2010 VOLKSWAGEN PASSAT Complaints

PRNDS LIGHTS FLUSHING AND DSG SHIFTING PROBLEMS. CAR STOPPED ON RED LIGHT WITH DSG IN D POSITION. ON GREEN LIGHT, CAR MOVED AND ACCELERATED BUT, RPM RAISED ABOVE 4000 AND GEAR DOES NOT SHIFTED TO THE NEXT STAGE. SPEED CONTROL WAS DIFFICULT. ADDITIONALLY, CAR HAD A BLINKING SHIFTER "D" LIGHT. I STOPPED THE CAR AND ATTEMPTED TO CHANGE DSG TO S, N, P BUT, SHIFTER LIGHTS CONTINUE TO BLINK. ONLY AFTER TURNING MY CAR COMPLETELY OFF AND RESTART, DSG MALFUNCTION HAD BEEN FIXED. FORTUNATELY, IT HAPPENED AT LOW SPEED AND DID NOT LEAD TO LOST OF CONTROL. *TR

DSG TRANSMISSION - FAILURE TO PROPERLY DOWNSHIFT FROM A COMPLETE STOP. THIS IS A FREQUENT, RECURRING PROBLEM WITH THIS TRANSMISSION. WHEN PULLING AWAY FROM A COMPLETE STOP, FIRST GEAR DOES NOT AND WILL NOT ENGAGE UNTIL THE CAR HAS BEEN STOPPED FOR A FEW SECONDS. IF I AM MOVING AT ANY SPEED OVER 4 MPH THE CAR WILL SHIFT INTO 2ND GEAR AND STAY. I HAVE HAD TO FLOOR THE GAS PEDAL TO GET THE CAR TO DOWN SHIFT BACK TO FIRST AT VERY LOW SINGLE DIGIT SPEEDS. THIS DELAY RESULTS IN UNCERTAIN ACCELERATION, WHICH CAN BE DANGEROUS WHEN ATTEMPTING TO PULL INTO MOVING TRAFFIC OR MERGE ONTO A ROADWAY. IN MANY INSTANCES, THE DELAY OF REENGAGEMENT OF FIRST GEAR IS VIOLENT ENOUGH SPIN THE FRONT TIRES, AND PUT THE DRIVER BACK AGAINST THE SEAT AND THE TRACTION CONTROL LIGHT COMES ON. THE DANGEROUS PART IS NOT KNOWING WHEN THIS PROBLEM WILL OCCUR. THIS VEHICLE HAS BEEN INTO THE LOCAL DEALERSHIP ON MULTIPLE OCCASIONS TO ADDRESS THIS COMPLAINT AND HAS YET TO BE RESOLVED. THE REGIONAL VW FIELD ENGINEER AND REP HAVE BEEN MADE AWARE OF THE SITUATION AND HAVE FAILED TO MAKE THE CAR RIGHT BY THROWING PARTS AT WHAT THEY THINK THE PROBLEM IS, INSTEAD OF TRYING TO FIND AN ACTUAL SOLUTION. THE CAR HS BEEN IN THE DEALER FOR ABOUT A MONTH'S WORTH OF TIME DURING MY 5 MONTHS OF OWNERSHIP. THIS PROBLEM IS SO BAD, THAT I HAVE HAD MANY NEAR MISS ACCIDENTS BECAUSE THE CAR COULD NOT GET OUT OF ITS OWN WAY DUE TO THE TRANSMISSIONS REFUSAL TO DOWNSHIFT INTO A LOWER GEAR FOR MORE POWER. ONCE IN 4TH AND ABOVE, THE CAR DRIVES JUST FINE AND DOWNSHIFTS WITHOUT ISSUE. THE PROBLEM LIES PRIMARILY WITH 1ST, 2ND, AND 3RD. IN ANOTHER 500 MILES THE CAR IS TO RETURN TO THE DEALER FOR THE CLUTCHPACK TO BE REPLACED. THIS IS THE 4TH REPAIR FOR THIS ISSUE AND ANOTHER PART BEING THROWN AT THIS PROBLEM, INSTEAD OF FINDING OUT WHY THIS PROBLEM EXIST. I REFUSE TO BELIEVE THAT THE CAR DRIVES LIKE THIS AS PER VW DESIGN. *TR

