2013 VOLKSWAGEN PASSAT Complaints

View complaints related to 2013 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2013 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 VOLKSWAGEN PASSAT
    - COLUMBIA, SC

    I HAVE 51,000 MILES ON MY CAR AND THE AIR CONDITIONER UNIT WENT OUT. THE CAR IS TOO YOUNG TO HAVE THE A/C REPLACED AT THIS JUNCTURE...FAULTY PARTS. THE A/C UNIT IS LISTED IN A CLASS ACTION LAWSUIT, ALONG THE WINDSHIELD WIPER SYSTEM AND THE BEARINGS. THE A/C PROBLEM WAS MENTIONED TO THE VW MCDANIELS SERVICE ADVISOR TWICE WHEN I WAS IN ON A SERVICE CALL, BUT SAID WAS NOT RECORDED ON MY PORTAL OF THE VEHICLE. THE DRIVER SEAT HAS SPLIT AND ON THE SIDE IT IS WARNED. THIS IS NOT GOOD.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - BRANDON, MS

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE WITH AIR BAG WARNING INDICATOR STILL ILLUMINATED, WHICH WAS A SAFETY CONCERN. IN ADDITION, THE STEERING WHEEL CONTROLS AND HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO MANDEVILLE VOLKSWAGEN (1700 N CAUSEWAY BLVD, MANDEVILLE, LA 70471, 985-626-1067) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - MAPLE GROVE, MN

    MY DRIVER SIDE HEADLIGHT WOULD RANDOMLY STOP WORKING. SOMETIMES WHEN I WAS DRIVING AND OTHER TIMES WHEN IT WAS PARKED OVER NIGHT. FOR AWHILE I COULD MOVE THE LIGHT UNDER THE HOOD AND IT WOULD WORK AGAIN BUT THEN I WOULD HIT A BUMP AND IT WOULD STOP. EVENTUALLY THE LIGHT CONNECTION WOULDN'T WORK AT ALL ANYMORE AND THE VW DEALERSHIP TOLD ME I NEEDED TO REPLACE THE ENTIRE LIGHT SO I DID. NOW THE PASSENGER SIDE LIGHT IS DOING THE EXACT SAME THING. I NOTICED THAT THERE WAS A RECALL BACK IN 2014 WITH THE NUMBERS 14V125000 AND 94G8/7V EXPLAINING EXACTLY WHAT IS HAPPENING TO MY CAR BUT IT APPEARS THAT MY VIN NUMBER DOES NOT HAVE THIS RECALL UNDER IT. I HAVE THE BILL FOR MY HEADLIGHT REPLACEMENT AND A DIAGNOSIS OF THE CAR IF NEEDED.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - YUBA CITY, CA

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE PARKING THE VEHICLE, THE AIR BAG ERROR WARNING ILLUMINATED AND ALL THE ELECTRICAL COMPONENTS TURNED OFF. AS A RESULT, THE CONTACT COULD NOT USE THE HORN OR THE RADIO. THE DEALER (ROSEVILLE VOLKSWAGEN, 830 AUTOMALL DR, ROSEVILLE, CA 95661) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - MONTELLO, WI

    2013 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE AIRBAG REPAIR. *JS

    Source: CONSUMER LETTER
  • 2013 VOLKSWAGEN PASSAT
    - WARSAW, IN

    CLOCK SPRING HAS FAILED IN LESS THAN A MONTH AFTER CLOCK SPRING RECALL IN JANUARY OF 2018. STEERING CONTROLS ARE NOT FUNCTIONAL, AIR BAG ERROR LIGHT IS ON, I ASSUME DRIVER'S SIDE AIRBAG IS CURRENTLY NON FUNCTIONAL. TURNED THE VEHICLE AND HEARD A POP SOUND ORIGINATING FROM THE STEERING COLUMN, LOST STEERING CONTROL, AND AIR BAG ERROR IMMEDIATELY FOLLOWED.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - BECHPAGE, NY

