2014 VOLKSWAGEN PASSAT Complaints

DRAINS NEW BATTERY OVERNIGHT... HEAR ELECTRIC COMPONENT RUNNING WHEN OPENING DRIVER SIDE DOOR GAS SMELL IN ENCLOSE ENVIRONMENT (GARAGE) ALTHOUGH NO LEAK FOUND ON THE FLOOR. ONGOING PROBLEM, IT CAN GO A COUPLE OF WEEKS WITHOUT RECHARGING BATTERY, BUT SUDDENLY IS DEAD...

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC POWER CONTROL INDICATOR REMAINED ILLUMINATED AND THE VEHICLE WOULD SHUT OFF. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF SOUTH ATLANTA (4305 JONESBORO RD, UNION CITY, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

THE PROBLEM BELOW WAS FIRST EXPERIENCED WHEN THE CAR WAS STATIONARY ON A CITY STREET. THE DRIVER DOOR FAILS TO OPEN AFTER BEING EXPOSED TO COLD TEMPERATURES OF ABOUT 32F OR LESS. THE EXTERIOR HANDLE BEHAVES AS USUAL, BUT DOES NOT DISENGAGE THE LATCH LOCATED IN THE DOOR JAM. DURING THESE EPISODES, THE INTERIOR HANDLE HAS A UNNATURAL AMOUNT OF RESISTANCE, SO MUCH SO THAT THE OPERATOR WILL CEASE PULLING ON THE HANDLE IN FEAR OF DAMAGING THE COMPONENTS. SOMETIMES THE DOOR WILL REGAIN IT'S NORMAL OPERATION AFTER PRESSING THE LOCK AND UNLOCK BUTTON MULTIPLE TIMES ON THE INTERIOR DRIVERS SIDE PANEL. LOCKING AND UNLOCKING THE CAR FROM THE PASSENGER'S PANEL WILL NOT YIELD THE SAME RESULTS. WHEN IT'S EXECUTED FROM THE PASSENGER PANEL, THE DRIVERS DOOR LOCK DOES NOT AUDIBLY ENGAGE AND DISENGAGE. PLEASE NOTE, EVEN AFTER MANAGING TO OPEN THE DOOR AT THE BEGINNING OF A TRIP, DOES NOT MEAN IT WILL OPEN WHEN YOU ARRIVE AT YOUR DESTINATION. I'VE EXPERIENCE THIS MULTIPLE TIMES WHEN DEPARTING MY PLACE OF RESIDENCE (DID NOT LEAVE UNTIL THE DOOR WAS 'FIXED') AND THEN ARRIVING AT WORK. THIS ISSUE IS WELL KNOWN IN THE MORE RECENT MODELS OF VOLKSWAGEN PASSATS AS SEARCH ENGINES YIELD A MULTITUDE OF RESULTS. IT WAS FIRST NOTICED IN THE EARLY MONTHS OF 2019, DID NOT PERSIST OVER THE SUMMER, AND BEGAN AGAIN IN NOVEMBER OF 2019.

VEHICLE STOPPED BLOWING AIR THROUGH OUTLETS CAUSING FOGGING OF WNDOWS AND REDUCED VISIBILITY AIR BLOCKAGE OCCURS WHILE STATIONARY AND MOVING

THE ISSUE WITH MY VEHICLE HAS BEEN AN ONGOING THING SINCE I PURCHASED IT IT IS NOW PAID FOR EVEN UNDER WARRANTY IT WAS MISDIAGNOSED THE BRAKING SYSTEM PULSATES AND I WAS TOLD THAT WAS NORMAL BECAUSE THEY HAD JUST CHANGE THE BRAKES AND THEN NOW THE DASHBOARD LIGHTS UP LIKE A CHRISTMAS TREE IT TELLS ME THAT THE THERE'S A FEW THE STEERING WHEEL LIGHTS UP THE AIRBAG LIGHTS UP THE ROAD CONDITION LIGHTS UP AND THEN I WOULD TURN THE CAR OFF A PULSATES WHEN I'M BREAKING AT 60 MILES AN HOUR OR 70 MILES AN HOUR. I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP AND AS WAS THERE ANY RECALLS AND THE ONLY RECALL WAS SOMETHING I HAD TO DO NOTHING WITH THE THE VEHICLE ISSUES THEY DO NOT SEEM VOLKSWAGEN DOES NOT SEEM TO FIND THESE ISSUES THAT I'M READING IN PREVIOUS MESSAGES AN ISSUE BUT IT'S OUR SAFETY SO I'M VERY CONCERNED ABOUT EVEN PURCHASING ANOTHER VOLKSWAGEN.

THIS VEHICLE HAS EXPERIENCED COOLING SYSTEM ISSUES SINCE 49000 MILES. THE CAR NOW HAS 122,500 MILES. THE HEATER CORE HAS BEEN REPLACED 5 TIMES, 2 RADIATORS, EGR COOLER, INTERCOOLER, OIL COOLER, TRANSMISSION COOLER. THESE ARE ALL IMPACTED WITH SOME SORT OF SLUDGE. VW HAD ISSUED AN EXTENDED WARRANTY ON THE HEATER CORE ADDRESSED BY TSB 80-15-04. AFTER NUMEROUS CONVERSATION WITH VW AND THE DEALER SERVICE DEPARTMENT THE PARTS OTHER THEN THE HEATER CORE THAT IS COVERED UNDER THE TSB HAVE BEEN REPLACED AT NO COST TO ME EXCEPT THE INCONVENIENCE OF THE TIME INVOLVED TO RESOLVE THESE ISSUES. VW IS CLAIMING THAT THESE VEHICLES DO NOT HAVE AN ISSUE OTHER THAN WHAT THE TSB ADDRESSES. I HAVE SINCE TRADED THE CAR IN ON A 2015 PASSAT TDI THAT NOW APPEARS TO BE EXPERIENCING THE SAME ISSUES. THERE ISN'T A TSB OR EXTENDED WARRANTY FOR THE COOLING SYSTEM/HEATER ON THIS MODEL. I BELIEVE THIS TO BE A SAFETY ISSUE, NOT HAVING THE PROPER HEATING SYSTEM COULD IMPAIR VISIBILITY IN THE WINTER.

WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE SUFFERED A SUDDEN AND CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP. THE VEHICLE HAS ONLY 43K ON IT AND WAS JUST PURCHASED AFTER RECEIVING THE TDI UPDATE 3K MILES AGO. THE FUEL PUMP FAILURE OCCURRED AROUND 60-70 MPH ON THE HIGHWAY AND LEAD TO THE VEHICLE LOSING ALL POWER AND BARELY MAKING IT TO THE SHOULDER OF THE ROAD. I HAVE NOW LEARNED THAT THIS FAILURE HAS COMPLETELY DESTROYED MY FUEL SYSTEM AND IS NOT COVERED BY VW EVEN THOUGHTHEY ARE USING THE SAME PART THAT THEY ARE COVERING FOR THE 2010-2013 MODEL YEARS THEY OFFERED AN EXTENDED WARRANTY ON. NOT ONLY IS THIS INCREDIBLY UNSAFE, AS A CONSUMER THIS TYPE OF UNPREDICTABLE AND COMMON FAILURE IS UNACCEPTABLE.

TIMING CHAIN DECIDED TO GIVE UP AS I WAS DRIVING ON A MAJOR HIGHWAY. NOW I'M STUCK HAVING TO POTENTIALLY REPLACE THE ENGINE, A 5K BILL. JUST PURCHASED THE CAR LAST YEAR AND STILL MAKING PAYMENT ON IT. NEVER HAD ANY INDICATION OR ILLUMINATION ON THE DASHBOARD OF WARNING FOR THE ENGINE FAILURE

THE HEATER CORE BECOMES CLOGGED DUE TO EXCESSIVE FLUX USE IN THE HEATER CORE CONSTRUCTION. CAUSING NO HEAT OUTPUT ON DEFROST OR THROUGH VENTS. VWOFA HAS ACKNOWLEDGED THIS AS AN ISSUE AND OFFERS AN EXTENDED WARRANTY ON THE HEATER CORE, HOWEVER, THERE IS A 4-6 BACKORDER ON THE REPLACEMENT HEATER CORES. THIS IS DANGEROUS WHEN DRIVING IN WINTER CONDITIONS AND COMING UPON FREEZING RAIN/SLEET OR SNOW THIS CAUSES THE VEHICLE TO BECOME UNSAFE TO DRIVE AND POTENTIALLY LEAVING YOU STRANDED IN BAD WEATHER. CURRENTLY, VWOFA IS NOT OFFERING ANY LOANER VEHICLE WHILE THEY WAIT FOR PARTS, MAKING MY PASSAT UNSAFE TO DRIVE IN ANY POSSIBLE WINTER WEATHER CONDITIONS.

THE DRIVER DOOR LATCH. WHEN IN FREEZING TEMPERATURES, THE DOOR LATCH WILL NOT OPEN/CLOSE. WHEN UNLOCKING/LOCKING THE CAR, YOU CAN HEAR THE DOOR LATCH MECHANISM TRYING TO UNLOCK/LOCK BUT WILL NOT. ALL OTHER DOORS ARE WORKING APPROPRIATELY. I'VE HAD TO CLIMB THOUGH THE PASSENGER SIDE TO ATTEMPT TO OPEN THE DRIVER DOOR WITH EXCESSIVE FORCE. IF I AM ABLE TO OPEN THE DOOR FROM THE PASSENGER SIDE, IT WILL THEN NOT SECURELY CLOSE AND LOCK. HOWEVER, THERE HAVE BEEN MULTIPLE INSTANCES WHERE I CANNOT GET THE DOOR OPEN-THUS RENDERING ME WITHOUT TRANSPORTATION/USE OF MY CAR. THERE WAS ONE INSTANCE LAST WINTER SEASON, ON A FREEZING MORNING, WHERE I HAD TO OPEN MY CAR DOOR THROUGH THE PASSENGER SIDE. I WAS ABLE TO CLOSE AND LOCK MY DOOR, SO I DROVE TO WORK. HOWEVER, WHEN ROUNDING A CORNER WHEN TURNING, MY DRIVER DOOR SWUNG OPEN. THANKFULLY, MYSELF AND NO ONE ELSE WAS HARMED. I THEN HAD TO HOLD MY DOOR CLOSED WHILE DRIVING THE REMAINING 1/4 MILE TO WORK. THE LATCH ISSUE ONLY HAPPENS IN FREEZING TEMPERATURES TO THE DRIVERS SIDE DOOR. IF IT WARMS LATER THE SAME DAY, IT WILL THEN WORK APPROPRIATELY. DURING THE INSTANCE WHERE MY DOOR OPENED-WHILE DRIVING TO WORK THERE WAS NO DOOR OPEN ALARM SIGNALING IN THE CAR, NOR CONTINUOUS NOISE OF THE LATCH MECHANISM TRYING TO LOCK. I HAVE TAKEN MY CAR IN 11/11/19 TO ADDRESS THIS ISSUE AND OTHER MAINTENANCE,, WHERE THE SERVICE TECHNICIAN ADMITTED TO THIS BEING A COMMON COMPLAINT OF THIS ISSUE/SCENARIO AND THAT VW HAS COME OUT WITH AN UPDATED PART. THIS IS A KNOWN SAFETY ISSUE BY THEIR FACILITY.