CAR'S TRANSMISSION DISENGAGED WHILE WIFE WAS DRIVING IT. CAR HAS DSG TRANSMISSION THAT IS SAME AS THE RECALL TRANSMISSION FROM 2009 AND 2010. SINCE THEN CAR'S TRANSMISSION HAS DISENGAGED AND THEN REENGAGED AFTER RESTARTING IT A TOTAL OF APPROXIMATELY 10 TIMES SOME AT LOW SPEEDS AND SOME AT HI. CAR ALWAYS HAD LURCH WHEN DRIVING. A GOOGLE SEARCH SHOWS OVER 6000 COMPLAINTS AT LEAST REGARDING 2010 DSG TRANSMISSION FOR VW PASSAT. *TR

WHEN DRIVING THE CAR IT SHUDDERS SLIGHTLY AND THEN STALLS (REGARDLESS OF SPEED). TWICE AT LOW SPEED (15MPH MAX) AND ONCE AT HIGHER SPEED (45MPH). IN TRAFFIC THIS COULD MEAN A REAR END COLLISION. *TR BEFORE THIS HAPPENED THERE WERE A FEW TIMES ON THE ROAD WHERE THE CAR SHUDDERED AS IS IT WAS ABOUT TO STALL.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY AND THE ENGINE STALLED WITHOUT ANY WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

CAR SHUTTERS AND JERKS IN ITS ACCELERATING AND DECELERATING TO AND FROM FIRST GEAR. IF CAR IS ON A SLIGHT INCLINE WHEN STARTING IT WILL ROLL BEFORE IT IN GAUGES INTO DRIVE OR REVERSE. THIS ROLL OCCURS DURING THE TIME BETWEEN WHEN THE GAS PEDAL IS PRESSED AND THE CAR IN GAUGES; MANY TIMES ROLLING OVER A FOOT BEFORE EITHER THE CAR'S WHEELS RESPOND TO THE ENGINE OR WE STEP ON THE BRAKE TO STOP THE ROLLING. PARKING IS EXTREMELY HARD WHEN CAR JERKS AS YOU ARE PULLING INTO A PARKING SPOT AND OR WHILE YOU TRY TO ADJUST CARS POSITION IN PARKING SPACE. AT FIRST, WITH MUCH PRESSURE WE WERE ABLE TO GET THE CLUTCH PACK REPLACED; BUT SINCE THEN WE ARE TOLD WHAT WE ARE EXPERIENCING IS NORMAL FOR THIS CAR'S AUTOMATIC TRANSMISSION. WE ARE DOING OUR BEST NOT TO REAR-END ANOTHER CAR BUT ARE TRULY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR

DSG TRANSMISSION - FAILURE TO PROPERLY ENGAGE FROM A COMPLETE STOP. THIS IS A FREQUENT, RECURRING PROBLEM WITH THIS TRANSMISSION. WHEN PULLING AWAY FROM A COMPLETE STOP, FIRST GEAR IS NOT/WILL NOT ENGAGE UNTIL THE CAR HAS BEEN IN MOTION FOR A FEW SECONDS. THIS DELAY RESULTS IN UNCERTAIN ACCELERATION, WHICH CAN BE DANGEROUS WHEN ATTEMPTING TO PULL INTO MOVING TRAFFIC OR MERGE ONTO A ROADWAY. IN MANY INSTANCES, THE DELAYED ENGAGEMENT OF FIRST GEAR IS VIOLENT ENOUGH SPIN THE FRONT TIRES, SLAP THE DRIVERS HEAD BACK AGAINST THE HEAD REST AND ENGAGE THE TRACTION CONTROL. THE DANGER IS NEVER KNOWING WHEN THIS PROBLEM WILL OCCUR, HOW LONG THE DELAY WILL BE AND HOW HARSH THE ENGAGEMENT INTO FIRST GEAR WILL BE. THIS VEHICLE HAS BEEN INTO THE LOCAL DEALERSHIPS ON MULITPLE OCCASIONS TO ADDRESS THIS COMPLAINT AND HAS YET TO BE RESOLVED. VW NORTH AMERICA HAS BEEN MADE AWARE OF THE SITUATION SINCE ITS FIRST OCCURENCE, AND HAS FAILED TO MAKE THE CAR RIGHT OR BUY IT BACK. THIS PROBLEM IS SO PREVALENT THAT ONE VW SERVICE MANAGER HAS INDICATED TO ME THAT HE IS RETURNING HIS PERSONAL CAR WITH THE SAME TRANSMISSION BECAUSE HE FEARS FOR HIS CHILDREN'S SAFETY WHILE DRIVING WITH THEM IN IT. *JS

