2013 VOLKSWAGEN PASSAT Complaints

View complaints related to 2013 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2013 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 VOLKSWAGEN PASSAT
    - CLAYTON, NM

    I WAS SOLD A VOLKSWAGEN PASSAT NEVER WAS TOLD ABOUT ALL THE RECALLS IT HAD SO I HAD THE CAR ABOUT 3 MONTHS AND THE ADBLUE MESSSED UP AND ENGINE WOULDN'T START BUT THE DAY I TOOK MY CAR TO GET SERVICED THEY IGNORED ALL THE LIGHTS THAT WERE ON THE DASHBOARD SO I TOOK THE CAR BACK AND THEY ACTED LIKE THEY DIDN'T SEE THEM SAID THEY WOULD TURN OFF SO WE LEFT AND BEFORE WE GOT HOME THE CAR STARTED SMOKING I CALLED AND THEY SAID THEY WOULD HAVE TO LOOK AT IT T SEE WHAT WAS WRONG WHEN WE JUST LEFT THE DEALERSHIP THEY WOULD NOT TOW IT OR PAY FOR A TOW WE TOOK IT IN THEY FIXED THE FUEL INJECTOR AND THEN CALLED AND SAID THEY FOUND ANOTHER ISSUE AND EVER ISSUE THEY HAVE FOUND HAS AL BEEN ONE OF THE RECALLS AND I CALLED AND TOLD THEM I WAS WORRIED BOUT MINE N MY KIDS SAFETY CUZ ONE OF THE RECALLS COULD CAUSE A FIRE AND I DIDN'T WANT THAT TO HAPPEN AND THEY TOLD ME THERE WAS NOTHING WRONG IT WASN'T AN OPEN RECALL BUT YET EVERY RECALL IS WHAT'S MESSING UP AND I CALLED THERE COMPANY VW AT TOURNEY ADVOCATE FOR THE SETTLEMENT THEY GOT FOR THESE RECALLS AND MY CAR WAS INCLUDED IN THE SETTLEMENT FOR THE RECALL AND ALL THE RECALLS GOT THEIR MONEY BACK OR A NEW CAR AND THIS DEALERSHIP SAID IT'S NOT THEIR PROBLEM I BOUT IT WITH A WARRANTY BUT PRETTY MUCH THEY GOT PAID FOR MY PIECE OF SHOT CAR AND JUST SOLD IT WITH A WARRANTY I OWE 26000 AND HAD THE CAR 3 MONTHS AND THE WARRANTY IS ONLY GOOD ANOTHER 20000 MILES I'M CONCERNED ABOUT THEM FRAUDUNG PEOPLE INTO BUYING LEMONS AND THE SAFETY OF PEOPLE WHO GET THESE CARS

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - PLANTATION, FL

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE STEERING WARNING INDICATOR ILLUMINATED. AFTER WAITING TWENTY MINUTES, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO GUNTHER VOLKSWAGEN OF FORT LAUDERDALE (1660 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 420-7374) WHERE UNKNOWN REPAIRS WERE MADE TO THE STEERING WHEEL; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,401.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - CHERRY HILL, NJ

    VOLKSWAGEN REPLACED MY VEHICLE STEERING WHEEL "CLOCKSPRING" UNDER A PREVIOUS SAFETY RECALL. MY CAR HAS NOW RECENTLY SUFFERED FROM A FAILED STEERING WHEEL "CLOCKSPRING". MY DRIVERS SIDE FRONT AIRBAG IS NOW INCAPACITATED, MY HORN NO LONGER WORKS AND MY STEERING WHEEL CONTROLS DO NOT WORK. THIS OCCURRED UPON MY MAKING A FULL LEFT HAND TURN, UPON MAKING THE TURN, I HEARD CRACKING SOUNDS COME FROM MY STEERING WHEEL AND ALL OF THE SUDDEN, I GOT AN AIRBAG ERROR WARNING LIGHT (I STILL DO), MY HORN DID NOT WORK (STILL DOES NOT) AND MY STEERING WHEEL CONTROLS DID NOT WORK (STILL DON'T). THIS SHOULD BE A SECOND RECALL TO COVER THIS ISSUE BECAUSE THE "CLOCKSPRING" WAS FORMALLY RECALLED FOR THE EXACT REASONS THAT I (AND APPARENTLY A LOT OF OTHER AUTO OWNERS) NOW SUFFER FROM AND THE SUPPOSED REPLACED CLOCKSPRING IS CAUSING THE SAME SAFETY ISSUES. VOLKSWAGEN IS CURRENTLY NOT TAKING RESPONSIBILITY FOR INSTALLING FAULTY "CLOCKSPRINGS" OR NEGLIGENT AUTO DESIGN FOR THIS ISSUE. A NEW SAFETY RECALL FOR THIS SHOULD BE ISSUED

