2014 VOLKSWAGEN PASSAT Complaints

I HAD TURNED MY CAR ON AND NOTICED MY AIRBAG LIGHT HAD COME ON AND ALL MY CONTROLS AND HORN HAD STOPPED WORKING. THIS IS A MAJOR SAFETY ISSUE. I TOOK IT INTO A REPAIR SHOP AND THEY SHOWED ME A RECALL THAT HAPPENED IN 2015. THE RECALL SAID THE AIRBAG CLOCK SPRING MAY FAIL AND THAT THIS COULD EFFECT ALL CONTROLS, INCLUDING THE HORN. (NHTSA CAMPAIGN NUMBER: 15V483000) THEY ASKED ME TO LOOK INTO THIS BEFORE FIXING. SO, I CALLED THE VOLKSWAGEN SERVICE CENTER TO CHECK, AND UNFORTUNATELY MY CAR WAS NOT COVERED UNDER THIS RECALL, EVEN THOUGH IT SAYS 2012-2014 VOLKSWAGEN PASSAT THE COST OF THIS HAPPENING TO MY CAR IS OVER $800.00. NOTHING I DID TO MAKE THIS HAPPEN, IT JUST HAPPENED. I AM BAFFLED THAT THIS WAS A RECALL IN THE PAST AND ONLY COVERED A CERTAIN AMOUNT OF VINS. CLEARLY, MY CAR AND OTHERS (BASED OFF OF THE OTHER COMPLAINTS I HAVE READ) ARE HAVING THIS SAME SAFETY ISSUE THAT VOLKSWAGEN IS LIABLE FOR BUT NOT TAKING IT INTO ACCOUNT. I AM VERY UPSET KNOWING THEY WILL NOT COVER THIS COST. WHAT IS THE POINT OF HAVING A RECALL IF THEY ONLY FIX A FRACTION OF THE CARS? VERY DISAPPOINTED. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT DURING COLD WEATHER, THE VEHICLE VIBRATED EXCESSIVELY WHEN STARTED. THE CONTACT STATED THAT AFTER WARMING UP THE VEHICLE AND DRIVING FOR APPROXIMATELY 30 MINUTES, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD THEN RESTART SEVERAL MINUTES LATER. BAY RIDGE VOLKSWAGEN (8910 4TH AVE, BROOKLYN, NY 11209, (718) 351-7000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

THE HEATER CORE IN THESE CARS ARE HORRIBLE I'VE HAD MIND REPLACED 3 TIMES AND I HAVE TO GET ANOTHER HEATER CORE AND MY CAR FLOOR IS FULL OFF WATER AND IT KEEPS LEAKING AND THE WAY THE SOUND WHEN YOUR TAKING OFF I NOTICED THAT SOUND LIKE A MINI WEED EATER WHEN YOU PRESS ON THE GAS

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL ODOR IN THE VEHICLE. THE CONTACT WAS ADVISED BY HER SISTER TO CHECK THE OIL LEVEL. THE CONTACT CHECKED THE OIL LEVEL AND NOTICED THAT THERE WAS NO OIL ON THE DIPSTICK. THE CONTACT ADDED OIL TO THE ENGINE. THE CONTACT STATED THAT A WARNING LIGHT WAS NOT DISPLAYED TO INFORM OF A LOW OIL LEVEL. THE VEHICLE WAS TAKEN TO BARTLESVILLE CHRYSLER DODGE RAM JEEP LOCATED AT (3250 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006), WHERE THE VEHICLE WAS INSPECTED AND THE TECHNICIAN FOUND NO OIL LEAKS. THE VEHICLE WAS ALSO TAKEN TO DON THORNTON VOLKSWAGEN OF TULSA LOCATED AT (4240 S. MEMORIAL DR, TULSA, OK 74145) WHERE THE CONTACT WAS INFORMED THAT THE OIL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

POORLY DESIGNED HEATER CORE CLOGS PREMATURELY REGARDLESS OF MAINTENANCE RESULTING IN INABILITY TO DEFROST WINDSHIELD BEFORE OR WHILE DRIVING, ESPECIALLY IN COLDER CLIMATES. THIS VEHICLE HAS HAD COOLING SYSTEM FLUSHED AT 3 YEARS OF AGE, WELL IN ADVANCE OF RECOMMENDED INTERVAL AND, YET AS SEEN IN MULTIPLE COMPLAINTS ON COMPUTER SEARCH STILL HAS CLOGGED. 54,750 MILES ON A VEHICLE LESS THAN 5 YEARS OLD THAT WE CANNOT FEEL SAFE OPERATING DURING TEMPERATURES BELOW FREEZING DUE TO LIKELIHOOD OF CONDENSATION FROM OUR BREATHING FREEZING ON INSIDE OF THE WINDSHIELD.

