2013 VOLKSWAGEN PASSAT Complaints

A BAD DESIGN ON THE TRUNK WIRING HARNESS. AFTER A FEW YEARS OF OPENING AND CLOSING THE TRUCK, BECAUSE OF THE PLACEMENT OF THE TRUNK HARNESS THIS MOTION DETERIORATES THE WIRING HARNESS CAUSING IT TO FAIL OVER TIME. THE VEHICLE IS STATIONARY. THERE IS CURRENTLY NO MANUFACTURE ASSISTANCE WITH THIS ISSUE NOT A RECALL ASSOCIATED WITH THE ISSUE.

2013 PASSAT TDI. 136000 MILES. VEHICLE WAS DRIVING AT HIGHWAY SPEEDS AND THE GLOW PLUG LIGHT STARTED TO FLASH, NO OTHER INDICATOR LIGHTS OR CAR PERFORMANCE ISSUES WERE NOTED AT THIS TIME. CAR WAS PULLED OVER SAFETY TO A TOWN WITHIN 5 MILES, THE CAR WAS SHUT DOWN. JUST TO SEE IF IT WAS A GLITCH CAR WAS RESTARTED BRIEFLY AND THE CHECK ENGINE LIGHT REMAINED ON. CAR WAS IMMEDIATELY TURNED OFF. WHILE ON THE PHONE RELAYING MY INFORMATION TO FAMILY, BYSTANDERS ADVISED ME THAT THE CAR WAS ON FIRE BELOW THE ENGINE BAY. THE FIRE WAS QUICKLY PUT OUT WITH WATER. THE DAMAGE SEEMS TO BE IN THE SAME AREA AS HAS BEEN NOTED BY RECALLS 17V309000 AND 16V171000, BOTH OF THESE RECALLS WERE COMPLIED WITH PRIOR TO THIS EVENT. DOCUMENTATION OF THIS IS MAINTAINED WITH THE OWNER. ALL SCHEDULED MAINTENANCE AND REPAIRS HAVE BEEN COMPLETED AT VOLKSWAGEN DEALERSHIPS SINCE PURCHASE, ALL RECORDS MAINTAINED.

2013 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO DEALERSHIP FRAUD. *LD THE CONSUMER STATED HE REQUESTED FOR REAR BUMPER SPOILER TO BE REPLACED. THE CONSUMER STATED THE DEALERSHIP CHARGED A DIAGNOSTIC FEE BUT, DID NOT COMPLETE THE REQUESTED WORK. *JS

THE CAR IS BURNING OIL AT AN ALARMING RATE. I HAVE TO ADD 4 QUARTS OF OIL BETWEEN OIL CHANGES.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE DRIVER'S AIR BAG WARNING LIGHT ILLUMINATED. HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 872-0033) WAS CONTACTED AND INFORMED MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 181,305.

I PURCHASED MY CAR NOVEMBER 20TH 2019 WITH 85,000 MILES AND 10 WEEKS LATER WHEN IT BROKE DOWN I WAS TOLD I HAD NO WARRANTY AND THEY SAY THEY ONLY SELL USED CERTIFIED WITH WARRANTY USED VEHICLES AND I WAS FORCED TO PAY 25,00 DOLLARS AND WHEN I PICKED MY CAR UP 11 DAYS LATER MY EXTRA KEY FOB WAS MISSING AND I WAS TREATED SO INCREDIBLY BAD.MY LOAN WAS SUPPOSED TO BE PROCESSED ASAP AND I SPOKE WITH THE BANK AND EVERYTHING WENT THRU AND THEN LITHIA MOTORS TOOK MY LOAN DOCS FROM WHEN I SIGNED ON NOVEMBER 20TH AND THEY COPIED THEM AND PUT THE DATE FOR NOVEMBER 21ST AND I DO HAVE THE DOCUMENTS FROM MY CAR INSURANCE COMPANY AND THE CALL WAS RECORDED WITH MY SELF THE EMPLOYEE AT LITHIA AND MY INSURANCE COMPANY AS WE GIVE INFORMATION ABOUT THE LOAN AND CAR I WAS PURCHASING AND CONSIDER LITHIA MOTORS DOES NOT ALLOW VEHICLES TO LEAVE THE LOT UNLESS A BINDER IS IN THERE POSITION. AND NOW THE FUEL SYSTEM HAS HAD ISSUES AND MY VEHICLES NOT RUNNING AND I FEAR THE LASH BACK FROM THEM SINCE THEY ABOUT TO BE SERVED WITH A LAWSUIT FROM MY LAWYER. *TR

