2014 VOLKSWAGEN PASSAT Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (VOLKSWAGEN OF NEW PORT RICHY IN NEW PORT RICHY, FL 866-753-0856) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PASSENGER HEADLIGHT LOW BEAM TERMINAL MELTED AND FOGGED INTERIOR SURFACES OF REFLECTOR AND LENS

TAKATA RECALL .LIKE 6 MONTHS AGO WAS GHANGE OIL ON DEALER,AND WAS ASK ABOUT TRADE IN MY CAR BUT THEY GIVE ME A SMALL PRICE BECAUSE MY CAR HAS RECALL !!!THEY DID NOT PROPOUSE ME NOTHING TO FIX OR CHGANGE OR DO MY PROBLEM!!I HAVE TWO KIDS IM WORRY ABOUT MY SAFETY PLEASE HELP ME!!!!!!!!!!!!!!!!!!!

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. UPON STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. ON OTHER OCCASIONS, THE STEERING WHEEL CLICKED WHEN TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO SAVANNAH VOLKSWAGEN (50 EISENHOWER DR, SAVANNAH, GA 31406) WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TAKATA RECALL. I RECEIVED A RECALL FROM VW FOR THE TAKATA AIRBAG. IN THE DESCRIPTION, ON CARS.COM, IT SAYS "IN THE AFFECTED VEHICLES, DEBRIS MAY CONTAMINATE THE AIR BAG CLOCK SPRING, A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIR BAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED. THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG. CONSEQUENCE A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG WILL PREVENT THE AIR BAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY." THIS IS EXACTLY WHAT HAS HAPPENED TO MY VEHICLE. NOTHING ON MY STEERING WHEEL WORKS, NOT EVEN MY HORN. I WENT TO VW, AND THEY REPLACED THE TAKATA AIR BAG, BUT DID NOT REPLACE THE BROKEN CLOCK SPRING BECAUSE THEY SAY MY CAR WAS NOT INCLUDED IN THE RECALL FOR THE CLOCK SPRING. I THINK THIS IS A MAJOR SAFETY CONCERN. I WAS TOLD THAT MY DRIVER SIDE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. ONE OF THE REASONS I PURCHASED THIS CAR WAS FOR THE AIRBAGS AND THE SAFETY FEATURES. HOW IS THERE NOT A RECALL ON MY VEHICLE. IT DID EXACTLY WHAT SAID "MAY HAPPEN."

2014 VW PASSAT TDI SE 2.0L MANUAL MY VEHICLE HAS 62,583 MI. ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE DIESEL "GLOW PLUG" LIGHT BEGAN FLASHING ON THE DASHBOARD AND I LOST ALL ENGINE POWER. I WAS FORTUNATE TO BE ABLE TO REACH THE ROADSIDE SAFELY AND I WAS ABLE TO BRING THE CAR TO A HALT ON THE ROADSIDE. TRYING TO START THE VEHICLE HOWEVER WAS NOT POSSIBLE, THE "GLOW PLUG" LIGHT CONTINUED TO FLASH AND THE VEHICLE WOULD NOT START. VW ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS TOWED TO THE NEAREST VW DEALERSHIP WHERE I HAVE WAS GIVEN THE ERROR CODE INFORMATION BELOW AND TOLD MY TURBO AND ENGINE NEED TO BE REPLACED BUT THAT THEY ARE OUTSIDE OF MY 5YR/60,000 MI WARRANTY. P0671-CYLINDER #1 GLOW PLUG CIRCUIT ACTIVE/STATIC P0674- CYLINDER #4 GLOW PLUG CIRCUIT ACTIVE/STATIC P2196- O2 SENSOR SIGNAL STUCK RICH BANK 1 SENSOR 1 ACTIVE/STATIC P0299- TURBO/SUPER CHARGER UNDER BOOST ACTIVE/STATIC P13E0-SENSOR FOR INTERNAL PRESSIRE OF CYLINDER #1 MALFUNCTION ACTIVE/STATIC P13D7-SENSOR FOR INTERNAL PRESSURE OF CYLINDER #4 ELECTRICAL ERROR ACTIVE/STATIC P13E1-SENSOR FOR INTERNAL PRESSURE OF CYLINDER #2 MALFUNCTION ACTIVE/STATIC P13E2- SENSOR FOR INTERNAL PRESSURE OF CYLINDER #3 MALFUNCTION ACTIVE/STATIC P1007- TORQUE DIFFERENCE CYLINDER #4 LIMIT VALUE EXCEEDED ACTIVE/STATIC

TAKATA RECALL: I CONTACTED VW IN FEBRUARY ABOUT THE RECALL THAT WAS IN EFFECT FOR MY VEHICLE THEY ASSURED ME THAT THEY WOULD GET IT FIXED AS SOON AS THEY COULD. IT'S SIX MONTHS LATER AND I JUST RECEIVED ANOTHER LETTER IN THE MAIL ABOUT THE RECALL AND VW HAS YET TO SOLVE THE ISSUE FOR ME.