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - ST. PETERSBURG, FL

    THE VOLKSWAGEN T-CROSS MODEL STANDS ON A LIFTING PLATFORM IN A CAR TOWER ON THE VOLKSWAGEN FACTORY PREMISES. PICTURE ALLIANCE | PICTURE ALLIANCE | GETTY IMAGES VOLKSWAGEN SAID FRIDAY IT'S RECALLING 679,000 U.S. VEHICLES SOLD SINCE 2011 WITH AN ELECTRICAL ISSUE THAT COULD CAUSE THE CAR TO ROLL AWAY. THE AUTOMAKER SAID DRIVERS COULD REMOVE THE KEY AFTER STOPPING WITHOUT PLACING THE CAR IN PARK, INCREASING THE RISK OF THE CAR ROLLING AWAY. VW ATTRIBUTED THE PROBLEM TO A BUILDUP OF SILICATE ON A SHIFT LEVER MICRO SWITCH CONTACT. THE COMPANY SAID DEALERS WILL INSTALL AN ADDITIONAL SWITCH AND CIRCUIT BOARD AND DISABLE A MICRO SWITCH ON AFFECTED CARS. VOLKSWAGEN SPOKESMAN MARK GILLIES SAID THERE ARE NO REPORTED INJURIES OR ACCIDENTS RELATED TO THE RECALL. THE RECALL COVERS THE COMPANY'S JETTA, BEETLE, BEETLE CONVERTIBLE, GOLF, GOLF SPORTWAGEN AND GTI MODELS FROM 2011 THROUGH 2019.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - HONOLULU, HI

    TAKATA INFLATORS I GOT INTO A VEHICLE COLLISION WITH ANOTHER VEHICLE AND SUFFERED A CONCUSSION DUE TO MY AIRBAGS FAILING TO DEPLOY IN MY VEHICLE.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - BUTLER, KY

    ABOUT A YEAR AGO WE NOTICED A STRANGE ODOR DEVOLOPING IN THE CAR AND RESEARCHED THAT IT COULD BE A WAX VW PUTS ON THE PLASTICS. IN THE HEAT THIS MAX PUTS OFF AN ODOR. AFTER A WHILE MY SON STARTED DEVOLOPING SINUS ISSUES TO THE POINT HE WAS AT THE DOCTOR GETTING MEDICINE TO TREAT. THIS SUMMER HE DID NOT DRIVE THE CAR MUCH AND WE NOTICED HE WAS NOT SICK. I CONTACTED VW ON 7/23/19 WITH THE CONCERN OF MOLD OR THE PLASTIC ISSUE. I DROPPED OFF THE CAR TO A DEALER ON 7/27/19 TO HAVE A MOLD TEST DONE, THE RESULTS WERE TOLD TO ME THAT LEVELS OF MOLD WE ACCEPTABLE LEVELS BUT I WAS NOT TOLD ACCORDING TO WHO'S LEVEL. WHEN I OR MY SON DRIVE THIS CAR WE DEVELOP HEADACHES AND SINUS ISSUES CAUSED FROM THE ODOR THE CAR IS PUTTING OFF IN THE PASSENGER CABIN. AS OF TODAY 8/13/19 VW HAS TURNED IT OVER TO THE DEALER TO CHARGE ME $245.00 TO LOOK FOR A LEAK. THEY ARE NOT LOOKING AT THE WAX ON THE PLASTIC WHICH THEY HAVE AGREED THEY DO. AFTER LOOKING AT ISSUES ON THE INTERNET WITH VW ODORS THERE ARE MANY OUT THERE CAUSING ISSUES. THIS ISSUE GETS WORSE WHEN USING THE AC.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - DETROIT, MI

    ISSUE: DIFFICULTY FILLING GAS TANK AT ALL GAS STATIONS. FUEL PUMP AUTOMATICALLY SHUTS OFF WHEN I INSERT THE PUMP INTO THE GAS TANK. IN ORDER TO GET THE PUMP TO FILL THE GAS TANK, I NEED TO PULL THE PUMP OUT AND KEEP NOZZLE CLOSE TO THE OPENING OF THE GAS TANK. IT TAKES MULTIPLE ATTEMPTS TO GET THE PUMP TO FILL THE TANK. BECAUSE I HAVE TO KEEP THE PUMP CLOSE TO THE OPENING OF THE GAS TANK, ON TWO SEPARATE OCCASIONS THE GAS PRESSURE FROM THE PUMP WAS STRONG WHICH CAUSED IT TO SPRAY OUT OF THE GAS TANK, AND ALL OVER MYSELF. THIS IS A HAZARD! NOTE, I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - NEWBURGH, IN

    CLOCK SPRING FAILURE AFTER MANUFACTURER RECALL "FIX". VEHICLE WAS IN MOTION, MAKING A ROUTINE TURN WHEN LOUD CLICKING SOUND WAS NOTED. IMMEDIATE FAILURE OF AIRBAGS, HORN, AND ALL STEERING WHEEL CONTROLS, INCLUDING HANDS-FREE SAFETY FEATURES.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - HERNDON, VA

    ENGINE SHUTS OFF UNEXPLAINABLY. THIS HAS OCCURRED WHILE THE VEHICLE WAS STATIONARY ON A CITY STREET AND IN MOTION ON THE HIGHWAY. THE COMPONENT PART/SYSTEM THAT IS CAUSING THE SAFETY RISK IS UNKNOWN TO ME AS WELL AS THE VOLKSWAGEN DEALERSHIP AND FOREIGN AUTO MECHANIC THAT I HAVE TAKEN THE VEHICLE TO, TO HAVE IT SERVICED.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - MIDWAY CITY, CA

    TAKATA INFLATOR MAYBE. IN 2015 MY VEHICLE WAS TBONED BY ANOTHER VEHICLE, TO WHERE THE IMPACT EVEN CAUSED MY CAR TO SPIN, YET NO AIRBAG WAS DEPLOYED, EVEN THE POLICE AT THE SCENE WERE WONDERING WHY MY AIRBAGS DID NOT GO OFF... FAST FORWARD TO YRS LATER MY CAR READS AIRBAG ERROR.

    Source: NHTSA WEB SITE