I WANTED TO REPLACE THE FUEL CAP FOR MY 2010 VW PASSAT. I ORDERED PART NUMBER 3C0201550N WHICH BELONGS TO MY VEHICLE. THE FUEL CAP DOES NOT FIT. I LOOKED AT THE CAP THAT IS INSTALLED ON THE VEHICLE AND GOT PART NUMBER 1J0-201-553 OFF THE FUEL CAP THAT IS ON THE CAR. I CONTACTED A VW DEALERSHIP PARTS DEPARTMENT AND THEY TOLD ME THAT THIS PART 1J0-201-553 IS FOR A VW GOLF OR A VW JETTA AND IS FOR A DIESEL ENGINE CAR. I DO NOT HAVE A DIESEL ENGINE I HAVE A GASOLINE ENGINE. I CALLED VW CUSTOMER SERVICE ABOUT THIS PROBLEM BECAUSE I AM WORRIED THAT THIS COULD BE A SAFETY ISSUE AND THEY DIDN'T UNDERSTAND WHAT I WAS TELLING THEM. I AM WORRIED THAT THE FUEL TANK AND OR THE PIPE THAT LEADS TO THE FUEL TANK IS NOT PROPERLY INSTALLED OR THE INCORRECT ONE FOR THE VEHICLE AND VOLKSWAGEN DOES NOT SEEM TO BE WORRIED ABOUT THE SAFETY OF ME OR OTHERS THAT MIGHT HAVE THE SAME ISSUE. *JS

THE CAR WAS IN ON MILD SLOPE (UP-HILL). I WAS HOLDING MY FOOT ON THE BRAKE PEDAL WHILE WAITING FOR THE TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF FROM THE BRAKE PEDAL THE CAR STARTED MOVING BACKWARDS. I QUICKLY PRESSED THE ACCELERATOR AND AVOIDED THE COLLISION WITH THE CAR BEHIND ME IN THE LAST MOMENT. I WAS ABLE TO REPLICATE THE ISSUE SEVERAL TIMES ON THE MILD SLOPE. *TR

WHILE DRIVING ON THE HIGHWAY, WE SWITCHED LANES AND PRESSED THE ACCELERATOR TO THE FLOOR WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. THERE WAS NO RESPONSE FROM THE THROTTLE. AFTER 15 SECONDS OR MORE THE CAR FINALLY RESPONDED. UPON REACHING OUR DESTINATION, THE TRANSMISSION WAS PUT INTO PARK, WHEREUPON THE ENGINE RPM'S BEGAN TO CLIMB PAST 4000. THE ACCELERATOR WAS NOT PUSHED DOWN. THE CONCERN IS THAT THE ELECTRONIC THROTTLE IS NOT RESPONDING TO THE DRIVER'S INPUT AND COULD LEAD TO AN UNINTENDED ACCELERATION. THE INCIDENT HAS BEEN REPORTED TO THE DEALER AND WE ARE AWAITING A RESPONSE. *TR