2013 VOLKSWAGEN PASSAT Complaints

Manufacturer Recall Number 69EG NHTSA Recall Number 24V834 This recall was announced in October and I have been calling the dealership every month since then to have it repaired. They've said the part is on backorder with no estimate on when it will come in. It's been almost a year and I am anxious every time I drive my car that my airbag could explode resulting in injury. If a recall can result in DEATH, shouldn't it be repaired in under a year? It's heat sensitive and it gets over 100 degrees where I live, which is even hotter in the vehicle.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

The contact owns a 2013 Volkswagen Passat. The contact stated that shortly after refueling the vehicle and driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The check engine warning light illuminated. The contact pulled over to the shoulder of the road and the vehicle was towed to the residence. The contact stated that the vehicle was diagnosed on scene by an independent mechanic with metal shavings inside the fuel lines. The vehicle was towed to a local dealer where it was diagnosed and determined that a high-pressure fuel pump and fuel system replacement was needed due to metal shavings. The vehicle was not repaired due to the costs. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was referred by the dealer to the NHTSA Hotline for assistance. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We just purchased this vehicle for my daughter and when I called the manufacturer about scheduling to perform Recall # 24V834 they said the parts were on back order. I asked when they may have the parts and they claimed they didn't know, but the recall wasn't something I would have to worry about unless the air bag light came on. I asked what if in an accident and the air bag deploys would it cause harm and they said it wouldn't. I am not so sure considering the safety risk was an inflator explosion that may result in sharp metal fragments striking the driver or occupants resulting in serious injury or death. The manufacturer claimed that they type the recalls up in a scary way to scare you into getting the recall done. This is not enough for me when it comes to my young daughter or any passengers safety in the car. I contacted the VW dealer in Fate TX and that is the best place for us to get the recall done. I am requesting that something to be done to expedite this part or parts for my daughters vehicle to get this recall completed in a timely manner before something bad happens. Thank you!

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.