TAKATA RECALL: I WORK FOR THE U.S. ARMY IN GERMANY. I PURCHASED MY U.S. SPECIFICATION VW PASSAT THROUGH THE MILITARY CAR SALES PROGRAM. WHEN I RECEIVED THE RECALL NOTIFICATION FOR THE AIRBAGS I BOOKED AN APPOINTMENT WITH MY LOCAL VW DEALER TO HAVE THE AIRBAGS REPLACED. WE TOOK THE CAR FOR THE APPOINTMENT AND WAS TOLD BY THE DEALERSHIP THEY COULD NOT REPLACE THE AIRBAGS OF AN AMERICAN SPECIFICATION CAR. I HAD A GERMAN ATTORNEY CALL THE DEALERSHIP TO TRY AND FIND A WAY TO HAVE THE PROBLEM RESOLVED AND WAS ULTIMATELY TOLD IT WAS IMPOSSIBLE. THE WORK AROUND WAS TO HAVE A MEMORANDUM PREPARED WHEN THE TIME COMES TO SHIP THE VEHICLE SAYING THE DEFECTIVE AUTO WILL BE REPAIRED UPON RETURN TO THE U.S.. THE PROBLEM WITH THIS IS MY JOB IS HERE AND I HAVE NO SET DATE TO RETURN TO THE U.S.. MY FAMILY IS FORCED TO DRIVE A VEHICLE WITH AIRBAGS THAT CAN KILL US. I CAN'T TRADE OR SELL THE VEHICLE BECAUSE IT HAS A KNOWN DEFECT THAT I CAN'T GET REPAIRED IN GERMANY. I NEED VW TO FIX THIS PROBLEM. AT THIS POINT I WOULD PREFER THEY TAKE THE CAR BACK. THE VW WEBSITE HAS ONE LITTLE PARAGRAPH DEALING WITH MILITARY MEMBERS AND THE SOLUTION THEY PROVIDE DOES NOT HELP US BECAUSE AGAIN, WE DO NOT HAVE A RETURN DATE. THE 1-800# IS ALWAYS BUSY AND VW GERMANY BELIEVES IT IS QUITE INCAPABLE OF HAVING AN AIRBAG SHIPPED FROM THE U.S. TO REPAIR THE VEHICLE. I DO NOT WANT TO DRIVE THIS VEHICLE ANY LONGER AND WOULD APPRECIATE ASSISTANCE IN GETTING THE CAR RETURNED TO VW. THANK YOU FOR YOUR TIME AND ATTENTION.

ON JULY 24TH, WE LEFT A PARKING LOT IN BATTLE CREEK AND DROVE ABOUT 20 YARDS ON HILL BRADY RD. WHEN THERE WAS A LOUD RIPPING SOUND ON THE RIGHT PASSENGER SIDE. WE PULLED THE CAR OVER IMMEDIATELY, THINKING WE'D SHREDDED THE FRONT TIRE. UPON INSPECTION, THE TIRE WAS OK BUT THE CAR WOULD NOT RESTART. THE CAR WAS TOWED TO MAPLE HILL AUTO GROUP IN KALAMAZOO. UPON INITIAL INSPECTION ON JULY 25TH, I WAS TOLD THE INTERNAL FUEL PUMP EXPLODED, LIKE A GRENADE, SENDING METAL SHARDS THROUGHOUT THE ENGINE. WE HAVE FILED A CLAIM WITH OUR INSURANCE COMPANY AND ARE AWAITING FURTHER DETAILS.

TAKATA RECALLED AIRBAGS NEVER FIXED IN 3 YEARS I HAD MY LEASE SO THEY KNOWINGLY ALLOWED ME TO DRIVE ME AND MY KIDS FOR 3 YEARS IN AN UNSAFE CAR!!! THE TDI DEISEL WAS ALSO AN ISSUE AND HAD ELECTRICAL ISSUES AS WELL.