2013 VOLKSWAGEN PASSAT Complaints

THE FRONT DRIVER SIDE DOOR WILL NOT LOCK. IT WILL NOT LOCK WITH THE FAB, OR USING THE MANUAL KEY LOCK.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT FAILED TO OPERATE INTERMITTENTLY WHILE IN USE. THE LIGHT WOULD ONLY ILLUMINATE WHEN MANEUVERED IN A CERTAIN POSITION. THE FAILURE WOULD EVENTUALLY RECUR. THE CONTACT TOOK THE VEHICLE TO VOLKSWAGEN OF SOUTH CHARLOTTE (9900 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 612-0407) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE OCCURRED IF THE HOOD WAS SHUT FORCEFULLY. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V389000 (EXTERIOR LIGHTING), BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.

MY VEHICLE FOR SOME REASON IS NOT UNDER THE RECALL FOR ALL OTHER MODELS WITH SAME DEFECT. I HAVE A INTAKE MANIFOLD MALFUNCTION THAT WAS RECALLED ON ALL CC'S OF MY YEAR AND PRIOR BUT FOR SOME REASON MY MODEL WASN'T COVERED AND SHOULD BE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING, THE CONTACT WAS PULLED OVER BY A TROOPER BECAUSE THE DRIVER'S SIDE HEADLIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT BULB WAS MELTING THE SOCKETS AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V389000 (EXTERIOR LIGHTING). THE CONTACT CALLED WEST BROAD VOLKSWAGEN (9001 W BROAD ST, RICHMOND, VA 23294, (804) 270-9000) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO GOSSET VOLKSWAGEN (1875 COVINGTON PIKE, MEMPHIS, TN 38128, (901)388-8989) FOR INSPECTION. THE DEALER STATED THAT THE HEADLIGHTS HAD A SOCKET FAILURE AND THE HEADLIGHT CASE NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

DRIVER'S SIDE DOOR FROZEN SHUT IN WINTER AND UPON OPENING HANDLE/LOCK BECAME INOPERABLE RESULTING IN FAILURE OF DOOR TO REMAIN CLOSED/LOCKED DURING OPERATION - DOOR WOULD SWING OPEN ON TURNS PRESENTING A SAFETY HAZARD. RESEARCH SUGGESTS THAT THIS IS A KNOWN PROBLEM.

VEHICLE HAS 49000 MILES AND IS A GASOLINE ENGINE. PASSENGER SIDE HEAT ONLY BLOWS COLD AIR, WHICH PREVENTS THE WINDSHIELD FROM DEFROSTING/DEICING IN WINTERTIME, AFFECTING VISIBILITY AND SAFETY. DRIVER'S SIDE IS NOT AFFECTED. RESEARCH SUGGESTS THAT THE PROBLEM IS THE RESULT OF A DEFECTIVE HEATER CORE SIMILAR TO THAT FOUND WITH DIESEL VERSIONS OF THE VEHICLE. THIS ISSUE SHOULD NOT BE OCCURRING WITH A VEHICLE ONLY HAVING 49000 MILES.

I TOOK MY VEHICLE IN TO VW OF CHATTANOOGA IN AUGUST TO GET THE AIRBAG RECALL TAKEN CARE OF AND NOW MY SURPRISE MY "CLOCK SPRING" IS NOW NOT WORKING. I CALLED VW OF CHATTANOOGA AND DESCRIBED THAT THE CONTROLS ON THE STEERING WHEEL WAS NOT WORKING, THERE IS A CLICKING SOUND WHEN TURNING THE WHEEL AND DISCUSSED MY SAFETY CONCERNS. I MENTIONED TO VW OF CHATTANOOGA THAT I WAS CONCERNED THAT THE AIRBAG WILL JUST BLOW UP AND HE SAID IT JUST WILL NOT DEPLOY IN THE EVENT OF AN EMERGENCY. SO I'M LIKE NOW WHAT DO I DO, I HAVE A VEHICLE I CANNOT DRIVE AND THE LAST ONES TO MESS WITH IT WAS THEM! THEY ASKED IF THE AIRBAG LIGHT CAME ON WHY DIDN'T I BRING BACK IN? I SAID BECAUSE I HAVE BEEN ON MILITARY ORDERS FOR AWHILE. THEY ALSO SAID INITIALLY IT WAS COVERED UNDER WARRANTY AND NOW THEY ARE SAYING IT WILL COST $732 TO GET IT FIXED! I CALLED VW CARE AND THEY JUST SAID MY CAR WAS OUT OF WARRANTY AND IT MAYBE A WORKSMAN ISSUE BUT THE DEALERSHIP WILL HAVE TO WORK WITH YOU ON THAT. NOT TO MY SURPRISE BUT VW OF CHATTANOOGA CHOSE NOT TO PROVIDE ANY MEANS OF SOLUTION OR CUSTOMER SERVICE.

CHECK ENGINE LIGHT AND EPC LIGHT TURNED ON. SOMETIMES MY CAR WILL NOT START, BUT THEN OTHER TIME IT WITH START WITH ONE TURN. ALSO WHILE I AM DRIVING, IT LOOSES POWER SOMETIMES. ONE TIME THE CAR SHUT OFF COMPLETELY WHILE I WAS IN DRIVE. I TOOK IT TO THE MECHANIC AND HE DID A DIAGNOSTIC COMPUTER CODE CHECK. THE CODE WAS READING CAMSHAFT POSITION SENSOR MALFUNCTION. THE MECHANIC REPLACED THE SENSOR BUT NOTICED THAT THE METAL ON THE SENSOR IS SHEARING SIGNIFICANTLY.

WHILE DRIVING THE VEHICLE MAKE A RIGHT TURN THE AIRBAG IN THE STEERING WHEEL OPENED WITHOUT IMPACT OR SUDDEN MOVEMENTS. IT DID NOT BREAK THROUGH THE STEERING WHEEL CASEMENT BUT INDICATOR LIGHT CAME ON AND ALL THE FUNCTIONS ON THE STEERING WHEEL STOPPED WORKING