2013 VOLKSWAGEN PASSAT Complaints
View complaints related to 2013 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2013 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 VOLKSWAGEN PASSAT- BRANDON, FL
MY FIANCE WAS TAKING A LEFT TURN CROSSING A BUSY ROAD DURING HOURS OF DUSK. HEADLIGHTS WERE ON. HE WAS NOT ABLE TO SEE THE OPENING OF THE ROAD WHEN TURNING AND DROVE OVER THE SIDE WALK AND CRASHED. FRONT AIR BAGS DEPLOYED AND WINDSHIELD CRACKED. 3 TIRED POPPED ALONG WITH OTHER FONT END BODY DAMAGE. I HAD JUST PURCHASED CAR FROM A DEALERSHIP A FEW MONTHS EARLIER. LATER I RESEARCHED ANY RECALLS ON MY VEHICLE AND A RECALL DEALING WITH HEADLIGHT ISSUES AND THE HEADLIGHTS ON MY VEHICLE NOT BEING ABLE TO BE ADJUSTED PROPERLY, CAME UP. IF THIS ISSUE WAS FIXED BEFORE I BOUGHT THE CAR, MY FIANCE WOULD HAVE NOT CRASHED.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- RUTLEDGE, TN
2013 PASSAT TDI SEL. EMISSION MODIFICATION AT 28,514 MILES. NOW 29,200 MILES ON ODOMETER. BOUGHT THE CAR LESS THAN A MONTH AGO. VEHICLE IS EQUIPPED WITH DIESEL MISFUELING GUARD. STOPPED AT GROCERY STORE AND ALSO FILLED UP DIESEL FROM SAM'S CLUB. DROVE 4 MILES DOWN THE ROAD AROUND 40 MPH AND ABOUT TO ENTER HIGHWAY WHEN GLOW PLUG INDICATOR STARTED FLASHING AND CHECK ENGINE LIGHT ILLUMINATED. HEARD SOME RATTLING AND THE ENGINE SHUT DOWN WITHOUT WARNING. COASTED OVER TO SHOULDER. WOULD NOT START. ABANDONED THE CAR FOR THE NIGHT. NEXT DAY I HAD THE CAR TOWED TO VW. THEY TESTED THE FUEL AND IT TESTED FINE. DIAGNOSED AS A FAILED HIGH PRESSURE FUEL PUMP. IT EXPLODED AND SENT SHRAPNEL THROUGH THE FUEL LINES AND FORWARD INTO THE ENGINE AND EXHAUST SYSTEM. ALSO SENT SHRAPNEL BACKWARDS INTO FUEL FILTER, FUEL TANK, AND LOW PRESSURE FUEL PUMP. $5500-$7500 REPAIR QUOTED IF NOT UNDER WARRANTY.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- CAPE GIRARDEAU, MO
MINOR FRONT END COLLISION CAUSING EXPLOSION OF CAR CAUSING MY SON TO BURN TO DEATH
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- EL CAJON, CA
MY 2013 VW PASSAT TDI HAS BEEN TO THE DEALERSHIP 3 TIMES FOR A CRANK BUT NO START CONDITION.FIRST TIME WHEN THE TOW TRUCK DRIVER DROPPED IT OFF IT STARTED RIGHT UP, SO WE PICKED IT UP AND WENT ON OUR WAY. THE SECOND TIME IT HAD A BAD FUEL LIFT PUMP THAT THEY REPLACED THE THIRD TIME A COMPLETE HPFP FAILURE THAT AT 151,000 MILES THEY WILL NOT TAKE CARE OF. AFTER LOOKING INTO THE PROBLEM I FIND OUT THAT THE FAULTY LIFT PUMP MAY HAVE CONTRIBUTED TO THE FAILURE AND IN CALIFORNIA THIS SEEMS TO BE A VERY COMMON PROBLEM. CAN YOU HELP IN ANY WAY? THANK YOU RON
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- ORCHARD PARK, NY
THE TDI DIESEL TANK SLOSHES WHEN ACCELERATING FROM A STOP. THE NOISE IS A MAJOR NUISANCE. ARE THERE NO BAFFLES IN THE FUEL TANK?