THE CAR HAS COOLANT ISSUES, HAD POWER STEERING SYSTEM REPLACED, NOW THERE'S A GAS LEAK, REPLACED GAS CAP LOSS OF POWER SUSPENSION IS HORRIBLE NOW EVERYTIME I REFUEL THE CAR STRUGGLES TO TURN ON. *TR

WHEN DRIVING OR STATIONERY THE DRIVER SIDE LOW BEAM LAMP GOES ON/OFF BY ITSELF. I HAVE THE HEADLAMP SWITCH SET ON AUTO POSITION I REPLACE THE BULB BUT THE PROBLEM PERSIST. *TR

YESTERDAY MORNING MY CAR NOTIFIED ME TO CHECK MY LEFT LOW BEAM. AFTER LOOKING AT IT I NOTICED THAT I WAS OUT. I WENT OVER TO A PARTS STORE AND BOUGHT THE BULB. I REPLACED IT, AND WORKED AFTER WIGGLING IT AROUND. THIS MORNING I TURN ON MY CAR TO THE SAME NOTIFICATION ON MY CAR. I WALK OUT AND NOTICE THAT THE BULB IS OUT AGAIN. I OPEN THE HOOD OF MY CAR AND NOTICE A LITTLE SMOKE COMING FROM THE LOW BEAM AREA. WHEN I HAD PULLED OUT THE LOW BEAM BASE WITH THE BULB STILL ATTACHED SOME SMOKE WAS COMING OUT OF THE CONTACTS. AFTER SOME RESEARCH I HAVE SEEN MANY PEOPLE HAVE HAD THIS EXACT ISSUE AND TURNS OUT THAT THE MODULE MELTS THE CONTACTS OF THE SOCKET, RESULTING IN LOSING CONNECTION. I'M LUCKY THAT I MANAGED TO PULL THE BASE OUT IN TIME. IF I HAD NOT OPENED MY HOOD A FIRE COULD POTENTIALLY HAVE STARTED. THIS IS A SERIOUS ISSUE AS THIS IMPEDES THE DRIVER'S VISIBILITY TO DRIVE WHICH CAN RESULT IN AN ACCIDENT WHETHER IT'S WITH THEMSELVES OR ANOTHER DRIVER ON THE ROAD.. OR FAR WORSE A CYCLIST AT NIGHT. NOT TO MENTION YOU CAN RECEIVE A TICKET FOR HAVING A HEADLIGHT OUT.

CAR DEALER CLAIMED THEY HAD FIXED ALL NECESSARY REPAIRS TO CAR THAT I HAD SAID WERE NEEDED PRIOR TO ME PURCHASING. THE INDICATOR LIGHTS WENT OFF AS SOON AS CAR GOT MOVING. CONTACTED AUTO DEALER WHO SAID THEY WOULD TAKE IT BACK IN AND GET IT TAKEN CARE OF. THEN REFUSED TO WORK ON CAR, TOLD ME TO TAKE IT TO MECHANIC NEAR ME AND SEND THEM THE INFORMATION TO HAVE IT COVERED. THEN REFUSED TO PAY FOR REPAIRS TO CAR. DUE TO THEIR INCORPORATION AND REFUSALS NEARLY RESULTED IN ACCIDENT WHEN CAR TIRE BLEW OUT WHILE DRIVING THROUGH TOWN. CAR WAS GOING AT LOW ENOUGH SPEED TO STOP BEFORE MORE DAMAGES COULD TAKE PLACE. NOW DEALER REFUSING TO EVEN TALK TO ME.