2014 VOLKSWAGEN PASSAT Complaints

BACKING OUT OF DRIVEWAY, SLIGHT CLICKING IN THE STEERING COLUMN WHEN TURNING THE STEERING WHEEL TO THE RIGHT. BEEP FROM DASH- AIRBAG FAILURE/WARNING. NOW STEERING WHEEL BUTTONS AND HORN ARE NOT OPERATIONAL.

THE HEATER CORE IN MY 2014 VOLKSWAGEN PASSAT TDI HAS FAILED AND BEEN REPLACED FOUR TIMES WITHIN THE LAST 2 YEARS. THERE IS/WAS AN EXTENDED WARRANTY RELATED TO THE HEATER CORE FAILURE BUT THERE HAS NOT YET BEEN A RECALL DESPITE AN OBVIOUS DEFECT WITH THE HEATER CORES. FAILURE 1, 11/28/2016- REPORTED AS INSUFFICIENT HEAT, PRIMARILY PASSENGER SIDE - WARRANTY COVERED FAILURE 2, 06/30/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT- WARRANTY COVERED FAILURE 3, 0/7/10/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT, WARRANTY COVERED FAILURE 4, 11/28/2017- REPORTED AS INSUFFICIENT HEAT- PRIMARILY ON PASSENGER SIDE- ORIGINALLY REPORTED ON 10/26/2018- VW DECLINED TO COVER UNDER WARRANTY. WITHOUT A PROPERLY FUNCTIONING HEATER CORE, THE WINDSHIELD DEFROSTER WILL NOT HAVE HEAT. IN THIS SITUATION, THE DRIVER WILL HAVE DIFFICULTY MAINTAINING A CLEAR WINDSHIELD, WHICH WILL CREATE A HAZARDOUS SITUATION. THE LACK OF HEAT IN THE VEHICLE CAN ALSO BE UNSAFE IN SOME CLIMATES.

TAKATA RECALL THERE WAS A RECKLESS DRIVER WHO WAS NOT OBEYING THE TRAFFIC RULES. I WAS ON THE HIGHWAY (NJ TURNPIKE 78 AROUND BAYONNE). AND THEN THIS GUY WAS ON THE RIGHT ENTERING TO THE HIGHWAY, BUT HE SWITCHED TO THE LEFT LANE WITHOUT WAITING FOR THE SOLID LINE TO BECOME DOTTED LINE. AND THEN RIGHT AWAY, HE CUT IN FRONT OF ME, TO AGAIN SWITCH TO THE MOST LEFT LANE. I WAS ALMOST GOING TO HIT HIM BECAUSE OF THIS RECKLESS MOVE. HE DIDN'T SIGNAL AND WAIT FOR ME (OR SOMEONE ELSE) TO GIVE HIM THE WAY. HE JUST CUT IN FRONT ME. I HORNED HIM AND THEN HE SHOWED ME HIS MIDDLE FINGER. IT WAS ABOUT TO BE AN ACCIDENT IF I HADN'T HIT THE BRAKES RIGHT AWAY. HE ENTERED THE HIGHWAY WITHOUT OBEYING THE RULES AND CUT THE ROAD FROM ALL THE WAY FROM RIGHT TO THE LEFT LANE. AND HE IS RUDE AND OFFENSIVE. HE HAS A BLACK LINCOLN, WITH NY PLATE. PLATE NUMBER IS T657065C. THIS HAPPENED IN THE MORNING AROUND 8:46. IT IS A RUSH OUR, HE INCREASES THE RISK OF ACCIDENTS AND PUTS PEOPLE IN DANGER. I HOPE HE WILL BE PUNISHED FOR THIS.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WITHIN MONTHS OF OWNING THE VEHICLE, IT FAILED TO START AND STALLED. THE CONTACT DISCOVERED THAT THE PREVIOUS OWNER EXPERIENCED THE SAME FAILURE AND HAD THE ALTERNATOR ASSEMBLY REPLACED. THE DEALER (CAPITAL VOLKSWAGEN, 3963 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 692-5609) REPLACED THE WIRING AND THE ALTERNATOR WAS REPLACED TWICE; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

MY STEERING WHEEL WAS AFFECTED, NO HORN, LOSS OF AIR BAGS, LOCKED TRUNK. WAS DIAGNOSED WITH CLOCK SPRING PROBLEM (PREVIOUSLY REPORTED). THESE PROBLEMS SEEMED TO APPEAR RANDOMLY AND NOT ALL AT ONCE. IS UNDER YOUR FORCED RECALL, BUT WAS ALLOWED TO EXCLUDE CERTAIN VEHICLES??? HAD TO FIX IT FOR AROUND $500. NOT PREVIOUSLY REPORTED--ON THE WAY HOME--I NO LONGER HAD A CRUISE CONTROL. VW CHARGED ME $143.50 JUST TO DIAGNOSE IT AND TELL ME IT WOULD COST $720.97 TO REPLACE IT. I HAVE ALREADY REPLACED THE AIR BAG. ALSO,LAST YEAR MY CAR STARTED SPONTANEOUSLY LOCKING AND RELOCKTING MY CAR WHILE DRIVING.. I TOOK IT TO VW. THEY SAID IT NEEDED REPLACING (WITHOUT DIAGNOSIS). THEY COULDN'T WORK ME IN SO I LEFT. THE PROBLEM JUST DISAPPEARED ???

