2014 VOLKSWAGEN PASSAT Complaints

VEHICLE ENGINE LIGHT COMES AND GOES WAY. THE VEHICLE JERKS/SHAKES WHEN WAITING THE RED SIGNALS AND LOOSES POWER AND HAD TO STOP THE VEHICLE AND START THE VEHICLE.I HAVE DONE ALL THE OIL ACCORDING TO THE RECOMMENDED MILAGE BY THE DEALER. AND ALSO IT LOOSES POWER WHEN TAKING TURNS, IN THAT CASE NEED TO TURN OFF THE VEHICLE AND START AGAIN. THIS HAPPENS WHEN VEHICLE WAITS THE RED SIGNAL AND MOVE/SHAKES HEAVILY AND HAD TO PUT THE VEHICLE IN PARK AND STOP IT. THOUGH VEHICLE IS 5 YEAR AND RAN BARELY 55K AND STARTED SHOWING SYMPTOMS AS MENTIONED AS ABOVE.I STRONGLY BELIEVE THIS SOMETHING TO DO WITH THE MANUFACTURING. BELOW IS THE REPORT FROM THE DEALER. ------------------- CAM FAULTS, MISFIRES. SCANNED VEHICLE AND FOUND CAM FAULT P034100, ALL CYLINDER MISFIRES FAULTS. TRACED FAULT TO TIMING CHAIN TENSIONER FAILURE. ------------------------ I HAVE ALSO ATTACHED THE INVOICE AND DIAGNOSES RESULTS ABOUT THE ISSUE. AND ALSO FOUND IN INTERNET RELATED TO THE SAME ISSUE THAT THEY HAVE SEEN OTHER VW VEHICLES. THE ISSUE SEEMS TO BE SIMILAR, HOWEVER VW/VW DEALER SEEMS NOT ACCEPTING AND DOING REPAIR FOR FREE. HTTPS://MEDIUM.COM/@AUTOBAHNAUDIVW/VOLKSWAGEN-AUDI-TIMING-CHAIN-SETTLEMENT-RECALL-REPAIR-REIMBURSEMENT-INFORMATION-C4ABC4F5B359

THE PROBLEM I'M HAVING WITH MY 2014 PASSAT IS THAT ONE DAY OUT THE BLUE MY AIRBAG LIGHT CAME ON. I PARKED AND TURN OF THE CAR THINKING THAT WOULD SOLVE THE PROBLEM. WHEN I STARTED MY CAR BACK UP, THE AIRBAG IS STILL ON AND NOW THE HORN AND ALSO THE BUTTONS ON THE STEERING WHEEL ISN'T WORKING ANYMORE. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS PERIOD. I SEE MANY COMPLAINTS FROM VW OWNERS ABOUT THE SAME ISSUE....BUT I DON'T SEE ANY RECALLS ABOUT THIS PROBLEM. THIS IS A BIG ISSUE FOR ME BECAUSE I LIVE IN ILLINOIS AND MY CAR HORN DOESN'T WORK.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE WINDSHIELD IS SEPARATING FROM THE FRAME. THE VEHICLE WAS TAKEN TO HANLEES HILL TOP VOLKSWAGEN (3255 AUTO PLAZA, RICHMOND, CA 94806, (510) 283-6300) AND THE CONTACT WAS INFORMED THAT THE GLUE USED TO SEAL THE WINDSHIELD WAS DEFECTIVE. THE WINDSHIELD WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.*PM*JB

AIRBAG SIGN CAME ON AND THE HORN STOPPED WORKING, CAR WAS FOUND TO HAVE A FAULTY CLOCK SPRING, AFTER REPLACEMENT OF CLOCK SPRING, THERE WAS A SHORT AND THE CLOCK SPRING HAD TO BE REPLACED YET AGAIN. AIR BAG SIGN CAME ON AGAIN AND THERE WAS ANOTHER SHORT IN A WIRE, CLOCK SPRING HAD TO BE REPLACED THREE TIMES. FAULTY WIRES AND CLOCK SPRING.

WHILE THE CAR WAS STATIONARY, WHEN I STARTED IT AFTER WORK, I BACKED OUT OF MY PARKING PLACE AND MY AIRBAG ERROR LIGHT CAME ON. THERE WERE NO NOISES. I PUT THE VEHICLE IN PARK AND TURNED IT OFF. I THEN TURNED IT BACK ON AND NOTICED THE STEERING WHEEL CONTROLS AND HORN WERE ALSO NOT WORKING. I CALLED MY HUSBAND, WHO USED GOOGLE TO DETERMINE MY CLOCK SPOOL HAS FAILED AND MY VIN ISN'T PART OF A SAFETY RECALL BUT THE GOVERNMENT HAS DOCUMENTED IT IS A SAFETY ISSUE WITH THIS CAR. PLEASE EXPAND YOUR RECALL TO INCLUDE PROTECTING EVERYONE WITH THIS ISSUE, I DON'T BELIEVE CONSUMERS SHOULD BE RESPONSIBLE FOR THESE REPAIRS AS THEY ARE NOT MAINTENANCE RELATED, BUT RATHER, FAILURE OF MANUFACTURER EQUIPMENT.