THE AIRBAG CONTROL MODULE WENT BAD ON THIS VEHICLE WHEN THE CAR WAS ONLY FIVE YEARS OLD. VOLKSWAGEN HAS RECALLS ON OTHER VEHICLES AIR BAG CONTROL MODULES YET HAS NOT ISSUED ONE FOR THIS MAKE AND MODEL YET. VOLKSWAGEN IS CHARGING OVER $800 FOR PARTS AND LABOR TO FIX THE CONTROL MODULE. THIS IS NOT A COMPONENT THAT SHOULD BE BREAKING SO SOON ON THESE VEHICLES AND VOLKSWAGEN SHOULD HONOR REPLACING THEM.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE FAILED TO SHIFT TO SECOND AND THIRD GEAR WHILE THE TRANSMISSION WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WERE UNABLE TO ASSIST WITH THE DIAGNOSTIC TESTING OR REPAIR OF THE VEHICLE. THE VOLKSWAGEN DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,125.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE VEHICLE DUE TO A BROKEN CLOCK SPRING. THE CONTACT STATED THAT UPON DUE TO THE FAILURE, THE STEERING WHEEL WOULD MAKE A CRACKING NOISE WHILE BEING TURNED AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A FRACTURED CLOCK SPRING. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO TOOK THE VEHICLE TO WINN VOLKSWAGEN WOODLAND HILLS LOCATED AT 21141 VENTURA BLVD, WOODLAND HILLS, CA 91364 WHERE HE WAS INFORMED THAT THE VEHICLE WOULD HAVE TO HAVE A DIAGNOSTIC AND THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY OR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE MATTER AND OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS A 140,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PRESTIGE VOLKSWAGEN OF TURNERSVILLE LOCATED AT 4271 E BLACK HORSE PIKE, TURNERSVILLE, NJ 08012 (856) 629-9200, FOR AN UNKNOWN MANUFACTURER RECALL (NHTSA NUMBER UNKNOWN). WHILE THE VEHICLE WAS AT THE DEALER, THE CONTACT WAS INFORMED OF TWO ADDITIONAL UNKNOWN OPEN RECALLS ON THE VEHICLE. WHILE DRIVING FROM THE DEALER BACK TO THE RESIDENCE THE ELECTRONIC POWER CONTROL (EPC) WARNING LIGHT ILLUMINATED. THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL IN THE VEHICLE WAS LOW. THE CONTACT DISPUTED THAT THE OIL LEVEL WAS LOW AND INSTEAD STATED THAT EPC WARNING LIGHT FAILURE WAS DUE TO A THROTTLE BODY FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER TWO DAYS, THE EPC WARNING LIGHT AGAIN BECAME ILLUMINATED. THE VEHICLE WAS AGAIN TAKEN BACK TO THE SAME DEALER AND REMAINED IN THE CUSTODY OF THE DEALER FOR TWO WEEKS. THE CONTACT WAS INFORMED THAT THERE WOULD BE A $600 CHARGE TO PLACE AN OIL LEVEL MONITOR ON THE VEHICLE HOWEVER DUE TO THE DISPUTE BETWEEN THE CONTACT AND THE DEALER, THE CONTACT WAS INFORMED BY THE MANUFACTURER TO HAVE THE VEHICLE TAKEN TO ANOTHER AUTHORIZED DEALER. THE VEHICLE WAS THEN TAKEN TO CHERRY HILL VOLKSWAGEN LOCATED AT 2261 NJ-70, CHERRY HILL, NJ 08002, (888) 486-1840 FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE DIAGNOSTIC TEST WAS PERFORMED AND AN UNDISCLOSED PART WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE EPC WARNING LIGHT ALSO RECURRED. THE VEHICLE WAS TAKEN BACK TO CHERRY HILLS VOLKSWAGEN AND THE CONTACT WAS PROVIDED AN ESTIMATE OF $800 TO REPAIR THE VEHICLE HOWEVER, IT WAS STATED THAT THE REPAIR MAY NOT FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE BY AN INDEPENDNDENT MECHANIC, TRASMISSION FLUID WAS FOUND LEAKING UNDENEATH THE VEHICLE. AFTER LOOKING UP RECALL INFOFRMATION ONLINE, THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT ALTHOUGH THERE WAS A WARRANTY ON THE VEHICLE, IT HAD ALREADY EXCEEDED THE MILEAGE LIMIT. AS A RESULT, THE MANUFACTURER COULD NOT ASSIST WITH THE REPAIR COST. THE MANUFACTURER ALSO DID NOT ASSIST WITH SCHEDULING AN APPOINTMENT FOR THE CONTACT SINCE THERE WAS NO RECALL FOR THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,000.