2014 VOLKSWAGEN PASSAT Complaints

CAR KEEPS RANDOMLY SHUTTING OFF. LOSES POWER WHILE IDLING AND DIFFICULT TO START. WILL LOSE POWER AND CUT OFF ALSO WHILE DRIVING. CHECK ENGINE LIGHT WILL NOT STAY ON OR COME ON.

WHEN DRIVING THE VEHICLE AT ANY SPEEDS THERE IS A DELAY IN GAS PEDDLE RESPONSE TIME OF ALMOST 3 TO 5 SECONDS ESPECIALLY IF TRYING TO MERGE INTO TRAFFIC, THE GAS PEDDLE DELAYS TO THE POINT THAT YOU ALMOST FEEL LIKE YOUR NOT GOING TO MAKE IT. IT CAN CAUSE A SERIOUS ACCIDENT . I DRIVE DAILY FROM NJ TO NYC AND DO NOT FEEL SAFE IN THIS VEHICLE BC OF THAT DELAY. I'VE TAKEN BACK TO THE DEALER AND WAS TOLD THAT IT IS BC OF DRIVE BY WIRE TECHNOLOGY AND TURBO SYSTEM THAT THIS IS ALMOST NORMAL. I HAVE DRIVEN MANY CARS IN MY LIFE AND HAVE NEVER FELT UNSAFE IN THEM. I NOW HOW TO SECOND GUESS MERGING INTO TRAFFIC AND FEEL THAT IF MY KIDS WERE TO DRIVE THIS CAR THEY ARE NOT EXPERIENCED DRIVERS, IT WOULD BE A VERY SCARY SITUATION TO PUT A TEENAGER INTO.

TRANSMISSION FLUID COOLER LEAKAGE DRIPPING FLUID WHERE IT MIGHT CONTACT A HOT SURFACE AND RESULT IN A VEHICLE FIRE. ALLEGEDLY ACCORDING TO VW THIS IS NOT SUPPOSED TO HAPPEN IN VEHICLES WITH MY VIN, BUT MY MECHANIC SAYS IT IS HAPPENING.

THE AIRBAG LIGHT HAS COME ON, HORN NO LONGER WORKS AND THE CONTROLS ON THE STEERING WHEEL DO NOT WORK. FROM WHAT I CAN TELL IT IS A FAILURE OF THE CLOCK SPRING. TOOK IT INTO DEALER FOR RECALL ON VEHICLE AND WAS TOLD THEY DO NOT HAVE THE PARTS OR INSTRUCTIONS YET TO FIX IT.

CLOCK SPRING ISSUES . VW STATED TO ME THAT MY CAR WAS NOT UNDER RECALL FOR THE CLOCK SPRING .THEY FIXED IT IN JUNE 2016 . IT BROKE AGAIN JUNE 2017 AND WAS REPLACED. IT BROKE AGAIN IN JAN 2018 AND WAS REPLACED 7 WEEKS LATER BROKE AGAIN. IT IS IN NEED OF BEING REPLACED NOW WHICH WILL BE THE 5TH CLOCK SPRING TO BE PUT IN TH CAR. THE AIRBAG LIGHT IS ON HORN DOES NOT WORK NOR ANYTHING ON THE STEERING WHEEL DUE TO THE BROKEN CLOCK SPRING . I AM THE ORIGINAL OWNER AND THE CAR IS PAID FOR BUT I CANT USE IT SAFELY AND CAN'T SELL IT WITH THESE ISSUES THAT VW WILL NOT FIX. VW CORPORATE OFFICES INVESTIGATED DETERMINED THAT IT INFACT WAS BROKEN AND SAID THEY WOULD PAY FOR MY LAST PART? BUT THAT IS OUT OF THE WARRANTY. THE FIRST REPAIR WAS AT 44,000 MILES . THE ISSUE IS THAT VW NEVER ADDRESSED WHY THEY KEEP BREAKING AND REPLACING THEM DOES NOT CORRECT THE PROBLEM

FIRST OFF, THE BREAD STARTED GIVING ME TROUBLE A COUPLE WEEKS AFTER PURCHASING THE VEHICLE. WHEN I TOOK THE VEHICLE IN TO HAVE IT CHECKED OUT VW OF THE WOODLANDS EXCLAIMED THAT THERE WAS NO ISSUE AND THAT THE BRAKE PADS HAD A FEW ROCKS IN BETWEEN THEM. AS THE WEEKS PASSED THE ISSUE GRADUALLY GOT WORST AND I COULD FEEL THE BRAKES GRIND WHEN I PROCEEDED TO COME TO A STOP. NOW THE BRAKES ARE COMPLETELY JACKED UP AND I WILL HAVE TO PAY OUT OF POCKET TO HAVE THEM REPAIRED. MY SECOND PROBLEM IS THE ELECTRICAL ISSUE THAT I'VE ENCOUNTERED. THIS DATES BACK TO AT LEAST 3 WEEKS AFTER BUYING THE CAR. I REPORTED THE PROBLEM TO THEM AND HAVE EVEN TAKEN THE VEHICLE IN TO HAVE IT CHECKED OUT, BUT YET AGAIN I WAS GIVEN AN EXCUSE. "YOUR ALTERNATOR NEEDS TO BE CHANGED!" I WAS TOLD. I COULDN'T UNDERSTAND WHY THE ALTERNATOR WAS PREPARING TO GO OUT AFTER ONLY HAVING THE CAR FOR 5 MONTHS. BUT THAT WAS NOT THE FIXTURE OF MY PROBLEM. THE DASH BOARD LIKES COME ON AND GOES OFF REPEATEDLY IVER TIME AND I HAVE BEEN TAKING A PICTURE EACH TIME IT HAPPENS FOR MY DOCUMENTATION. IT'S VERY UNPROFESSIONAL WHAT GOES ON WITH THESE CAR DEALERSHIPS AND HOW THEY GET OVER ON PEOPLE. THIS 2014 VOLKSWAGEN PASSAT IS A BUST AND SHOULD BE RECALLED.

CLOCK SPRING BROKE IN THE CAR, 2014 MODEL WITH 53K MILES ON IT. WIFE WAS JUST DRIVING ONE DAY HEAR A SNAP AND NOTICED THE AIR BAG LIGHT WAS ON AND HORN AND OTHER BUTTON ON STEERING WHEEL WERE NOT WORKING.

TAKATA RECALL, I VERIFIED THERE WAS A RECALL APRIL OF 2017 AND IMMEDIATELY I CALLED MY VW DEALER TO SCHEDULE THE MAINTENANCE. I WAS PUT ON A WAIT LIST. I CALLED BACK SEPTEMBER 2017 AND WAS ADVISED THAT I WAS 10TH DOWN ON THE LIST AND THAT THEY WERE WAITING FOR THE PARTS. I CALLED BACK AGAIN 03/16/2018 AND WAS ADVISED I WAS STILL ON THE LIST AND THAT THEY JUST ORDERED PARTS, THERE WAS A 4 DAY WAIT TO GET THEM, AND THEN THEY WORK FROM THE TOP OF THE LIST DOWN. IT'S BEEN OVER 2 YEARS SINCE THE RECALL WAS ISSUED AND I HAVE YET TO RECEIVE SERVICE. I DRIVE MY VEHICLE DAILY TO AND FROM WORK, SCHOOL, AND DAYCARE WITH MY CHILDREN. TO THIS DATE I HAVE NOT HAD AN ACCIDENT INVOLVING MY AIRBAGS.

THE HORN, AIRBAG ON DRIVERS SIDE, AND BLUETOOTH. ALL THE COMPONENTS IN THE STEERING WHEEL STOPPED WORKING. THE AIRBAG LIGHT CAME ON IN THE DASHBOARD, AND THE REST STOPPED WORKING AFTER A FEW DAYS OF LIGHT CLICKING NOISE FROM THE STEERING WHEEL WHEN TURNING. I HAD TO TAKE IT FOR REPAIR 3/13/18.

STARTING GETTING TIMING CODE ERRORS. TOOK IT TO THE DEALER AND THEY SAID THE TIMING CHAIN IS BAD AND WILL COST NEARLY $4000 TO REPLACE. LOOKED ONLINE AND THIS IS A COMMON OCCURENCE WITH THE MAKE AND MODEL OF THIS CAR. WANT TO MAKE SURE THEY DON'T GET AWAY WITH THIS. THEY SHOULD BE RECALLING THIS AND MAKING THE REPAIRS.