TOOK MY CAR IN BECAUSE I HAD NO HORN, NO AIR BAGS, AND THE STEERING WHEEL SOUNDED 'FUNNY'. I HAD A LITTLE OVER 39,000 WHEN THIS ALL HAPPENED. I WAS TOLD IT WAS THE CLOCK SPRING. APPARENTLY THERE WAS A RECALL FOR THIS FOR THE 2014 PASSATS, BUT MY VIN NUMBER WAS NOT INCLUDED. THEY CAN'T TELL ME WHY. CLEARLY, MY CAR WAS INCLUDED IN THE DEFECTIVE VEHICLES!! IT IS A VERY EXPENSIVE PART TO REPLACE.

CLOCK SPRING FAILURE. CLICKING IN STEERING WHEEL WHILE TURNING CAR, AIR BAG ERROR LIGHT CAME ON AND NONE OF THE CONTROLS ON THE STEERING WHEEL WORK.

IN MID-OCTOBER 2018, I BEGAN EXPERIENCING SOME ISSUES WITH THE STEERING WHEEL OF MY CAR. MY CONTROLS ON MY STEERING WHEEL WERE COMPLETE OFF AND THE HORN WAS NOT WORKING. THEN SUDDENLY, THE AIRBAG SYSTEM ICON CAME ON AND NONE OF MY STEERING WHEEL CONTROLS WORKED. I IMMEDIATELY CONTACTED MY LOCAL VOLKSWAGEN DEALER AND LET THEM KNOW THE ISSUE. THEY PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE CAUSE OF THIS WAS DUE TO THE 'CLOCKSPRING' GIVING OUT AND THE AIRBAG RESISTANCE BEING TOO HIGH. GIVEN THAT THIS COULD NOT BE A PART OF NORMAL WEAR AND TEAR FOR A VEHICLE IN MY EYES, I DID SOME RESEARCH AND FOUND THAT THERE IS AN OPEN INVESTIGATION WITH VW FOR 2010-2014 AIR BAG CLOCK SPRING FAILURES DUE TO DEBRIS GETTING INTO THAT AREA. I NOTIFIED THE DEALER OF THIS INFORMATION AND THEY STATED THERE WAS NOTHING THEY COULD DO AND TO TAKE IT UP WITH VW CORPORATE. I HAD TO PAY OUT OF POCKET FOR SOMETHING THAT WASN'T MY DOING AND THIS IS UNACCEPTABLE. THEREFORE, I AM SUBMITTING THIS COMPLAINT FOR AN INVESTIGATION, RECOUPMENT, AND TIME SPENT TRYING TO FIGURE OUT WHAT WAS WRONG.

I OWN A 2014 VW PASSAT. ALL OF THE FUNCTIONS ON MY THE STEERING WHEEL WHEN DEAD AND THE AIRBAG LIGHT CAME ON. THE VEHICLE WAS STATIONARY WHEN THE ISSUE WAS FIRST DISCOVERED. I HAD JUST STARTED THE CAR. AFTER BRINGING THE CAR TO A DEALERSHIP TO HAVE IT DIAGNOSED, IT WAS DIAGNOSED AS A FAULTY CLOCK SPRING. THE REPLACEMENT COST IS $637 AND THE CLOSEST DEALER IS 45 MILES AWAY. THIS IS A SAFETY HAZARD AS THE AIR BAG, HORN AND OTHER STEERING WHEEL FEATURES DO NOT WORK. AFTER RESEARCHING I'VE COME TO REALIZE THERE ARE THOUSANDS OF VEHICLES EFFECTED BY THIS AND NO RECALL.

CLOCK SPRING IN THE STEERING WHEEL BROKE AND THE CAR'S HORN, AIR BAG, AND BUTTONS ON STEERING WHEEL NO LONGER WORK BECAUSE OF THIS. MADE A CLICKING NOISE IN THE STEERING WHEEL ABOUT A WEEK BEFORE COMPLETELY BREAKING WHILE TRYING TO REVERSE IN PARKING LOT. VOLKSWAGEN DEALERSHIP CONFIRMED IT WAS CLOCK SPRING THAT WAS BROKEN AND IT WAS NOT COVERED IN THE PREVIOUS RECALL.