DEC 26 2018 THE CAR STALLED AS I WAS BACKING UP OUT OF MY PARKING SPACE, PUSHED THE CAR BACK INTO THE SPACE AND WAITED 20 MINUTES AND THE CAR STARTED AND I DROVE IT TO THE VW DEALER AND WAS TOLD DO NOT USE WAWA GAS. JUNE 21 2019 THE CAR STALLED AS I WAS BACKING OUT OF A PARKING SPACE AT TRADER JOES PUSHED THE CAR BACK INTO SPACE .WAITED 20 MINUTES STARTED CAR WENT TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANY PROBLEMS CAR HAD 69,050 MILES STILL UNDER WARRANTY. OCTOBER 1 ST BACKING OUT OF TRADER JOES PARKING LOT AND CAR STALLS AGAIN WAIT 30 MINUTES AND THEN DRIVE TO THE DEALER AND I AM TOLD I NEED A FUEL PUMP AND MODULE. AND NOW THE CAR IS OUT OF WARRANTY.. I HAVE READ THAT SEVERAL MODELS OF VW HAVE BEEN RECALLED FOR THE FUEL PUMP BUT MINE WAS NOT INCLUDED.

THE DOORS (2014 PASSAT) DO NOT WORK PROPERLY IN COLD TEMPERATURES. THE CAR DOORS, ESPECIALLY THE DRIVER'S SIDE FAIL TO UNLOCK/OR CLOSE. THE DRIVER'S DOOR WILL AT TIMES OPEN WITH THE ACTUAL KEY AND AT OTHER TIMES WILL NOT. SOMETIMES THE DOOR WILL UNLOCK BUT THE LOCK FREEZES IN POSITION PREVENTING THE CAR DOOR FROM CLOSING SHUT. A VISIT TO A VW SERVICE DEPARTMENT DID NOT SOLVE THIS PROBLEM. REPLACED BATTERY IN KEY BUT PROBLEM PERSISTS.

I EXPERIENCING A FUEL DISTRIBUTION ISSUE. IT APPEARS TO BE FUEL INJECTION SYSTEM. MY CAR SPUTTERS AND MISFIRES WHILE DRIVING. THE ENGINE READINGS ARE CONSTANTLY CHANGING. THE ENGINE IDLES HIGH WHILE IT IS STATIONARY. WHEN I ACCELERATE TO GO UP A HILL OR INCLINE MY CAR SPUTTERS UNCONTROLLABLY. I HAVE REPLACED THE SPARK PLUGS AND NUMBER OF OTHER PARTS BUT THE PROBLEM PERSISTS.

YESTERDAY, AS I WAS TURNING OUT OF MY DRIVEWAY, I HEARD AN UNUSUAL CLICKING NOISE COMING FROM MY STEERING WHEEL. I DROVE TO WORK (APPROX 2 MILES FROM MY HOME) AND PARKED CAR. WHEN I STARTED MY CAR 8 HOURS LATER, MY DASH SCREEN READ "ERROR AIRBAG" AND THE AIRBAG LIGHT WAS ON. THE CLICKING NOISE IS STILL PRESENT BUT DOESN'T OCCUR EVERY TIME I TURN THE WHEEL... ONLY SOMETIMES. THIS MORNING,(ERROR LIGHT STILL ILLUMINATED) AS I WAS PULLING OUT OF MY DRIVEWAY, I NOTICED MY CONTROL FUNCTIONS ON STEERING WHEEL WERE NO LONGER WORKING. I AM TERRIFIED THAT MY AIRBAG WILL DEPLOY. MY VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS AND I AM THE ONLY OWNER OF THE VEHICLE. MY VEHICLE IS NOT PART OF THE TAKATA RECALL BUT THE ISSUES I AM HAVING SEEM VERY SIMILAR.

IN AUGUST OF 2017, MY AIRBAG LIGHT CAME ON AND MY HORN STOPPED WORKING. THERE WAS ALSO A CLICKING SOUND WHEN TURNING THE STEERING WHEEL. I TOOK THE VEHICLE TO VOLKSWAGEN AND WAS INFORMED THAT THE CLOCK SPRING HAD FAILED AND NEEDED TO BE REPLACED. AFTER CONDUCTING SOME RESEARCH, I FOUND THAT OTHER 2014 PASSATS HAD BEEN RECALLED FOR THE SAME EXACT ISSUE. MY VIN WAS NOT COVERED UNDER THE RECALL, AND SO I HAD TO PAY OUT OF POCKET FOR A NEW CLOCK SPRING. I BELIEVE THAT THE VOLKSWAGEN RECALL WAS NOT BROAD ENOUGH TO COVER ALL VEHICLES AFFECTED. I REPORTED THIS TO THE NHTSA AT THE TIME OF THE INCIDENT. HOWEVER, ABOUT 6 MONTHS LATER, MY VEHICLE BEGAN HAVING THE SAME ISSUES. I WAS INFORMED THAT THE SECOND CLOCK SPRING HAD FAILED AND NEEDED TO BE REPLACED. BECAUSE THE PART WAS NEW, VOLKSWAGEN COVERED THE REPAIRS. I DID NOT REPORT THIS SECOND OCCURRENCE OF CLOCK SPRING FAILURE AT THE TIME. I AM REPORTING THE RE-OCCURRENCE OF THE CLOCK SPRING FAILURE NOW, AS I STILL HOPE THE INITIAL RECALL WILL BE EXPANDED AND THAT I WILL GET REFUNDED FROM REPLACING IT THE FIRST TIME. I HOPE THIS ADDITIONAL INFORMATION CAN HELP WITH ANY ONGOING INVESTIGATIONS. I AM PROVIDING DOCUMENTATION OF BOTH INSTANCES OF CLOCK SPRING FAILURE IN MY 2014 PASSAT.