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE TURNING THE VEHICLE OFF, THE CONTACT HEARD A POPPING NOISE. THE CONTACT RESTARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE HORN FAILED TO SOUND WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO LEGEND VOLKSWAGEN (158 MERRICK RD, AMITYVILLE, NY 11701) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 26,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - ATLANTA, GA

    CAR WOULD MAKE WHIRLING SOUNDS INTERMITTENTLY, DIFFICULTY GOING UP HILL, ROUGH IDLE SOMETIMES, CAR SHUT OFF WHILE DRIVING, CAR SHUT OFF WHILE IDLING AT A LIGHT, CAR HAD DIFFICULTY STARTING OR WOULD START THEN SHAKE AND LET OUT LOUD AND HARD BURSTS OF GAS FROM EXHAUST AND CUT OFF, CAR WILL START UP THEN LOSE POWER, SOMETIMES WILL START BACK UP. ONE TIME IT TOOK 3 TRIES AND WOULD NOT START. HAD AT VW DEALER MULTIPLE TIMES SINCE JAM 2017 TILL NOW. HAPPENED AGAIN TODAY AFTER I GOT GAS, SHUT OFF THEN TOOK A WHILE TO GAIN POWER AND EPC AND CHECK ENGINE LIGHT WERE ON THEN DISAPPEARED. EVERY OTHER TIME THE WNGINE LIGHT WOULD DISAPPEAR. THE LAST TIME IN MARCH THEY HAD THE CAR 10 OR SO DAY. TWO DAYS LATER IT IDLED ROUGH. THEY WERE BUSY TO CHECK THE CAR NOW THIS. JAN 2017 CHECK ENGINE LIGHT THEY SAID FAULT P0106/P2188- DID SOFTWARE UPDATE AND ADVISES FAULTS MAY COME BACK. FEB 2017 ENGINE LIGHT THEY SAID SAME FAULTS AND MANIFOLD PRESSURE SENSOR FAILED. GOT REPLACED. MARCH 2017 CAR STALLED IN TRAFFIC MULTIPLE TIMES. THEY CLEANED THROTTLE BODY. MARCH 2017 IN IDLE CAR SHAKING AND SHUT OFF RPMS UP AND DOWN REPLACED CAMSHAFT POSITION SENSOR. MAY 2017 SHUT OFF IN TRAFFIC- REPLACED N80 VALVE. 05/05/18 GOT SPARK PLUGS CHANGED. MARCH 7 CAR SHUT OFF THREE TIMES AFTER GETTING GAS. THEY HAD IT TILL MARCH 19 SAID CHARCOAL CANISTER NEED REPLACING THEN UPON PICK UP SAID N205 VALVE CAM ADJUSTER SOLENOID CLICKING LOUDLY. MARCH 29 NOTICED HEARING WHIRLING SOUNDS AND ROUGH IDLE. CALLED EALER NO ONE AVAILABLE OVER WEEKEND. BUSY. TODAY 04/08 CAR SHUT OFF AFTER 2ND GAS FILL UP. STARTED BACK SLOWLY EPC AND ENGINE LIGHT STEADY THEN IT GAINED POWER AND LIGHTS OFF. VW CORPORARE ADVISED IN 2017 I AM OUT OF WARRANTY AND HAVE HIGH MILEAGE. OPENED CLAIM AGAIN TODAY THEY SAID SAME THING BUT WILL SEE IF THE CORPORATE WOULD BE WILLING TO OFFER ASSISTANCE. ALL WORK HAS BEEN DONE VIA VW DEALERS

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - WILLOW STREET, PA

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING WHEEL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AUTOHAUSE VOLKSWAGEN IN LANCASTER, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2016 PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 76,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - GRETNA, LA

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL MADE A CLICKING NOISE AS THE STEERING WHEEL SEIZED. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE RAY BRANDT VOLKSWAGEN DEALER (504-349-7272, 4050 LAPALCO BLVD, HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE