2012 VOLKSWAGEN PASSAT Complaints

View complaints related to 2012 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 VOLKSWAGEN PASSAT
    - WINTER SPRINGS, FL

    TAKATA RECALL SPOKE WITH VW CUSTOMER ADVOCATE ASKED FOR A LOANER VEHICLE AND WAS REFUSED. WAS UNABLE TO PROVIDE ANY INFO WHEN AND IF PARTS WILL BE AVAILABLE.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - DAVIS, CA

    SAFETY RECALL 69M9 NHTSA 16V078 REPAIR NOT YET AVAILABLE. SHOULD I WAIT TILL I GET DISFIGURED OR DIE FROM THE EXPLOSION TO SUE VW. THIS IS SO MUCH MORE URGENT THAN AIR POLUTION FORGERY CASE. I LIVE IN CA WHERE IT GETS VERY HOT. SHOULD I GET AIRBAG REMOVED TO AVOID RISK OF EXPLOSION. I PURCHASED THIS CAR USED A YEAR AGO.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - OLDSMAR, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 VOLKSWAGEN PASSAT
    - RENSSELAER, NY

    WENT TO VW DEALER AND HAD CEL ON. DIAGNOSIS WAS DEF HEATER FAILURE. THIS IS A COMMON PROBLEM WITH THESE CARS AND WITHOUT THE HEATER FUNCTION DEF FLUID FREEZES AT 12 DEGREES. CAR HAS ALWAYS BEEN DEALER MAINTAINED AND CALLED VWOA AND WAS TOLD PART IS ONLY COVERED 3 /36. THE CAR CURRENTLY HAS 60000 MILES. SO THEY CHARGED ME 100 DOLLARS FOR DIAGNOSIS AND CAR IS IN THE SHOP CURRENTLY FOR THE REPAIR AT QUOTED 971.00 DOLLARS. THIS DEF SYSTEM IS CERTAINLY PART OF THE EMISSIONS SYSTEM AND SHOULD BE COVERED UNDER WARRANTY. I REALLY THOUGHT ABOUT JUST DRIVING THE CAR UNTIL THE BUYBACK BUT FELT I MAY DAMAGE ANOTHER PART OF THIS COMPLICATED SYSTEM. THE VEHICLE STILL DROVE FINE BUT WAS PROBABLY SPEWING EVEN MORE POLLUTANTS INTO THE AIR THAN IT NORMALLY DOES . IT SEEMS SILLY THAT I AM SPENDING 1071.00 TO ONLY HAVE VW BUYBACK IN THE FALL. THIS IS A WELL KNOWN PROBLEM WITH THESE CARS AND I FEEL A COMPONENT THAT VW SHOULD EXTEND THE WARRANTY ON. SO MUCH FOR VW AND MY " CLEAN DIESEL " I ALSO HAVE 2 OTHER OPEN RECALLS WITH NO PARTS FOR REPAIR YET. JUST GOT A CALL FROM THE DEALER THEY CRACKED THE DEF PUMP WHILE MAKING THE REPAIR TO THE HEATER,PARTS ORDERED. UNBELIEVABLE!

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - SUMMERVILLE, SC

    THE CHECK ENGINE LIGHT CAME ON 7/14/16. I BROUGHT THE CAR INTO THE DEALERSHIP ON 7/15/16 AND LEARNED THAT THE CAR'S ADBLUE HEATER HAD GONE AND WILL COST JUST OVER $1,000 TO REPLACE. THE ADBLUE HEATER HEATS THE ADBLUE TO REMOVE NO2 FOR EMISSIONS, HOWEVER VOLKSWAGEN IS CLAIMING THAT THIS IS NOT COVERED UNDER THE EMISSIONS WARRANTY. THE ADBLUE SYSTEM HAS NOT OTHER PURPOSE THAN FOR EMISSIONS AND SHOULD BE COVERED UNDER THE FEDERAL WARRANTY, AS THE EMISSIONS WOULD FALL OUTSIDE OF THE FEDERAL REGULATIONS WITHOUT THIS COMPONENT. PROPER EMISSIONS HELP TO KEEP OUR ENTIRE POPULATION SAFE AND HEALTHY FROM THE HARMFUL POLLUTANTS GENERATED BY VEHICLES. NOW THE CAR WILL NOT START BECAUSE OF THIS FALSE EMISSION SENSOR READING.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - DALTON, GA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 VOLKSWAGEN PASSAT
    - MORGAN, GA

    TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 VOLKSWAGEN PASSAT
    - ETOWAH, TN

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 VOLKSWAGEN PASSAT
    - CHICAGO, IL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 VOLKSWAGEN PASSAT
    - ARLINGTON, TX

    TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: NHTSA WEB SITE