TO MY OWN MECHANIC AND THE EXCESSIVE CUPPING AND FEATHERING WAS NOT AN ALIGNMENT PROBLEM OR PROBLEM INHERENT IN THE TIRE. THE WEIGHT IN THE REAR WAS TOO LIGHT. PROBABLY WHEN THE MANUFACTURER USED A LIGHT WEIGHT SMALL SPARE, THE WEIGHT OF THE VEHICLE CHANGED AND CAUSED THE EXCESSIVE CUPPING AND FEATHERING. I ADDED A 40LB BAG OF PLAY SAND IN THE TRUNK OVER THE SMALL SPARE TIRE AND HAVE NOT HAD ANY EXCESSIVE CUPPING AND FEATHERING ISSUES SINCE. *TR
Source: NHTSA WEB SITE -
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2010 VOLKSWAGEN PASSAT- FRANKLIN, MA
I JUST BROUGHT MY 2010 VW PASSAT TO THE DEALER TO INVESTIGATE WHY MY GAS TAKE HAS TROUBLE FILLING. THEY TOLD ME THAT THE VENT SYSTEM IN THE TANK FAILED AND THAT I WOULD NEED TO REPLACE THE WHOLE TANK TO FIX IT. THIS CAR IS ONLY 4 YEARS OLD AND THE TANK SHOULD NOT HAVE FAILED. I'M NOT SURE IF IT'S ALSO A SAFETY ISSUE IF I KEEP DRIVING IT. I ALSO BELIEVE THAT THIS SHOULD BE THE RESPONSIBILITY OF VW. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- SOUTH WEBER, UT
MY WIFE BOUGHT A 2008 TOUAREG FROM A LOCAL DEALER WITH ABOUT 16,000 MILES ON IT AND SHE SELDOM DRIVES THE VEHICLE (TO AND FROM WORK). AFTER ABOUT 3 OR 4K MILES THE TIRES BEGAN TO MAKE ALOT OF NOISE. I NOTED FEATHERING/CUPPING ONLY ON THE INSIDE REAR TIRES. THE TIRES WITH NEW ONES AND AFTER ABOUT 8,000 MILES (W/ROTATIONS) THE REAR TIRES BEGAN TO FEATHER?CUP AGAIN. I HAVE A 2010 PASSAT THAT HAS THE SAME EXACT PROBLEM. WHEN THE TIRES BEGIN TO FEATHER/CUP THE NOISE SOUNDS LIKE SNOW TIRES.THIS IS THE REAR TIRES ONLY AND ON THE INSIDE TREAD. I CAN'T ROTATE THE TIRES CAUSE WHEN YOU DO, IT SOUNDS LIKE ONE IS RUNNING ON ALL FLAT TIRES.I CHECKED THE WEB AND THERE IS THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AND OF COURSE VW DENIES ANY WRONGDOING. I BELIEVE ITS A REAR GEAR-BOX, OR AXLE PROBLEM. I HAVE SPOKE TO MANY VW OWNERS 07 THRU 2010 AND MOST HAVE THE SAME PROBLEM, WHILE ONLY A FEW DO NOT. I BELIEVE A RECALL IS ON ORDER. VW ENGINEERS SHOULD BE ASHAMED FOR ALLOWING THIS DEFECT TO LEAVE THEIR FACTORIES AND VOLKSWAGEN TO YOU I SAY..NOT BUILT TO LAST! *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- CULPEPPER, VA
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS A POPPING SOUND AS THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE STEERING CONTROLS AND HORN FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN PASSAT- JACKSONVILLE, FL
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT . THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO JERK AND WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS ADVISED THAT THE MECHATRONIC BOX FOR THE TRANSMISSION HAD MALFUNCTIONED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN PASSAT- BEL AIR, MD
CAR EQUIPPED WITH DSG TRANSMISSION (AUTOMATIC MANUAL) PRNDS LIGHT STARTED FLASHING, CAR WOULD NOT GO INTO REVERSE AND WAS STRANDED BLOCKING ROADWAY WITH ONCOMING CARS. TRIED SELECTING ANY GEAR, PUTTING INTO PARK, BACK INTO GEARS AND THE CAR WOULD NOT MOVE. FINALLY WENT INTO DRIVE AND PULLED OUT OF TRAFFIC BY DRIVING UP CURB. CAR WOULD NOT SHIFT TO 2ND. PULLED OUT OF TRAFFIC, TURNED OF CAR AND RESTARTED. PROBLEM DISAPPEARED. HAPPENED AGAIN 7 DAYS LATER, RESTART SOMEHOW FIXED PROBLEM. NOW FEARFUL THAT CAR MAY BE STRANDED SOMEWHERE OR FAIL TO ENGAGE WHILE DRIVING AS OTHERS HAVE LISTED. *TR
Source: NHTSA WEB SITE