Source: NHTSA WEB SITE -
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2013 VOLKSWAGEN PASSAT- SOUTH BEND, IN
PASSAT WAS TRAVELING SOUTH WHEN ANOTHER VEHICLE RAN A STOP SIGN, TURNED NORTH INTO THE SOUTHBOUND LANE, AND HIT PASSAT ON PASSENGERS SIDE FRONT CAUSING CAR TO SPIN AND COME TO A STOP WHEN IT HIT FRONT CENTER INTO A LIGHT POLE. SEATBELTS DID NOT LOCK, AIRBAGS DID NOT DEPLOY, EVEN THOUGH ALL RECALLS HAD BEEN DONE IN SEPTEMBER. PASSAT WAS COMPLETELY TOTALED. INSURANCE ADJUSTER AND MECHANICS ADVISED US THAT AIRBAGS SHOULD HAVE DEPLOYED. DRIVER OF PASSAT WAS INJURED DUE TO FAILURE OF SAFETY FEATURES.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- TAMPA, FL
CAR FREQUENTLY STALLS AND THE PICKS UP WHEN ACCELERATING FROM A STOP.WHEN I'M PULLING OUT INTO TRAFFIC IT GETS VERY SCARY WHEN YOU'RE ALREADY OUT IN THE LANE AND IT LOSES POWER AND AFTER SEVERAL SECONDS IT PICKS UP. THIS HAPPENS EVERY DAY.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- LIVONIA, MI
THE DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. THERE ARE MANY REPORTS THAT HIS OCCURS IN COLD CLIMATES DUE TO WATER GETTING INTO THE LOCK ACTUATOR MECHANISM. IF YOU CANNOT OPEN A DOOR TO EXIT THE VEHICLE, THAT IS A SIGNIFICANT SAFETY CONCERN.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- NEWNAN, GA
I ATTEMPTED TO ENTER MY VEHICLE, BUT THE DRIVER SIDE DOOR WOULD NOT OPEN. THE CAR WAS STATIONARY. THE TEMPERATURE WAS BELOW 30F. AFTER FINALLY GETTING IN THE CAR, I WAS NOT ABLE TO EXIT THE CAR THROUGH THE DRIVER SIDE DOOR BECAUSE IT WAS STILL STUCK. THE CAR HAD BEEN DRIVEN AROUND 40 MILES BEFORE GETTING TO MY DESTINATION. THE CAR WAS STATIONARY AND NOT RUNNING WHILE TRYING TO GET OUT. I COULD HAVE BECOME TRAPPED IN THIS VEHICLE IN AN EMERGENCY. I AM NOT EXTREMELY MOBILE AND HAD A LOT OF ISSUES EXITING THE CAR.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- LARGO, FL
SINCE I BOUGHT THE CAR I'VE ALWAYS HAD ISSUES WITH THE OIL CONSUMPTION. I WAS TOLD IT WAS 'NORMAL' TO LOOSE UP TO 8 COURTS OF OIL IN-BETWEEN MY OIL CHANGES. THE DEALERSHIP TOLD ME THIS!! THE CAR HAS BEEN VERY WELL TAKEN CARE OF, I GET OIL CHANGES EVERY COUPLE THOUSAND MILES INSTEAD OF EVERY 10,000 LIKE VW RECOMMENDS. IF I DID THIS MY ENGINE WOULD QUIET LITERALLY BLOW UP. I'VE BEEN TOLD REPEATEDLY BY MULTIPLE FOREIGN REPAIR SHOPS (NON VW DEALERSHIP) THAT THIS IS A COMMON ISSUE WITH THIS MOTOR BUT FOR WHATEVER REASON THE 2013 CC MODELS WERE NOT RECALLED. BY THE SOUNDS OF IT'S A REPAIR THAT VW REFUSES TO ACKNOWLEDGE OR FIX. I'M UPSIDE DOWN ON THE LOAN & HAVE BEEN TOLD I BASICALLY NEED A WHOLE NEW ENGINE. NOW, EVERY TIME I REFUEL I HAVE TO ADD A QUART OF OIL OTHERWISE MY CHECK ENGINE LIGHT COMES ON OR I RECEIVE A 'CHECK OIL PRESSURE. ENGINE OFF' MESSAGE. I MIGHT BE A FEMALE BUT I'M NOT THAT STUPID TO KNOW THAT THIS ISN'T NORMAL! THIS IS A CONSTANT ISSUE!
Source: NHTSA WEB SITE